Northampton Manor Nursing And Rehabilitation Cente

Pros

• The staff at Northampton Manor is praised for their care and compassion towards residents.
• Residents enjoy clean, bright rooms and appreciate the facility's overall cleanliness.
• The food served at Northampton Manor is often described as terrific and served hot.
• Physical therapy sessions are engaging and fun, making them a favorite activity for many residents.
• The admissions director received special mention for providing excellent assistance in settling residents into the facility.
• Activity staff are highlighted for their dedication and ability to keep residents engaged in various activities.
• Several individuals reported positive experiences with specific nurses and aides who provided exceptional care.
• Some reviews express gratitude for the speedy recovery of residents due to effective rehabilitation services.

Cons

• The staff at Northampton Manor is described as uncaring and under-trained, with a consistent pattern of rudeness towards patients.
• Response times to call buttons are excessively long, often taking over an hour to receive assistance.
• Several residents report receiving cold and unappetizing food, with inadequate portions provided.
• The facility is criticized for poor cleanliness, particularly in the bathrooms, which are not cleaned daily.
• Some residents feel neglected and unattended, leading to rapid health deterioration.
• There are claims of instances where residents were left soiled for extended periods without help.
• Families express concern that medical needs are only addressed when prompted by relatives rather than proactively by staff.
• Visitors have reported witnessing disturbing conditions related to hygiene and resident care, including foul odors and visible distress among patients.

Review

The reviews of Northampton Manor Health Center paint a diverse and conflicting picture of the care provided at this facility, highlighting experiences that range from exceptional to deeply troubling. On one hand, many families expressed gratitude and satisfaction regarding their loved ones' care. Positive comments focused on the cleanliness of the rooms, the brightness of the environment, and the compassion demonstrated by staff members like Mike, Heather, and others. Residents have appreciated the quality of food served hot, daily physical therapy sessions that are engaging and fun, as well as various activities arranged by dedicated staff members such as Morgan. Families found solace in knowing their relatives were being treated with dignity and respect during their stay.

However, these positive experiences stand in stark contrast to numerous complaints about the facility’s shortcomings in care and management. Some reviewers lamented excessive wait times when using call buttons for assistance, indicating a dangerously slow response to emergencies—a critical concern for those with medical needs. One resident reported waiting up to two hours for help after pushing their call button; another added that it could take substantial time before anyone would respond to their needs or concerns. Such issues raise alarm bells about potential neglect or insufficient staffing within Northampton Manor's operations.

Several reviews spotlight profound concerns regarding inadequate medical care and staff attitudes towards residents. Multiple reviewers shared experiences where patients receiving little attention witnessed their health deteriorate while at Northampton Manor. A heartbreaking account described a resident left unattended for extended periods without proper assistance, leading to severe consequences related to worsening health conditions like pneumonia or sepsis. In instances where families raised flags over declining health states, responses from nursing staff reportedly remained minimal or dismissive—casting doubts on those practices constituting acceptable elder care.

Despite acknowledging some outstanding staff members who engaged positively with residents, numerous comments also criticized sections of the nursing team for being unprofessional and lacking empathy toward patients’ needs. Reports circulated about nurses appearing indifferent while tending to elderly individuals or displaying blatant disrespect among coworkers within residents' earshot. Moreover, many visitors noted unhygienic conditions due to improperly cleaned rooms and bathrooms—noting odors of urine in hallways—which compounded worries surrounding overall patient well-being.

Families highlighted frustrating inconsistencies regarding meal services; several stated that food arrived cold or was not suitable for special dietary needs despite prior communication with kitchen personnel. Various accounts illustrate how poor nourishment led some residents to go hungry while contending with difficult dietary restrictions—a vital aspect of care crucial to maintaining health among elderly populations.

Ultimately, witnesses from both sides—the satisfied families praising certain aspects of care versus those expressing significant discontent—demand urgent attention toward rectifying identified deficiencies within Northampton Manor Health Center’s practices as it transitions under new management. The future success relies heavily upon ensuring that compassionate caregiving meets clinical standards expected by families entrusting their loved ones into long-term care facilities while striving diligently toward improving overall resident safety and happiness in such environments.

This part of Frederick, Maryland offers a mix of amenities and services that cater to the needs of seniors. With a variety of restaurants such as Midnight Run Brewing, Oscars Ale House, and Showroom nearby, residents have plenty of dining options to choose from. The area also has several healthcare providers including Rings Of Life Therapy, Parkview Medical Group, and Cardiovascular Specialists of Frederick for medical needs. Pharmacies like Frederick Community Pharmacy and Walgreens are conveniently located for medication refills. Additionally, there are cafes such as Gravel and Grind and Starbucks for a relaxing coffee break. For outdoor activities, Baker Park and Carroll Creek Linear Park provide beautiful green spaces for leisurely strolls. With access to hospitals like Frederick Memorial Hospital in close proximity, seniors can feel reassured knowing that healthcare services are easily accessible in this area.

Restaurants

• Midnight Run Brewing (0.4 miles)
• Oscars Ale House (0.4 miles)
• Showroom (0.5 miles)
• Rockwell Brewery (0.6 miles)
• Burger King (0.9 miles)
• Gambrill Mt Food (0.9 miles)
• Olde Mother Brewing (0.9 miles)

Physicians

• Rings Of Life Therapy (0.4 miles)
• Parkview Medical Group (0.6 miles)
• Jose Muniz, MD - Asthma and Allergy Specialist (0.6 miles)
• Shranatan Shelia DO (0.6 miles)
• Cardiovascular Specialists of Frederick (0.6 miles)
• The Frederick Endoscopy Center (0.7 miles)
• Stephen J McKenna, MD, FACS, FASMBS (0.7 miles)

Pharmacies

• Frederick Community Pharmacy (0.5 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Crawford (0.9 miles)
• Wegmans (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Valogic (1.7 miles)

Hospitals

• Medpsych Health Services (0.6 miles)
• FMH Radiology (0.9 miles)
• Frederick Memorial Hospital (1 miles)
• Frederick Memorial Hospital (1 miles)
• FMH Or (1.6 miles)

Cafes

• Gravel and Grind (0.9 miles)
• Starbucks (0.9 miles)
• Frederick Coffee Co & Cafe (1.2 miles)
• Frederick Social (1.5 miles)
• Panera Bread (1.5 miles)

Parks

• Baker Park (1.3 miles)
• Carroll Creek Linear Park (1.3 miles)