High Hope Care Center in Sulphur, LA

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High Hope Care Center in Sulphur, LA

475 High Hope Road, Sulphur, LA 70663

For more information about senior living options: (844) 490-3973

4.7 from 109 reviews
5 stars
96
4 stars
4
3 stars
4
2 stars
1
1 stars
4

Skilled Nursing Facility

Overall Review of High Hope Care Center

Pros

  • pro Karen Ware was very kind and helpful.
  • pro All of the staff were very helpful and kind to her grandmother.
  • pro The environment is clean, and the staff are friendly and knowledgeable.
  • pro The staff seem to genuinely love their jobs, and the residents look happy and well cared for.
  • pro The desk staff are always helpful.
  • pro The facility is clean and strives for excellent care, with staff continually evaluating all areas of care.
  • pro High Hope is a very clean facility; the nurses and staff are kind and focused on each patient's well-being.
  • pro The rehab area is large and accommodating.
  • pro The staff are friendly, caring, and go above and beyond for the residents.

Cons

  • pro The reviewer described High Hope Care Center as an absolutely awful place and said they could not get their loved one out quickly.
  • pro They claimed the staff were rude, surly, and terribly unprofessional, with complaints ignored and wrong medications given.
  • pro They stated there was always an excuse for baths and that the overall care was inconsistent.
  • pro They described a nurse as beyond rude and mean to patients, rushing medications and fussing at residents.
  • pro They alleged a fall occurred and no call was made to the family about it.
  • pro They criticized the director's attitude and suggested management did not have control of staff.
  • pro They said they would never recommend the facility to anyone.

Review

High Hope Care Center in Sulphur is best suited for families seeking a smaller, home-like skilled-nursing and rehabilitation environment where daily life centers on attentive care, structured routines, and visible warmth from the staff. The community tends to attract residents who respond well to personal attention and who appreciate a facility that feels more like a family than a hospital. The rehabilitation program stands out, with a large, well-equipped therapy area and therapists who appear genuinely invested in helping residents regain strength and independence so they can return home. Across the campus, residents and families repeatedly note clean, pleasant surroundings, friendly greetings at the front desk, and an atmosphere that emphasizes calm, respectful interactions.

Those weighing alternatives should consider options if the priority is ironclad consistency and zero-tolerance for friction in staff communication. Several reviews mention moments of brusque or hurried staff, miscommunications around care tasks, and highly variable experiences with frontline personnel. For residents with complex medical needs, memory care, or aggressive behaviors, a facility with higher staffing ratios and more uniform accountability may reduce risk and ensure steadier management. In such cases, other nursing centers with more stringent oversight or specialized memory care programs may prove to be safer, more predictable choices.

On the upside, High Hope delivers substantial everyday strengths. The cleaning standard is consistently high, odors are controlled, and the security-conscious front entrance makes families comfortable about who moves through the building. Families repeatedly praise the bedside manner of nurses and aides who engage residents with kindness, the willingness of desk staff to assist visitors, and the overall sense that caregivers truly love their roles. The rehab unit supports meaningful progress, with therapists designing targeted plans and a therapy gym that supports both strength work and cardiovascular conditioning. Activity programming and family communication emerge as tangible advantages that help residents stay engaged and connected.

However, several reviews flag notable drawbacks. A few incidents describe rude interactions with staff or frustration around routine tasks such as relocating a bed or delivering medications, which raises questions about consistency of respect and responsiveness. There are accounts of delayed or incomplete communication about a resident's condition and, in at least one case, allegations of inadequate monitoring following a fall. Dietary missteps and perceived gaps in medical oversight appear in some narratives, underscoring that not every experience matches the facility's strongest praise. The most severe criticisms center on management tone and inconsistent accountability rather than on the daily kindness of most caregivers.

Yet the most convincing case for High Hope rests in the balance of strong positives against the few negatives. For many families, the warmth of staff, the predictable routine, clean surroundings, and the ability to see real progress in rehabilitation outweigh the rare missteps. The facility's emphasis on safety - secured entry, check-in protocols, and a visible commitment to keeping residents informed - provides a framework that can help families feel confident while navigating the care journey. Prospective residents should insist on meetings with leadership, request detailed explanations of care plans, and observe how staff respond to family questions to determine whether the culture aligns with expectations.

Bottom line: High Hope Care Center is a practical, capable choice for seniors who need skilled rehab and compassion-driven daily care in a home-like setting. It is less suitable for those requiring absolute consistency across every staff interaction or for families who have experienced or foresee high-risk safety concerns that demand flawless execution. The decision should hinge on personal visits, conversations with the administrator and therapy team, and a clear sense of how staff handle concerns and escalate issues. With careful due diligence, this community can deliver meaningful progress, respectful care, and a supportive environment where loved ones can recover, participate, and feel secure.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lake Charles Regional (14 miles away) Lake Charles Regional (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The High Hope Care Center in Sulphur, LA offers a wide range of amenities and care services for its residents. The community is designed to provide a comfortable and convenient living environment.

Residents can enjoy a variety of amenities, including a beauty salon where they can receive professional hair care services. They also have access to cable or satellite TV in their rooms for entertainment purposes. Community operated transportation is available for residents who need assistance getting around the area.

For those who want to stay connected, there is a computer center with internet access. The dining room provides restaurant-style dining experiences for meals, and there is also a kitchenette available for residents who prefer to prepare their own food. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The High Hope Care Center has various facilities aimed at promoting physical and mental wellness. A fitness room is available for exercise purposes, as well as a wellness center where residents can participate in activities to improve their overall health. There is also an outdoor space, such as a garden, where residents can relax and enjoy nature.

Residents have the option to fully furnish their rooms or bring their own furniture. Private bathrooms offer convenience and privacy for personal care needs. A small library provides reading materials for those who enjoy literature.

Transportation arrangements can be made both non-medical purposes and doctors' appointments, ensuring that residents can easily get to where they need to go. Move-in coordination helps new residents settle into their new home smoothly.

When it comes to care services, the High Hope Care Center offers 24-hour call systems and supervision for safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper medication at the right times. Special dietary restrictions are accommodated with diabetes diet options available.

To keep residents engaged and active, there are concierge services available to assist with planning activities and day trips. Fitness programs and scheduled daily activities offer opportunities for socializing and staying active. Resident-run activities allow the residents to take charge of their own community.

The High Hope Care Center is conveniently located near various amenities, including restaurants, places of worship, and hospitals. This provides residents with easy access to necessary services and resources in the local area.

Overall, the High Hope Care Center is a comprehensive assisted living community that prioritizes the comfort, well-being, and independence of its residents. With a range of amenities and care services available, it strives to provide a fulfilling and enriching living experience for all residents.

Nearby Places of Interest

Places of Worship

  • Willow Springs Baptist Church (1.6 miles)
  • Iglesia Hispana De Sulphur (2.2 miles)
  • Houston River Baptist Church (2.3 miles)
  • Southern Baptist Convention (2.3 miles)
  • Calvary Baptist Church (4.9 miles)
  • Sulphur Community Church (5 miles)
  • Cornerstone Christian Fellowship (5.4 miles)

Restaurants

  • Krispy Krunchy Chicken (1.9 miles)
  • Los Ponchos Mexican Gr (5.9 miles)
  • McDonald's (6.3 miles)
  • Chili's Grill & Bar (6.5 miles)
  • McDonald's (6.5 miles)
  • Popeyes Louisiana Kitchen (6.6 miles)
  • Hollier's Cajun Kitchen (6.6 miles)

Hospitals

  • West Calcasieu Cameron Hospital (4.4 miles)
  • West Calcasieu Cameron Hospital (6 miles)
  • Avail Health Lake Charles Hospital (9.8 miles)
  • Nami (10 miles)
  • Extended Care of Southwest Louisiana (10 miles)
  • Women & Children's Hosp Med (10.3 miles)

Pharmacies

  • Walmart Pharmacy (5.5 miles)
  • Walgreens (5.9 miles)
  • Walgreens (6 miles)
  • CVS Pharmacy (6.1 miles)
  • Gordon's Pharmacy And Fine Gifts (9.6 miles)
  • Gordons Drug Store (9.6 miles)
  • Kroger Family Center (10 miles)

Physicians

  • Family Care Center of SW La (5.7 miles)
  • Maplewood Family Medicine Clinic (5.8 miles)
  • DaVita Sulphur Dialysis (5.8 miles)
  • Sulphur Surgical Clinic (5.9 miles)
  • Eye Clinic Of Sulphur The (5.9 miles)
  • Business Health Partners (6.4 miles)
  • St Patrick Hospital-Lk Chrl (9.2 miles)

Cafes

  • Fatboyz Kitchen Table (6.1 miles)
  • The Charleston Bistro (9.1 miles)
  • Panera Bread (9.5 miles)
  • Zeus Cafe (10.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (8.3 miles)
  • Hertz Rent A Car (10.4 miles)

Parks

  • Lake Charles Veteran's Memorial Park (9.1 miles)
  • Prien Lake Park (9.4 miles)
  • Lake Charles Historic District (9.5 miles)
  • Prien Lake Mall Playground (10 miles)

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