Jo Ellen Smith Convalescent in New Orleans, LA

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Jo Ellen Smith Convalescent in New Orleans, LA

Jo Ellen Smith Convalescent is a nursing home community in New Orleans, LA.

Information last verified:

4502 General Meyer Ave, New Orleans, LA 70131

For more information about senior living options: (866) 208-4318

3.8 from 50 reviews
5 stars
21
4 stars
12
3 stars
7
2 stars
4
1 stars
6

Overall Review of Jo Ellen Smith Convalescent

common 9 reviews mention this

Friendly, polite staff shows up

Many residents and families describe staff as friendly and professional.

Several reviews say the staff is courteous, professional, and polite, including a family member who visited regularly and felt welcomed. Other commenters also describe the people working there as caring and hard-working. There are also a few reports of individual staff being rude or disrespectful, so the experience appears inconsistent from person to person.

caveat 5 reviews mention this

Odors and smells come up often

Odor and bad smells are a recurring concern in multiple reviews.

A number of reviews mention the facility smells unpleasant, with some describing it as strong or disgusting. A few comments contrast this by saying the visit did not have the odor they expected, but the negative remarks are frequent enough that it remains a common theme. At least one review connects the overall experience to cleanliness and safety concerns, not just a temporary issue.

caveat 3 reviews mention this

Cleanliness is mixed in reviews

Reviews are split on whether the facility stays clean.

Some families describe the building as clean and well kept, including one review that praised the facility during frequent visits. Others report the place as filthy or unsafe, which suggests quality control may vary. Since odor complaints also appear separately, cleanliness and overall condition are clearly part of what drives satisfaction for some reviewers and frustration for others.

caveat 3 reviews mention this

Call-bell response and staffing vary

Some reviews say staffing and communication do not meet needs.

A few residents or families report problems getting help when they ring for staff, including situations where the bell is not answered. Others describe feeling ignored, delayed, or misled after calling—particularly during overnight hours. Separate feedback also raises concerns about being understaffed and having poor communication, which points to inconsistent reliability.

common 2 reviews mention this

Residents get activities and therapy

Reviews mention community activities and a lively approach to therapy.

One review highlights fun activities provided for residents, suggesting the days are not entirely routine. Another reviewer describing physical therapy also mentions music and a lively atmosphere as part of the healing environment. While not every review focuses on programming, these comments indicate activities are present and can affect overall day-to-day experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • New Orleans International (16 miles away) New Orleans International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in a convenient and bustling part of New Orleans, Louisiana, this neighborhood offers easy access to essential services such as pharmacies, physicians, places of worship, cafes, hospitals, restaurants, and parks. With multiple pharmacies nearby like Winn-Dixie and Walgreens for medications and health supplies, as well as reputable physicians like O Sullivan Pediatrics and Heitmeier Medical & Surgical Eyecare for medical needs, seniors can feel confident in their healthcare options. For leisurely activities, there are charming cafes like Cafe Du Monde and HiVolt Coffee for socializing with friends or enjoying a cup of coffee. Nearby hospitals such as Seaside Hospital and Touro Infirmary ensure quick access to medical care if needed. Additionally, the neighborhood offers various dining options like Morrow's and Cochon Restaurant for delicious meals. With parks like Crescent Park nearby for outdoor relaxation and exercise, this neighborhood provides a well-rounded living experience for seniors looking to settle down in a vibrant community with all the necessary amenities within reach.

Pharmacies

  • Winn-Dixie (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)
  • Winn-Dixie (2.9 miles)
  • Winn-Dixie (3.6 miles)
  • Walgreens (3.7 miles)

Physicians

  • O Sullivan, Jennifer Vigour Pediatrics (1 miles)
  • Heitmeier,Armani&Langhetee Medical &Surgical Eyecare (1.2 miles)
  • Bone & Joint Clinic (3.7 miles)
  • Dimitri Dermatology (3.7 miles)
  • Smith Demarcus DDS (3.9 miles)
  • Martin D. Claiborne (5 miles)
  • Touro Med Building (5.1 miles)

Places of Worship

  • St Andrew the Apostle School (1.1 miles)

Cafes

  • Starbucks (1.1 miles)
  • Cafe Envie (3.6 miles)
  • Cafe Du Monde (3.6 miles)
  • CC's Community Coffee House (3.7 miles)
  • French Truck Coffee (3.8 miles)
  • French Truck Coffee (3.8 miles)
  • HiVolt Coffee (4 miles)

Hospitals

  • Seaside Hospial (1.9 miles)
  • St Charles Surgical Hospital (4.2 miles)
  • LSU Medical - 1400 Poydras (4.4 miles)
  • SE Louisiana Veterans Hospital (5.1 miles)
  • Touro Infirmary (5.1 miles)

Restaurants

  • Sweet Shack Snowballs (2.6 miles)
  • Morrow's (3.5 miles)
  • The Elysian Bar (3.6 miles)
  • Observatory Eleven (3.6 miles)
  • Cochon (3.6 miles)
  • Cochon Restaurant (3.6 miles)
  • Jackson Brewery (3.6 miles)

Parks

  • Crescent Park (3.3 miles)

Frequently Asked Questions

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