Sacred Heart Home

Pros

• Sacred Heart Home is described as an incredible facility and a top-quality nursing home, making it the preferred choice for placing a loved one.
• The level of care provided to residents is consistently praised, with staff checking on individuals every 15 minutes and ensuring timely medication administration.
• Residents are kept clean and comfortable, with immediate assistance for any needs, including bathing and personal care.
• The staff at Sacred Heart Nursing Home is noted for being professional, compassionate, and competent, creating a hospitable environment for both residents and their families.
• Families appreciate the strong communication from staff members who keep them informed about their loved ones’ conditions and care needs.
• The facility's management by the Sisters is highlighted as impressive and effective in providing quality care.
• Residents express satisfaction with amenities such as hot meals and opportunities to enjoy outdoor spaces like gazebos.
• The facility treats deceased residents with dignity, prioritizing compassion for families during difficult times.

Cons

• The admissions process was disorganized and inconsistent, with Sister Anna making up documentation requirements as she went along.
• A family member felt humiliated by the treatment received during the admission process and believed that the facility did not want to accept their loved one.
• Communication from the facility was lacking, leading to wasted time and frustration in trying to admit a parent.
• The staff refused to contact the bank directly regarding bank statements, which compounded the difficulty of the admission process.
• A reviewer expressed disappointment in what they expected from a religious facility, feeling it lacked compassion during a difficult decision-making time.

Review

Sacred Heart Home has received a mix of glowing praise and sharp criticism from family members reflecting their experiences with the facility. For many, Sacred Heart is seen as a beacon of hope in an often challenging situation—the placement of aging parents into nursing care. Numerous reviewers emphasized the cleanliness of the environment, noting that rooms were immaculately maintained, which contributed to feelings of comfort and security for both residents and their families. With a committed staff present to check in on residents every 15 minutes, many felt that their loved ones were truly cared for during difficult times.

One particularly touching narrative shared by a reviewer conveyed the compassionate support provided by staff members during a heartbreaking moment—watching their mother pass away. This reviewer expressed immense gratitude for the attentive level of care received, including punctual medication administration and immediate attention to personal hygiene needs. They highlighted how caregivers would frequently ensure that their mother was clean and comfortable, providing bathing and grooming assistance that far exceeded expectations. Such dedication offered peace of mind not only to the resident but also to family members who possibly could not be present at all times.

Communication played a crucial role in these positive experiences as well. Families noted how staff maintained contact with them, especially if there was any change in their loved one's condition. Living an hour and a half away posed challenges; however, knowing that they would be informed promptly allowed families to feel involved despite physical distance. The connections formed between staff and residents' families further fostered an atmosphere of trust and reassurance during such trying times.

In contrast, not all experiences reflected this level of satisfaction or adoration toward Sacred Heart Home. A different story emerged from another family member who had attempted to admit their father into the facility after relocating from out-of-state. This reviewer reported experiencing significant frustration throughout the admissions process—citing inconsistent communication from Sister Anna regarding required documentation over three frustrating months marked by confusion and delays. After submitting various documents deemed necessary multiple times without clear guidelines, they ultimately faced rejection based on what appeared to be arbitrary standards set by the administrative team.

The disheartenment felt by this individual culminated in feelings of humiliation when they sensed discrimination against their father's case rather than compassion—a stark contrast to what others described about Sacred Heart's values. It prompted reflection on whether family members could expect better consideration from a religious institution known for its supposed mission of care during life's most difficult transitions.

Despite this negative experience contrasting sharply with positive testimonials about Sacred Heart’s compassionate treatment approaches upon losing residents—where dignity was maintained even after death—many continued to celebrate how much staffing efforts contributed toward patient comfort and emotional healing for grieving relatives. The commitment shown by employees across various departments—from nursing personnel down through maintenance staff—further solidified impressions among satisfied families as genuine concern for resident well-being remained evident at each touchpoint.

Overall, while there are echoes of excellence resonating deeply within reviews praising attentiveness, cleanliness, nurturing environment—and care shown even among grief—the discordant notes surrounding admissions processes highlight the need for consistent operational standards across facilities like Sacred Heart Home so that all prospective admissions receive equal consideration regardless circumstances brought forth accompanying transitions into long-term care settings.

This part of Hyattsville, Maryland offers convenient access to multiple metro stations, making it easy for residents to explore the surrounding areas. Nearby cafes such as Vigilante Coffee and Lost Sock Roasters provide cozy spots to enjoy a cup of coffee. There are also several pharmacies in close proximity for easy access to medication and healthcare needs. In terms of dining options, residents can choose from popular fast-food chains like McDonald's and Chick-Fil-A, or opt for a more upscale experience at Denizens Brewing Co. or Red Bear Brewing Company. For medical care, there are reputable facilities like Mary's Center and Children's National Medical Center nearby. Additionally, there are places of worship, parks, theaters, and hospitals within a short distance, providing a well-rounded community for seniors looking to settle in this area.

Transportation

• Prince George's Plaza Metro Station (0.5 miles)
• West Hyattsville Metro Station (0.7 miles)
• College Park - University of Maryland Metro Station (2.1 miles)
• Rhode Island Ave - Brentwood Metro Station (3.4 miles)
• Georgia Ave-Petworth Metro Station (3.9 miles)
• NoMa-Gallaudet U Metro Station (4.4 miles)
• Greenbelt Metro Station (4.4 miles)

Cafes

• Vigilante Coffee (1 miles)
• Starbucks (3 miles)
• Lost Sock Roasters (3.4 miles)
• Starbucks (4.7 miles)
• The Coffee Bar (4.9 miles)
• A Baked Joint (5.1 miles)
• Unconventional Diner (5.1 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.2 miles)

Restaurants

• McDonald's (1.6 miles)
• Chick-Fil-A (2.5 miles)
• Chick-Fil-A (2.7 miles)
• McDonald's (3 miles)
• McDonald's (4 miles)
• Denizens Brewing Co. (4.3 miles)
• Red Bear Brewing Compa (4.4 miles)

Physicians

• Mary's Center (2.7 miles)
• Children's National - Main Hospital (3.8 miles)
• One Medical (5.1 miles)

Places of Worship

• Basilica of the National Shrine of the Immaculate Conception (2.9 miles)
• College Park United Methodist Church (4.1 miles)
• Christ Congregational Church (4.9 miles)
• St Joseph Catholic Church on Capitol Hill (5.1 miles)

Parks

• Fort Slocum Park (3.1 miles)
• Duvall Playground (3.6 miles)
• Meridian Hill Park (4.9 miles)
• Stanton Park (5 miles)
• Lincoln Park (5.1 miles)
• Rock Creek Park (5.1 miles)
• S Street Dog Park (5.4 miles)

Theaters

• Alamo Drafthouse Cinema DC Bryant Street (3.3 miles)
• Regal Gallery Place & 4DX (5.4 miles)

Hospitals

• Medstar Washington Hospital Center (3.7 miles)
• Children's National Medical Center (3.8 miles)
• Howard University Hospital (4.4 miles)