Oak Grove Center in Waterville, ME

Oak Grove Center is a nursing home community in Waterville, ME.

Information last verified: May 25, 2026

27 Cool Street, Waterville, ME 04901

For more information about senior living options: (866) 208-4318

3.8 from 47 reviews

5 stars

26

4 stars

7

3 stars

2

2 stars

3

1 stars

9

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Overall Review of Oak Grove Center

common 28 reviews mention this

Compassionate staff stands out

Residents and families frequently describe caregivers as kind, patient, and attentive.

Many reviews focus on how staff treated residents with compassion, including being patient during visits and helping families feel supported. Several reviewers also say nurses and CNAs communicated well about care plans, comfort, and daily needs. A number of comments describe a clean, well-kept feeling alongside that caregiving, even when other areas were criticized.

caveat 9 reviews mention this

Staffing and responsiveness concerns

Some residents and families report delays and concerns about adequate staffing.

A recurring worry is that call bells and requests can take a long time, with one reviewer describing waiting for medication and basic items for extended periods. Other comments describe heavy workloads and insufficient CNA coverage on units, along with difficulty getting timely attention. There are also concerns about communication follow-through, including not getting callbacks when trying to speak with a resident.

caveat 8 reviews mention this

Housekeeping and cleanliness mixed

Reviews describe cleanliness issues alongside some reports of a clean facility.

While several visitors describe a clean, comfortable environment, other reviews point to housekeeping problems such as bathrooms not being properly cleaned, rooms not being cleaned or mopped, and overflowing trash. Multiple comments raise concerns about dirt, odor, and cleanliness lapses, including reports of mold and poor housekeeping management. One review also ties cleanliness and maintenance breakdowns to a lack of timely help.

common 3 reviews mention this

Activities help pass the time

Residents are described as having organized activities and engagement opportunities.

Reviews mention an activities director who engages residents and supports families with questions. Other comments describe scheduled social and group activities like bingo and concerts, along with creative programming such as art projects and a vegetable garden. One reviewer also highlights support during a period of restricted visiting, describing ways families stayed in touch.

caveat 4 reviews mention this

Food gets mixed reactions

Dining quality is uneven across reviews, with both praise and complaints.

Some families say the food improved their loved one’s experience and describe it positively. Others criticize meals as overcooked or lacking freshness, with one review describing limited options and another saying food was not good overall. There are also notes that an alternate menu was available for at least one dining concern.

common 2 reviews mention this

Close to local services

The community is near nearby healthcare and everyday services.

Nearby options include a pharmacy and nearby physician offices, which may make errands simpler for families and residents. There are also nearby places for meals and worship within about a half mile in the listings provided.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

21 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

Lutheran Church of the Resurrection (0.1 miles)
St Francis De Sales Church (0.6 miles)
Sacred Heart Soup Kitchen (0.7 miles)
Corpus Christi Parish (0.7 miles)
St Joseph Maronite Catholic Church, Waterville Maine (0.9 miles)
Corpus Christi Lifelong Faith (1.2 miles)
Church of Jesus Christ of Latter Day Saints (1.2 miles)

Physicians

Plum Blossom Acupuncture (0.3 miles)
Poulin & Associates Eye Center (0.4 miles)
Cornerstone Dental (0.7 miles)
Healthreach Network (0.8 miles)
Inland Family Care (0.8 miles)
Linda Keniston MD (0.8 miles)
Acharya Deep Dr Northern Light Inland Hospital Internal Medicine Waterville (0.8 miles)

Pharmacies

CVS Pharmacy (0.5 miles)
Elm City Pharmacy (0.8 miles)
Walgreens (0.8 miles)
Walgreens (1.2 miles)
Winslow Pharmacy (1.3 miles)
Maine Specialty Pharmacy (1.4 miles)
Walmart Pharmacy (1.5 miles)

Restaurants

The Last Unicorn Restaurant (0.5 miles)
18 Below (0.8 miles)
Waterville Creates (0.8 miles)
Mainely Brews Restaurant & Brewhouse (0.8 miles)
Amici's Italian Cusine (0.8 miles)
Jin Yuan (0.9 miles)
Waterville Opera House (0.9 miles)

Cafes

Jorgensen's Cafe (0.8 miles)
Starbucks (1.6 miles)

Hospitals

Inland Hospital (0.8 miles)
MaineGeneral Medical Center - Center for Health and Rehabilitation (1.3 miles)
Maine General Medical Center (1.3 miles)
MaineGeneral Health (1.3 miles)
Maine General Medical (1.5 miles)
Guadalupe Acupuncture Clinic (2.4 miles)
Inland Hospital (3.6 miles)

Transportation

Enterprise (1 miles)
Maine Central Railroad (1.4 miles)
Budget Rent A Car (1.6 miles)
LaFleur Airport (1.9 miles)
U-Haul Neighborhood Dealer (2.1 miles)
Oakland Taxi (3.1 miles)

Parks

Quarry Road Recreation Area (1.8 miles)

Frequently Asked Questions

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