Holly Hill Nursing & Rehabilitation Center in Sulphur, LA

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Holly Hill Nursing & Rehabilitation Center

Holly Hill Nursing & Rehabilitation Center in Sulphur, LA

100 Kingston Road, Sulphur, LA 70663

For more information about senior living options: (844) 490-3973

3.8 from 47 reviews
5 stars
31
4 stars
1
3 stars
2
2 stars
2
1 stars
11

Memory Care Skilled Nursing Facility

Overall Review of Holly Hill Nursing & Rehabilitation Center

Pros

  • pro Great things are happening at Holly Hill, with positive changes and a beautiful interior and staff that truly care.
  • pro Holly Hill has a great team of workers who show up every day to provide awesome care for their patients.
  • pro Holly Hill Nursing and Rehab is a wonderful community that puts residents first, with compassionate, professional staff dedicated to excellent care.
  • pro The staff truly cares about their residents and makes the home a place you want to live.
  • pro The wound care nurse provides astounding care and guidance for wound procedures.
  • pro The facility is beautiful and well maintained, with amazing staff.
  • pro Cindy and Padra have been there for families, going above and beyond.
  • pro The director is ready to work hard and listen to patients and employees.
  • pro The care team from administration to therapy is top notch, and residents feel safe and well cared for.
  • pro The meals are prepared to taste and health by a thoughtful kitchen staff who ask what residents like or dislike.
  • pro The memory care unit is wonderful, and residents always have something to do.

Cons

  • pro The reviewer warns against entrusting loved ones to this facility.
  • pro The reviewer states their experience was terrible.
  • pro The reviewer describes the father's treatment as deplorable.
  • pro They pulled him out because they could not trust the staff.
  • pro They argue that if caregivers cannot be trusted, keeping loved ones at home is the only option.
  • pro They report their father remained in his own bodily waste for hours, with showers delayed until after 10 a.m.
  • pro They note puddles on the floor and a soaked mattress, indicating cleaning failures.
  • pro They allege that staff doped the father to get him off their hands, calling the place unsafe.
  • pro They claim management never fully staffs the facility, leading to neglect and unexplained injuries like residents falling and breaking bones.

Review

Holly Hill Nursing & Rehabilitation Center in Sulphur is best suited for families prioritizing short- to mid-term rehab with a robust therapy program and a memory-care option, provided there is sustained, active involvement from relatives or guardians. The community can work well for residents who benefit from a modern, clean setting and consistently caring aides, therapists, and nurses. It is less ideal for families seeking a facility with no need for vigilant oversight or for residents who require very high and uniform safety standards with minimal risk of lapses in basic care. In practice, decisive success hinges on ongoing family engagement and a clear communication channel with leadership.

Those weighing alternatives should note that the most critical red flags are not purely cosmetic. If reliable, transparent reporting, steady staffing, and consistently compassionate treatment are non-negotiable priorities, other options may deliver greater peace of mind. The reviews reflect a spectrum from exemplary care to severe concerns, suggesting that a visitor's impression can diverge dramatically from one shift to the next. For families facing complex medical needs or who expect uniform responsiveness, a different community may offer a more predictable experience.

The strongest positives at Holly Hill center on therapy and person-centered care. The rehab team is repeatedly praised for being knowledgeable, motivated, and effective at getting residents back on their feet, with therapists delivering practical strategies and encouraging progress. The memory-care unit receives favorable mention for structure, engagement, and attentive supervision, with several families highlighting staff who go beyond routine duties to support both residents and their loved ones. Cleanliness and a welcoming interior further reinforce the sense of a dignified, nurturing home during a challenging period of transition.

However, the most troubling narratives revolve around safety and consistency concerns. Multiple reviews allege neglect or delayed basic care, with residents left in damp linens or exposed to unsanitary conditions, and reports of bed sores and declines in mobility without clear explanations. Staff turnover appears high in some shifts, and communication with families is described as uneven or difficult, with accusations of uneven treatment and disagreements among administration, office staff, and frontline workers. These episodes create a substantial risk layer for anyone considering long-term placement without a rigorous plan for oversight.

The way forward hinges on weighing the identified strengths against the documented risks. When therapy and memory-care quality are paired with a clean, attractive environment and a staff culture that genuinely cares, Holly Hill can deliver meaningful recovery and comfort. Yet the inconsistencies in staffing, accountability, and some care practices cannot be ignored; they undermine confidence in steady, high-quality care over time. Prospective residents should interpret the favorable rehab and memory-care experiences as a signal of capability, while treating safety lapses as a deal-breaker unless verified improvements are sustained.

Practical decision guidance: conduct a thorough, in-person tour focusing on current staffing levels, nurse-to-patient ratios during peak hours, and the activity calendar in both the general floor and memory care. Request recent incident reports and follow up with questions about how concerns are documented, investigated, and resolved, plus what guarantees exist for prompt caregiver response at night. Speak directly with frontline staff, residents, and several family members who have recent experience, and ask for a written care plan that includes wound care, toileting assistance, and fall prevention. Consider a trial stay or a closely monitored transfer, and compare Holly Hill's offerings to alternatives that emphasize consistent staffing, transparent communication, and uncompromising safety standards. In the end, the choice should align with a clear priority: rehabilitative momentum and compassionate memory care in a setting that can demonstrate unwavering reliability.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lake Charles Regional (10 miles away) Lake Charles Regional (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Holly Hill Nursing & Rehabilitation Center in Sulphur, LA is a skilled nursing facility that provides comprehensive care for seniors. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms, restaurant-style dining options, a small library for leisurely reading, telephones for communication with loved ones, transportation arrangement (non-medical), transportation to doctors' appointments and other necessary trips, a wellness center for exercise and health management, and Wi-Fi/high-speed internet access.

In addition to the extensive amenities we provide at Holly Hill Nursing & Rehabilitation Center in Sulphur, we offer an array of care services to meet our residents' needs. These services include 24-hour call systems to ensure immediate assistance when needed, 24-hour supervision for safety and security purposes, assistance with activities of daily living such as bathing and dressing, help with transfers to maintain mobility and prevent accidents or injuries, management of diabetes diets to support health conditions and dietary restrictions,

meal preparation and service to ensure proper nutrition,

medication management to promote medication adherence,

a mental wellness program for emotional support,

specialized memory care programming tailored towards individuals with cognitive impairments,

transportation arrangement for various needs including medical appointments,

and transportation provided for doctors' appointments.

At Holly Hill Nursing & Rehabilitation Center in Sulphur, we understand the importance of providing delicious meals that cater to specific dietary restrictions. We have skilled chefs who prepare meals according to special dietary requirements.

For recreational activities,Holly Hill Nursing & Rehabilitation Center offers concierge services to assist residents in planning their days effectively. We also have fitness programs designed to promote physical well-being and mobility. Planned day trips allow our residents to explore the local area and enjoy new experiences. Our residents are encouraged to participate in resident-run activities, fostering a sense of community and engagement. Additionally, we offer scheduled daily activities to keep our residents entertained and mentally stimulated.

Holly Hill Nursing & Rehabilitation Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals so that our residents can easily access different services within the community.

With our exceptional amenities, comprehensive care services, delicious dining options tailored to specific needs, engaging activities program, and convenient location,Holly Hill Nursing & Rehabilitation Center in Sulphur provides a comfortable and supportive environment for seniors in need of assisted living services.

Nearby Places of Interest

Physicians

  • Maplewood Family Medicine Clinic (0.3 miles)
  • Business Health Partners (0.7 miles)
  • DaVita Sulphur Dialysis (1.7 miles)
  • Sulphur Surgical Clinic (2.3 miles)
  • Eye Clinic Of Sulphur The (2.3 miles)
  • Family Care Center of SW La (4.8 miles)
  • Dermatology & Advanced Aesthetics (5.4 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walmart Pharmacy (0.3 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (5.6 miles)
  • Hobgood Pharmacy (5.7 miles)
  • Gordon's Pharmacy And Fine Gifts (6 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Los Ponchos Mexican Gr (0.8 miles)
  • Chili's Grill & Bar (0.8 miles)
  • Cracker Barrel (1.1 miles)
  • Paradise Daiquiris (2.1 miles)
  • La Rumba (2.8 miles)
  • McDonald's (2.9 miles)

Places of Worship

  • Maplewood First Baptist Church (0.7 miles)
  • Calvary Baptist Church (2.6 miles)
  • Cornerstone Christian Fellowship (2.8 miles)
  • Sulphur Community Church (3.3 miles)
  • Southern Baptist Convention (3.4 miles)
  • Southern Baptist Convention (4.2 miles)
  • Houston River Baptist Church (4.2 miles)

Hospitals

  • West Calcasieu Cameron Hospital (1.4 miles)
  • West Calcasieu Cameron Hospital (2.4 miles)
  • Avail Health Lake Charles Hospital (5.4 miles)
  • Women & Children's Hosp Med (5.7 miles)
  • Nami (6.2 miles)
  • Lake Charles Urgent Care (6.3 miles)
  • Extended Care of Southwest Louisiana (6.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.6 miles)

Cafes

  • Fatboyz Kitchen Table (4.5 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (6.3 miles)
  • Zeus Cafe (6.5 miles)
  • The Charleston Bistro (6.7 miles)

Parks

  • Prien Lake Park (4.6 miles)
  • Prien Lake Mall Playground (6.4 miles)
  • Lake Charles Veteran's Memorial Park (6.5 miles)

Frequently Asked Questions

Where is Holly Hill Nursing & Rehabilitation Center?
Does Holly Hill Nursing & Rehabilitation Center provide care for residents with dementia or Alzheimer's disease?

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