Manor Care Health Services - Roland Park in Baltimore, MD
Save4669 Falls Road, Baltimore, MD 21209
For more information about senior living options: (844) 490-3973
Hedda Moore and Ms. Shirley are exceptional; there's no others like them. The facility provides great customer service and a clean environment. The staff are helpful and professional from the front desk to the third floor. The social worker was helpful. The nursing care was excellent, friendly, kind, and caring. Care providers hold regular meetings and respond promptly to concerns. The administrator is accessible, proactive, and eager to resolve concerns. The facility and staff have improved immensely since new management took over. The staff and doctors are the best - responsive, available, kind, and compassionate. Families experience peace of mind knowing their loved ones are in good hands.
The facility is described as horrible, with failures in social work, nursing, and physical therapy. A grandmother stayed there since September 9, 2025 and received only one day of therapy before it was canceled. Social work is not helping at all. The meals are cold and hard at every meal. They wouldn't even let their dog stay there. The facility is described as neglected, with many residents sharing the same complaints. A brother fell from the bed due to lack of rails, and the night nurse wouldn't sign the receiving papers; this is called cruel and lacking in empathy. The place smells of urine, rooms are dirty, and residents are left unattended with call bells ignored. They caution others not to bring a loved one to this facility.Manor Care Health Services ? Roland Park in Baltimore is best suited for families seeking a facility with strong frontline engagement, accessible management, and active rehabilitation services, where the everyday experience hinges on attentive aides, nurses, and therapists who show up consistently. It can work for residents who value clean spaces, visible programming, and a hospital-like level of skilled care, particularly for post-acute or short- to mid-term rehab when a steady care team is in place. This community rewards families that can maintain a hands-on approach, demand timely follow-through from leadership, and push for regular care conferences to keep plans aligned. For those needing ironclad safety guarantees, predictable staffing patterns at all hours, or uniformly high food quality, alternatives warrant serious consideration.
On the plus side, the most dependable strengths lie with the people who interact with residents daily. Several families report responsive social workers, attentive nursing teams, and a practical, attentive administration when present. The facility's leadership is repeatedly described as accessible, with administrators and admission staff who listen and respond to concerns, and there are efforts to maintain a welcoming, professional environment. Therapy teams - occupational and physical - are frequently highlighted as capable and dedicated, delivering meaningful rehabilitation for those able to participate. When the stars align, residents and families note meaningful engagement, regular updates, and a sense that care providers care deeply about individual well-being.
Yet the most consequential downsides cast a long shadow over those advantages. Numerous reviews describe safety and reliability gaps that threaten daily life and peace of mind: call bells left unanswered for extended periods, beds lacking rails for high-risk residents, and rooms where basic cleanliness or odors raise concerns. Food quality fluctuates, with some meals described as unpalatable or inconsistent, and there are persistent reports of delayed medications and disorganized discharge planning. Several families recount incidents of neglectful or rough treatment, with frightening examples of unattended residents, rooms that feel unsafe, and even accusations of theft of personal belongings. Weekend staffing, in particular, is portrayed as less reliable, undermining continuity of care.
Those positive attributes only partially offset the core drawbacks when the facility is under pressure. The gaps in safety, responsiveness, and consistent staffing erode trust and complicate coordination with families. Even where administrators are praised for being accessible, the broader system - short-staffing, inconsistent night coverage, and variable quality of routine care - can overwhelm even well-meaning teams. In practical terms, the balance tips toward caution: the presence of strong, compassionate staff does not automatically compensate for gaps in injury prevention, timely care, or reliable daily routines. For families that cannot tolerate variable performance, these dynamics should trigger a careful, in-depth due diligence process.
To minimize risk, prospective residents should insist on concrete, verifiable assurances before moving in. During tours, request real-time demonstrations of response times to call bells, observe a night shift, and speak with multiple residents about daily routines. Probe the discharge process to understand what actually happens when transitions occur and who coordinates medical supplies for home use. Review housekeeping, laundry cycles, and meal service timing, including contingency plans for dietary needs. Ask to meet with the social work and nursing leadership to gauge how concerns are escalated and tracked. Finally, verify the presence of a robust safety culture - clear incident reporting, consistent use of bed rails when appropriate, and a transparent, responsive approach to complaints.
In the end, Manor Care Roland Park presents a mixed proposition. For families prioritizing a compassionate, engaged frontline staff and proven rehabilitation expertise, the facility can deliver meaningful care when operations run smoothly. However, the ongoing concerns about safety, call responsiveness, and discharge reliability make it unsuitable for those requiring unwavering daily reliability and predictable risk management. If safety and consistent, high-quality daily care are non-negotiable, it is prudent to explore alternatives and compare how other communities perform on staffing consistency, patient safety, and nutrition. For families prepared to monitor closely and demand accountability, this community can be workable, provided clear expectations are set and continuously enforced.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Roland Park in Baltimore, MD is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and convenient living environment with fully furnished apartments, private bathrooms, and access to outdoor spaces.
Residents at Manor Care Health Services can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and computer center. The community also offers restaurant-style dining with special dietary restrictions taken into consideration. Wi-Fi/high-speed internet is available throughout the premises.
The care services provided by Manor Care Health Services include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and diabetes diet are also provided to meet specific health needs. Residents can participate in mental wellness programs and enjoy transportation arrangements for non-medical purposes or doctor's appointments.
Manor Care Health Services values social engagement and offers a variety of activities for residents to enjoy. Concierge services are available to assist with planning day trips and resident-run activities provide opportunities for socialization within the community. Scheduled daily activities cater to various interests.
Located in Baltimore, MD, Manor Care Health Services - Roland Park benefits from its close proximity to numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals as well as places of worship and theaters. Transportation arrangements make it convenient for residents to explore the surrounding areas.
Overall, Manor Care Health Services - Roland Park provides a welcoming assisted living environment where residents receive personalized care while enjoying a range of amenities and engaging activities within the community and nearby surroundings.
This part of Baltimore, Maryland, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies including CVS and Walgreens within a short distance, access to healthcare is easily accessible. Nearby hospitals such as Sinai Hospital Of Baltimore and MedStar Union Memorial Hospital provide quality medical care. There are also various cafes and restaurants for dining out or grabbing a coffee with friends. Parks like Lake Roland offer opportunities for outdoor recreation, while places of worship like Brown Memorial Woodbrook Presbyterian Church cater to spiritual needs. Transportation options are readily available with Penn Station nearby, making it easy to get around the city. In addition, cultural enrichment can be found at venues like Cinemark Towson And Xd theater. Overall, this neighborhood provides a well-rounded environment for seniors looking for a vibrant community to call home in their golden years.
Manor Care Health Services - Roland Park is located at 4669 Falls Road, Baltimore, MD 21209 in Baltimore city, Maryland
Manor Care Health Services - Roland Park on seniors.fyi includes 5 photos including images showing windows, healthcare, interior, television, lighting, dining, lobby, chandelier, and more.
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