15243 Highway 10 East, Saint Francisville, LA 70775
For more information about senior living options: (844) 490-3973
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St. Francisville Country Manor has attracted a mix of very strong complaints and a few brighter notes from those who have interacted with it, but the prevailing threads across multiple reviews focus on concerns about safety, dignity, and basic living conditions. Several visitors describe a facility that feels out of date and poorly maintained, with odors, cramped or ill-fitting equipment, and a sense that the environment itself could undermine recovery. In particular, one patient recovering from a stroke paints a picture of outdated beds that require manual cranking to adjust, along with sheets stained with a smell that colors the whole room. The same reviewer notes that getting help to operate the bed requires calling aides, which is especially burdensome for someone who cannot easily move or set up due to a recent stroke. The impression given is that the physical plant and equipment are not up to modern expectations, which compounds the stress of an already difficult medical situation.
The same remarking voice goes further to describe a lack of timely medication administration. The patient explains waking up with a need for morning medicines and being told that the nurse who would normally provide those meds "was not here." The expectation, in their view, is that a nurse should be available at all times to dispense medications, and the absence of that coverage on what should be a routine morning routine felt unacceptable. The patient also recounts a broader pattern of care that includes being changed without being cleaned, not being properly positioned after breakfast, and a general sense that basic dignity and routine care were not consistently met. The reviewer's conclusion is strongly negative: they would not recommend the facility to anyone and urge others not to bring family there, while also criticizing the owner for profiting from insurance money without updating the facility.
A separate visit reflects a harsh first impression on cleanliness and staff attentiveness. The visitor describes the building as having a horrible smell - suggested to be urine - and characterizes the atmosphere as more appropriate to an unloved home than a clinical setting. They observed staff who did not appear friendly, and they describe a hospital desk staffer who seemed to be asleep on the job as they were leaving. Taken together, this review reinforces the sense that basic cleanliness, staff engagement, and professional demeanor were not present in the moment of their visit.
Against these negative portrayals, there is at least one notably positive voice that centers on rehabilitation potential. This reviewer frames St. Francisville Country Manor as a good option specifically for physical rehab, noting that residents there can access television with cable and that they experienced a meaningful recovery, eventually regaining the ability to walk. This perspective presents a stark contrast to the other accounts, suggesting that the facility can provide high-quality, effective rehab under certain circumstances or with particular staff members.
Another narrative focuses on a family member's experience with a stroke recovery case, highlighting both compassionate administration and serious care gaps. The administrator is described as very sweet, with a staff member named Julie who was especially helpful and who answered questions promptly - though Julie worked remotely rather than being physically present in the facility. The patient's mother, upon arrival, was left in a wheelchair for several hours without the necessary pillow support, and was not assisted to move or access the bathroom despite being a high fall risk. This reviewer recalls pressing the call button for help with basic needs like bathroom access and not receiving timely assistance, with periods stretching to 30?45 minutes before aid arrived. The mother's repeated requests for showers were denied for almost a week, adding to the sense of neglect and frustration.
The most troubling portion of this account centers on medication administration and charting. The family reports that the staff attempted to give their mother an antipsychotic that allegedly did not belong to her, a claim disputed by the nurse who insisted it was in the chart. The administrator later confirmed that the medication was not in the chart, and promised to address the situation with the nurse. The tension escalates when a nurse reportedly yelled at the mother for using the call button to request medicine, an interaction that left the family distressed. Ultimately, the reviewer chose to remove their mother from the facility due to these concerns. Interestingly, this review ends on a personal note: the cousin of the reviewer resides at the facility, and the writer says they are impressed, which adds a nuanced, if conflicting, layer to the overall impression of the place.
Taken together, these reviews sketch a complex picture of St. Francisville Country Manor. On one hand, there are clear, documented concerns about outdated infrastructure, odor, cleanliness, and inconsistent medication management, all of which could seriously affect safety and wellbeing, particularly for stroke patients and other vulnerable residents. On the other hand, there are mentions of positive administrative support, a specific rehab success story, and experiences where individuals felt helped or impressed by certain staff or family connections within the facility. The recurring themes point to a facility that struggles with staffing consistency, effective communication, and timely, respectful patient care, while also containing pockets of effective rehabilitation and helpful administrative support.
St Francisville Country Manor is an exceptional assisted living community located in the charming town of Saint Francisville, LA. Our community offers a wide range of amenities and care services to ensure our residents lead a fulfilling and comfortable lifestyle.
Our amenities include a beauty salon, where residents can pamper themselves and get their hair cared for. We also provide cable or satellite TV in each resident's room to keep them entertained and connected to the outside world. Community-operated transportation is available to help our residents easily access nearby destinations. For those who enjoy technology, we have a computer center with high-speed internet access.
Dining at St Francisville Country Manor is a delightful experience, as we offer restaurant-style dining in our elegant dining room. Our kitchenette allows residents to prepare their own meals if they desire. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met.
We understand the importance of physical wellness, which is why we offer a fitness room equipped with exercise equipment for our residents to maintain an active lifestyle. Additionally, our outdoor space provides opportunities for gardening and enjoying nature. The gaming room offers entertainment options for those who enjoy playing games and socializing with fellow residents. Our small library is perfect for book lovers.
Housekeeping services are provided to keep each resident's living space clean and tidy. Move-in coordination assistance is available to make the transition into our community seamless. Private bathrooms provide convenience and privacy for our residents. Telephone service ensures that staying connected with loved ones is easy.
Our care services prioritize the well-being of every resident. Our 24-hour call system ensures that assistance is always just moments away whenever it may be needed. Our staff provides 24-hour supervision along with activities of daily living assistance such as bathing, dressing, and transfers.
For those with special dietary needs such as diabetes diet or other dietary restrictions, we offer customized meal preparation and service options. Medication management is also provided to ensure that medications are taken at the correct times. Our mental wellness program promotes emotional and psychological well-being.
Transportation arrangements for non-medical purposes and transportation to doctor's appointments are available. Our wellness center offers a range of resources to promote overall health and well-being. Wi-Fi and high-speed internet access is provided for residents to stay connected and engaged with their interests.
In addition to our exceptional amenities and care services, we offer a variety of activities designed to enhance the lives of our residents. Concierge services assist in organizing outings and daily activities for our residents. Fitness programs encourage physical activity. Planned day trips allow residents to explore nearby attractions. Resident-run activities foster a sense of community and engagement.
Located near public transportation options, St Francisville Country Manor provides convenient access to nearby destinations. There are also multiple places of worship located within close proximity for those seeking spiritual fulfillment.
At St Francisville Country Manor, we take pride in providing a vibrant and comfortable community where seniors can thrive. We invite you to join us and experience the exceptional care, amenities, and lifestyle we offer.
St Francisville Country Manor is located at 15243 Highway 10 East, Saint Francisville, LA 70775 in West Feliciana Parish, Louisiana
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