Family Care

12105 Old Frederick Road, Marriottsville, MD 21104

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
86
4 stars
9
3 stars
0
2 stars
2
1 stars
3

Assisted Living Board and Care Home

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    Overall Review of Family Care

    Pros

    • pro The staff members are friendly and capable.
    • pro They are efficient and welcoming from check-in to check-out.
    • pro The Physician's Assistant, Mr. Breeden, is timely, knowledgeable, and caring.
    • pro The reception and the physician assistant are great and efficient.
    • pro Dr. Uko is amazing.
    • pro Connie Lee listened to concerns and was helpful.
    • pro The service is fast and courteous.
    • pro The office is clean and the doctor is great.
    • pro The staff are lovely and the doctors are nice.
    • pro Online scheduling is convenient and reliable; the doctor was kind to a nervous child.
    • pro The team is very professional and friendly; they are time efficient.
    • pro Dr. Bailey Breeden is extremely caring and follows up with patients.
    • pro Ajith Herath is an exemplary healthcare professional with impeccable bedside manner.
    • pro The staff across reception and labs are welcoming, pleasant, and understanding.
    • pro Bailey Breeden and Denise Walls provide wonderful visits; the staff are amazing, welcoming, and understanding.

    Cons

    • pro The reviewer says the main All-Care phone line is not helpful and does not listen to patients who need to reach the doctor.
    • pro The reviewer laments that AllCare is no longer the same and expresses disappointment.
    • pro The reviewer states the practice has changed for the worse and suggests looking elsewhere for a PCP.
    • pro The reviewer alleges disrespectful treatment, misbooking, and deceptive actions at the Ellicott City branch, with potential fraud concerns raised.
    • pro The reviewer notes a decline in AllCare and describes the customer service as terrible.
    • pro The reviewer finds the motion-activated lights in the exam room disruptive, as they kept turning off and required waving to turn them back on.
    • pro The reviewer observes that signage promises walk-ins, but the facility no longer offers walk-in services.

    Review

    Across the spectrum of patient comments, AllCare Primary & Immediate Care emerges as a place where many people feel truly cared for by friendly, capable staff, and where the clinicians - especially the PAs and physicians - are frequently described as knowledgeable, compassionate, and attentive. Multiple reviewers emphasize that from the moment they checked in to the moment they checked out, they experienced smooth, efficient service. In particular, visits with the Physician's Assistant Mr. Breeden stand out as timely and thoughtful, and several patients sing the praises of Bailey Breeden (typically referred to as Dr. Bailey Breeden by patients) for his attentiveness, empathy, and thoroughness. Comments about the doctors and staff consistently cite warmth, good communication, and a genuine effort to address concerns and questions.

    The offices themselves are frequently praised for being well-organized, clean, and modern. Reviewers who have visited the Ellicott City and Maple Lawn locations note a convenient, welcoming setting that supports quick, effective care. The practical side of the experience is highlighted in several ways: online appointment scheduling, same-day access, and a process that many patients describe as efficient for minor emergencies. In addition to in-person visits, patients appreciate the ability to access telehealth appointments and even drive-through COVID-19 testing, underscoring a modern, convenient approach to care. For families and kids, responses about pediatric-friendly interaction and smooth visits for minor concerns add to the overall sense that AllCare can be a dependable option for routine and urgent needs.

    A number of individual clinicians receive high praise for their bedside manner and professional integrity. Bailey Breeden is repeatedly highlighted as a standout - described as exceptionally caring, a good listener, and efficient in following up with patients. Several comments emphasize that the team around him - reception staff, lab partnerships (like Labcorp), and other clinicians - contributes to a consistently positive experience. Dr. Ajith Herath is similarly lauded for his exemplary approach; reviewers note his careful listening, willingness to discuss test results in detail, and his ability to pinpoint problems and propose practical solutions. One reviewer even calls Dr. Herath out as a clinician who genuinely addresses concerns and explains next steps, a sentiment echoed by others who appreciate his concerned, thorough approach. The appreciation isn't limited to one location either - these positive impressions about specific providers recur across multiple visits and locations.

    Beyond the clinicians, several patients highlight the overall patient experience as a model of efficiency and accessibility. The practice's hours are described as flexible, with a sense that staff members are well-organized and capable of keeping appointments and walk-ins moving smoothly when possible. The sense of a patient-centered environment is reinforced by comments about the staff's kindness, the ease of getting questions answered, and the willingness of team members to go the extra mile to ensure that patients leave with what they need for their healing journey. The collaborative atmosphere between reception, nursing, and the providers adds to the impression of a well-coordinated care team.

    However, the reviews are not uniformly glowing, and several patients express frustration with operational changes and communication gaps. A number of comments point to a less favorable shift in the patient experience, citing changes that feel like "not my AllCare anymore." The sense is that some practices have altered their approach - especially around walk-in access and scheduling. One recurring thread is confusion around the walk-in policy; the site previously advertised walk-in welcome, but several reviewers report that this is no longer the case, or that the policy has become inconsistent across branches. A few patients describe this as a decline in accessibility and a source of disappointment, particularly for those who relied on spontaneous visits for urgent needs.

    Additionally, there are pointed examples of missteps in administration that have left some patients feeling frustrated. Specific anecdotes describe fronts desk interactions as disrespectful or uncaring, and at least one patient recounts a situation in which an appointment was scheduled incorrectly, requiring a significant detour and time investment. There are stern concerns about miscommunication between branches - claims of scheduling errors, and even accusations of dishonesty or fraud when a branch appeared to record or report on a visit in a way that didn't align with the patient's actual experience. While these are individual reports, they paint a picture of a system that, in some moments, struggles with consistency and clear accountability.

    Despite these concerns, many patients remain highly satisfied with the core medical care they receive and the people who provide it. The standout clinicians - particularly Bailey Breeden and Ajith Herath - are repeatedly cited as the reason to stay with AllCare, thanks to their attentiveness, the time they take to discuss health concerns, and their demonstrated commitment to patient well-being. The care teams surrounding these doctors - receptionists, lab coordination, and supportive staff - are also credited with creating a welcoming environment that helps patients feel understood and respected. Even some reviewers who faced scheduling hiccups or policy changes still acknowledge the high quality of medical attention when they were able to secure care, noting that the medical outcomes and the patient-centered approach often outweighed temporary organizational frustrations.

    In summary, the collective experience at AllCare Primary & Immediate Care appears to be a blend of strong clinical care and a generally positive, patient-first atmosphere marred by some operational growing pains. Patients who interact with the most highly regarded clinicians consistently describe compassionate, thorough, and efficient care that supports both immediate needs and ongoing health concerns. Where the system shines - friendly, capable staff; timely and knowledgeable clinicians; and convenient access to online scheduling, telehealth, and drive-through testing - there are also calls for restoration of older practices, clearer communications, and renewed consistency in walk-in access and customer service. Taken together, the sentiment is that AllCare remains a capable and compassionate option for primary and urgent care, with room to re-align policies and processes to match the patient expectations that once defined the experience.

    Features

    Housing

    • 15 resident community capacity 15 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (17 miles away) Baltimore-Washington International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The family care community in Marriottsville, MD offers a comfortable and caring environment for individuals in need of board and care home services. The community provides fully furnished accommodations, ensuring residents feel at home right from the start.

    As part of their commitment to providing a high standard of living, the community offers various amenities to enhance residents' comfort and convenience. These include a spacious dining room where residents can enjoy delicious meals prepared by skilled staff. Housekeeping services are also provided to ensure that residents can focus on enjoying their time rather than worrying about household chores.

    The community takes advantage of its beautiful outdoor space, featuring a garden that offers residents a serene and peaceful atmosphere to relax and enjoy nature. Additionally, Wi-Fi/high-speed internet access is available throughout the community, enabling residents to stay connected with family and friends.

    One of the primary goals of this family care community is to provide comprehensive care services tailored to meet each resident's individual needs. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive necessary medical attention.

    For those with special dietary needs or restrictions such as diabetes diets or specific dietary requirements, the dining options can be customized accordingly. Medication management is also provided to ensure that residents take their medications on time and as prescribed.

    Transportation arrangements are made for medical appointments as well as transportation to doctors' appointments nearby. This eliminates any transportation concerns for residents who may require regular visits to medical professionals.

    In addition to providing essential care services, the community understands the importance of engaging in meaningful activities for physical and mental stimulation. Scheduled daily activities are organized for residents to participate in and enjoy. Nearby amenities such as cafes, parks, pharmacies, restaurants, and hospitals further contribute to the convenience and accessibility of this family care community.

    Overall, this assisted living community in Marriottsville offers a secure haven where individuals can receive personalized care and enjoy a fulfilling lifestyle in a comfortable and inviting environment.

    Nearby Places of Interest

    Marriottsville, Maryland, offers a convenient location with easy access to various amenities essential for senior living. The area boasts proximity to reputable hospitals such as Bon Secours Health System and Howard County General Hospital, ensuring quality healthcare services are readily available. Residents can also enjoy a diverse selection of dining options ranging from casual eateries like McDonald's to upscale Korean Grill restaurants like Honey Pig Gooldaegee. Additionally, Marriottsville features several parks and pharmacies for outdoor recreation and essential medical needs. With nearby physicians' offices and places of worship, seniors can find everything they need within a short distance. Overall, Marriottsville provides a comfortable and well-equipped environment for senior living in Maryland.

    Hospitals

    • Bon Secours Health System (1.9 miles)
    • Howard County General Hospital, Johns Hopkins Medicine (7.5 miles)
    • Howard County General Hospital (7.5 miles)
    • Sheppard Pratt Health System (8.5 miles)

    Restaurants

    • The Original Woodstock Snowball Stand (2.6 miles)
    • E W Beck's Pub (3.9 miles)
    • Honey Pig Gooldaegee Korean Grill (4.7 miles)
    • McDonald's (5.7 miles)
    • Chosun Hwaro (5.8 miles)
    • Seafood Legend (5.9 miles)
    • Popeyes Louisiana Kitchen (5.9 miles)

    Cafes

    • French Twist Cafe (3.9 miles)
    • Tous Les Jours (5.9 miles)
    • Starbucks (5.9 miles)
    • Starbucks (6.1 miles)
    • Starbucks (7.1 miles)
    • Starbucks (7.3 miles)
    • Café Nordstrom (7.9 miles)

    Parks

    • Freedom Park (3.9 miles)
    • David Force Park (4 miles)
    • Centennial Park (6.2 miles)
    • Piney Run Park (6.4 miles)
    • Centennial Park (6.5 miles)
    • Northwest Regional Park (7.6 miles)
    • Patapsco Valley State Park (7.7 miles)

    Pharmacies

    • CVS Pharmacy (4.6 miles)
    • Walgreens (4.7 miles)
    • Walgreens (6.1 miles)
    • Walmart Pharmacy (6.4 miles)
    • Martin's Pharmacy (6.5 miles)
    • Rite Aid (6.9 miles)
    • CVS Pharmacy (7.4 miles)

    Physicians

    • Northwest Hospital Primary & Specialty Care Center (6 miles)
    • NeuroCare Center (6.6 miles)
    • Family Medical Associates (6.7 miles)
    • Parnes May & Associate - Wendy Hurwitz MD (7.2 miles)
    • Advanced Radiology (7.2 miles)
    • Columbia Dermatology Center (7.5 miles)
    • Aina, Abimbola Center for Maternal and Fetal Medicine (7.5 miles)

    Theaters

    • AMC Columbia 14 (7.8 miles)
    • AMC Owings Mills 17 (9.6 miles)

    Places of Worship

    • Bridgeway Community Church (8.3 miles)
    • Mt Airy Bible Church (9.1 miles)
    • Bridgeway Community Church - Owings Mills/Reisterstown Campus (10.1 miles)

    Frequently Asked Questions

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