Carriage Hill Bethesda

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  • Interior

    A modern lounge area featuring comfortable seating and a cozy fireplace.
  • Decor

    A well-organized patient room featuring a bed, nightstand with a lamp, and a comfortable chair.
  • Building

    A two-story brick residential building with well-maintained landscaping and a blooming tree.
  • Windows

    A bright and spacious sunroom featuring comfortable seating and a dining area with large windows offering a view of the outdoors.
  • Landscaping

    A view of a brick building set in an urban landscape, featuring a winding roadway and surrounding greenery.
  • Entrance

    A welcoming lobby featuring a seating area, decorative artwork, and wooden doors.
  • Outdoor Seating

    A welcoming bench at Carriage Hill, surrounded by lush landscaping.
  • Exercise Equipment

    A spacious fitness center featuring modern exercise equipment and large windows that provide ample natural light.
  • Waiting Area

    A clean and modern interior of a medical clinic featuring a waiting area and private consultation spaces.

Carriage Hill Bethesda

5215 Cedar Lane, Bethesda, MD 20814

For more information about senior living options: (844) 490-3973

1.8 from 13 reviews
5 stars
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10

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Carriage Hill have been described as friendly, caring, and helpful, creating a positive atmosphere for patients.
  • pro The occupational and physical therapy services have been praised as excellent by some reviewers.
  • pro Several rooms are noted as comfortable and clean, contributing to a pleasant environment.
  • pro Some families reported that their loved ones' needs were addressed effectively and with dignity during their stay.
  • pro One reviewer highlighted the sensible Covid restrictions while appreciating the efforts made by staff to mitigate feelings of loneliness among patients through friendly interactions.
  • pro A positive experience was shared regarding the varied and mostly tasty food options available to patients.

Cons

  • pro The facility is terribly short-staffed, especially on weekends, leading to neglect and lack of assistance for patients.
  • pro Patients experienced long delays in care, including waiting over 34 hours for prescribed antibiotics.
  • pro The staff is often negligent, with reports of minimal physical therapy and poor communication among team members.
  • pro There are frequent complaints about the quality of food being served, often described as burnt and heavily processed.
  • pro Family members report feeling disconnected from staff, with no proactive updates on their loved ones' conditions.
  • pro The overall atmosphere is described as lacking compassion and professionalism, leaving families feeling frustrated and anxious.
  • pro Several reviews highlight unclean conditions and unpleasant odors within the facility.
  • pro Patients have reported severe emotional distress due to isolation from family and friends during visits.
  • pro Many reviewers express disbelief at the disparity between their experiences and the facility's positive ratings or recommendations from social workers.
  • pro There are consistent concerns about inadequate nursing care leading to serious health declines in patients.

Review

The reviews collected about Carriage Hill paint a troubling picture of the facility, highlighting a range of serious concerns regarding patient care and overall management. Many reviewers express profound dissatisfaction with their experiences, often detailing instances of neglect, poor communication, and inadequate medical care. For instance, one review recounts a harrowing experience where the reviewer was left in unsanitary conditions for hours without assistance from staff. This sentiment is echoed across multiple accounts that describe short-staffing issues, particularly on weekends when the need for attentive care is often heightened.

A recurring theme in these reviews is the perceived lack of urgency and compassion from the nursing staff. One family member described their father's time in rehabilitation as marked by negligence that led to severe health complications and infection due to improper care. It was noted that he had to wait over 34 hours for prescribed antibiotics to be administered, underscoring a critical breakdown in timely medical intervention. Reports like this emphasize not only a gap in operational standards but also raise ethical questions about patient safety within the facility.

Conversely, there are reviews that voice more positive experiences at Carriage Hill; some family members report competent staff interactions and satisfactory rehabilitation services. These individuals commend the friendliness and attentiveness of certain nurses and aides while lauding aspects like cleanliness and meal quality. They appreciate moments of social interaction facilitated by staff members that can help alleviate feelings of isolation among patients during recovery periods affected by COVID-19 restrictions.

However, even those with more favorable observations warn potential visitors or residents about discrepancies between their experiences and others that detail severe shortcomings. Some families express confusion over how Carriage Hill could receive positive ratings amidst overwhelmingly negative testimonials; they cite instances where basic needs go unmet or where essential services such as physical therapy were not delivered as promised. This disparity highlights an apparent inconsistency in service levels that has left many feeling disillusioned.

In stark contrast to glowing reviews stand harsh criticisms regarding internal communication among staff members—a major point of contention throughout several narratives. Patients and family members reported receiving conflicting information from caregivers all too frequently, leading to frustration over unaddressed inquiries about patients' well-being or treatment plans. For instance, one reviewer noted hearing from aides that “not everyone here cares,” reflecting an alarming culture within which care may feel secondary to institutional bureaucracy.

Overall, several reviewers implore prospective families contemplating placing loved ones at Carriage Hill to think twice before doing so. The general consensus leans heavily toward warnings against utilizing this facility due to pervasive issues related to oversight deficits, inadequate healthcare provisions, and monotonous routines exacerbated by understaffing during critical times. With these reflections echoing throughout numerous accounts—both good and bad—it becomes imperative for those seeking nursing or rehabilitative services to conduct thorough research before making decisions affecting their loved ones’ health care journeys. In summary, while some have found kindness and quality service hidden among tales of despair inside Carriage Hill’s walls, far too many voices resonate with sorrowful reminders of what can happen when a healthcare institution falls short of its duty toward patients' welfare.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (11 miles away) Ronald Reagan Washington National (11 miles away)
  • Washington Dulles International (19 miles away) Washington Dulles International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carriage Hill Bethesda in Bethesda, MD is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment with fully furnished private rooms that include cable or satellite TV, Wi-Fi/high-speed internet, and private bathrooms.

Residents can enjoy a variety of activities and amenities within the community. There is a beauty salon for personal grooming, a computer center for staying connected, and a small library for quiet reading. For fitness enthusiasts, there is a fitness room and outdoor space to stay active. The gaming room offers entertainment options for socializing with other residents.

Mealtime at Carriage Hill Bethesda is restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents' nutritional needs are met.

The care services provided include 24-hour call system and supervision for added safety and peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents adhere to their prescribed medication regimen.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition into the community. Additionally, there is a wellness center and mental wellness program in place to support the overall well-being of residents.

With its convenient location in Bethesda, there are various amenities nearby including cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.

Carriage Hill Bethesda strives to provide a comfortable yet engaging environment where residents can receive personalized care while enjoying an active lifestyle with ample opportunities for socialization and enrichment activities.

Nearby Places of Interest

Transportation

  • Medical Center Metro Station (0.6 miles)
  • Bethesda Metro Station (1.6 miles)
  • Grosvenor-Strathmore Metro Station (1.6 miles)
  • Forest Glen Metro Station (3.3 miles)
  • Twinbrook Metro Station (4 miles)
  • Hertz Rent A Car (4.6 miles)
  • Glenmont Metro Station (4.8 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.8 miles)

Physicians

  • Capitol Medical Group (1.7 miles)
  • Foxhall Pediatrics (5.1 miles)
  • Mary's Center (6.4 miles)
  • Potomac Valley Orthopedic (7 miles)
  • Children's National - Main Hospital (7.3 miles)
  • One Medical (7.5 miles)

Cafes

  • Tatte Bakery & Cafe (1.7 miles)
  • Starbucks (2.9 miles)
  • Lost Sock Roasters (5.2 miles)
  • Blue Bottle Coffee (7.3 miles)
  • The Coffee Bar (7.5 miles)
  • Tatte Bakery & Cafe (7.6 miles)

Restaurants

  • Menchie's Westfield Montgomery Mall (2.5 miles)
  • Jollibee (3.4 miles)
  • Silver Diner (3.7 miles)
  • McDonald's (4 miles)
  • Denizens Brewing Co. (4.3 miles)
  • McDonald's (4.5 miles)
  • Founding Farmers (4.7 miles)

Theaters

  • AMC Montgomery 16 (2.7 miles)
  • AMC Georgetown 14 (7.5 miles)

Parks

  • Chevy Chase Park (2.7 miles)
  • Winding Creek Local Park (3.6 miles)
  • Rock Creek Park (3.9 miles)
  • Chesapeake and Ohio Canal National Historic Park (4 miles)
  • Georgian Forest Park & Tennis Courts (5.4 miles)
  • Falls Road Park (5.6 miles)
  • Fort Slocum Park (5.8 miles)

Hospitals

  • Holy Cross Hospital (3.8 miles)
  • Sibley Memorial Hospital (4.8 miles)
  • MedStar Georgetown University Hospital (6.7 miles)
  • Georgetown University Hospital Pasquerilla Center (6.8 miles)
  • Medstar Washington Hospital Center (7.2 miles)
  • Children's National Medical Center (7.3 miles)
  • Howard University Hospital (7.6 miles)

Places of Worship

  • Christ Congregational Church (4.7 miles)
  • Basilica of the National Shrine of the Immaculate Conception (7.5 miles)

Frequently Asked Questions

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