Pointe Coupee Healthcare

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Pointe Coupee Healthcare

1820 False River Road, New Roads, LA 70760

For more information about senior living options: (844) 490-3973

4 from 4 reviews
5 stars
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3 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Pointe Coupee Healthcare provides attentive care and ensures that patients receive proper nutrition and support during meals.
  • pro Residents enjoy a variety of activities, including arts and crafts, exercise, Bingo, and religious services, contributing to their overall happiness.
  • pro The facility is clean, well-decorated, and offers a comfortable living environment for residents.
  • pro Pointe Coupee Healthcare has friendly staff who are accommodating and responsive to the needs of residents and their families.
  • pro Regular communication from staff keeps families informed about their loved ones' well-being and any necessary provisions.
  • pro Residents are content with their meals, dietary needs are met, and the overall care provided gives families peace of mind.

Cons

  • pro The neglect at the facility is unreal and complaints seem to be ignored, leading to a deterioration in the loved one's condition.
  • pro The reviewer emphasizes that their mother is experiencing significant regression since admission, feeling ten times worse than before.
  • pro There was an issue with a staff member that required administrative intervention, indicating possible concerns about staff behavior.
  • pro The overall experience of neglect in one review starkly contrasts with the positive experiences reported by others, highlighting inconsistencies in care quality.

Review

When it comes to the care of our loved ones, particularly those in nursing homes or long-term care facilities, the choice is incredibly important and often daunting. One facility that has garnered a mix of reviews is Pointe Coupee Healthcare, which has become a focal point for families seeking both comfort and quality care for their elderly members. In stark contrast to other unnamed institutions that have been criticized for neglect, Pointe Coupee seems to offer a more attentive environment that prioritizes patient well-being.

A particularly concerning review outlined the experience of an individual whose mother was admitted to a different facility where neglect was described as "unreal." This review pointed out that rather than improving the mother's condition, her state deteriorated significantly since admission. Despite complaints made by family members, it seemed there were no tangible changes or improvements to the level of care provided. Such accounts highlight how critical it is to choose a facility that genuinely values its residents’ health and happiness.

In contrast, positive testimonials from families with loved ones at Pointe Coupee Healthcare emphasize the dedicated attention given to patients. One reviewer mentioned their sister's significant improvement after being placed there: once unable to eat properly due to pureed meals, she now enjoys small bites of chopped food while being closely monitored during mealtimes. The staff’s proactive involvement has reportedly resulted in greater food intake and nutritional health for residents. Furthermore, the cleanliness of the facility received high praise; family members noted how spotless everything appeared, enhancing their overall sense of security regarding their loved ones' living conditions.

Activities also play a crucial role in fulfilling the social and emotional needs of residents at Pointe Coupee Healthcare. Many reviewers highlighted various programs available on-site—such as arts and crafts sessions—as well as opportunities for spiritual engagement through rosary prayers conducted by visiting clergy members. These activities not only keep residents physically active but also foster community and companionship among them—all critical factors in maintaining mental health and joy during one's later years.

The personal connections cultivated within Punta Coupee Healthcare seem significant as well, especially for some residents who had previously lived in New Roads their entire lives. Families remarked on how friendly staff were and mentioned that some residents already knew staff or fellow residents before admission; this familiarity tends to ease transitions into assisted living environments. Activities such as Bingo and card games are organized regularly to engage seniors socially while addressing physical wellbeing through structured exercise programs.

Lastly, one feature consistently appreciated by families is communication from staff regarding their loved ones' needs—be it dietary requirements or requests for additional clothing. A particular review noted how efficient administration was when addressing concerns about one staff member’s conduct; this willingness to listen creates an atmosphere of trust between families and caregivers alike. Ultimately, while recognizing that selecting a nursing home can be financially burdensome, many families feel reassured knowing their relatives are receiving quality care at Pointe Coupee Healthcare—a sentiment echoed throughout several heartfelt testimonies from satisfied family members who have entrusted their loved ones’ welfare there.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Pointe Coupee Healthcare in New Roads, LA is a premier assisted living community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents.

Our beautifully furnished and fully equipped apartments provide a comfortable and welcoming environment for seniors. Each apartment comes with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access, ensuring that our residents can stay connected and entertained at all times.

Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents are taking their medications properly. Our mental wellness program focuses on supporting the emotional well-being of our residents.

At Pointe Coupee Healthcare, we understand the importance of delicious and nutritious meals. Our dining room serves restaurant-style meals with special dietary restrictions in mind, ensuring that each resident's nutritional needs are met.

We believe in promoting an active lifestyle for our residents, which is why we offer a variety of activities and programs designed to engage and entertain them. From fitness programs to planned day trips and resident-run activities, there is always something fun happening at our community.

Residents can enjoy the convenience of having essential amenities right on-site. We have a beauty salon where residents can treat themselves to haircuts or other salon services. Our computer center allows residents to stay connected online or complete any personal tasks they may need assistance with. Additionally, our gaming room provides opportunities for socialization and friendly competition.

Transportation is readily available for both non-medical purposes as well as transportation arrangements to doctors' appointments. Residents can rest assured knowing they have easy access to nearby pharmacies, physicians' offices, restaurants, places of worship, and other essential services.

Pointe Coupee Healthcare strives to create an inclusive and supportive community where seniors can thrive both physically and mentally. With a range of amenities and care services tailored to meet individual needs, we are committed to providing the highest quality of care and enhancing the overall well-being of our residents.

Nearby Places of Interest

Physicians

  • Gannon Eye Center (0.5 miles)
  • Lawrence Basilide Schneider (8.5 miles)
  • Patricia M Schneider (8.5 miles)
  • Daniel Clinic (8.7 miles)
  • Southeastern Cardiovascular (15.7 miles)
  • Baron James Williamson (16.6 miles)
  • Williamson Allemond Regional Eye Center (16.6 miles)

Restaurants

  • Burger King (0.5 miles)
  • Big Boy's Drive-In (0.6 miles)
  • False River Seafood (0.6 miles)
  • McDonald's (0.7 miles)
  • Tiger Drive Inn (1.1 miles)
  • Satterfield's Restaurant (1.3 miles)
  • Mi Ranchito & Taqueria (1.7 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • Blanchard s Pharmacy (1.4 miles)
  • Raymond's Family Pharm (1.6 miles)
  • Fred's Pharmacy (8.4 miles)
  • Elliott Pharmacy (8.4 miles)
  • Elliott Pharmacy (8.4 miles)
  • Melville Pharmacy & Gift Shoppe (17.1 miles)

Places of Worship

  • Saint Luke Church (0.7 miles)
  • The Holy Church of God In Christ (1.7 miles)
  • Southern Baptist Convention (3 miles)
  • Zion Traveler Baptist Church (3.3 miles)
  • St Francis Chapel (3.5 miles)
  • Immaculate Conception Church (6.8 miles)
  • Our Lady Of Mt Carmel Church (7.2 miles)

Cafes

  • Audubon's Cafe (8.4 miles)
  • Cotton Fields Coffee Shop (17.8 miles)

Hospitals

  • West Feliciana Parish Hospital (8.5 miles)
  • Feliciana Forensic Facility (17.6 miles)
  • Zachary Surgical Center (18.1 miles)
  • Innis Community Health Center (18.7 miles)
  • Hospital Services of Louisiana (18.9 miles)
  • East Louisiana State Hospital-Greenwell Springs (19.3 miles)
  • Villa Feliciana Medical Complex (20.4 miles)

Transportation

  • Montelaros Custom Taxidermy (11 miles)
  • U-Haul (11.9 miles)
  • Melville Bridge (16.9 miles)

Parks

  • SUBR Pavillion (19.2 miles)

Frequently Asked Questions

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