St Joseph Manor Health Care in Brockton, MA
Save215 Thatcher Street, Brockton, MA 02302
For more information about senior living options: (844) 490-3973
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The facility is clean and the staff - from management to the CNAs - care for residents as though they were family. The staff demonstrates genuine compassion for the residents under their care. Kristin, the head nurse, is amazing, and her team - including Denise and Arianna - delivers excellent care. The staff is easy to work with and listens to residents' concerns. The camaraderie between residents and staff is top notch. The care provided is excellent and highly recommended for loved ones.
They express complete disgust that their mother isn't receiving showers. They describe the bird bath as a travesty. They say the physical therapy isn't any better. They allege short staffing leads to group sessions on tossing a ball around. They claim Jim the administrator is checked out and the staff are unengaged. They report negligence at the facility. They say as long as Jim Kane and Ann Crockett are administrators, patient care will suffer. They blame poor management and penny-pinching for never having a good outcome. They state that the patients always suffer. They recount days when one aide for an entire unit, with others reportedly sleeping, left residents neglected.St Joseph Manor Health Care in Brockton is best suited for families who want a homey, relationship-driven care environment where frontline staff can deliver genuine warmth when staffing is adequate. Residents who respond well to familiar routines and personal connections with nurses and aides tend to experience meaningful moments of care and comfort. The rehab and long-term programs can be strong when the team is fully staffed, and when leadership is present and engaged with families. This facility rewards families who are able to participate actively, ask questions, and advocate for thorough care planning. For those whose top priority is unwavering, resource-rich staffing and highly consistent, oversight-driven operations, this may not be the right fit.
Alternatives should be seriously considered for residents requiring consistently high staffing levels and rapid, reliable responses. A recurring thread in the feedback is chronic short-staffing, with night shifts and certain units described as understaffed, which translates into delays with bathroom assistance, mobility help, and basic hygiene. Reports of lost clothing, slow toileting, and lapses in wound or infection care surface repeatedly, along with critiques of administrative responsiveness and accountability. If the goal is a highly predictable, hands-on care environment with fewer gaps in attention, other facilities with stronger nurse-to-resident ratios and more proactive management may offer more reassurance.
On balance, the strongest positives come from the people who show up to work when staffing permits. Families frequently recount nurses and CNAs who treat residents with kindness, respect, and real attentiveness, often remembering names and preferences. The facility presents a clean, home-like atmosphere, and several caregivers are singled out for exceptional care. Rehab services receive favorable remarks from residents and families who observed steady progress and professional therapy. When administration is engaged, communication with families is regular and constructive, and care teams coordinate effectively to address concerns. The upshot is that quality care can be real and dependable under the right conditions.
The darker undercurrent is hard to ignore. Multiple accounts describe severe understaffing, limited aides on units, and situations that border on neglect in emergencies. Families report outcomes after rehab stays that were far worse than anticipated, with infections and other complications that appeared to have been preventable, alongside basic lapses in dentures, hygiene, and bathroom assistance. Perceived leadership disconnect - claims that administrators are unresponsive or disengaged - undermines trust and requires families to be highly vigilant. Issues like mice on the premises and misplaced belongings amplify safety and quality concerns. These patterns do not define every experience, but they recur enough to shape expectations and risk assessments.
Taken together, the facility can deliver meaningful, respectful care when the team is well-staffed and aligned on safety, accountability, and communication. Positive experiences cluster around stable, engaged staff, clear updates to families, and a warm, clean environment. For rehab-driven stays and for residents who benefit from compassionate care, several reviewers describe excellent nursing and therapy teams delivering tangible progress and post-discharge support. The best-case picture is credible and comforting when leadership is responsive and care plans are actively managed. Yet the variability is real, and the potential for outstanding outcomes hinges on consistent staffing and robust family involvement to sustain high standards.
Decision-making should center on staffing reliability, safety expectations, and organizational responsiveness. If St Joseph Manor is chosen, plan extensive, in-person visits focused on daily routines, nurse and aide coverage throughout the day and night, and how concerns are escalated and resolved. Request recent audit or inspection findings, and insist on concrete care plans with measurable staffing targets, particularly for after-hours coverage. For families unwilling or unable to sustain close oversight, exploring other local options with stronger staffing ratios and tighter management controls is prudent. For those prepared to engage actively and who prize warmth and genuine care when the team is present, St Joseph Manor can be a solid, workable choice. The decision should reflect tolerance for variability in care and the family's commitment to ongoing coordination and advocacy.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Joseph Manor Health Care is an assisted living community located in Brockton, Massachusetts. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
Residents can take advantage of our on-site beauty salon to pamper themselves, or relax and watch their favorite shows on cable or satellite TV in the comfort of their fully furnished apartment. Our community operated transportation provides convenient access to nearby destinations, such as shopping centers or social activities.
For those who wish to stay connected with technology, we offer a computer center with Wi-Fi/high-speed internet. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff, accommodating special dietary restrictions if needed. The small library provides a cozy space for residents to relax and engage in reading.
We understand the importance of staying active and maintaining physical well-being. That's why we provide a fitness room equipped with exercise equipment and offer fitness programs tailored to the needs of our residents. For those who enjoy gaming and entertainment, our gaming room provides an interactive space for socializing and having fun.
Our outdoor space includes a beautiful garden where residents can spend time outdoors enjoying nature. Housekeeping services ensure that apartments are kept clean and tidy, while move-in coordination makes joining our community seamless and hassle-free. Resident-run activities and scheduled daily activities provide opportunities for social interaction and engagement.
Our care services prioritize the well-being of our residents with 24-hour call system, 24-hour supervision, assistance with activities of daily living like bathing, dressing, transfers, medication management, and diabetes diet management. We also offer mental wellness programs to support emotional health.
In terms of location convenience, we have nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship within close proximity. Additionally, there are two hospitals nearby ensuring easy access to healthcare facilities when needed.
At St Joseph Manor Health Care in Brockton MA, we pride ourselves on providing a vibrant and supportive community where residents can enjoy a fulfilling and comfortable lifestyle.
St Joseph Manor Health Care is located at 215 Thatcher Street, Brockton, MA 02302 in Plymouth County, Massachusetts
St Joseph Manor Health Care on seniors.fyi includes 5 photos including images showing architecture, interior, healthcare, building, facility, exterior, outdoors, garden, and more.
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