St Andre Health Care Facility in Biddeford, ME
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407 Pool Street, Biddeford, ME 04005
For more information about senior living options: (844) 490-3973
The staff’s love and dedication at St. Andre Health Care never ceases to amaze observers. The community is a great example of quality care for residents, with healthy, happy staff. The nurses, CNAs, PTs, OT staff, and faculty are praised for being very good to residents. The staff are compassionate and understanding, providing excellent care that supports residents’ independence. The care team provides unparalleled, meaningful conversations about joy, care, and safety for residents.
They would not recommend taking anyone there. Some of the nurses were very rude to them. The nursing care was largely absent. The standard of care depends on which CNA is on duty. The charge nurses never reached out with assessments and spent most of their time at a computer. The place is described as neglectful and needs to take responsibility for its neglect. The care led to serious deterioration and transfers, implying neglect.St. Andre Health Care Facility is best suited for families that prize a genuinely caring, hands-on caregiving culture and are prepared to stay actively involved in day-to-day oversight. When the staff’s dedication is front and center, residents experience attentive nursing support, meaningful interaction, and steady therapy sessions that help sustain function and mood. This is not a premium, glitzy campus; it is a practical, community-minded option where kindness and continuity can carry the care plan. However, the strength of this community hinges on reliable staffing and proactive leadership, because inconsistent engagement can undermine otherwise solid outcomes.
Those weighing alternatives should note who may want to explore other options. If a loved one requires tightly coordinated medical management, rapid rehab initiation, or frequent, visible nurse or administrator oversight, this facility may not consistently meet those needs. Families with a history of complex medical conditions that demand constant monitoring or who cannot dedicate time to advocate for timely meals, fluids, and assessments might prefer a setting with stronger clinical leadership and more predictable response times. In short, when medical certainty and swift problem resolution are non-negotiable, alternatives deserve serious consideration.
On the upside, the strongest recurring positives center on the caregiving ethos. Staff compassion and patient-centered approaches come through in resident interactions, and therapy teams are praised when engaged, delivering OT/PT/ST support that can help residents retain independence and participate in daily activities. For many families, these elements translate into a trustworthy core where residents feel seen and valued. The presence of empathetic aides, nurses, and therapy personnel creates a foundation that, when it functions well, can outweigh routine aging needs and keep quality of life reasonably high.
The most troubling drawbacks appear as patterns of neglect and inconsistent care in several accounts. Reports describe delayed rehab initiation, meals and fluids inconsistently provided, and a disconnect between observed needs and the care plan. Weight loss, dehydration, and lapses in basic monitoring are cited, sometimes culminating in transfers to other facilities with more robust clinical oversight. Management visibility is flagged as uneven, with claims of limited nurse-manager contact and variable accountability. These concerns cut to the heart of safety and reliability, and they cannot be dismissed as isolated incidents.
Given the tension between strong, compassionate care and serious care-delivery gaps, the pros do not fully offset the cons for most families. The facility can deliver meaningful quality of life when staffing is consistent and responsive, but the risk of oversight gaps and delayed medical attention remains a meaningful consideration. For families who can actively monitor care, demand timely communication, and insist on clear, ongoing assessments, St. Andre offers a viable, human-centered option. For those prioritizing unwavering clinical reliability and rapid, proactive care, it is prudent to compare with alternatives that emphasize stronger nursing leadership and more predictable execution of care plans.
Practical next steps are clear. Schedule a comprehensive tour focused on daily routines, meal service, and how weight, hydration, and wound or bowel concerns are tracked. Request to meet the director of nursing and the floor supervisors, and ask for a transparent explanation of staffing levels, shift coverage, and how care plans are reviewed and updated. Inquire about rehab scheduling, progress notes, and how family updates are communicated. Consider a short stay or trial period to observe responsiveness firsthand. If the priority is a nurturing, engaged staff that genuinely treats residents like family, St. Andre can be a solid match; if the priority is consistent, high‑caliber clinical oversight and immediate escalation of concerns, explore other options with confidence.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Andre Health Care Facility in Biddeford, ME is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. This facility provides a comfortable and homelike environment with fully furnished rooms and private bathrooms.
Residents at St Andre Health Care Facility can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. There are also outdoor spaces including a garden for residents to relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected.
The care services offered at this facility include 24-hour call system and supervision to ensure the safety and well-being of residents. The staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications as prescribed.
St Andre Health Care Facility understands the importance of nutrition and offers special dietary restrictions including diabetes diet. Meal preparation and service are provided for all residents in a restaurant-style dining room. Residents can also enjoy concierge services for any additional support they may need.
To promote an active lifestyle, this community offers fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.
Located in Biddeford, ME, St Andre Health Care Facility is conveniently surrounded by cafes, pharmacies, physicians' offices, restaurants, hospitals, and transportation options making it easily accessible for both residents and visitors.
Overall, St Andre Health Care Facility provides a comprehensive assisted living experience with its range of amenities and care services designed to enhance the quality of life for its residents.
This area of Biddeford, Maine offers a variety of amenities that may appeal to seniors looking for a vibrant community to call home. With a range of dining options including Garside's Ice Cream, Huot's Seafood Restaurant, and Palace Diner, there are plenty of opportunities for delicious meals and socializing with friends. Access to quality healthcare is also readily available with nearby physicians such as Maine Optometry and Prime Care Family Practice. Additionally, pharmacies like Community Pharmacy of Saco and Walgreens ensure easy access to medications and health supplies. For leisure activities, cafes like Starbucks and Beach Bagels provide cozy spots to enjoy a cup of coffee or tea. The proximity to Southern Maine Medical Center is reassuring for any potential medical needs, while the beautiful parks like Talbot Park offer opportunities for relaxation in nature. Overall, this area of Biddeford provides a convenient and welcoming environment for seniors looking for a comfortable and active lifestyle.
St Andre Health Care Facility is located at 407 Pool Street, Biddeford, ME 04005 in York County, Maine
St Andre Health Care Facility on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, dining, office, building, brick, flag, and more.
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