Our Lady Of Prompt Succor Nursing Facility

954 East Prudhomme Lane, Opelousas, LA 70570

For more information about senior living options: (844) 490-3973

3.5 from 15 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 stars
4

Skilled Nursing Facility

Overall Review of Our Lady Of Prompt Succor Nursing Facility

Pros

  • pro The staff provide care and attention to residents.
  • pro The facility is very clean and well kept.
  • pro The staff and sisters are pleasant to work with and grateful for donations.
  • pro Residents are cared for with compassionate and loving hearts.
  • pro The staff address residents' needs promptly and thoughtfully, such as upgrading a bed when needed.
  • pro Mike Purser and the staff truly care about the quality of the facility and its residents.

Cons

  • pro Customers never tip the delivery drivers, even for large orders and despite paying extra for sauce cups.
  • pro The staff reportedly stood around talking and showed no urgency or care for patients.
  • pro The facility is described as horrible, with elderly residents not being adequately cared for.
  • pro There are reports of spoiled milk in cups, rude, vulgar-mouthed aides who tease and laugh at the elderly, frequent item disappearances, and a general lack of care and laziness among staff.

Review

A broad cross-section of voices paints a picture of a care facility that can feel like two very different places depending on who is there and when you visit. Several comments come from people who interact with the operation in ordinary ways - delivering meals, dropping off donations, or simply visiting a loved one - and they reflect a mix of appreciation, concern, and surprise about what they encountered. One practical thread that runs through the feedback is the sense that priorities and everyday realities can feel out of step with what residents and their families expect, from tipping norms for drivers to the immediacy of care in moments of distress. The opening remarks even point to a curiosity about how the facility values people who support it in less visible roles, such as delivery personnel, and whether those priorities have any bearing on how residents are treated when concerns arise.

On the positive side, several reviews speak with clear warmth about the day-to-day care and the personalities of the people who work there. A resident or visitor describes being "thoroughly impressed by the care and attention the staff here provide their residents," noting the overall sense of dedication and the facility's cleanliness. The sentiment isn't just about moments of kindness but about a sustained impression of a well-maintained environment where staff and sisters are described as pleasant to work with and genuinely engaged with the residents. Another donor visit echoes this appreciation, highlighting a very clean location, friendliness from staff and residents alike, and gratitude for the opportunity to contribute donations. That encounter also conveys a forward-looking mindset - plans to return for future donations, underscoring a sense of ongoing community and cooperation.

Family praise is a prominent thread as well. A testimonial from a daughter or relative speaks of a mother who "loves it here," with consistent praise for staff who serve with "compassionate & loving hearts." The comment emphasizes health, well-being, and everyday comforts, and it closes with a strong recommendation, underscoring the emotional relief that comes from seeing a loved one valued and cared for in a supportive environment. In a similar vein, another review captures a sense of transformation and happiness: "If I had known how well I'd be treated and how happy I'd be here, I would have moved a lot sooner." The writer goes on to describe daily surprises that feel like upgrades - when a bed is mentioned as being lumpier, a new mattress appears the next day - and the overall feeling of being treated "like a queen." These experiences frame the facility as a place where responsiveness and personal attention can translate into real, tangible improvements in daily life.

There is also recognition of positive engagement from people connected to the facility who are not residents or family members. A contractor who worked on window treatments for the building notes the cleanliness and upkeep of rooms, the friendliness of staff, and the residents' excitement about the project. The review singles out a person named Mike Purser as someone who genuinely cares about the quality of the facility and its residents, describing the experience as very pleasant for both the staff and the residents involved. The tone here is collaborative and affirming - an appreciation for a respectful, professional relationship that centers the residents' comfort and the facility's standards.

Yet the picture is not uniformly glowing. Several accounts convey serious concerns about care and responsiveness. One visit to the grandma of a family member left them with a distressing impression: the resident was found "soiled and bleeding," and when the family sought help, the nurses responded with an apparent lack of urgency or visible concern. The reviewer recalls staff who stood around and appeared unconcerned, which starkly contrasts with the hopeful, caring tone of the more positive reviews. This experience conveys a fear that what is observed in moments of crisis can diverge sharply from the more routine, pleasant interactions others describe.

The negative notes don't stop there. Another reviewer emphatically states, "Horrible place! The poor elderly people are not being taken care of at all," and goes on to describe spoiled milk in cups, rude aides, and a culture described as teasing and laughing at residents. Items he attributes to a lack of accountability - things disappearing and a broader sense that staff "don't care and lazy" - contribute to a deeply troubling view of the facility's operations. There are also briefer, less detailed remarks that still hint at a similar dissatisfaction, including characterizations of the place as "a good place to work" for some, yet not providing a consistent picture of what residents experience.

Taken together, the reviews sketch a facility that hosts a spectrum of experiences: moments of genuine warmth, effective responsiveness, and visible care that many families and vendors alike find reassuring and uplifting; and, on the other hand, episodes that raise serious questions about hygiene, urgency in care, staff attitudes, and overall attentiveness to residents' needs. The juxtaposition of these perspectives suggests that for some people, the environment feels nurturing and well-run, with staff who go out of their way to improve daily life and honor residents' dignity. For others, the same place can feel neglectful or poorly managed, especially in critical moments, or when basic comfort and safety appear compromised.

If you're assessing this facility, the compiled voices imply that firsthand observation will be essential. The positive experiences point to a culture of care, cleanliness, and personal attention that can make a meaningful difference in a resident's daily life. The negative experiences, meanwhile, serve as a cautionary note about the variability of care and the importance of timely, compassionate responses in emergencies, as well as the need for consistent hygiene and respectful treatment. Ultimately, these reviews present a nuanced portrait: a setting capable of exceptional kindness and practical improvements, but one that also requires ongoing vigilance and accountability to ensure that all residents consistently receive the standard of care they deserve.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lafayette Regional (24 miles away) Lafayette Regional (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Our Lady Of Prompt Succor Nursing Facility in Opelousas, LA is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to meet the individual needs of our residents. Our facility is fully furnished and features private bathrooms, allowing for a comfortable and personalized living experience.

Residents can enjoy numerous amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces like gardens. We also offer various entertainment options including cable or satellite TV.

Transportation is made easy with our community-operated transportation service and assistance in arranging non-medical transportation to doctors' appointments. Move-in coordination ensures a smooth transition into our community.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and meal preparation services are available to ensure proper care and nutrition. We cater to special dietary restrictions, including diabetes diets.

Keeping our residents mentally stimulated and engaged is important to us. We offer a mental wellness program along with scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services.

The surrounding neighborhood provides convenience with two cafes, ten pharmacies, nine restaurants, one theater nearby. There are also several parks for outdoor enjoyment. For spiritual support, there are nine places of worship nearby.

At Our Lady Of Prompt Succor Nursing Facility in Opelousas, LA we strive to create an enriching environment where residents can live comfortably while receiving the care they need.

Nearby Places of Interest

Physicians

  • Kidney Consultants of Louisiana (0.1 miles)
  • Surgical Associates of Opelousas (0.2 miles)
  • Louisiana Oncology Associates (0.3 miles)
  • Doucet Michael F (0.3 miles)
  • St Landry Evangeline Sexual (0.3 miles)
  • Children's Clinic of Opelousas (0.3 miles)
  • Id Medical Associates (0.3 miles)

Hospitals

  • Opelousas Community Cancer Center (0.3 miles)
  • Opelousas General Hosp Auth (0.3 miles)
  • Ambulatory Surgery Center of Opelousas (4.9 miles)
  • Ships Medical (4.9 miles)
  • Doctors' Hospital (4.9 miles)
  • St Landry Extended Care Hospital (4.9 miles)
  • Health & Fitness Center (13.2 miles)

Pharmacies

  • Plaza Pharmacy (0.3 miles)
  • Shute's Good Neighbor Pharmacy (0.9 miles)
  • Acadiana Pharmacy (0.9 miles)
  • Miller Drugs (1 miles)
  • Walgreens (1.7 miles)
  • Al's Thrifty Way Pharmacy (1.8 miles)
  • Andrepont Dirk Drugst (2 miles)

Places of Worship

  • Holy Ghost Church (0.6 miles)
  • Little Zion Baptist Church (0.6 miles)
  • Prayer Warrior Ministries (0.7 miles)
  • Fresh Anointing Ministries (1.2 miles)
  • Academy Of The Sacred Heart (1.2 miles)
  • Living Water Christian Center (1.6 miles)
  • Greater New Hope Baptist Church (1.6 miles)

Restaurants

  • Church's Chicken (0.6 miles)
  • Briskett Baskett (0.8 miles)
  • Mama's Fried Chicken (0.9 miles)
  • China Wok (1.6 miles)
  • McDonald's (1.7 miles)
  • Yamato Steakhouse of Japan (2.4 miles)
  • Duos Cajun Corner (3.1 miles)

Parks

  • North City Park (0.7 miles)
  • Washington Historic District (5.1 miles)
  • Thistlethwaite State Wildlife Management Area (9.1 miles)

Theaters

  • Delta Grand (1.1 miles)

Cafes

  • Cafe 24/7 (1.3 miles)
  • Brew & Scoop (1.7 miles)
  • The Little Big Cup (13 miles)

Transportation

  • Red Oak Landing Airport (51LS) (8.2 miles)
  • U-Haul Neighborhood Dealer (10.4 miles)
  • U-Haul Moving & Storage (14.7 miles)

Frequently Asked Questions

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