Carriage Hill Bethesda

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  • Interior

    A modern lounge area featuring comfortable seating and a cozy fireplace.
  • Decor

    A well-organized patient room featuring a bed, nightstand with a lamp, and a comfortable chair.
  • Building

    A two-story brick residential building with well-maintained landscaping and a blooming tree.
  • Windows

    A bright and spacious sunroom featuring comfortable seating and a dining area with large windows offering a view of the outdoors.
  • Landscaping

    A view of a brick building set in an urban landscape, featuring a winding roadway and surrounding greenery.
  • Entrance

    A welcoming lobby featuring a seating area, decorative artwork, and wooden doors.
  • Outdoor Seating

    A welcoming bench at Carriage Hill, surrounded by lush landscaping.
  • Exercise Equipment

    A spacious fitness center featuring modern exercise equipment and large windows that provide ample natural light.
  • Waiting Area

    A clean and modern interior of a medical clinic featuring a waiting area and private consultation spaces.

Carriage Hill Bethesda

5215 Cedar Lane, Bethesda, MD 20814

For more information about senior living options: (844) 490-3973

4.3 from 113 reviews
5 stars
83
4 stars
11
3 stars
2
2 stars
1
1 stars
16

Skilled Nursing Facility

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    Overall Review of Carriage Hill Bethesda

    Pros

    • pro The staff at Carriage Hill Bethesda are warm, welcoming, and genuinely care for every resident.
    • pro The facility is consistently clean, well kept, and pleasant to be in.
    • pro The physical therapy and occupational therapy teams are highly professional, knowledgeable, and dedicated.
    • pro Families feel peace of mind knowing their loved ones receive attentive, compassionate care.
    • pro The nursing staff is courteous, thorough in medication delivery, and responsive to needs.
    • pro The rehabilitation services are frequently praised for helping residents regain strength and stay active.
    • pro The administration and front-office staff are described as helpful, organized, and supportive.
    • pro The atmosphere is like a home away from home, with a friendly, positive environment.
    • pro The care team is noted for going above and beyond to ensure comfort and well-being.

    Cons

    • pro The facility operates like a prison, with a lack of transparency, professionalism, and basic communication.
    • pro There was repeated disrespect, neglect, and even aggression toward a bedridden patient.
    • pro The staff were terribly short-staffed, especially on weekends, leaving residents waiting for hours for assistance.
    • pro The food was horrible, often burned, and not appropriate for residents' dietary needs.
    • pro Call bells were ignored for hours, and nurses were slow to respond.
    • pro The rehab gym was dirty, disorganized, and poorly maintained.
    • pro Discharge and check-out processes were chaotic with disorganized paperwork and poor communication.
    • pro A relative died after delays in treatment and a perceived lack of urgency and compassion.

    Review

    Carriage Hill Bethesda is best suited for older adults who need short- to mid-term rehabilitation and skilled nursing care in a setting that emphasizes a clean, home-like atmosphere and a strong physical therapy emphasis. The reviews consistently spotlight a therapy-forward environment where physical and occupational therapy teams can help residents regain mobility and strength, often with a positive, supportive staff culture. The facility tends to appeal to families seeking a proactive rehab track, a well-kept building, and front-office accessibility, with multiple observers praising the pleasant atmosphere and the attention given to daily routines. Yet the picture is not uniformly rosy; readers should expect a wide spectrum of experiences that hinge on staffing, communication, and day-to-day consistency.

    Those who may want to consider alternatives are families prioritizing rock-solid staffing levels and flawless communication. Several reviews flag weekend coverage as a notable weakness, with reports of delays in response to call bells and slow assistance. Others describe disjointed communication, inconsistent care planning, and even discharge-process gaps that leave families feeling out of the loop. For residents with high needs for constant nursing attention, tight monitoring of medications, or a preference for near-flawless administrative coordination, other facilities may offer more predictable reliability and transparency.

    On the positive side, the strongest arguments in Carriage Hill's favor rest on cleanliness, warmth, and the therapy ecosystem. The building is repeatedly described as spotless and well maintained, with bright, active therapy spaces that convey momentum and care. Therapy teams - especially the physical and occupational therapists - are praised for expertise, patience, and hands-on focus, with many reviewers noting tangible improvement in mobility and independence. Families also report attentive nursing staff and a responsive social work presence in some cases, including individuals highlighted for going the extra mile to smooth transfers and support families during transitions. The overall atmosphere for many residents feels welcoming, with staff whose kindness and professionalism make a real difference day to day.

    Yet the cons cited by some families are hard to overlook. A consistent thread in negative reviews is under-staffing and its ripple effects: delayed assistance, missed meals or dietary misalignments, and infrequent opportunities to engage in activities due to staffing constraints. There are credible, disturbing accounts of neglect and disrespect in extreme cases, with complaints about call buttons going unanswered for long stretches, perceived indifference toward pain or discomfort, and inconsistencies in care plans and physician follow-through. A few posts describe experiences in which administrative communication and discharge coordination were notably lacking, contributing to a sense of disorganization and frustration. Such outliers weigh heavily in the overall risk assessment for the facility.

    The key question becomes whether the proven strengths can endure in the face of the reported weaknesses. For families prioritizing robust rehab outcomes, a clean, patient-friendly environment, and consistent therapy engagement, the pros may offset several cons - especially when a resident can access therapy on a reliable schedule, and when staff demonstrate genuine warmth and professionalism across shifts. The critical caveat is that the positive experiences often hinge on stable staffing and proactive family engagement: verify weekend coverage, request direct lines of communication with therapy and nursing leadership, and insist on clear, written care plans and discharge timelines. Those checks can tilt the balance toward a favorable outcome, but the risk of inconsistent care remains real.

    In practical terms, families should approach Carriage Hill Bethesda with a concrete checklist: tour multiple times with an eye toward the therapy gym and dining area, interview the therapy director and the social worker about care planning and transfer processes, observe call-button response times on different shifts, and ask for recent, verifiable references from families with residents at similar care levels. Alternatives merit consideration for those unsatisfied by the variability of experiences echoed in the reviews, particularly if long-term nursing stability, predictable communication, and comprehensive weekend coverage are non-negotiables. Carriage Hill stands out as a rehab-fluent, clean, personable option for many, but it is not without substantial risks that families must actively mitigate through diligence and ongoing oversight.

    Features

    Housing

    • 108 resident community capacity 108 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ronald Reagan Washington National (11 miles away) Ronald Reagan Washington National (11 miles away)
    • Washington Dulles International (19 miles away) Washington Dulles International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Carriage Hill Bethesda in Bethesda, MD is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment with fully furnished private rooms that include cable or satellite TV, Wi-Fi/high-speed internet, and private bathrooms.

    Residents can enjoy a variety of activities and amenities within the community. There is a beauty salon for personal grooming, a computer center for staying connected, and a small library for quiet reading. For fitness enthusiasts, there is a fitness room and outdoor space to stay active. The gaming room offers entertainment options for socializing with other residents.

    Mealtime at Carriage Hill Bethesda is restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents' nutritional needs are met.

    The care services provided include 24-hour call system and supervision for added safety and peace of mind. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents adhere to their prescribed medication regimen.

    Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition into the community. Additionally, there is a wellness center and mental wellness program in place to support the overall well-being of residents.

    With its convenient location in Bethesda, there are various amenities nearby including cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.

    Carriage Hill Bethesda strives to provide a comfortable yet engaging environment where residents can receive personalized care while enjoying an active lifestyle with ample opportunities for socialization and enrichment activities.

    Nearby Places of Interest

    Transportation

    • Medical Center Metro Station (0.6 miles)
    • Bethesda Metro Station (1.6 miles)
    • Grosvenor-Strathmore Metro Station (1.6 miles)
    • Forest Glen Metro Station (3.3 miles)
    • Twinbrook Metro Station (4 miles)
    • Hertz Rent A Car (4.6 miles)
    • Glenmont Metro Station (4.8 miles)

    Pharmacies

    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (3.4 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (3.8 miles)

    Physicians

    • Capitol Medical Group (1.7 miles)
    • Foxhall Pediatrics (5.1 miles)
    • Mary's Center (6.4 miles)
    • Potomac Valley Orthopedic (7 miles)
    • Children's National - Main Hospital (7.3 miles)
    • One Medical (7.5 miles)

    Cafes

    • Tatte Bakery & Cafe (1.7 miles)
    • Starbucks (2.9 miles)
    • Lost Sock Roasters (5.2 miles)
    • Blue Bottle Coffee (7.3 miles)
    • The Coffee Bar (7.5 miles)
    • Tatte Bakery & Cafe (7.6 miles)

    Restaurants

    • Menchie's Westfield Montgomery Mall (2.5 miles)
    • Jollibee (3.4 miles)
    • Silver Diner (3.7 miles)
    • McDonald's (4 miles)
    • Denizens Brewing Co. (4.3 miles)
    • McDonald's (4.5 miles)
    • Founding Farmers (4.7 miles)

    Theaters

    • AMC Montgomery 16 (2.7 miles)
    • AMC Georgetown 14 (7.5 miles)

    Parks

    • Chevy Chase Park (2.7 miles)
    • Winding Creek Local Park (3.6 miles)
    • Rock Creek Park (3.9 miles)
    • Chesapeake and Ohio Canal National Historic Park (4 miles)
    • Georgian Forest Park & Tennis Courts (5.4 miles)
    • Falls Road Park (5.6 miles)
    • Fort Slocum Park (5.8 miles)

    Hospitals

    • Holy Cross Hospital (3.8 miles)
    • Sibley Memorial Hospital (4.8 miles)
    • MedStar Georgetown University Hospital (6.7 miles)
    • Georgetown University Hospital Pasquerilla Center (6.8 miles)
    • Medstar Washington Hospital Center (7.2 miles)
    • Children's National Medical Center (7.3 miles)
    • Howard University Hospital (7.6 miles)

    Places of Worship

    • Christ Congregational Church (4.7 miles)
    • Basilica of the National Shrine of the Immaculate Conception (7.5 miles)

    Frequently Asked Questions

    Where is Carriage Hill Bethesda?
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