954 East Prudhomme Lane, Opelousas, LA 70570
For more information about senior living options: (844) 490-3973
A broad cross-section of voices paints a picture of a care facility that can feel like two very different places depending on who is there and when you visit. Several comments come from people who interact with the operation in ordinary ways - delivering meals, dropping off donations, or simply visiting a loved one - and they reflect a mix of appreciation, concern, and surprise about what they encountered. One practical thread that runs through the feedback is the sense that priorities and everyday realities can feel out of step with what residents and their families expect, from tipping norms for drivers to the immediacy of care in moments of distress. The opening remarks even point to a curiosity about how the facility values people who support it in less visible roles, such as delivery personnel, and whether those priorities have any bearing on how residents are treated when concerns arise.
On the positive side, several reviews speak with clear warmth about the day-to-day care and the personalities of the people who work there. A resident or visitor describes being "thoroughly impressed by the care and attention the staff here provide their residents," noting the overall sense of dedication and the facility's cleanliness. The sentiment isn't just about moments of kindness but about a sustained impression of a well-maintained environment where staff and sisters are described as pleasant to work with and genuinely engaged with the residents. Another donor visit echoes this appreciation, highlighting a very clean location, friendliness from staff and residents alike, and gratitude for the opportunity to contribute donations. That encounter also conveys a forward-looking mindset - plans to return for future donations, underscoring a sense of ongoing community and cooperation.
Family praise is a prominent thread as well. A testimonial from a daughter or relative speaks of a mother who "loves it here," with consistent praise for staff who serve with "compassionate & loving hearts." The comment emphasizes health, well-being, and everyday comforts, and it closes with a strong recommendation, underscoring the emotional relief that comes from seeing a loved one valued and cared for in a supportive environment. In a similar vein, another review captures a sense of transformation and happiness: "If I had known how well I'd be treated and how happy I'd be here, I would have moved a lot sooner." The writer goes on to describe daily surprises that feel like upgrades - when a bed is mentioned as being lumpier, a new mattress appears the next day - and the overall feeling of being treated "like a queen." These experiences frame the facility as a place where responsiveness and personal attention can translate into real, tangible improvements in daily life.
There is also recognition of positive engagement from people connected to the facility who are not residents or family members. A contractor who worked on window treatments for the building notes the cleanliness and upkeep of rooms, the friendliness of staff, and the residents' excitement about the project. The review singles out a person named Mike Purser as someone who genuinely cares about the quality of the facility and its residents, describing the experience as very pleasant for both the staff and the residents involved. The tone here is collaborative and affirming - an appreciation for a respectful, professional relationship that centers the residents' comfort and the facility's standards.
Yet the picture is not uniformly glowing. Several accounts convey serious concerns about care and responsiveness. One visit to the grandma of a family member left them with a distressing impression: the resident was found "soiled and bleeding," and when the family sought help, the nurses responded with an apparent lack of urgency or visible concern. The reviewer recalls staff who stood around and appeared unconcerned, which starkly contrasts with the hopeful, caring tone of the more positive reviews. This experience conveys a fear that what is observed in moments of crisis can diverge sharply from the more routine, pleasant interactions others describe.
The negative notes don't stop there. Another reviewer emphatically states, "Horrible place! The poor elderly people are not being taken care of at all," and goes on to describe spoiled milk in cups, rude aides, and a culture described as teasing and laughing at residents. Items he attributes to a lack of accountability - things disappearing and a broader sense that staff "don't care and lazy" - contribute to a deeply troubling view of the facility's operations. There are also briefer, less detailed remarks that still hint at a similar dissatisfaction, including characterizations of the place as "a good place to work" for some, yet not providing a consistent picture of what residents experience.
Taken together, the reviews sketch a facility that hosts a spectrum of experiences: moments of genuine warmth, effective responsiveness, and visible care that many families and vendors alike find reassuring and uplifting; and, on the other hand, episodes that raise serious questions about hygiene, urgency in care, staff attitudes, and overall attentiveness to residents' needs. The juxtaposition of these perspectives suggests that for some people, the environment feels nurturing and well-run, with staff who go out of their way to improve daily life and honor residents' dignity. For others, the same place can feel neglectful or poorly managed, especially in critical moments, or when basic comfort and safety appear compromised.
If you're assessing this facility, the compiled voices imply that firsthand observation will be essential. The positive experiences point to a culture of care, cleanliness, and personal attention that can make a meaningful difference in a resident's daily life. The negative experiences, meanwhile, serve as a cautionary note about the variability of care and the importance of timely, compassionate responses in emergencies, as well as the need for consistent hygiene and respectful treatment. Ultimately, these reviews present a nuanced portrait: a setting capable of exceptional kindness and practical improvements, but one that also requires ongoing vigilance and accountability to ensure that all residents consistently receive the standard of care they deserve.
Our Lady Of Prompt Succor Nursing Facility in Opelousas, LA is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to meet the individual needs of our residents. Our facility is fully furnished and features private bathrooms, allowing for a comfortable and personalized living experience.
Residents can enjoy numerous amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces like gardens. We also offer various entertainment options including cable or satellite TV.
Transportation is made easy with our community-operated transportation service and assistance in arranging non-medical transportation to doctors' appointments. Move-in coordination ensures a smooth transition into our community.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and meal preparation services are available to ensure proper care and nutrition. We cater to special dietary restrictions, including diabetes diets.
Keeping our residents mentally stimulated and engaged is important to us. We offer a mental wellness program along with scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services.
The surrounding neighborhood provides convenience with two cafes, ten pharmacies, nine restaurants, one theater nearby. There are also several parks for outdoor enjoyment. For spiritual support, there are nine places of worship nearby.
At Our Lady Of Prompt Succor Nursing Facility in Opelousas, LA we strive to create an enriching environment where residents can live comfortably while receiving the care they need.
Our Lady Of Prompt Succor Nursing Facility is located at 954 East Prudhomme Lane, Opelousas, LA 70570 in St. Landry Parish, Louisiana
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