Belmont Manor Nursing Home

Pros

• The family expressed gratitude for the outstanding care and support their mother received at Belmont Manor throughout her stay.
• Residents were consistently treated with dignity, respect, and genuine care by the dedicated staff.
• The facility provided a warm and comforting environment, which was evident during family visits.
• Belmont Manor’s integration with hospice services offered invaluable support not only to residents but also to their families during challenging times.
• Many reviews highlighted the kindness, competence, and attentiveness of the staff, making residents feel comfortable and valued.
• Families appreciated the variety of activities, meals, and social interactions provided to keep residents engaged and happy.
• The reputation of Belmont Manor as a top-tier care facility was echoed across multiple testimonials from grateful families.
• Staff were commended for going above and beyond in fulfilling residents' needs and requests during their time at the facility.
• Families felt reassured knowing that their loved ones were receiving personalized care from familiar caregivers who understood their specific needs.
• The ownership's hands-on approach and open-door policy fostered a welcoming atmosphere for both residents and their families.

Cons

• There didn’t seem to be enough nursing coverage, and calls were sometimes unanswered, resulting in minimal care.
• Valuables were taken from the room on two occasions, causing concern about security and loss of personal items.
• Personalization of the resident's room was not addressed despite multiple requests until a hospice worker intervened.
• Communication regarding medical updates was often challenging, leading to frustration for family members seeking information.
• After a loved one passed away, personal items were mixed with those of other residents when returned, indicating a lack of organization in handling belongings.
• Some staff were perceived as less welcoming and responsive compared to others in the facility.

Review

The legacy of a remarkable life can often hinge on the care and support one receives in their later years, a sentiment that rings particularly true for families navigating the complexities of elder care. The experience shared by many families at Belmont Manor in Boston/Metro-West underscores the quality and compassion integral to the services provided there. After a prolonged exploration of various nursing facilities, Belmont Manor emerged as the preferred choice for families grappling with similar health challenges faced by their loved ones. This transition often comes with substantial emotional weight, but residents and their families found comfort in knowing they had made an excellent decision.

Belmont Manor's commitment to genuine care is evident through its second-generation family ownership actively managing operations. Reviews consistently highlight the warm atmosphere cultivated by both management and staff, suggesting that every resident’s well-being is truly a priority. Families noted that experienced team members not only conveyed knowledge about their loved ones' care but also demonstrated a heartfelt eagerness to keep families updated — whether it be through phone calls or face-to-face conversations during visits. This transparency and availability eased anxieties typically associated with placing a loved one in a nursing facility.

One hallmark of Belmont Manor's reputation lies within its attentive staff, especially during times when residents' health begins to decline. Multiple reviews referenced how nurses and aides treated residents with utmost dignity and respect, ensuring they were comfortable during challenging transitions. Whether enjoying leisurely time together in cozy indoor or outdoor seating areas or receiving assistance near the nurses’ station, residents felt engaged and cherished — providing them with an essential sense of purpose even amidst illness. Families appreciated these efforts; they consistently witnessed staff going above and beyond to create an inviting environment filled with warmth.

The standard of care extended further into dining experiences at Belmont Manor as well. Many families lauded the nutritious meals prepared for residents alongside entertaining activities organized in communal spaces — elements fostering socialization that countered possible feelings of isolation common among senior individuals. As dietary needs evolved over time, Belmont Manor displayed commendable adaptability, smoothly transitioning to accommodate nutritional changes while still delivering exceptional culinary delights—an important aspect highlighted by several appreciative family members.

Importantly, as some experiences turned toward end-of-life care, the integration with hospice services at Belmont Manor proved beneficial not just for residents but also for their surrounding family members seeking peace during such difficult times. Reviewers emphasized how sensitive staff became instrumental in creating calm environments conducive to respectful farewells—facilitating not just physical comfort but emotional solace too during life's final stages.

While most testimonials painted an overwhelmingly positive picture of Belmont Manor's high level of service amid COVID challenges faced nationwide, some negative sentiments surfaced regarding responsive nursing coverage and personal items misplacement incidents amid staffing difficulties during peak pandemic conditions. Even so, those who experienced care at Belmont were able to compare it favorably against other facilities where they had sought assistance previously; many concluded that what was offered here overshadowed their previous encounters comprehensively.

Overall, across numerous testimonials expressing gratitude and appreciation towards Belmont Manor's dedicated personnel—from front desk clerks to skilled therapists—families consistently reported feeling reassured about the safety and wellbeing of their loved ones throughout various stages of aging. It remains clear from these insights that both its heartfelt approach to caregiving coupled with amenities equipped for comprehensive elder care significantly solidified Belmont Manor’s status as a trusted haven for those seeking quality supportive living arrangements amid life's later chapters.

Hospitals

• McLean Hospital (0.4 miles)
• Mount Auburn Hospital (3.2 miles)
• Newton-Wellesley Hospital (4.7 miles)
• Brigham and Women's Hospital (5.7 miles)
• Boston Children's Hospital (5.7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Places of Worship

• Our Lady's Church (2.2 miles)
• St Agnes Parish-Arlington (3 miles)
• Parish of the Messiah (3.8 miles)
• St Paul Parish, Harvard Square (4.2 miles)

Restaurants

• Sofra Bakery & Cafe (2.4 miles)
• Margaritas Mexican Restaurant (2.4 miles)
• Kura Revolving Sushi Bar (2.5 miles)
• Wendy's (2.6 miles)
• McDonald's (2.9 miles)
• La Saison Bakery (2.9 miles)
• Pizzi Farm Market & Deli (3.2 miles)

Theaters

• Cinema World Majestic 7 (2.6 miles)
• Showcase SuperLux (4.7 miles)
• Kendall Square Cinema (5.5 miles)
• AMC Assembly Row 12 (5.9 miles)

Cafes

• Starbucks (2.9 miles)
• Flour Bakery + Cafe (3.8 miles)
• Starbucks (3.9 miles)
• Cafe Rustica (4 miles)
• Tatte Bakery & Cafe (4.1 miles)
• Forge Baking Company (4.3 miles)
• Blue Bottle Coffee (4.7 miles)

Parks

• Rindge Park (2.9 miles)
• Prospect Hill Park (3 miles)
• Grove-Cedar Bike Path (4 miles)
• Cat Rock Park (4.4 miles)
• Tufts Park (4.5 miles)
• Summer Street Dog Park (4.8 miles)
• Newton Highlands Playground (5 miles)

Physicians

• Lahey Lexington (3.1 miles)
• Harvard Vanguard Medical Associates (3.7 miles)
• Mersi (4.1 miles)
• Harvard Vanguard Medical Associates (4.5 miles)
• Bidmc Lowry Building (5.5 miles)
• Harvard Vanguard Medical Associates – Spinal Unit/Pain Management (5.6 miles)
• Harvard Vanguard Medical Associates (5.6 miles)

Transportation

• MBTA Davis Square Station (3.7 miles)
• Porter Square MBTA Station (3.8 miles)
• MBTA Reservoir Station (4.3 miles)
• MBTA Riverside Station (4.6 miles)
• MBTA Union Square Station (5.1 miles)
• MBTA Fenway Station (5.5 miles)
• MBTA Kenmore Station (5.7 miles)