Holly Hill Nursing & Rehabilitation Center

Pros

• The therapy unit at the facility is amazing and provides excellent support for patients.
• Nurse Marcy is described as incredibly sweet and a standout among the staff, providing exceptional care.
• The Director of Nursing (DON) is helpful and personable, which contributes positively to the overall environment.
• Holy Hill is clean and well-maintained, reflecting good hygiene standards.
• The staff at Holy Hill are kind and attentive, making efforts to accommodate residents' needs.
• The facility offers adequate and well-prepared meals served three times a day, ensuring residents are well-fed.
• The janitorial staff is efficient and experienced, maintaining the cleanliness of the facility effectively.
• Overall, one reviewer feels that the facility provides good care for residents, with a sufficient resident-to-staff ratio for individualized attention.

Cons

• The nursing staff treats patients like rag dolls and shows a lack of desire to help.
• A nurse told a patient who cannot bear weight not to hold onto her, demonstrating inadequate care.
• The administrator speaks down to everyone and has a poorly maintained appearance, making families uncomfortable with care decisions.
• Holy Hill did not accept a patient due to aggression issues, indicating possible limitations in accommodating diverse needs.
• The facility is older and could use updates, highlighting potential shortcomings in comfort or amenities despite cleanliness.

Review

The experience of individuals and families within various nursing facilities can vary dramatically, as illustrated by recent reviews of specific establishments. One review paints a starkly negative picture of a facility where a family member is receiving care following a serious injury. The reviewer expressed their frustration with the treatment that their mother received after breaking her hip. They reported that the nursing staff appeared indifferent, characterizing their actions as more akin to how one might treat an inanimate object rather than a human being in need of assistance. This lack of compassion was particularly troubling when the reviewer noted an incident where a nurse admonished their mother for trying to hold on for support when using the restroom, despite her condition prohibiting her from bearing weight on her leg.

In stark contrast, other reviews provide more favorable observations about different facilities. For instance, one respondent described Holy Hill—a facility noted for its cleanliness—even if it has some age to it. Here, while there was an initial challenge regarding admission due to aggressive behavior displayed by the patient, the staff's kindness during interactions left a positive impression. Although not without its shortcomings, such as needing updates in certain areas, this review indicated that the overall environment was welcoming and supportive.

Meanwhile, another review reflects positively on a nursing home that seemed prepared to care for residents effectively. With commendable levels of cleanliness and maintenance documented throughout various parts of the facility, this reviewer highlighted how friendly and accommodating staff members contributed significantly to creating a nurturing atmosphere for elderly residents. This includes taking great care of individuals like their grandmother, which brought comfort to family members during difficult times.

Meals at this well-reviewed location also garnered praise; with three meals served daily and adequate time between each meal, residents were kept well-fed without undue hunger between services. The food quality surpassed expectations according to those who experienced it firsthand—an essential aspect often overlooked but vital for resident satisfaction in any long-term care setting.

Staffing levels appeared sufficient as well; with an estimated resident-to-staff ratio of ten-to-one, caregivers could focus on individualized attention—a critical factor in ensuring that all residents receive appropriate care tailored to their needs. The efficiency and expertise demonstrated by janitorial staff further supported overall operations by swiftly addressing any issues that arose within the facility.

However, returning to the earlier negative review underscores how crucial accountability is within healthcare settings; families must feel confident in caregiving standards provided by nurses and administrative personnel alike. While some administrators may have personal attributes or communication styles that cast doubt on their competence—as noted about one facility’s administrator—the presence of dedicated staff like Nurse Marcy shines through even darker narratives and offers hope among disheartening experiences.

Ultimately, these contrasting accounts reveal profound insights into both positive and negative aspects of long-term medical care environments—factors vital not just for compliance but fundamental in maintaining dignity and respect towards those they serve: our loved ones during vulnerable periods in life.

Physicians

• Maplewood Family Medicine Clinic (0.3 miles)
• Business Health Partners (0.7 miles)
• DaVita Sulphur Dialysis (1.7 miles)
• Sulphur Surgical Clinic (2.3 miles)
• Eye Clinic Of Sulphur The (2.3 miles)
• Family Care Center of SW La (4.8 miles)
• Dermatology & Advanced Aesthetics (5.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walmart Pharmacy (0.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (5.6 miles)
• Hobgood Pharmacy (5.7 miles)
• Gordon's Pharmacy And Fine Gifts (6 miles)

Restaurants

• McDonald's (0.6 miles)
• Los Ponchos Mexican Gr (0.8 miles)
• Chili's Grill & Bar (0.8 miles)
• Cracker Barrel (1.1 miles)
• Paradise Daiquiris (2.1 miles)
• La Rumba (2.8 miles)
• McDonald's (2.9 miles)

Places of Worship

• Maplewood First Baptist Church (0.7 miles)
• Calvary Baptist Church (2.6 miles)
• Cornerstone Christian Fellowship (2.8 miles)
• Sulphur Community Church (3.3 miles)
• Southern Baptist Convention (3.4 miles)
• Southern Baptist Convention (4.2 miles)
• Houston River Baptist Church (4.2 miles)

Hospitals

• West Calcasieu Cameron Hospital (1.4 miles)
• West Calcasieu Cameron Hospital (2.4 miles)
• Avail Health Lake Charles Hospital (5.4 miles)
• Women & Children's Hosp Med (5.7 miles)
• Nami (6.2 miles)
• Lake Charles Urgent Care (6.3 miles)
• Extended Care of Southwest Louisiana (6.5 miles)

Transportation

• U-Haul Neighborhood Dealer (3.6 miles)

Cafes

• Fatboyz Kitchen Table (4.5 miles)
• Panera Bread (5.2 miles)
• Starbucks (6.3 miles)
• Zeus Cafe (6.5 miles)
• The Charleston Bistro (6.7 miles)

Parks

• Prien Lake Park (4.6 miles)
• Prien Lake Mall Playground (6.4 miles)
• Lake Charles Veteran's Memorial Park (6.5 miles)