Pointe Coupee Healthcare in New Roads, LA
Save1820 False River Road, New Roads, LA 70760
For more information about senior living options: (844) 490-3973
The staff make visitors feel welcome and at ease. The facility is consistently clean and feels like home. The nurses and caregivers are compassionate, attentive, and go above and beyond to care for residents physically and emotionally. The staff keeps families informed and involved. The admissions staff, nurses, and aides are welcoming and kind, treating residents with respect, patience, and compassion. There are plenty of activities to keep seniors mentally and physically active. The meals meet residents' dietary needs and residents are happy with the meals. The facility is beautifully decorated and offers amenities like private rooms and a salon.
The staff behind the desk never speaks to anyone and seems to be talking to themselves instead of greeting visitors. The reviewer describes horrific, non-existent treatment of their mother and accuses elder abuse. There is not enough nursing assistance, and care goes unattended too often. The facility is run so poorly that it is described as a complete joke, with frequent turnover of head administrators. Do not place a loved one there; the neglect is unreal and complaints are ignored. CNAs are often in the breakroom, while the good nurses and CNAs are overworked. The administrator is useless.This community is best suited for families who want a warm, home-like setting where cleanliness, visible resident activity, and frequent family communication are valued. Pointe Coupee Healthcare can deliver a comforting atmosphere with compassionate caregivers, and when functioning well, residents appear well cared for physically and emotionally. It is particularly appealing for households that prize social programs, private rooms, and staff who reach out to keep loved ones engaged, even when family members are not present. For those who place a premium on constant staffing consistency and ironclad safety oversight, this community may not meet every expectation.
Those considering alternatives should be aware of persistent concerns about care reliability and administrative stability. A number of reviews warn that neglect can occur, with episodic reports of delayed care and insufficient nursing coverage. Several families question whether the facility maintains adequate staffing across shifts, and some describe periods when call buttons are not kept within reach or when breakroom presence detracts from resident attention. Administratively, turnover appears high, with multiple past head administrators and shifting policies that leave families uncertain about who is in charge. In short, there is enough evidence of inconsistent operations to merit serious comparison with other local options.
On the positive side, the strongest arguments in favor are concrete and meaningful. The environment is consistently described as clean and homey, and staff members - when engaged - provide attentive, compassionate care that respects residents' emotional needs as well as their physical ones. Families note robust communication from the facility, with regular updates about a loved one's condition and needs, which helps reduce worry for distant relatives. Residents benefit from a steady schedule of activities - exercise programs, crafts, bingo, and social gatherings - plus occasional religious services and outings, which can preserve a sense of community and purpose. Private rooms are a practical perk, offering a sense of dignity and personal space that many families value highly, along with conveniences such as in-house salon services and accessible dining.
The main drawbacks, however, temper or even negate these positives. When problems surface, they tend to be stark and multifaceted: concerns about neglect or under-assessed medical needs, questions about timely medication management, and complaints that essential duties are not performed with consistent attention. Several reviews point to direct experiences of neglect, with call buttons left out of reach or not promptly answered, and some accounts describe medical issues left insufficiently monitored. The backdrop of frequent administrative churn raises additional red flags about accountability and steady leadership, making it hard to know who will handle a crisis or implement a long-term care plan reliably. Taken together, these factors create a serious risk calculus for families with higher safety or oversight expectations.
In weighing pros against cons, Pointe Coupee Healthcare offers meaningful, real benefits that can uplift a resident's daily life: a clean, comfortable setting; engaged staff during good stretches; strong family-communication practices; and a vibrant activity calendar that supports mobility, cognition, and social connection. Yet the persistence and variety of negative reports cannot be dismissed. For families where stability, consistent staffing, and assertive oversight are non-negotiables, these drawbacks are decisive. The compelling positives may offset some concerns for some residents, but the potential for lapses in care - especially during off-peak hours or periods of administrative transition - limits the degree to which the advantages can be trusted across all situations.
The practical recommendation is clear. If Pointe Coupee Healthcare is being seriously considered, plan a thorough, multi-visit evaluation that simulates real-life needs: observe a shift change, verify call-button accessibility, request a tour of the nursing station to assess responsiveness, and talk frankly with current residents' families about their day-to-day experience. Compare staffing ratios and interview the administration about how turnover is addressed, what protocols exist for escalating concerns, and how audits or state oversight are acted upon. For families prioritizing unwavering safety and steady, proactive care, it is prudent to explore alternatives with stronger, more consistent records. Pointe Coupee Healthcare can work for some, but the decision should hinge on whether the exhibited strengths align with the specific safety, reliability, and oversight demands of the loved one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baton Rouge Metropolitan (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pointe Coupee Healthcare in New Roads, LA is a premier assisted living community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Our beautifully furnished and fully equipped apartments provide a comfortable and welcoming environment for seniors. Each apartment comes with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access, ensuring that our residents can stay connected and entertained at all times.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents are taking their medications properly. Our mental wellness program focuses on supporting the emotional well-being of our residents.
At Pointe Coupee Healthcare, we understand the importance of delicious and nutritious meals. Our dining room serves restaurant-style meals with special dietary restrictions in mind, ensuring that each resident's nutritional needs are met.
We believe in promoting an active lifestyle for our residents, which is why we offer a variety of activities and programs designed to engage and entertain them. From fitness programs to planned day trips and resident-run activities, there is always something fun happening at our community.
Residents can enjoy the convenience of having essential amenities right on-site. We have a beauty salon where residents can treat themselves to haircuts or other salon services. Our computer center allows residents to stay connected online or complete any personal tasks they may need assistance with. Additionally, our gaming room provides opportunities for socialization and friendly competition.
Transportation is readily available for both non-medical purposes as well as transportation arrangements to doctors' appointments. Residents can rest assured knowing they have easy access to nearby pharmacies, physicians' offices, restaurants, places of worship, and other essential services.
Pointe Coupee Healthcare strives to create an inclusive and supportive community where seniors can thrive both physically and mentally. With a range of amenities and care services tailored to meet individual needs, we are committed to providing the highest quality of care and enhancing the overall well-being of our residents.
Pointe Coupee Healthcare is located at 1820 False River Road, New Roads, LA 70760 in Pointe Coupee Parish, Louisiana
Pointe Coupee Healthcare on seniors.fyi includes 5 photos including images showing interior, library, bookshelves, fireplace, bedroom, building, entrance, architecture, and more.
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