Doctors Community Rehabilitation and Patient Care Center
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6710 Mallery Drive, Lanham, MD 20706
For more information about senior living options: (844) 490-3973
The staff are consistently friendly and professional. The facility is clean and well maintained. The front desk personnel are helpful and accommodating. The therapy department is outstanding and encouraging. The check-in process is fast, easy, and touchless. Visitors and patients feel cared for and supported. The environment is pleasant and welcoming.
The greeter offered silence and gave no warm welcome, simply directing the visitor down the hall. Staff displayed nasty attitudes and looked at visitors with dismissiveness when questions were asked. The staff acted as if they didn't want to be there. A patient sat in a filthy diaper for at least an hour on multiple visits. A nurse answered the phone rudely and claimed to have checked the patient when nothing was done. The facility's leadership and management were unaccountable and unprofessional. The rooms were dirty and bedding was consistently dirty. A large bruise went unnoticed after the patient fell. The patient's items were left behind and could not be located after returning to the hospital. There was defecation on fingernails, remotes, bed rails, and sheets, indicating inadequate cleaning. The reviewer called the facility a joke and gave zero stars. The reviewer would not recommend the facility.The collection of experiences from people visiting the Genesis Rehab Center at Doctors Community Hospital paints a mixed but largely hopeful picture of the facility. Across many comments, visitors express gratitude for their loved ones' recoveries and for the ongoing care that helps people improve day by day. There are stories of families feeling supported by friendly staff, the comfort of a clean and modern environment, and the sense that skilled therapists are helping patients regain strength and mobility. Yet interwoven with the positives are a few pointed complaints about frontline reception, inconsistent communication, and a troubling case of perceived neglect that left a family frustrated and vocal about leadership accountability.
One recurring thread is the difference between a courteous welcome and a more clinical reception. In one personal account, a first-time visitor described a silence in response to a greeting and a minimal direction, which left them feeling brushed off at the entrance. The same visitor noted the sign-in process and the need to provide the friend's name and room number, which underscored how a simple check-in can set the tone for a visit. Other visitors, however, recount a very different experience: a front desk that was helpful in guiding visitors through the sign-in process, doors that were opened after hours, and even praise for a modern, fast, and touchless check-in system that saves information for future visits and includes a temperature check. Taken together, these accounts suggest that while the center can offer a smooth, streamlined entry, experiences at reception can vary significantly from visit to visit.
Despite the variability at the front desk, several reviews highlight meaningful, positive experiences inside the facility. Families consistently applaud the care their loved ones receive, with one visitor calling the staff's approach an "hands on deck" effort that has contributed to visible improvements in an uncle's health over the years. Others credit the care team with friendliness, professionalism, and a warm, trusting environment that helps residents feel safe and supported. The therapy department earns particular praise, described as outstanding by patients who have benefited from dedicated PT and OT staff who encourage goals, provide practical encouragement, and contribute to a sense of progress in recovery. In short, the core clinical team - nurses, therapists, and front-line support - receives many affirming notes about compassion, competence, and teamwork.
On the flip side, a deeply troubling narrative stands out from the reviews. One family recounts a painful experience with their father's care that includes perceived neglect: long stretches without assistance, dirty bedding and contamination, and a nurse line that was described as rude when questions were raised. The account continues with a bed accident, a missed bruise, and a sequence of aftercare issues culminating in a hospitalization for a serious UTI after discharge. The family says they reached out repeatedly to corporate with little response until they threatened further action, and they describe a culture where accountability and timely communication were sorely lacking. This single, strongly negative account contrasts sharply with the many positive stories and serves as a stark warning about the potential for gaps in care and communication that can erode trust.
Cleanliness and the physical environment are another axis along which reviews diverge. Several comments praise a clean, well-maintained facility with attractive hallways and pleasant surroundings, noting that the environment feels modern and comfortable for visiting family. Several reviewers explicitly mention a clean and pleasant front desk experience, and some highlight that the facility is not "smelly" and features nice artwork or pictures in the hallways. Yet there are also remarks about dirty rooms, unclean bedding, and items being left behind after transitions, which underscores that cleanliness and housekeeping can be inconsistent. These alternating impressions suggest that the facility can be welcoming and well-kept, but lapses do occur and can be quite impactful for families and patients.
Overall, the voice of the community around this rehabilitation center is a blend of gratitude, admiration, and constructive concern. Many visitors emphasize the quality of therapy and the dedication of staff in helping patients regain function, with thanks for the daily care and the professional, compassionate approach of nurses and therapists. Others call for greater consistency in greeting visitors, clearer communication, and tighter attention to cleanliness and comfort, especially for families navigating care during stressful times. There is a clear appreciation for the care outcomes some families witness - improved health, faster-than-expected recovery, and moments of genuine support - but also a caution that negative experiences, particularly around reception, responsiveness, and basic care standards, can significantly color a visit.
In the end, the center appears to be a place of real potential and real challenge. The positive experiences - effective therapy, caring bedside manners, and a safe, clean-feeling environment - indicate that many patients and families leave with hope and gratitude. The more troubling accounts remind leadership and staff that consistency in greeting visitors, prompt and respectful communication, and unwavering attention to basic daily care are crucial to sustaining trust. For anyone considering a stay or a visit, the message is to expect a spectrum: you may encounter excellent, attentive care and a welcoming environment, but you also may encounter moments when communication or bedside responsiveness falls short. If you navigate those moments with clear questions and a willingness to advocate, you'll likely gain a more complete picture of what this facility can offer.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Doctors Community Rehabilitation and Patient Care Center in Lanham, MD is an exceptional assisted living community that provides top-notch care and support for seniors. Located in a peaceful neighborhood, this center offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at this community can enjoy the convenience of cable or satellite TV in their fully furnished rooms, allowing them to relax and unwind in private. The dining room offers a pleasant space for residents to enjoy delicious meals prepared by the skilled staff. For those who prefer to cook their own meals, each room is equipped with a kitchenette. Housekeeping services are available to maintain a clean and organized living environment.
Outdoor spaces are provided for residents to enjoy nature and get some fresh air. Wi-Fi/high-speed internet is also available throughout the facility, allowing residents to stay connected with loved ones or browse the web at their leisure.
The dedicated staff at this center provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also work closely with healthcare providers to ensure that each resident receives personalized care that meets their unique needs. This includes medication management and coordination of diabetes diets or other special dietary restrictions.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access necessary healthcare services. In addition, scheduled daily activities provide opportunities for socialization and engagement with fellow residents.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship, this assisted living community offers easy access to essential amenities within close proximity.
Overall, the Doctors Community Rehabilitation and Patient Care Center provides a warm and supportive environment where seniors can receive high-quality care while enjoying a comfortable lifestyle.
This part of Lanham, Maryland, offers convenient access to essential services such as pharmacies, restaurants, cafes, physicians, transportation options, parks, places of worship, hospitals, and a nearby theater. With several CVS Pharmacies in close proximity and various dining options including fast-food chains and local cafes like Starbucks and Vigilante Coffee, residents have plenty of choices for their daily needs. The area also provides easy access to medical care with multiple physician offices nearby and hospitals within a short distance. Transportation options are readily available with several metro stations located within a few miles. Additionally, seniors can enjoy outdoor activities at nearby parks like Allen Pond Park and Watkins Regional Park. Overall, this neighborhood offers a mix of convenience and amenities suitable for senior living.
Doctors Community Rehabilitation and Patient Care Center is located at 6710 Mallery Drive, Lanham, MD 20706 in Prince George's County, Maryland
Doctors Community Rehabilitation and Patient Care Center on seniors.fyi includes 3 photos including images showing interior, bedroom, dining, windows, living room, fireplace, decor, and more.
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