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3.8 from 108 reviews
5 stars
58
4 stars
16
3 stars
7
2 stars
5
1 stars
22
Overall Review of FutureCare Good Samaritan
caveat6 reviews mention this
Understaffing is a recurring problem
Multiple residents and families describe care that suffers when staffing is too low.
Several reviews describe being short-staffed or stretched thin, and they connect that to delays and gaps in help. A few residentsâ families report call-bell response issues and difficulty getting assistance in time. Some reviewers also say therapy or other basic needs did not happen on schedule, and they felt their loved one wasnât getting the level of attention they needed.
caveat6 reviews mention this
Communication feels inconsistent
Families frequently mention difficulty getting answers and timely responses.
Communication comes up as a problem in a number of reviews, including trouble reaching staff by phone and challenges getting questions answered. Some families also describe slow or unreliable call-bell response and difficulty obtaining updates or next steps. A few reviews mention confusion around discharge planning and documentation, which left them feeling they werenât properly informed.
common12 reviews mention this
Cleanliness is often praised
Many reviewers describe the facility as clean and well maintained.
Cleanliness is one of the more consistent positives, with several reviewers saying rooms and common areas were clean. Some also mention a generally pleasant environment during visits, along with attentive personnel. There are also a few negative notes about room cleanliness and odors, suggesting conditions may vary by area or time.
differentiator3 reviews mention this
Dining and diabetes support are mixed
Dining support is repeatedly linked to diabetes meal needs and food accuracy.
Residents and families talk about dining in relation to diabetes and other dietary restrictions. Some say food care for diabetes felt lacking or not properly matched, while others describe the facility as having attentive support for diabetes needs. A separate set of comments raises concerns about food being wrong or not meeting dietary requirements, including the risk of allergies.
common12 reviews mention this
Staff kindness shows up often
Across reviews, many people describe staff as friendly, respectful, and helpful.
Even among critical reviews, there are multiple mentions of staff members who were polite, respectful, and helpful, including nurses, aides, reception, and coordinators. Some visitors describe being greeted warmly and guided through check-in processes, and a few say activity staff did a strong job engaging residents. At the same time, other reviews describe unprofessional or dismissive behavior from some staff members, so experiences can vary.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
146 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Baltimore-Washington International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Baltimore, Maryland, offers a convenient and diverse range of amenities for senior living. With several hospitals located within close proximity, including MedStar Good Samaritan Hospital and Sheppard Pratt Health System, residents have easy access to healthcare services. There are also numerous pharmacies nearby for medication needs. For dining options, there is a variety of restaurants such as Colin's Seafood and Grill and Koco's Pub, as well as familiar chains like Burger King and McDonald's. Additionally, cafes like Starbucks provide cozy spots for socializing or relaxing. The area also boasts parks like Lake Roland and Patterson Park for leisurely strolls or outdoor activities. Public transportation is easily accessible from Penn Station for those looking to explore the city or visit nearby attractions. Overall, this neighborhood provides a mix of essential services and recreational opportunities for seniors looking to settle in a vibrant community in Baltimore.
Hospitals
MedStar Good Samaritan Hospital (0.2 miles)
MedStar Union Memorial Hospital (2.5 miles)
Sheppard Pratt Health System (3 miles)
GBMC (3.2 miles)
Kennedy Krieger Institute (4.1 miles)
Osler Bulding (4.1 miles)
Sinai Hospital Of Baltimore (4.2 miles)
Restaurants
Colin's Seafood and Grill (0.7 miles)
Koco's Pub (1.4 miles)
Zen West Roadside Cantina (1.5 miles)
Burger King (1.9 miles)
McDonald's (1.9 miles)
McDonald's (2.7 miles)
Subway (3.1 miles)
Pharmacies
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.7 miles)
Rite Aid (1.7 miles)
Northern Pharmacy and Med Equipment (1.8 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2 miles)
Cafes
Starbucks (1.5 miles)
Miss Shirley's Cafe, Roland Park (2.7 miles)
Dooby's (4.4 miles)
Ceremony Coffee Roasters (4.6 miles)
Starbucks (5.2 miles)
Parks
Rodgers Forge Tot Lot (2.2 miles)
Lake Roland (3.7 miles)
Cromwell Valley Park (3.9 miles)
Patterson Park (4.7 miles)
Patterson Park Annex (4.8 miles)
Physicians
Scottish Rite Speech & Language Center (2.4 miles)
O'Dea Building- St Josephs Hospital (2.5 miles)
Pediatric Partners (2.7 miles)
Clinical Associates (3.1 miles)
Greater Baltimore Medical Center (3.2 miles)
Overlea Personal Physicians (3.5 miles)
East Baltimore Medical Center (4 miles)
Places of Worship
Brown Memorial Woodbrook Presbyterian Church (2.8 miles)
FutureCare Good Samaritan on seniors.fyi includes 10 photos including images showing landscaping, interior, office, fitness, physical therapy, rehabilitation, healthcare, exercise equipment, and more.
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Exercise Equipment, Healthcare, and Rehabilitation
Office
Physical Therapy and Fitness
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