Seal Rock Health Care is a nursing home community in Saco, ME.
Information last verified:
88 Harbor Drive, Saco, ME 04072
For more information about senior living options: (866) 208-4318
3.3 from 28 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
1
1 stars
10
Overall Review of Seal Rock Health Care
common16 reviews mention this
Staff attention is a mixed picture
Residents and families describe caregiving as both attentive and, in some cases, unsafe.
Many reviewers say nurses and CNAs were attentive, caring, and responsive, with some families praising specific caregivers and daily support. Others describe serious breakdowns, including delayed responses to call lights, unmet basic needs, and staffing problems that left residents distressed. Several accounts also say communication with administration was lacking or that orders and requests were missed unless family members stayed involved. Overall, staff performance comes through as inconsistent across residents and stays.
common7 reviews mention this
Food quality draws repeat feedback
Food quality is a recurring point, with reports ranging from lukewarm to well-regarded.
Some residents and families say the food was decent, nutritious, and included a varied menu, and one reviewer mentioned being able to request alternatives when they couldn’t eat what was served. Other reviews describe meals arriving cold or lukewarm, being unappetizing, and sometimes not matching what was ordered. A few accounts connect the food experience to broader concerns about care during meals and follow-through on preferences. Taken together, dining satisfaction varies considerably from review to review.
caveat3 reviews mention this
Rehab therapy seems inconsistent
Several reviews question how much physical therapy residents receive.
Some reviewers argue that rehab time and scheduling did not match expectations, including claims of very limited weekday therapy and no therapy on weekends due to staffing. One reviewer also described delayed or missing physical therapy and problems with discharge paperwork. Another account compared the rehab experience to a more nursing-home style routine rather than active therapy. These reviews point to gaps in rehabilitation delivery for some residents.
caveat6 reviews mention this
Call response and safety concerns
Multiple reviews raise concerns about safety and response times.
Several negative reviews describe long waits or unresolved call bells for resident help, including one account with continuous beeping and residents visibly distressed. Others describe medication problems, falls, or care that families felt was handled without adequate checking of condition before moving residents. There are also reports of basic hygiene needs not being met in a timely way, including instances described as due to short staffing. Positive reviewers exist as well, but the safety-related complaints repeat across multiple stays.
common4 reviews mention this
Rooms and grounds get praise
Some residents and visitors say the facility is clean and well kept.
A number of reviewers describe the building as clean and organized, with comfortable rooms and good space, including mentions of private rooms and quiet surroundings. One reviewer also described the grounds as attractive and well landscaped. A separate review criticized the overall environment during a visit, but that account focused more on resident distress than on the physical upkeep. Overall, the condition of the facility is viewed positively by several families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
105 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Portland International Jetport (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (1.1 miles)
Community Pharmacy of Saco (1.3 miles)
Community Pharmacies (1.3 miles)
Community Pharmacy (1.4 miles)
Walgreens (2.6 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.6 miles)
Restaurants
Amato's Sandwich Shops (1.1 miles)
Taco Bell (1.1 miles)
Garside's Ice Cream (1.2 miles)
McDonald's (1.2 miles)
Pacifico (1.4 miles)
Run of the Mill Public House & Brewery (1.4 miles)
Seal Rock Health Care on seniors.fyi includes 5 photos including images showing decor, windows, interior, living room, fireplace, sunroom, kitchen, cabinets, and more.
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