Chateau Terrebonne Health Care

Pros

• The staff during the day are friendly and approachable.
• Most of the staff are kind and show a caring attitude towards residents.
• The facility itself is beautiful, offering a pleasant environment for residents.
• There are good intentions from some staff members to provide care despite challenges.
• The presence of some dedicated staff who strive to help when necessary is noted.

Cons

• The facility has poor nighttime assistance, with nursing assistants reportedly sleeping in patient rooms.
• There are issues with cleanliness, including the presence of roaches throughout the rooms.
• Meal trays are not removed promptly, causing unsanitary conditions.
• Despite some friendly staff, many appear unprofessional and lack structure in their work.
• The facility failed to properly care for patients, as evidenced by providing ill-fitting shoes that caused infections.
• Communication is lacking, as the facility did not inform families about significant health issues affecting residents.
• There is a strange odor within the facility, suggesting inadequate hygiene or maintenance.
• Overall, multiple reviewers express disappointment and a lack of trust in the quality of care provided at Chateau Terrebonne.

Review

In recent evaluations of Chateau Terrebonne, a nursing facility, residents and their families have expressed profound dissatisfaction with various aspects of care and services provided. The facility's appearance has been noted as beautiful; however, this exterior fails to reflect the troubling conditions reported by those who have experienced life within its walls. Many reviewers emphasize that while daytime staff exhibit friendliness and professionalism, these positive attributes are starkly contrasted by the lack of assistance available during nighttime hours. This inconsistency in service raises concerns about the overall commitment to resident welfare and safety around the clock.

A particularly alarming issue highlighted is the behavior of certain staff members during night shifts. Reviewers report instances where nursing assistants were allegedly found sleeping in patients’ rooms while others cited an eerie quietness that blanketed the halls after dark. This situation raises serious questions about supervision and responsiveness at times when residents may need immediate assistance. Such lapses in care not only compromise patient safety but also contribute to a disconcerting atmosphere that can leave residents feeling vulnerable and isolated.

The cleanliness and upkeep of living spaces have also come under scrutiny. One review specifically mentions a persistent problem with roaches throughout the rooms, indicating a significant lapse in sanitation practices that should be fundamental in any healthcare environment. Additionally, meal management appears to be lacking; empty meal trays are reportedly left uncollected until the next serving time, which not only contributes to unsanitary conditions but can also be demoralizing for residents who rely on timely meals for their nutrition and well-being.

In terms of personal care, there are serious allegations regarding inadequate attention given to specific health needs of residents. A family member recounted their grandfather's experience, where he was provided ill-fitting shoes that led to painful blisters—these then became infected without proper notification or care from staff at Chateau Terrebonne. This neglect points toward a broader issue regarding communication between caregiving staff and families concerning health updates vital for making informed decisions about loved ones’ care.

Another major concern is related to the overall professionalism displayed by the staff. While many employees were described as kind-hearted individuals who do their best within a challenging environment, systemic issues lead to feelings of frustration among both residents and their families regarding structured supervision and accountability within the facility’s hierarchy. The management practices appear disorganized and ineffective, leaving staff overwhelmed or disengaged during critical periods of patient care.

Although one resident spoke positively about some aspects of life at Chateau Terrebonne—specifically mentioning good staff interactions—the general consensus leans heavily towards disappointment with both quality of care and food services provided at this facility. Many reviews echo a sentiment urging potential residents and families to reconsider their choices before placing loved ones into such an environment that has resulted in unhappy experiences rather than comfort in what should be their golden years or final days.

In conclusion, it is clear that Chateau Terrebonne falls short on multiple fronts including night-time staffing reliability, cleanliness standards, provision of adequate medical attention, effective communication with families, professional management oversight, and overall resident satisfaction with services offered. Until significant improvements are made across these critical areas, recommending this facility would be highly inadvisable for anyone wishing for adequate care for their loved ones during sensitive stages of life.

Places of Worship

• Roman Catholic Church of the Diocese (0.2 miles)
• Mount Horeb Baptist Church (1.7 miles)
• St Francis De Sales Church (1.9 miles)
• Southern Baptist Convention (3.3 miles)
• Revival Life Church (5.1 miles)
• Southern Baptist Convention (7.2 miles)
• Old Fountain Missionary Baptist Church (12.9 miles)

Pharmacies

• Houma Urgent Care Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• Grifols (1 miles)
• Walgreens (1.3 miles)
• Total Pharmacy Services (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Lafayette Drug Store (1.5 miles)

Physicians

• Specialty Eye Care (0.4 miles)
• Falgoust Quentin MD (0.4 miles)
• Advanced Eye Institute (0.4 miles)
• Allergy & Asthma Clinic (0.4 miles)
• Dr Gandhi (0.4 miles)
• Southern Eye Institute (0.5 miles)
• Kellum Eye Center (0.5 miles)

Restaurants

• It's Just Wings (0.4 miles)
• Copeland's Of New Orleans (0.4 miles)
• Pokeatery (0.5 miles)
• Daiquiris & Company (0.5 miles)
• Ray's Seafood (0.5 miles)
• La Casa Del Sol (0.6 miles)
• Hooters (0.6 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)
• U-Haul Neighborhood Dealer (0.9 miles)
• Mc Forklift (1.3 miles)
• Butler Aviation (5.3 miles)
• Houma-Terrebonne Airport (HUM) (5.3 miles)

Cafes

• Coley's Cafe (1.8 miles)

Hospitals

• Bayou Region Surgical Center (12.8 miles)