Lorien Encore

Pros

• The staff at Lorien Encore is described as professional, friendly, and dedicated to improving residents' performance.
• Residents appreciate the clean and well-maintained facility, contributing to a pleasant experience during their stay.
• Many reviews highlight enjoyable activities available for residents, such as exercise classes, crafts, bingo, and live entertainment.
• Jack Hedges is mentioned multiple times as an exceptional employee who consistently goes above and beyond for residents and their families.
• Some visitors have noted that their loved ones receive compassionate care from kind nursing aids who are prompt and gentle.
• The facility offers valuable support groups and resources for specific conditions like Parkinson's disease.
• Several reviews express satisfaction with the food quality and variety provided at the facility.

Cons

• The management is described as prioritizing profit over resident care, with the administrator being particularly criticized for neglecting both staff and residents' needs.
• Residents experience malnutrition and inadequate meal portions, leading to weight loss and dissatisfaction with dietary accommodations.
• Staffing issues are prevalent, including high turnover rates and a lack of trained personnel, resulting in poor service and care for residents.
• Complaints about inadequate response times to assistance calls indicate a failure in timely support for residents' needs.
• Reports of abusive language from staff towards patients contribute to a negative atmosphere within the facility.
• The overall quality of medical care is questioned, with accusations that skilled nursing services are not meeting expectations or requirements.
• There are frequent mentions of unresolved issues brought to administration’s attention, suggesting a lack of accountability and responsiveness from management.

Review

Lorien Encore appears to be a facility that has garnered a significantly mixed bag of reviews from residents and family members, highlighting critical concerns about its operations, staff performance, and overall patient care. Many reviewers express serious dissatisfaction with the quality of care provided to their loved ones, emphasizing issues such as malnutrition, inadequate meal portions, high staff turnover rates, and neglectful practices that compromise the well-being of residents. As a result, several voices strongly advise against considering Lorien Encore for housing elderly relatives or undergoing rehabilitation.

Critics point out the troubling management practices within the facility. Allegations of nepotism abound, particularly around leadership roles that seem more focused on generating revenue than genuinely caring for residents’ needs. One reviewer laments the disconnect between initial sales pitches—which present an image of compassion and high-quality service—and the stark reality inside the facility after admission. This sentiment is echoed by multiple individuals who report experiences of their loved ones suffering due to poor staffing levels and unresponsive management when issues arise.

The food service at Lorien Encore also comes under fire across numerous reviews. Residents reportedly face malnutrition due to insufficient meal options that fail to accommodate dietary restrictions or provide adequate nutrition for elderly individuals. Some families have resorted to supplementing their loved ones' diets by bringing in outside food because the meals served are deemed inadequate—small portions or non-diet-friendly items further exacerbate health problems like GERD or hypertension among residents. Concerns about cleanliness and maintenance also trickle through many narratives; despite some positive feedback on facility aesthetics during visits, critics emphasize a lack of basic sanitation standards that should be upheld in care settings.

Contrastingly, there are several reviews praising specific aspects of Lorien Encore. Some individuals have had favorable experiences citing friendly staff interactions during visits. Happy reports center around activities offered—such as seated exercise classes, bingo games, physical therapy sessions—and claim these contributed positively to resident morale and engagement. While some staff members are highlighted as dedicated and kind-hearted professionals who truly connect with residents—often engaging in meaningful interactions—the reviews indicate that such employees seem to dwindle in number amidst rising turnover rates.

Notably troubling are comments regarding staff shortages and inadequate responses from nurses and aides when assistance is requested by residents. It was reported by multiple sources that caregivers often prioritize avoiding work over attending to patients’ needs—a distressing situation where patients can go long periods without receiving necessary attention or care during basic activities like bathroom help or medical administration. Additionally, instances were noted where personal belongings went missing after transfers between units or levels of care within the facility.

Even amid this criticism, there exists a competitive landscape within senior living facilities where family members weigh their options carefully before making decisions about where to place aging relatives seeking assistance or rehabilitation services. Several reviewers express disappointment about how far Lorien Encore has strayed from what they remember as a compassionate environment just years prior—in stark contrast with earlier experiences marked by attentive staff and quality support services for both short-term rehab patients and long-term residents alike.

Ultimately, those contemplating healthcare decisions for loved ones must weigh these extensive testimonials while considering not only current conditions but also potential changes in management approach or improvements—or lack thereof—within Lorien Encore’s workings moving forward. With striking contrasts painted between satisfied visitors delighting in beautiful surroundings against heartbreaking accounts from frustrated relatives witnessing tangible neglect unfold daily—it stands clear: prospective clients should tread cautiously before committing themselves or their beloved elders into this setting until significant enhancements can be assured across all operational facets at Lorien Encore.

This part of Ellicott City, Maryland, offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of dining options such as The Original Woodstock Snowball Stand and Honey Pig Gooldaegee Korean Grill, residents can enjoy delicious meals close to home. Nearby hospitals like Bon Secours Health System and Howard County General Hospital provide easy access to quality healthcare services. Parks like Centennial Park and Patapsco Valley State Park offer opportunities for outdoor recreation and relaxation. Pharmacies such as CVS Pharmacy and Walgreens are conveniently located for medication needs. Additionally, cafes like Tous Les Jours and Starbucks provide cozy spots for socializing with friends or enjoying a cup of coffee. Various physicians offices in the area offer medical care tailored to seniors' specific health needs. For entertainment, AMC Columbia 14 theater is just a short drive away. Bridgeway Community Church provides spiritual support for those seeking a place of worship. Overall, this part of Ellicott City offers a vibrant community with numerous resources that make it an attractive option for senior living.

Restaurants

• The Original Woodstock Snowball Stand (1.4 miles)
• Honey Pig Gooldaegee Korean Grill (2.7 miles)
• Chosun Hwaro (3.7 miles)
• Iron Bridge Wine Company (4.8 miles)
• McDonald's (5.5 miles)
• E W Beck's Pub (5.8 miles)
• Phoenix Upper Main (5.8 miles)

Hospitals

• Bon Secours Health System (1.9 miles)
• Howard County General Hospital, Johns Hopkins Medicine (6.1 miles)
• Howard County General Hospital (6.1 miles)
• Sheppard Pratt Health System (6.4 miles)

Parks

• David Force Park (2 miles)
• Centennial Park (4.2 miles)
• Centennial Park (4.7 miles)
• Freedom Park (5.7 miles)
• Patapsco Valley State Park (5.8 miles)
• Blandair Regional Park (7.1 miles)
• Northwest Regional Park (7.4 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (4.4 miles)
• Rite Aid (4.9 miles)
• CVS Pharmacy (5.7 miles)
• Walgreens (6.5 miles)
• Walgreens (6.8 miles)

Cafes

• Tous Les Jours (3.8 miles)
• Starbucks (4 miles)
• Starbucks (5.7 miles)
• French Twist Cafe (5.8 miles)
• Café Nordstrom (6.2 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)

Physicians

• NeuroCare Center (4.5 miles)
• Parnes May & Associate - Wendy Hurwitz MD (5.2 miles)
• Advanced Radiology (5.2 miles)
• Columbia Dermatology Center (5.9 miles)
• Mid Atlantic Nephrology Association (5.9 miles)
• Aina, Abimbola Center for Maternal and Fetal Medicine (6 miles)
• American Spine (6 miles)

Theaters

• AMC Columbia 14 (6.1 miles)

Places of Worship

• Bridgeway Community Church (6.3 miles)