901 Seton Drive Extension, Cumberland, MD 21502
For more information about senior living options: (844) 490-3973
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Great facility with excellent staff!! Grandma was so well cared for! Highly recommend! Amazing facility with dedicated staff that really care! Administrator and Director of Nursing are a talented and devoted team! Highly recommend Very friendly staff Great place for loved ones. It is very pretty and clean. The people are very kind and take good care of patients. Their also kind to family.
The place didn't earn a star from their family. The facility is dingy, smells bad, and half of the cabinets in her room were falling off the hinges. The facility is run down and in desperate need of repair and makeover. The staff is mostly travelers and many don't know how to treat patients or really care. This place is dangerous. They ignored medical advice and placed her on a medication the neurologist did not recommend, leading to a seizure. They packed up her stuff and lied about why they weren't taking her back. It is an awful place. The home was very understaffed. They failed to meet dietary needs; served non-liquid items when she needed a liquid diet, causing weight loss. There was a gnat infestation; gnats clung to her juice cup daily. They lost her glasses and did not inform the family or contact them with updates. They are here for the money they get, not to help loved ones.Many of the voices about this facility come with a strong, uneasy mixture of praise and horror, depending on who is speaking and when. There is a recurring pattern of families starting from a generally skeptical stance and then splitting into sharply negative or sharply positive impressions. On the negative side, several reviewers describe a place that feels unsafe, neglected, and unresponsive to both patients' needs and families' concerns. On the positive side, other families recount clean environments, friendly staff, and moments when their loved ones received attentive, compassionate care. The result is a portrait of a facility that seems to be highly inconsistent in practice from one situation to the next.
A prominent thread in the negative feedback centers on dignity, cleanliness, and overall safety. One reviewer characterizes the place as dingy, with a persistent bad odor and cabinets in disrepair, suggesting a facility that is run down and in need of serious repairs and upgrades. They also describe a staff composition dominated by traveling or temporary workers who frequently may not know how to treat residents or appear to care very deeply about their well-being. The reviewer highlights an alarming lapse in safety and medical oversight, recounting how a neurologist's medication recommendations were ignored in favor of a drug that interacted poorly with the patient's existing regimen, ultimately contributing to a seizure. The patient's subsequent hospital visit uncovered a Covid diagnosis and a VRE infection attributed to inadequate hygiene, with the facility allegedly refusing to readmit the patient despite the medical issues. Compounding these concerns, a family member says the facility lied about why they wouldn't take the patient back and failed to keep the family properly informed, which paints a picture of a breakdown in trust at critical moments.
Another heavy theme is concern about how the facility handles basic daily care and responsiveness. In one account, the reviewer explains that their father, during rehab, experienced noticeable understaffing. Help for incidents like diaper changes could be painfully delayed, with the patient waiting for over an hour. Diet and nutrition were also problematic; even though the patient was on a liquid diet after hospital discharge, the facility could not provide appropriate liquids and offered items that were not suitable, resulting in weight loss. The same reviewer reports a gnats infestation, with insects clinging to a cup of juice, which underscores a broader perception of neglect and sanitation problems. Taken together, these details contribute to a clear impression of a facility struggling to meet basic resident needs due to staffing shortages and inconsistent operations.
There are dire warnings from some families about death and miscommunication. One vivid historical note recalls a father who entered the facility in 2003 and died within less than a day, prompting the family to question whether the facility is more focused on monetary concerns than patient welfare. A more recent patient story adds to the alarm: a grandmother's death was followed by a cascade of issues that included losing her glasses and a failure to inform a grieving family member promptly. The funeral home reportedly contacted the family with the news, while the facility claimed not to have the contact information, despite nurses having provided updates during the patient's final days. This sequence contributes to a perception that communication can be unreliable during critical transitions.
In contrast, a number of reviews present a strongly positive picture of the same facility. Several patrons offer glowing endorsements, calling the staff excellent and the facility beautiful. Phrases like "great facility with excellent staff" and "amazing facility with dedicated staff that really care" appear repeatedly, as do appreciations for leadership, with references to a talented administrator and Director of Nursing who work well as a team. Some families share that caregivers take great care of loved ones, and that the staff are kind not only to patients but to visiting family members as well. These accounts emphasize competence and compassion, suggesting that when care is well-coordinated and consistently delivered, the experience can be markedly positive and reassuring.
There are also testimonies that acknowledge good experiences without ignoring the broader context of mixed reviews. A few reviewers describe times when the environment seemed clean and welcoming, with staff who were friendly and mindful of visitors' safety. A couple of entries note that volunteers or outside visitors - such as a service project - found the space to be tidy and safe, capable of restricting public access to residents and maintaining a respectful atmosphere. Even among the more favorable recollections, there is recognition that personal experiences vary, but the overall tone in these messages is one of appreciation for genuine care and a warm, considerate environment.
Overall, the collection of reviews paints a facility with a striking divide in perceived quality. Some families report profound failures in care, attention, and communication, including medication errors, neglect of basic needs, pest problems, and disconnections during critical transitions, all of which left lasting, negative impressions. Others report bright, positive encounters: clean environments, friendly, capable staff, and moments of genuine compassion and competence that reassured families and supported their loved ones' well-being. This spectrum suggests a facility whose performance may hinge on staffing levels, leadership, and consistency in care protocols, with outcomes heavily dependent on the individuals involved and the specific timelines of care. For anyone considering this place, the takeaway appears to be the importance of thorough, up-front due diligence, and careful, ongoing communication with the team to ensure that the positive experiences can be realized consistently rather than only episodically.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lions Center For Rehab And Extended Care in Cumberland, MD offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for personal grooming needs, and residents can enjoy their favorite shows with cable or satellite TV provided in their rooms. Community-operated transportation is available for outings and appointments, while a computer center allows residents to stay connected.
Residents can dine in a spacious dining room with restaurant-style meals prepared and served by the staff. Housekeeping services are provided to ensure cleanliness, and residents have access to fully furnished accommodations with private bathrooms. Outdoor spaces such as gardens provide opportunities for relaxation and outdoor activities.
A small library provides a quiet space for reading and learning, while a gaming room offers entertainment options. A fitness room and wellness center promote physical health and well-being. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected to friends and family.
The Lions Center For Rehab And Extended Care prides itself on providing exceptional care services. A 24-hour call system ensures that assistance is always available when needed, along with 24-hour supervision for added peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
Special dietary restrictions are catered to, including diabetes diets and other specific needs. Medication management is offered to ensure proper dosage and timing. The community also has a mental wellness program in place to support the emotional well-being of its residents.
Various activities are organized for residents' enjoyment, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for any additional needs or requests.
The Lions Center For Rehab And Extended Care benefits from its convenient location near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals in the area. Additionally, transportation arrangements can be made for non-medical purposes.
Overall, this assisted living community in Cumberland, MD provides a comfortable and well-equipped environment for seniors to receive high-quality care and enjoy a fulfilling lifestyle.
The Lions Center For Rehab And Extended Care is located at 901 Seton Drive Extension, Cumberland, MD 21502 in Allegany County, Maryland
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