St Anne General Hospital/Snf in Raceland, LA

Pros

• The labor and delivery team at Ochsner St Anne provided the best care ever and listened to patients.
• The staff are absolutely the best, always checking on patients and making them comfortable with gentle, kind communication.
• The ER staff were amazing, compassionate, and thorough in their care.
• Jill was warm, empathetic, knowledgeable, and thorough in her care.
• The lab and radiology teams were confident, caring, and efficient.
• The hospital is clean, with friendly staff and short wait times.
• The nurses and doctors are patient, respectful, and professional, making patients feel safe.
• Many patients would highly recommend this hospital and choose it again for care.

Cons

• Celeste is described as a horrible nurse with zero bedside manner and no patience.
• She allegedly hung up on the caller after their daughter passed out, refused breakfast, splashed water on the patient, and claimed she was awake.
• The reviewer says Celeste shouldn't be in the medical field.
• The ER staff are said to have nasty attitudes, including assuming the patient was homeless.
• Bedside manner is described as terrible, with long waits and unsanitary conditions like an unflushed toilet.
• The billing department is unresponsive, failing to return calls despite leaving messages.
• A security guard is described as extremely rude, ignoring a patient in pain.
• The hospital is criticized for horrible service, long waits, and poor communication.
• A reviewer warns not to have a baby there, calling the staff "quacks" and complaining about birth certificate paperwork delays.
• A caller is described as rude by a staff member who answered the phone.
• One patient says a provider avoided them after a procedure, leaving questions unanswered.

Review

St Anne General Hospital/Snf in Raceland, LA is best suited for families that place a premium on solid acute-care capabilities, reliable obstetric and emergency services, and a patient-facing team that often delivers compassionate, attentive care. The facility earns praise for cleanliness, efficiency, and staff who in many shifts communicate clearly and strive to put patients at ease. For those facing urgent needs, a delivery, or routine testing, this hospital can be a practical, capable option. However, the wide range of firsthand experiences means it is not universally the right fit, particularly where consistency and sensitivity across all encounters are non-negotiable.

Alternatives should be considered by families prioritizing uniform bedside manners, privacy, and predictable service in every interaction. Several reviews flag inconsistent staff behavior and occasional rudeness, especially in moments of high stress or triage. If psychiatric or behavioral-health interactions are a concern, or if a wholly smooth administrative process is essential, other facilities in the region may offer more consistently positive encounters. Additionally, billing and paperwork responsiveness appears uneven, which can become a barrier when time and clarity matter most.

On the upside, the strongest advantages center on frontline clinical competence and genuine patient support. Across many visits, nurses and doctors are described as knowledgeable, patient, and communicative - often taking time to explain procedures and to ensure comfort. The obstetric and labor-and-delivery experiences feature frequent, heartfelt praise for the care team, with new mothers highlighting supportive staff who treat both patient and family with consideration. In the ER, many patients report efficient triage, prompt imaging, and timely lab results, supported by a team that can combine technical skill with a reassuring bedside presence.

Yet the downside cannot be ignored, and the notable contradictions in the reviews matter. Instances of miscommunication, feeling dismissed, or receiving incomplete explanations can erode trust just when clarity is most needed. Several reports describe long waits, environmental or procedural lapses, and privacy concerns during check-in or in shared spaces. The presence of a few decidedly negative interactions - whether with specific individuals or in particular departments - highlights a real unevenness in service quality that families must plan for. Billing delays and inconsistent callback responsiveness further compound frustrations for those navigating treatment and follow-up care.

Despite these tensions, the core strengths offset many of the drawbacks when the situation aligns with the hospital's proven capabilities. For families seeking swift, competent emergency care, strong maternity services, and a generally clean, well-run environment, St Anne delivers where it matters most. The institution's ability to move patients through testing and care with clear communication from many staff members provides tangible value, especially in time-crisis scenarios. For those who can tolerate the ebbs and flows of service quality, this remains a practical, even dependable, option.

In the end, this community serves best those who want reliable, skilled acute care and a maternity experience that tends toward the exemplary in many shifts, balanced against the reality of inconsistent interactions in others. Families should enter with a plan to advocate for themselves: ask questions, seek explicit explanations, and be prepared to escalate concerns if communication drifts. If a uniformly high-touch, consistently positive experience across all departments is essential, exploring other hospitals may be prudent. Otherwise, St Anne stands as a capable, practical choice for timely, competent medical care, with a staff that frequently rises to the occasion - even as it occasionally misses the mark.

This area of Raceland, Louisiana offers a mix of amenities within a reasonable distance. There are a variety of restaurants nearby, including No Style Po Boy, Goal Post Drive Inn, and La Casa Del Sol for dining options. For medical needs, there are several physicians and pharmacies within a few miles, such as Ochsner St Anne Clinic Billing and Walmart Pharmacy. Places of worship like the Southern Baptist Convention and St Francis De Sales Church provide spiritual support for residents. Transportation options include the Houma-Terrebonne Airport and rental services like Enterprise Rent-A-Car for convenience. Overall, this area offers a good selection of services that may be beneficial for seniors looking to settle in the Raceland area.

Restaurants

• No Style Po Boy (0.3 miles)
• Goal Post Drive Inn (1.2 miles)
• cash magic Truck stop (2.4 miles)
• La Casa Del Sol (2.8 miles)
• Pizza Hut (3.8 miles)
• Quiznos (4.9 miles)
• High Rollers Casino (10.6 miles)

Physicians

• Ochsner St Anne Clinic Billing (2.7 miles)
• Gregory Morris, MD (2.7 miles)
• Michael Marcello, MD (2.7 miles)
• Fadi F Abou-Issa (11.3 miles)
• Erin Haley Pennison (11.3 miles)
• Premier OB-GYN Specialists (11.3 miles)
• Christine Albrecht MD (11.6 miles)

Pharmacies

• Walmart Pharmacy (3.7 miles)
• Savoie's Pharmacy (3.9 miles)
• Ronald J Robichaux (6.9 miles)
• Rouses Discount Pharmacy (7.3 miles)
• CVS Pharmacy (10.4 miles)
• Cardinal Health (11.4 miles)
• Houma Central Pharmacy (11.4 miles)

Places of Worship

• Southern Baptist Convention (10.9 miles)
• Life Fellowship Community Church (11.7 miles)
• St Francis De Sales Church (11.7 miles)
• Old Fountain Missionary Baptist Church (11.8 miles)
• Mount Horeb Baptist Church (12 miles)
• Southern Baptist Convention (12.2 miles)
• Roman Catholic Church of the Diocese (12.4 miles)

Transportation

• Houma-Terrebonne Airport (HUM) (11.2 miles)
• Butler Aviation (11.2 miles)
• U-Haul Neighborhood Dealer (11.8 miles)
• Enterprise Rent-A-Car (12.1 miles)

Cafes

• Coley's Cafe (11.6 miles)

Hospitals

• Bayou Region Surgical Center (12.9 miles)