Future Care Irvington

Pros

• The rehabilitation aspect of Future Care Irvington received praise for helping patients recover quickly and effectively.
• The physical therapy team is described as amazing, enabling patients to regain mobility and return to their daily lives.
• The respiratory team, speech therapy, activities team, and housekeeping staff were highlighted as excellent contributors to patient care.
• Many staff members were noted as friendly and pleasant, making the stay more enjoyable for residents.
• Residents appreciated the kind nursing staff who provided good care despite being overworked.
• Activities such as Bingo and parties were organized to encourage resident participation and engagement.
• The facility took steps to improve services with a new director and better support for patients.
• Some reviews mentioned that the overall experience at Future Care Irvington has been positive over an extended period of time.

Cons

• The nursing staff seems to have no respect for elders and lacks concern for their well-being, leading to a negative experience for residents.
• Many complaints about the lack of adequate care and attention from staff result in worsening conditions for patients.
• There are reports of insufficient staffing, particularly at night, which affects the quality of patient care.
• Some staff members do not follow hygiene protocols, compromising patient cleanliness and safety.
• The quality of food served is described as horrible by some residents.
• Instances of disrespectful communication from staff towards family members have been reported, including questioning their language abilities.
• Medical professionals and doctors provide minimal interaction and diagnosis, leaving patients feeling neglected.
• There is a perception that some employees are only there for a paycheck rather than being dedicated to patient care.

Review

Future Care Irvington has garnered a diverse range of reviews from residents and their families, painting a complex picture of the facility. With experiences varying greatly from positive encounters to alarming concerns, it appears that while some aspects of care are commendable, significant issues persist that merit attention.

Initially, many individuals have highlighted the advantages of Future Care Irvington concerning rehabilitation services. The physical therapy team is often described as exceptional; several reviewers noted improvements in mobility and overall health outcomes attributed to dedicated staff members. One reviewer shared their experience of regaining the ability to walk after surgery due to the support they received during their short stay. The physical therapists were recognized for their commitment to getting patients back on their feet, making a substantial difference in recovery times.

However, despite favorable observations regarding rehabilitation aspects, numerous complaints surfaced about inadequate nursing care and staffing levels. A recurrent theme among dissatisfied families was the alarming lack of attention given to patients' health needs. For instance, one account detailed an incident involving elevated fever and sugar levels that required family intervention before emergency help was called. This troubling scenario reflects a concerning trend where relatives had to advocate fiercely for care that should be standard in such facilities. Furthermore, critical deficiencies in hygiene protocols were cited by family members who felt that patient dignity was not being upheld.

Another notable point raised across various reviews is consistency—or rather the lack thereof—in patient treatment within different units of Future Care Irvington. Some individuals reported satisfactory experiences in specific units but became disillusioned upon relocating loved ones within the facility due to subpar conditions elsewhere. A family member expressed disappointment after transferring from a well-staffed vent unit to another unit characterized by chronic understaffing and inadequate response times from nursing assistants and other medical professionals.

On a more positive note, there were acknowledgments of compassionate staff members who provided excellent care amidst challenges faced at the facility. One reviewer highlighted Ms. Johnetta as a bright spot during their stay and commended members of the respiratory therapy team and activities department for fostering an engaging environment. Frequent interactions between nurses or aides with residents were often paired with recognition of their hard work despite being overwhelmed by daily demands—illustrating both dedication and compassion in caring for residents who may otherwise feel neglected.

The feedback about food quality varied significantly—while some found it acceptable or adequate based on dietary restrictions (such as pureed meals), others considered it dreadful or unappetizing altogether. Food quality can deeply impact resident satisfaction, indicating that this area could further benefit from improved attention and perhaps feedback mechanisms from patients themselves.

In summary, Future Care Irvington presents a mixed bag: commendable rehabilitation services led by capable therapists stand out against troubling narratives about nursing quality and responsiveness within certain units. While many patients might have had positive experiences thanks to individual staff members who went above and beyond, systemic issues surrounding staffing shortages result in serious lapses in care that cannot be overlooked. Families considering this facility for loved ones should weigh these factors carefully—while there are indeed bright spots worthy of praise, persistent shortcomings in patient care invite scrutiny on whether Future Care Irvington meets its obligations satisfactorily across all facets of service delivery.

This area of Baltimore, Maryland, is a vibrant and diverse community with a range of healthcare options including Pine Heights Integrative Health and the University of Maryland Rehabilitation & Orthopaedic Institute. With several pharmacies like CVS and Walgreens nearby, accessing medication and healthcare supplies is convenient. There are also various dining options such as Chick-Fil-A and Trinacria Macaroni Works for seniors looking to enjoy a meal out. The neighborhood is well-equipped with hospitals like Spring Grove Hospital Center and the University of Maryland Medical Center for any medical emergencies. For recreation, residents can visit parks like Rash Field or Patterson Park for outdoor activities. Public transportation is easily accessible at Penn Station for those who may not drive. Additionally, St Augustine's Church offers spiritual support for individuals seeking a place of worship in the community. Overall, this area provides seniors with necessary amenities and services to support a comfortable lifestyle in their golden years.

Physicians

• Pine Heights Integrative Health (1.2 miles)
• Wilkens Medical Center (1.4 miles)
• South Baltimore County Medical Center | Kaiser Permanente (2.1 miles)
• University of Maryland Rehabilitation & Orthopaedic Institute (2.3 miles)
• Wozniak Marcella University of Maryland Medical Center Neurology (3.7 miles)
• University Health Center (3.7 miles)
• University of Maryland Medical Center Midtown Professional Building (3.8 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)

Restaurants

• Chick-Fil-A (2.2 miles)
• Auntie Anne's (2.8 miles)
• McDonald's (3.2 miles)
• Pickles Pub (3.6 miles)
• Trinacria Macaroni Works (3.6 miles)
• The Yard (3.7 miles)
• Gateway (3.7 miles)

Hospitals

• Spring Grove Hospital Center (2.2 miles)
• University of Maryland Medical Center (3.5 miles)
• Baltimore VA Medical Center (3.5 miles)
• UMMC Midtown Campus (3.8 miles)
• Sinai Hospital Of Baltimore (4.9 miles)
• MedStar Union Memorial Hospital (5.1 miles)
• Johns Hopkins Outpatient Pharmacy (5.1 miles)

Cafes

• Ceremony Coffee Roasters (3.9 miles)
• Dooby's (4.1 miles)
• Starbucks (4.7 miles)
• Miss Shirley's Cafe, Roland Park (5.2 miles)
• Pitango Bakery + Cafe (5.3 miles)
• Starbucks (5.9 miles)

Parks

• Rash Field (4.2 miles)
• Federal Hill Park (4.3 miles)
• Harbor Point Central Plaza (4.9 miles)
• Patapsco Valley State Park (5.5 miles)
• Patterson Park (6 miles)
• Fort McHenry National Monument and Historic Shrine (6.1 miles)
• Patterson Park Annex (6.1 miles)

Transportation

• Penn Station (4.3 miles)
• Amtrak/MARC - BWI Rail Station (6.4 miles)

Places of Worship

• St Augustine's Church (5.2 miles)