Birch Manor Healthcare Center in Sykesville, MD
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Information last verified:
7309 Second Avenue, Sykesville, MD 21784
For more information about senior living options: (844) 490-3973
The Birch Manor staff are always helpful and welcoming. The nursing care is excellent and the staff have cheerful personalities. The facility is clean and well-maintained. The staff communicate well, and teamwork is evident. The admissions department is wonderful and makes the placement process seamless. The maintenance staff goes above and beyond to fix problems. The activities director MO is helpful and pleasant, going above and beyond for staff and residents. The staff are friendly, compassionate, and attentive to residents’ needs. Kesha Chavez is consistently available and helpful.
The facility is the absolute worst; the nursing staff are rude and useless, and residents were left in feces for over an hour with call lights ignored. This place is a dump, with useless, lazy, nasty, and clueless staff, leading to neglect and harm such as falls and infections. The building is rundown, with a urine and feces smell in the hallways, furniture in disrepair, and management that never returns calls. The administration is greedy and short-staffed, ignoring phone calls and failing to address concerns or reimburse. The place isn’t fit for animals, let alone humans. Bedside manners are poor; staff yell at patients and fail to provide timely assistance. There were hygiene and pest issues noted, including mold in a bathroom and bugs around the food cart.Birch Manor is best suited for families seeking skilled nursing and short-term rehabilitation where strong therapy services and an engaged admissions process are priorities. It serves residents who respond well to a positive, communicative staff and a clean, orderly environment, with clear expectations set by an admissions team that helps families navigate steps from intake to discharge. Those who need a reliable pathway through therapy, restoration, and follow-up planning will find this community a strong match. However, for families whose top priority is unwavering consistency in care, rapid response to every call, and guaranteed safety, alternatives should be considered.
Pros consistently center on people and processes that touch families directly. The most frequent praise goes to staff, described as helpful, welcoming, and caring, along with good team communication and a generally clean setting. The evidence of a capable rehabilitation culture is credible: therapy teams are patient-oriented, with stroke-related rehab noted as meaningful for some residents, and the overall flow from nursing care to therapy and social services often feels coordinated. Admissions and social services receive repeated commendation for guiding families through logistics, arranging transportation, and aligning medical needs with a practical discharge plan.
Another strong thread is the quality of daily operations when staffing is reliable. Several reviewers highlight pleasant, professional environments and dedicated aides who maintain cleanliness and assist with routine care and meals. The therapy-focused side of Birch Manor, including PT and OT, is cited as a real differentiator for those aiming to regain function post-hospitalization. There are also multiple mentions of specific staff who go above and beyond, and of activities staff who nurture a sense of community, contributing to moments when residents feel at home and involved.
Yet the color of Birch Manor is undeniably mixed. The most alarming experiences cite prolonged lapses in basic care, poor hygiene practices, missed meals or medications, and even serious medical oversights. Some families report odors, worn furniture, and a sense that management and frontline staff did not respond promptly to concerns. Others recount missed calls to families after hospitalizations, loss of personal items, and perceived inconsistency in staff attention depending on shift or day. These episodes cannot be dismissed; they anchor a caution that care quality at Birch Manor is not uniformly dependable across all instances.
The key question for decision-making is whether the good, strong therapy, supportive admissions, and generally clean environments, can offset the bad, and under what conditions. When staffing is stable and well-coordinated, Birch Manor delivers meaningful nursing and rehabilitation outcomes, with many residents progressing and families reporting responsive problem-solving from administration and clinical teams. The risk is real, however: variability in daily care, safety concerns, and communication gaps can undermine those gains. Prospective families should verify staff consistency on multiple shifts, tour with a critical eye toward cleanliness and safety features, and insist on concrete expectations for call responsiveness, fall prevention, and timely medication administration.
Bottom line: Birch Manor offers solid potential for short-term rehab and skilled nursing, anchored by capable therapy teams, engaged admissions, and a generally clean, orderly environment. It is not a uniform guarantee of flawless care; when concerns about staffing, communication, or safety arise, alternatives with steadier oversight and fewer reported lapses may be prudent. Families evaluating this community should schedule in-depth tours, speak with current residents and families on different shifts, and ask pointedly about fall-prevention measures, medication safety, and how concerns are escalated and resolved. If those checks align with the expectations, Birch Manor can be a reliable pathway back to independence; if not, broader options should be explored without delay.
118 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Birch Manor Healthcare Center, located in Sykesville, MD, is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a convenient computer center.
Meals are served in the elegant dining room, with restaurant-style dining offering a pleasant and social atmosphere. The fully furnished rooms provide comfort and convenience to residents, while private bathrooms ensure privacy. Housekeeping services are provided to keep the living spaces clean and tidy.
For leisure activities, Birch Manor Healthcare Center offers various options. Residents can enjoy the fitness room for physical exercise or relax in the gaming room. The beautiful garden provides outdoor space to unwind and take in nature, while the small library offers a quiet place for reading and intellectual stimulation. Wi-Fi/high-speed internet access allows residents to stay connected with their loved ones.
Care services at Birch Manor Healthcare Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their necessary medications on time. A mental wellness program is available to support emotional well-being.
Special dietary restrictions are accommodated with diabetes diets and other special dietary needs taken into consideration during meal preparation and service. Transportation arrangements can be made both non-medical purposes as well as transportation to doctors' appointments. Additionally, move-in coordination services help ease the transition into the community.
Residents can enjoy a variety of activities offered by Birch Manor Healthcare Center's concierge services. Fitness programs promote physical health while planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities give individuals a chance to engage with one another creatively or socially. Scheduled daily activities ensure that residents always have something enjoyable to look forward to.
With 2 cafes, parks, pharmacies, physicians, and 8 restaurants nearby, Birch Manor Healthcare Center offers convenient access to essential services and amenities in the surrounding community. Additionally, there is a hospital nearby to provide medical care if needed.
Overall, Birch Manor Healthcare Center provides a nurturing and supportive environment where residents can enjoy their golden years with comfort and peace of mind.
Birch Manor Healthcare Center is located at 7309 Second Avenue, Sykesville, MD 21784 in Howard County, Maryland
Birch Manor Healthcare Center on seniors.fyi includes 3 photos including images showing windows, decor, interior, bedroom, television, lobby, plant, hallway, and more.
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