Manor Care Health Services - Roland Park
Save4669 Falls Road, Baltimore, MD 21209
For more information about senior living options: (844) 490-3973
The staff at Manor Care Roland Park are described as pleasant and attentive, creating a welcoming atmosphere for residents and visitors alike. The facility is noted for being clean and providing spacious rooms with complementary furnishings. Occupational Therapy and Physical Therapy staff receive high praise for their excellence and dedication, highlighting the quality of care provided to residents. Planned activities, such as Bingo and bus trips, help keep residents engaged and active within the community. The dietician is recognized for being understanding, indicating an effort to cater to residents’ dietary needs. Ms. Norton, the Admission Director, is commended for her professionalism and hospitality during the introductory meeting and guided tour. Residents have access to large-screen televisions in communal areas, contributing to a comfortable living environment. Many reviewers express overall satisfaction with their experiences at the facility, with positive notes on the supportive interactions among staff and patients.
The staff displayed a lack of professionalism, particularly during overnight shifts, leading to instances of patient neglect. Patients were left waiting up to four hours for responses to call bells, indicating inadequate attention to their needs. There was an absence of proper care protocols, as patients experienced discomfort and neglect regarding basic hygiene. The food served was described as tasteless and presented poorly, failing to meet the dietary needs and satisfaction of residents. Reports of theft indicated a significant security issue within the facility, compromising the safety of personal belongings. The discharge process was disorganized, leaving discharged patients uninformed about necessary options and supplies for home care. Several staff members were perceived as arrogant and dismissive towards patient concerns, contributing to a negative care environment. Residents experienced prolonged periods without essential medical support or attention from nursing staff.The reviews regarding the nursing facilities provide a stark contrast between positive experiences and severe dissatisfaction, illustrating the complexities of patient care in such settings. On one hand, there are glimpses of competence and caring staff members; on the other hand, there are alarming accounts of neglect and unprofessional behavior that leave families deeply troubled during already difficult times.
One concerning review details an alarming experience related to a terminally ill brother whose condition deteriorated due to lapses in care. The family discovered that their brother had been left without oxygen for an unspecified period because he was mistakenly connected to the wrong tank. When they raised this issue with the Charge Nurse, not only did they receive inadequate answers about how long their brother had been deprived of oxygen, but they also noted a larger issue: the CNA who came in to check his vitals did not know how to measure his oxygen saturation levels and lacked proper identification. This lack of professionalism extended further when it was revealed that the patient developed bedsores after just six days of hospitalization—an avoidable complication if appropriate measures had been taken by the staff.
The account continues to paint a grim picture as it highlights systemic issues within this facility. A Charge Nurse noted that she needed to go downstairs to retrieve necessary supplies while discussing wound care for the patient's sore, revealing disorganization in critical areas of patient management. Suggestions made by family members—such as using a donut cushion or sheep skin for pressure relief—were dismissed outright due to supposed policies against them being used. These examples underscore a troubling trend where both communication and medical intervention appear inadequate, leading families to understandably question the quality of care their loved ones receive.
Another review echoed similar frustrations with professionalism among overnight staff at another facility, particularly singling out a supervisor named Bridgette who allegedly engaged in bullying behaviors toward patients. Reports indicated that some staff members were dismissive and unhelpful when residents requested assistance with basic needs like changing soiled diapers or accessing medication promptly. Inconsistent responses from nursing staff left patients waiting long periods for help—a situation that could be characterized as neglectful at best—and hard-hearted at worst.
Conversely, some accounts revealed positive aspects of healthcare facilities where attentive caregiving shone through despite flaws in other areas. For instance, one reviewer praised Manor Care Roland Park for its cleanliness and spacious rooms alongside friendly staff who appeared dedicated to providing organized activities aimed at keeping residents engaged. Recognition was given to Ms. Norton, an Admissions Director who helped make families feel welcome during their transitions into resident life. Herein lies a duality; while some facilities struggle with staffing issues and professional misconduct, others exhibit commendable dedication from individuals who aim for high standards in resident care.
Yet concerns around thefts within these facilities emerged as yet another layer of complexity affecting overall experience ratings across nursing homes. A review recounted incidents where personal items—including wallets belonging to both patients and visitors—went missing under questionable circumstances. Such events can severely undermine trust in facilities tasked with safeguarding vulnerable populations.
Lastly, while many reviews indicated that structured activities abound—including bingo games and music sessions—they also highlighted glaring deficiencies such as disorganized discharge processes which contributed significantly to dissatisfaction among family members involved in transitioning their loved ones back home after treatment. Overall impressions reveal that while some aspects may earn praise within these settings, glaring deficiencies remain entrenched within certain operational procedures leading many families feeling frustrated and unheard during immensely challenging personal crises involving their loved ones’ health journeys.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Roland Park in Baltimore, MD is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and convenient living environment with fully furnished apartments, private bathrooms, and access to outdoor spaces.
Residents at Manor Care Health Services can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and computer center. The community also offers restaurant-style dining with special dietary restrictions taken into consideration. Wi-Fi/high-speed internet is available throughout the premises.
The care services provided by Manor Care Health Services include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and diabetes diet are also provided to meet specific health needs. Residents can participate in mental wellness programs and enjoy transportation arrangements for non-medical purposes or doctor's appointments.
Manor Care Health Services values social engagement and offers a variety of activities for residents to enjoy. Concierge services are available to assist with planning day trips and resident-run activities provide opportunities for socialization within the community. Scheduled daily activities cater to various interests.
Located in Baltimore, MD, Manor Care Health Services - Roland Park benefits from its close proximity to numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals as well as places of worship and theaters. Transportation arrangements make it convenient for residents to explore the surrounding areas.
Overall, Manor Care Health Services - Roland Park provides a welcoming assisted living environment where residents receive personalized care while enjoying a range of amenities and engaging activities within the community and nearby surroundings.
This part of Baltimore, Maryland, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies including CVS and Walgreens within a short distance, access to healthcare is easily accessible. Nearby hospitals such as Sinai Hospital Of Baltimore and MedStar Union Memorial Hospital provide quality medical care. There are also various cafes and restaurants for dining out or grabbing a coffee with friends. Parks like Lake Roland offer opportunities for outdoor recreation, while places of worship like Brown Memorial Woodbrook Presbyterian Church cater to spiritual needs. Transportation options are readily available with Penn Station nearby, making it easy to get around the city. In addition, cultural enrichment can be found at venues like Cinemark Towson And Xd theater. Overall, this neighborhood provides a well-rounded environment for seniors looking for a vibrant community to call home in their golden years.
Manor Care Health Services - Roland Park is located at 4669 Falls Road, Baltimore, MD 21209 in Baltimore city, Maryland
Manor Care Health Services - Roland Park on seniors.fyi includes 5 photos including images showing windows, healthcare, interior, dining, lobby, chandelier, seating area, decor, and more.
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