Jo Ellen Smith Convalescent
Save4502 General Meyer Ave, New Orleans, LA 70131
For more information about senior living options: (844) 490-3973
The staff are courteous and professional. The staff are friendly and polite. The facility is clean and well maintained. Residents enjoy fun activities and the atmosphere is lively. The physical therapy team goes above and beyond in healing. It is a wonderful place to retire loved ones. There are awesome people working there. New ownership has brought positive changes.
The staff do not respond when the bell is rung, no matter what the problem. The facility smells really bad. There is a persistent odor throughout the facility. One staff member was rude, mean, and disrespectful. The place is described as corrupt, filthy, and unsafe. The nurses take their time to attend to patients and respond slowly. The staff are accused of lying about nurses' whereabouts and hanging up when callers persist. The facility is described as understaffed with poor pay for staff.This 4-star living convalescent center has inspired a broad chorus of opinions from residents, families, and visitors, with experiences ranging from genuinely positive to severely critical. On the favorable side, several reviewers describe the staff as courteous, professional, and genuinely caring. They note that activities for residents are well-organized and engaging, and that visits feel welcoming and pleasant. Phrases like "courteous & professional," "fun activities," and "pleasant experience" pop up in multiple notes, painting a picture of a place that can feel cheerful and well-run on good days. Some families speak warmly of the care their loved ones received, calling it a wonderful option for retirement or skilled nursing care and listing the staff as a major strength.
Alongside the praise, there is a persistent undercurrent of concerns about cleanliness and odor. A number of reviewers recount strong, lingering smells, with descriptions ranging from mild complaints to alarming messages about bodily fluids and overall industrial odors. One reviewer baldly states that the place "first off smells of every human bodily fluid imaginable," while others acknowledge that odor is a recurring issue, even if there are occasional contrasts where cleanliness is noted. The contrast between frequent positive remarks about kindness and professional demeanor and the repeated odor complaints creates a sense of a facility that can feel clean and welcoming at times, but that also struggles with a pervasive, difficult-to-eliminate scent problem for some visitors.
Responsiveness and day-to-day care are another thorny theme. Several accounts describe delays or failures when calling for assistance: staff may not answer the bell promptly, and there are accusations of slow responses to patient needs. Some reviewers report hearing about nurses when they call at unusual hours and even describe situations where lines are drawn or where directions about staff whereabouts are not truthful. In a few strong statements, reviewers express deep frustration with what they perceive as neglectful behavior or a lack of urgency in patient care, contributing to a sense that experiences can swing dramatically from one shift to another.
Within the mix of experiences, there is a notable incident involving a weekend staff member who handles visiting. One reviewer recalls a specific person who was "rude, mean, and disrespectful," highlighting how a single interaction can color a family's overall impression. Such anecdotes emphasize how the interpersonal climate and the behavior of individual employees can significantly impact the perceived quality of care, especially for families visiting loved ones during tough moments.
Therapy services emerge as a bright spot in some reviews, offering a counterbalance to the negatives described elsewhere. A well-known local therapy provider - Jo Ellen's Smith's Physical Therapy - receives strong praise for going "above and beyond" in the healing process after serious medical events. The team is described as lively and supportive, with music playing a meaningful role in recovery. However, even here there's a practical caveat noted by one reviewer: the therapists "go home on weekends," so patients need to adjust expectations and perhaps bring distractions like books to fill the downtime.
A thread running through the longer, more critical notes is the sense that management and staffing dynamics can be inconsistent. Several comments touch on pay, staffing levels, and professional standards, suggesting that underpayment and understaffing contribute to a stressful work environment and high turnover. A sense of division between staff roles and a perception of favoritism or mismanagement adds to the impression that professionalism may vary by leadership and that the facility's culture can shift with changes in administration. One reviewer explicitly mentions "NEW OWNERSHIP" as a turning point, hinting at changes that could be positive for some and troubling for others depending on how they're implemented.
Taken together, the collection of voices presents a facility with real strengths and real vulnerabilities. On the positive side, courteous staff, engaged activities, and supportive therapy services can foster a warm, welcoming atmosphere that families appreciate. On the negative side, recurring odor issues, delayed responses to calls, reports of neglect, and concerns about staffing and professionalism temper that warmth and suggest areas where improvements are needed. The most informative takeaway is that experiences vary widely - likely influenced by shifts, specific staff on duty, and evolving leadership. For families considering this center, the message is clear: outcomes may hinge on the day of the visit, the particular staff team, and the ongoing efforts to address housekeeping, communication, and patient care timeliness.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Jo Ellen Smith Convalescent is an assisted living community located in the vibrant city of New Orleans, LA. This community offers a range of amenities and services to ensure the comfort and well-being of its residents.
Situated in a convenient location, there are numerous cafes in close proximity to provide residents with the opportunity to enjoy a cup of coffee or meet up with friends for a casual get-together. Additionally, the presence of nearby parks allows for leisurely walks or outdoor activities surrounded by greenery.
The abundance of pharmacies in the area ensures that residents have easy access to their medications and medical supplies when needed. Furthermore, having multiple physicians nearby provides peace of mind knowing that medical care is readily available.
For dining options, Jo Ellen Smith Convalescent benefits from its proximity to a large number of restaurants. Residents can explore various culinary delights without traveling far from home.
In terms of spiritual needs, there is a place of worship nearby where residents can seek solace and participate in religious activities if desired. The community's commitment to providing holistic care extends beyond physical well-being.
Lastly, having three hospitals nearby assures residents and their families that emergency medical services are within close reach. This proximity caters to any urgent medical needs that may arise.
Overall, Jo Ellen Smith Convalescent offers a comprehensive assisted living experience in an area bustling with amenities and services necessary for maintaining a high quality of life.
Located in a convenient and bustling part of New Orleans, Louisiana, this neighborhood offers easy access to essential services such as pharmacies, physicians, places of worship, cafes, hospitals, restaurants, and parks. With multiple pharmacies nearby like Winn-Dixie and Walgreens for medications and health supplies, as well as reputable physicians like O Sullivan Pediatrics and Heitmeier Medical & Surgical Eyecare for medical needs, seniors can feel confident in their healthcare options. For leisurely activities, there are charming cafes like Cafe Du Monde and HiVolt Coffee for socializing with friends or enjoying a cup of coffee. Nearby hospitals such as Seaside Hospital and Touro Infirmary ensure quick access to medical care if needed. Additionally, the neighborhood offers various dining options like Morrow's and Cochon Restaurant for delicious meals. With parks like Crescent Park nearby for outdoor relaxation and exercise, this neighborhood provides a well-rounded living experience for seniors looking to settle down in a vibrant community with all the necessary amenities within reach.
Jo Ellen Smith Convalescent is located at 4502 General Meyer Ave, New Orleans, LA 70131 in Orleans Parish, Louisiana
Jo Ellen Smith Convalescent on seniors.fyi includes 6 photos including images showing decor, building, entrance, architecture, landscaping, art, and more.
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