Encore At Turf Valley Assisted Living

Pros

• The staff at Encore at Turf Valley are very caring and check on the residents frequently.
• The therapy provided at Encore at Turf Valley is good and effective.
• The facility has modern amenities, including a movie theater and a large courtyard.
• The rooms at Encore at Turf Valley are spacious and inviting.
• The staff at the facility are engaged with the residents and respectful of their needs.
• The food at Encore at Turf Valley is well-prepared and individual preferences are met.
• The rehab department at the facility is outstanding, with attentive and dedicated therapists.
• Encore at Turf Valley provides a cheerful and welcoming atmosphere for residents.
• The activity department offers unique and engaging programs for residents to enjoy.
• The admission department is kind, caring, and welcoming to families during a challenging time.

Cons

• "Don't take your loved one to this place. They falsely advertise good care and it is far from the truth."
• "The nurses were abusive and no one responded to repeated requests for help."
• "Broken promises. Bruises on patients from the nurses, wrong diet orders and patient weight loss. Horrible care."
• "50% of the staff was caring and attentive the other 50% terrible, attitudes and not responding or saying 'I will be right back' and never come back."
• "The weekend staff was not reliable when asking a clinical question and took a while to get to the room."

Review

Encore at Turf Valley is a highly recommended facility for residents in need of assisted living or rehabilitation services. The community provides attentive care and has a lower staff-to-patient ratio compared to other places. With an attached assisted living section, residents have the convenience of moving directly into the next level of care. The location also offers proximity to family members, making it even more appealing.

The staff at Encore at Turf Valley is described as caring and attentive, checking on residents frequently. The therapy provided is praised for its quality, although some mentioned that their loved ones had not yet participated in activities due to physical limitations. Nevertheless, the facility boasts updated and modern amenities such as a movie theater and a spacious courtyard.

While the cost of self-pay after Medicare coverage was mentioned to be expensive, the overall impression of Encore at Turf Valley remains positive. Visitors appreciate the cleanliness of the community and the respectful attitude towards residents' needs and preferences. Rooms are described as spacious and inviting with sunny views. The kitchen area and bathrooms are well-appointed.

However, not all reviews were glowing for Encore at Turf Valley. One negative review claimed that the facility falsely advertised good care and provided abusive treatment from nurses who were unresponsive to requests for help. This reviewer also alleged that there were complaints about broken promises, wrong diet orders leading to patient weight loss, and bruises on patients caused by nurses.

Despite this negative feedback, multiple positive reviews paint a different picture of Encore at Turf Valley. Friends and family members express gratitude for the kindness shown by staff members during difficult times. They commend the nurses for their proper training in dealing with elderly individuals and note a cheerful atmosphere upon entering the building.

Furthermore, testimonials emphasize the outstanding programs offered by the activity department at Encore at Turf Valley. From exhibits evoking nostalgia to innovative porch-themed chats, these programs exhibit creativity in meeting residents' social needs. The rehab department also receives high praise for its attention and care during treatment sessions.

However, there were some mixed reviews regarding the overall staff performance. While one reviewer has only positive things to say about the admission department, another mentions issues with response time and knowledge from other nurses, particularly during weekends.

In conclusion, Encore at Turf Valley is generally well-regarded for its caring and attentive staff, quality therapy programs, clean facilities, and engaging activities. It is seen as a facility that goes above and beyond in providing excellent care to residents. However, it is essential to note that not all experiences are uniformly positive, as some negative reviews highlight concerns about abuse and unresponsive staff. Ultimately, individuals considering Encore at Turf Valley should conduct thorough research and make informed decisions based on their specific needs and circumstances.

This particular area of Ellicott City, Maryland, offers a diverse range of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With a variety of dining options such as Korean grill, wine bars, traditional American cuisine, and fast food chains like McDonald's, residents can enjoy a meal out without having to travel far. The proximity of hospitals like Bon Secours Health System and Howard County General Hospital ensures easy access to medical care when needed. Additionally, the numerous parks nearby provide opportunities for outdoor recreation and relaxation. Pharmacies are also conveniently located for easy access to medications and health supplies. With cafes offering coffee and pastries, physicians' offices providing specialized medical care, theaters for entertainment, and places of worship like Bridgeway Community Church for spiritual fulfillment, this area provides a well-rounded community for seniors to consider for their future living arrangements.

Restaurants

• The Original Woodstock Snowball Stand (1.4 miles)
• Honey Pig Gooldaegee Korean Grill (2.7 miles)
• Chosun Hwaro (3.7 miles)
• Iron Bridge Wine Company (4.8 miles)
• McDonald's (5.5 miles)
• Phoenix Upper Main (5.8 miles)
• E W Beck's Pub (5.8 miles)

Hospitals

• Bon Secours Health System (1.9 miles)
• Howard County General Hospital, Johns Hopkins Medicine (6.1 miles)
• Howard County General Hospital (6.1 miles)
• Sheppard Pratt Health System (6.4 miles)

Parks

• David Force Park (2 miles)
• Centennial Park (4.2 miles)
• Centennial Park (4.7 miles)
• Freedom Park (5.7 miles)
• Patapsco Valley State Park (5.8 miles)
• Blandair Regional Park (7.1 miles)
• Northwest Regional Park (7.4 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (4.4 miles)
• Rite Aid (4.9 miles)
• CVS Pharmacy (5.7 miles)
• Walgreens (6.5 miles)
• Walgreens (6.8 miles)

Cafes

• Tous Les Jours (3.8 miles)
• Starbucks (4 miles)
• Starbucks (5.7 miles)
• French Twist Cafe (5.8 miles)
• Café Nordstrom (6.2 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)

Physicians

• NeuroCare Center (4.5 miles)
• Parnes May & Associate - Wendy Hurwitz MD (5.2 miles)
• Advanced Radiology (5.2 miles)
• Columbia Dermatology Center (5.9 miles)
• Mid Atlantic Nephrology Association (5.9 miles)
• Aina, Abimbola Center for Maternal and Fetal Medicine (6 miles)
• American Spine (6 miles)

Theaters

• AMC Columbia 14 (6.1 miles)

Places of Worship

• Bridgeway Community Church (6.3 miles)