Bangor Nursing & Rehabilitation
Save103 Texas Avenue, Bangor, ME 04401
For more information about senior living options: (844) 490-3973
A range of voices describe a facility that provokes very different experiences, depending on the day, the staff on duty, and the specific moments of care. On one end, families recount a setting that feels outdated, poorly maintained, and sometimes unsafe, with several red flags that leave them distressed and alarmed. They describe rooms that seem dark and dingy, outdated furniture, and a general atmosphere that feels depressing rather than welcoming. In one harrowing incident, a patient's bed collapsed, pinning her, and it took more than 20 minutes for someone to respond. The caller button and basic access to timely help reportedly failed at critical moments, amplifying fear and frustration for both the patient and her family. There are also accounts of a culture of intimidation around medications, including a nurse who allegedly demanded to know where a patient kept her prescribed medicines, pressuring the patient to disclose information she and her family had already provided to the care team. These experiences contribute to a strong sentiment that the facility is not adequately meeting safety and basic care standards.
Other reviewers acknowledge substantial room for improvement but push back against a blanket condemnation. One reviewer, while clearly wary, notes that it would be unfair to paint the entire place in shadows and emphasizes a need for ongoing accountability. They point out that while some days are troubling, there are moments when care shines through and staff are attentive. This perspective also includes a call to action for families: to check in frequently, to connect with social services, the administrator, or admissions when concerns arise, because problems can be addressed only if they are brought forward. The same voice also mentions that staff turnover is high and that certain operational gaps - such as insufficient night-time nursing coverage - can leave residents at risk, suggesting the facility's leadership needs to respond more decisively to evolving needs.
There are also clearly personal, long-term experiences that complicate the overall assessment. One couple of family accounts describe a resident who has been cared for over an extended period, spanning years, with praise for the staff's dedication and the overall quality of daily life within the home. In these narratives, the staff is described as kind and capable, with compliments directed at the beauty shop, the activities director, and the care team. A recurring thread is the difficulty of balancing patient needs with staffing realities, yet these reviews emphasize consistent, compassionate care, good nutrition, and meaningful routines that help residents stay engaged and well-dressed, with family members visiting regularly and feeling included in the care plan. In these instances, the facility's strengths appear to lie in the relationships built over time, with patient-centered attention that keeps residents connected to their families and communities.
Other accounts skew strongly negative, underscoring distressing behavior and unsafe conditions. One reviewer reports a viciously poor experience where a nurse's conduct rose to outright abusiveness, with questions left unanswered and a pervasive sense that family members could not rely on staff to protect their loved ones. A separate, deeply troubling report describes a grandmother who, after a pacemaker operation, was yelled at and treated poorly, with staff refusal to answer questions or provide basic assurances. The reviewer states that the patient did not feel safe, and they assign accountability to the facility in terms of both behavior and system failures across shifts. Taken together, these accounts paint a picture of a place where fear and distrust can flourish if residents and families do not feel heard or protected.
There are also affirmations that, even in a facility with acknowledged challenges, certain individuals rise to the occasion and make a tangible difference. A number of reviewers highlight specific staff members who went above and beyond - admissions staff who moved quickly to secure placement in urgent situations, nurses and coordinators who worked to coordinate transfers and strengthen residents' capabilities, and therapists who helped residents regain strength or prepare for transitions. The consistent thread in these positive stories is a sense of partnership between families and a compassionate team that remains focused on outcomes: improved mobility, better communication with loved ones, and smoother transitions when moving a resident to a different setting. These accounts suggest that when the care team is empowered and attentive, residents can experience meaningful, life-affirming care despite the broader challenges described elsewhere.
Overall, the collection of experiences presents a facility whose reputation is earned not by a single moment, but by a mosaic of interactions that vary widely by ward, shift, and leadership moment. Some days and some staff members are praised for empathy, competence, and efficiency, while other days reveal gaps in safety, responsiveness, and respect. The narratives agree on one practical truth: families must stay vigilant and involved, actively checking on loved ones and advocating for timely and transparent communication with administrators and care teams. COVID's impact on operations is also acknowledged, with many noting that the past year brought changes that altered routines, staffing patterns, and the overall sense of safety and reliability. In this environment, it's clear that care quality is not fixed; it fluctuates with leadership decisions, staffing stability, and the willingness of the administration to listen, respond, and invest in improvements.
The Bangor Nursing & Rehabilitation in Bangor, ME is a well-appointed assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can pamper themselves and feel their best. Residents can enjoy their favorite shows and movies with access to cable or satellite TV in their own private rooms. Community-operated transportation is available for residents to run errands or attend appointments.
For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet throughout the community. The dining room offers restaurant-style dining with delicious meals prepared by the staff. A small library provides a cozy space for residents to relax with a good book.
Health and wellness are prioritized at this community, with a fitness room and wellness center available for exercise and activities. Private bathrooms ensure convenience and privacy for residents. Housekeeping services are provided to maintain a clean and comfortable environment.
The Bangor Nursing & Rehabilitation also offers comprehensive care services, including 24-hour call system and supervision for peace of mind. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents take their prescribed medications as directed.
Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs. Transportation arrangements can be made both for non-medical purposes as well as to doctors' appointments.
Residents have access to various activities designed to enhance their socialization and enjoyment. Concierge services help residents plan outings or make arrangements for special events. Fitness programs promote physical health while planned day trips offer opportunities for exploration outside the community. Resident-run activities allow individuals to pursue their interests within the community, while scheduled daily activities provide structure and entertainment.
Additionally, there are numerous amenities nearby that enhance the convenience of living at the Bangor Nursing & Rehabilitation. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals are all within close proximity to the community. This ensures that residents have easy access to essential services and a vibrant community outside their doors.
Bangor Nursing & Rehabilitation is located at 103 Texas Avenue, Bangor, ME 04401 in Penobscot County, Maine
Bangor Nursing & Rehabilitation on seniors.fyi includes 14 photos including images showing interior, decor, dining, landscaping, palm trees, fireplace, cozy atmosphere, building, and more.
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