High Hope Care Center

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High Hope Care Center

475 High Hope Road, Sulphur, LA 70663

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
5 stars
3
4 stars
1
3 stars
2
2 stars
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at High Hope Care Center are accommodating and provide individualized care.
  • pro The facility has a beautiful dining room with large bay windows for residents to enjoy the view.
  • pro The therapy area is top-notch and the staff work hard to help people recover.
  • pro Dr. Stewart went above and beyond for a resident's grandmother during her stay.
  • pro Residents at High Hope Care Center are treated amazingly and the staff is awesome.
  • pro The rehab unit at the facility is phenomenal and provides excellent care.
  • pro The people in rehab were nice and the facility was adequate.
  • pro The staff at High Hope Care Center seemed kind, and the rehab facility was quite good.
  • pro Despite some issues, the cardiac rehab area at High Hope Care Center was fairly new and very nice.
  • pro Emergency personnel who visited the facility had positive experiences, with friendly staff members, clean premises, and a good resident/staff relationship observed.
  • pro These statements have been paraphrased from the given reviews to fit into third person format.

Cons

  • pro The whole place smells horrible for some reason. Not for the weak stomach.
  • pro Someone said residents were outside getting fresh air, no wonder as the place smells so bad they had to go out for air.
  • pro No attention was paid to the medical condition of the patient.
  • pro Wrong medications were given.
  • pro The staff was rude, surly, and terribly unprofessional.
  • pro Complaints/concerns were ignored.

Review

High Hope Care Center is a facility that has received mixed reviews from residents and their families. While some have praised the smaller home and individual care, others have expressed disappointment with certain aspects of the facility. One reviewer mentioned that the staff has always been accommodating to their needs, and they appreciate the added dining room with large bay windows that provide a view of the outside. The therapy area was also commended for its top-notch quality and dedication to helping residents recover. Additionally, Dr. Stewart went above and beyond for one reviewer's grandmother.

However, not all experiences at High Hope Care Center have been positive. Another reviewer expressed disappointment in the lack of bathing opportunities for their father, despite repeated attempts to address the issue with HR. They were unsatisfied with the excuse given for not providing a bath on Saturdays and mentioned that finding another place for their father is a possibility.

There were also complaints about an unpleasant smell throughout the facility, which made it difficult for some individuals to endure. This negative experience was further intensified by a lack of attention to medical conditions, wrong medication administration, and unprofessional behavior from staff members.

On the other hand, some reviewers had more positive experiences at High Hope Care Center. One mentioned how their grandpa and great-grandma were treated amazingly well during their stay, praising the awesome staff. Another reviewer appreciated the clean and pleasant environment during their visits as an emergency medic.

While there were mixed reviews about High Hope Care Center, one consistent theme seemed to be praise for the rehabilitation unit at the facility. Multiple reviewers noted that this aspect was phenomenal or quite good. The kind-heartedness of certain staff members was also highlighted by those who had positive experiences with them.

In conclusion, High Hope Care Center has received both praise and criticism from residents and family members alike. While some individuals appreciate aspects such as individual care and top-notch therapy areas, others express dissatisfaction with issues like bathing schedules and overall cleanliness. It is important for potential residents and their families to thoroughly consider these reviews when making decisions about care facilities.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The High Hope Care Center in Sulphur, LA offers a wide range of amenities and care services for its residents. The community is designed to provide a comfortable and convenient living environment.

Residents can enjoy a variety of amenities, including a beauty salon where they can receive professional hair care services. They also have access to cable or satellite TV in their rooms for entertainment purposes. Community operated transportation is available for residents who need assistance getting around the area.

For those who want to stay connected, there is a computer center with internet access. The dining room provides restaurant-style dining experiences for meals, and there is also a kitchenette available for residents who prefer to prepare their own food. Housekeeping services ensure that the living spaces are always clean and well-maintained.

The High Hope Care Center has various facilities aimed at promoting physical and mental wellness. A fitness room is available for exercise purposes, as well as a wellness center where residents can participate in activities to improve their overall health. There is also an outdoor space, such as a garden, where residents can relax and enjoy nature.

Residents have the option to fully furnish their rooms or bring their own furniture. Private bathrooms offer convenience and privacy for personal care needs. A small library provides reading materials for those who enjoy literature.

Transportation arrangements can be made both non-medical purposes and doctors' appointments, ensuring that residents can easily get to where they need to go. Move-in coordination helps new residents settle into their new home smoothly.

When it comes to care services, the High Hope Care Center offers 24-hour call systems and supervision for safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper medication at the right times. Special dietary restrictions are accommodated with diabetes diet options available.

To keep residents engaged and active, there are concierge services available to assist with planning activities and day trips. Fitness programs and scheduled daily activities offer opportunities for socializing and staying active. Resident-run activities allow the residents to take charge of their own community.

The High Hope Care Center is conveniently located near various amenities, including restaurants, places of worship, and hospitals. This provides residents with easy access to necessary services and resources in the local area.

Overall, the High Hope Care Center is a comprehensive assisted living community that prioritizes the comfort, well-being, and independence of its residents. With a range of amenities and care services available, it strives to provide a fulfilling and enriching living experience for all residents.

Nearby Places of Interest

Places of Worship

  • Willow Springs Baptist Church (1.6 miles)
  • Iglesia Hispana De Sulphur (2.2 miles)
  • Houston River Baptist Church (2.3 miles)
  • Southern Baptist Convention (2.3 miles)
  • Calvary Baptist Church (4.9 miles)
  • Sulphur Community Church (5 miles)
  • Cornerstone Christian Fellowship (5.4 miles)

Restaurants

  • Krispy Krunchy Chicken (1.9 miles)
  • Los Ponchos Mexican Gr (5.9 miles)
  • McDonald's (6.3 miles)
  • Chili's Grill & Bar (6.5 miles)
  • McDonald's (6.5 miles)
  • Popeyes Louisiana Kitchen (6.6 miles)
  • Hollier's Cajun Kitchen (6.6 miles)

Hospitals

  • West Calcasieu Cameron Hospital (4.4 miles)
  • West Calcasieu Cameron Hospital (6 miles)
  • Avail Health Lake Charles Hospital (9.8 miles)
  • Nami (10 miles)
  • Extended Care of Southwest Louisiana (10 miles)
  • Women & Children's Hosp Med (10.3 miles)

Pharmacies

  • Walmart Pharmacy (5.5 miles)
  • Walgreens (5.9 miles)
  • Walgreens (6 miles)
  • CVS Pharmacy (6.1 miles)
  • Gordon's Pharmacy And Fine Gifts (9.6 miles)
  • Gordons Drug Store (9.6 miles)
  • Kroger Family Center (10 miles)

Physicians

  • Family Care Center of SW La (5.7 miles)
  • Maplewood Family Medicine Clinic (5.8 miles)
  • DaVita Sulphur Dialysis (5.8 miles)
  • Sulphur Surgical Clinic (5.9 miles)
  • Eye Clinic Of Sulphur The (5.9 miles)
  • Business Health Partners (6.4 miles)
  • St Patrick Hospital-Lk Chrl (9.2 miles)

Cafes

  • Fatboyz Kitchen Table (6.1 miles)
  • The Charleston Bistro (9.1 miles)
  • Panera Bread (9.5 miles)
  • Zeus Cafe (10.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (8.3 miles)
  • Hertz Rent A Car (10.4 miles)

Parks

  • Lake Charles Veteran's Memorial Park (9.1 miles)
  • Prien Lake Park (9.4 miles)
  • Lake Charles Historic District (9.5 miles)
  • Prien Lake Mall Playground (10 miles)

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