Good Samaritan Nursing Ctr in Baltimore, MD

Pros

• The nurses and aides at the facility are amazing.
• Vito is a true gem who cares for his mom with genuine care and a positive outlook.
• The facility is clean and well maintained.
• The check-in and check-out process for visitors via an app is easy.
• The dining room overlooks an outdoor space with a pond, offering a pleasant view.
• Ms. Sarah Robinson is a valuable resource who communicates well on various aspects of the business.
• The rehabilitation services are excellent, and the staff is very nice.
• The facility is beautiful, with welcoming and helpful staff.
• The sign-in process is user-friendly, and the staff are courteous.
• The view from residents' windows is beautiful, with wildlife outside.

Cons

• The facility was frequently understaffed, causing delays in care and unresponsiveness to residents.
• The call button often went unanswered, leaving patients without help.
• The food was often marginal to inedible and not adequately tailored to diabetics.
• The checkout/discharge process was disorganized, with blame placed on the insurance company for missing equipment and procedures.
• There were reports of theft or "sticky fingers" within the facility.
• Some staff were described as incompetent, disrespectful, or uncaring, and communication with patients and families could be poor.
• Wounds or injuries were not properly attended to, sometimes worsening conditions.
• Cleanliness and hygiene in rooms and bathrooms were inconsistent or poor.
• Discharge planning and on-site medical coverage were criticized as lacking or unclear.
• Call bell response time was described as horrible, with residents waiting long for assistance.

Review

Good Samaritan Nursing Center in Baltimore is best suited for seniors who want a clean, inviting environment with a rehab-oriented model and staff capable of delivering genuine care most days. The setting matters here: bright common areas, a dining room that overlooks a pond, and a straightforward visitor process can ease a difficult transition. This community tends to work well for families that value personal warmth from frontline caregivers and a facility able to support rehabilitation and daily living with reasonable consistency. It is less ideal for families whose top priority is fail-proof 24/7 nursing oversight, perfectly tailored diets managed by a centralized medical team, or flawless, universal communication across all shifts.

Alternatives should be considered by families prioritizing constant, predictable care and tight administrative control. If a resident requires unwavering nurse availability, rapid call-button responses, or on-site medical leadership to manage complex medications, this campus may fall short. If diabetes management, wound care, or other chronic conditions demand rigorously enforced dietary and medical protocols, exploring options with higher staffing ratios and stronger on-site physicians is prudent. The most evident red flags include reports of under-staffing, inconsistent assistance, and discharge processes that feel rushed or poorly documented.

Where Good Samaritan shines, the positives repeatedly surface. Cleanliness, a bright dining room, and the opportunity to enjoy views of an outdoor space create a humane atmosphere that supports well-being. Several aides and nurses are described as truly excellent, with Vito singled out for personalized care and others praised for diabetes-sensitive attention. The rehab program is described by some as excellent, with up-to-date equipment and an engaged activity team. The facility also benefits from accessible administrative resources, with updates noting capable staff who navigate state and billing concerns, signaling a backbone that can help families move through complex processes.

Yet the negatives are not trivial. Chronic understaffing can leave residents waiting hours for assistance, and reviewers report unreliability around call-bell responses and timely help. Food quality and dietary adherence appear uneven, including repetitive meals, concerns about diabetes-appropriate options, and occasional dietary mistakes. Instances of items going missing, laundry delays, and room cleanliness issues have dented trust. Communication with doctors and social workers is frequently inconsistent, discharge planning can feel disorganized, and anecdotes about professional lapses raise legitimate caution for families needing steady oversight. While not universal, these concerns underscore the reality of variable frontline care.

Still, the pro-con balance tilts toward a practical choice when the major strengths are leveraged. The rehab services, overall cleanliness, and steady accessibility of frontline caregivers can produce meaningful gains and daily comfort for residents who tolerate some variability. When leadership or administrative staff - such as a resourceful point person - gets involved, information flows improve and problems are more likely to be addressed promptly. Families who stay engaged, request direct introductions to care teams, and verify daily schedules and therapy plans tend to see better alignment with their loved one's needs. In these dynamics, the good can compound with the bad into a workable, livable routine.

Decision-makers should tour with a tight checklist: observe call-bell responsiveness during peak hours, meet the rehab and nursing teams, and confirm on-site physician availability and daily therapy schedules. Inspect the food program and ask for diabetic-friendly options; verify room cleanliness and laundry processes; and demand a clear discharge protocol with written expectations. If the answers satisfy expectations for consistent care, respectful treatment, and transparent communication, Good Samaritan is a viable home that can deliver steady rehabilitation and daily quality of life. If not, pursue alternatives that promise stronger staffing, tighter medical oversight, and more predictable routines.

This part of Baltimore, Maryland, offers a diverse range of amenities and services that cater to senior living. With several hospitals, pharmacies, and physicians located within close proximity, residents have easy access to healthcare options. There are also various dining options available, including seafood restaurants, pubs, and cafes, providing plenty of choices for meal outings. Additionally, the presence of parks like Lake Roland and Patterson Park offer opportunities for outdoor recreation and relaxation. Places of worship are also conveniently located nearby for those seeking spiritual nourishment. Overall, this area provides a well-rounded environment for seniors looking to live comfortably with access to essential services and recreational activities.

Hospitals

• MedStar Good Samaritan Hospital (0.2 miles)
• MedStar Union Memorial Hospital (2.5 miles)
• Sheppard Pratt Health System (3 miles)
• GBMC (3.2 miles)
• Kennedy Krieger Institute (4.1 miles)
• Osler Bulding (4.1 miles)
• Sinai Hospital Of Baltimore (4.2 miles)

Restaurants

• Colin's Seafood and Grill (0.7 miles)
• Koco's Pub (1.4 miles)
• Zen West Roadside Cantina (1.5 miles)
• Burger King (1.9 miles)
• McDonald's (1.9 miles)
• McDonald's (2.7 miles)
• Subway (3.1 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Rite Aid (1.7 miles)
• Northern Pharmacy and Med Equipment (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)

Cafes

• Starbucks (1.5 miles)
• Miss Shirley's Cafe, Roland Park (2.7 miles)
• Dooby's (4.4 miles)
• Ceremony Coffee Roasters (4.6 miles)
• Starbucks (5.2 miles)

Parks

• Rodgers Forge Tot Lot (2.2 miles)
• Lake Roland (3.7 miles)
• Cromwell Valley Park (3.9 miles)
• Patterson Park (4.7 miles)
• Patterson Park Annex (4.8 miles)

Physicians

• Scottish Rite Speech & Language Center (2.4 miles)
• O'Dea Building- St Josephs Hospital (2.5 miles)
• Pediatric Partners (2.7 miles)
• Clinical Associates (3.1 miles)
• Greater Baltimore Medical Center (3.2 miles)
• Overlea Personal Physicians (3.5 miles)
• East Baltimore Medical Center (4 miles)

Places of Worship

• Brown Memorial Woodbrook Presbyterian Church (2.8 miles)
• Church of the Immaculate Conception (3.4 miles)

Theaters

• Cinemark Towson And Xd (3.1 miles)

Transportation

• Penn Station (3.8 miles)