Stella Maris
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2300 Dulaney Valley Road, Timonium, MD 21093
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The Home Hospice Team provided exceptional care and compassion during the mother's hospice stay. Staff were kind, patient, and professional. The family is deeply grateful for the warmth and respect shown to their mother and to them. They will always remember the difference the staff made. They thanked everyone on the Knott Wing. The therapists were described as wonderful. They chose Stella Maris after hearing positive reports about care, treatment, and empathy from staff.
They claim the resident was not taken to the toilet upon request for hours. They allege doctors or nurse practitioners did not attend care meetings to discuss medication side effects. They report external doctor appointments were not scheduled when needed. They say the resident remained in bed for long periods, with little effort to get her up or exercise for lymphedema. They state aides claimed they were too busy or short-staffed and would not walk the resident. They recount a night nurse who did not investigate the resident's hallucinations when contacted. They claim adverse medication reactions were not recognized, including changes in personality and neurological symptoms. They say lights were turned off when the resident called for help and staff did not respond for hours. They assert blood pressure was not checked daily and that reporting was dishonest, given the resident's hypertension and kidney failure.Exceptional care and compassion came through clearly in the experience with the Home Hospice Team, especially the Knott Wing, where the reviewers repeatedly highlighted kind, patient, and professional conduct. The family expressed deep gratitude for the warmth and respect shown to their mother and to the entire family during what was surely a difficult and emotional time. The hospice team was praised for the human touch that made a tangible difference, and the memories of that support linger as a bright counterpoint to other experiences described later. The appreciation was explicit and heartfelt: the staff's approach conveyed not just professional competence but genuine empathy, leaving a lasting impression of care that stood out even amid the broader, more challenging contexts of other care settings.
However, the picture shifts dramatically when attention turns to Stella Maris, the long-term nursing home where the reviewers' mother spent about two years. From the outset, there is caution: the writer admits hesitation about posting a review due to fears of covert retaliation, but the ongoing concerns ultimately compelled a candid account. The core message is one of persistent and escalating care failures that touched on almost every aspect of daily living and medical oversight. The account paints a stark contrast to the celebrated hospice experience, implying systemic issues within the nursing home that compromised safety, dignity, and quality of life for residents.
Specific daily care shortcomings are repeatedly detailed. The mother was allegedly not taken to the toilet upon request for extended periods, sometimes as long as two to three hours, which raises concerns about basic dignity and comfort. Meetings involving the patient's care - intended to coordinate responses to medications and side effects - were reportedly missed by doctors or nurse practitioners. External specialist appointments were not scheduled when needed, despite requests. There were repeated failures to promote mobility or time outside the bed, with claims that aides lacked time or were too short-staffed to assist with walking, an issue that ties directly to managing lymphedema and overall physical health. The pattern suggests a culture where essential routines and rehabilitative activities were deprioritized, leaving a resident to languish in bed for long stretches.
Acute clinical concerns are described in vivid and troubling terms. An incident involving a nurse on duty who allegedly did not investigate the resident's hallucinations or altered state - despite a midnight call from a family member - illustrates potential gaps in assessment and timely response. There are serious allegations about recognizing adverse drug reactions, including changes in personality, dizziness or wobbling, and facial or ocular symptoms, which should have prompted closer monitoring and intervention. Other critical safety lapses include turning off the light when help was requested, prolonged delays in returning to assist, and irregularities in monitoring vital signs such as blood pressure, even though the resident had hypertension and was in kidney failure. The overarching impression is one of inconsistent medical oversight and a staffing environment that did not consistently prioritize or even recognize danger signals.
Underlying these episodes are broader concerns about staff attitudes, training, and accountability. The narrative attributes a sense that nursing aides may be disengaged or overwhelmed by the workload, with a proposed expectation that they "pivot" to address priorities but instead fall back on routine tasks and personalizing residents' behaviors as a challenge rather than as part of care. There is a pointed critique of the nurse manager's capacity to train, supervise, and guide the staff, suggesting that leadership and governance gaps allowed ongoing, unacceptable patterns to persist. The writer also connects the quality of care to a broader question about the facility's reputation and governance, noting that prior to the Covid-19 pandemic, Stella Maris had a more favorable image, and questioning whether a board of trustees is aware of, or responsive to, these deteriorating conditions. The implication is that financial pressures and operational failures intersect to undermine care quality and equity.
Two additional, deeply personal testimonies are interwoven into the broader critique, each underscoring strongly felt failings. One reviewer recounts an experience with pain management that they perceived as inadequate and mismanaged: attempts to escalate pain relief were refused, steroids were prescribed in place of better-suited regimens, and there was a clear sense of disregard for the potential long-term harms of certain medications. The fear of sedating effects and the potential risks of more aggressive pharmacotherapy - such as methadone - highlight a tension between palliative goals and safety, compounded by a sense that patient voices were not adequately considered. The same account raises concerns about privacy and HIPAA, noting that personal information appeared to be disclosed inappropriately and that the patient's own property and records were mishandled or misrepresented during the admission and subsequent stay.
Compounding the distress are issues around the facility's complaint processes and responsiveness. The patient describes attempts to obtain full medical records and a transparent accounting of complaints; these efforts are frustrated by what was perceived as misinformation or misdirection by a social worker, followed by slow or absent follow-up from the Office of Health Care Quality. The sense of neglect is reinforced by practical indignities: missing belongings (a tablet and a phone), a lack of timely updates on complaints, and a general impression that concerns raised by families were treated as nuisances rather than essential feedback to improve care. The social and administrative dynamics here - interactions with social workers, the handling of grievances, and the absence of clear, timely responses - contribute to a climate of distrust and frustration that is especially troubling when families are already navigating the emotional stress of a loved one nearing end of life.
The second reviewer's narrative adds a visceral layer to the overall assessment: even when admission occurred, the patient felt treated with dispassion or even hostility at times, such as a description of a staff member describing the experience of actively dying patients in a way that felt dismissive and disrespectful. The same account notes a troubling incident in which the resident's bedding and personal items were transported or discarded without clear authorization, and the patient's sense of reality and privacy was challenged in ways that heightened fear and anxiety. There is a recurrent thread of patients or family members feeling compelled to intervene directly - standing by the bedside, challenging staff, and even coordinating care to prevent harm - instead of depending on the facility to deliver consistent, reliable, dignified care.
Tying together these threads is a stark contrast between the steadfast kindness and effectiveness of the hospice team and the troubling experiences inside Stella Maris. The hospice care is remembered as compassionate, responsive, and professional, delivering a level of care that felt uniquely humane in a time of vulnerability. By contrast, the long-term nursing home experiences are characterized by persistent gaps in basic caregiving, inconsistent clinical oversight, insufficient attention to patient dignity and safety, and a pattern of communication failures that erode trust. The reviewers collectively convey a sense that the facility fell short across multiple domains - clinical management, staffing stability, administrative transparency, and accountability - leaving families with dangerous gaps in care, unaddressed medical concerns, and a sense of ongoing risk to residents.
In sum, the narratives converge on a powerful, multifaceted message: while home hospice care can provide extraordinary warmth, attention, and humanity, the same level of compassionate, reliable care is not consistently available in the Stella Maris long-term care setting according to these accounts. The accounts call for heightened oversight, stronger staffing, clearer accountability, and more transparent, patient-centered processes to ensure that all residents receive the dignified, safe, and effective care they deserve. The contrast between the praised hospice experience and the reported failures in the nursing home is sharp, leaving readers with a clear concern about how elder care is administered, monitored, and improved for vulnerable populations who rely on it most.
412 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Stella Maris in Timonium, MD is a premier assisted living community that provides exceptional care and a wide range of amenities for its residents. Our goal is to create a warm and inviting environment where seniors can thrive and enjoy their golden years.
Our community offers a variety of amenities to cater to the needs and preferences of our residents. They can take advantage of our beauty salon to pamper themselves or relax in our fully furnished apartments with private bathrooms. We provide housekeeping services to ensure that our residents' living spaces are always clean and tidy.
At Stella Maris, we understand the importance of staying connected in today's digital world. That's why we offer Wi-Fi/high-speed internet access throughout the community along with a computer center for those who want to stay connected with loved ones or pursue their interests online.
We prioritize the well-being and health of our residents by providing various care services. Our staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions, including diabetes diets, to ensure that our residents' health needs are met.
In addition to excellent care services, we offer a range of engaging activities for our residents to enjoy. From fitness programs to planned day trips, there is always something exciting happening at Stella Maris. Our resident-run activities encourage socialization and promote an active lifestyle.
Located in Timonium, MD, our community benefits from its proximity to various amenities in the area. There are two cafes nearby where residents can grab a cup of coffee or enjoy a meal with friends. For nature lovers, two parks are just a short distance away for leisurely walks or picnics. Accessible healthcare is readily available as there are 10 pharmacies, 7 physicians' offices, and three hospitals nearby.
At Stella Maris in Timonium, MD, we strive to provide exceptional care and enriching experiences for our residents. With our comprehensive amenities and services, seniors can enjoy a fulfilling and comfortable lifestyle in a vibrant community setting.
Stella Maris is located at 2300 Dulaney Valley Road, Timonium, MD 21093 in Baltimore County, Maryland
Stella Maris on seniors.fyi includes 12 photos including images showing building, interior, architecture, entrance, church, decor, landscaping, outdoor, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Landscaping
Garden
Lobby
Exterior
Hallway
Church
