Ouachita Healthcare And Rehabilitation Center in Monroe, LA

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Ouachita Healthcare And Rehabilitation Center in Monroe, LA

Information last verified:

7950 Millhaven Road, Monroe, LA 71203

For more information about senior living options: (844) 490-3973

3 from 32 reviews
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12

Overall Review of Ouachita Healthcare And Rehabilitation Center

Pros

  • pro OR and Healthcare is wonderful.
  • pro The administration works hard to help the patients.
  • pro The rehab therapists are very nice and help patients really well.
  • pro The CNAs and most of the staff are nice, caring and professional.
  • pro Ouachita Rehab is the best rehabilitation center in North Louisiana.
  • pro Mrs. Glenda will take care of everything for you and your family member.

Cons

  • pro The staff are rude, unprofessional, and don't care for residents.
  • pro The administration never returns phone calls and fails to communicate about patients.
  • pro The facility is dirty, with water damage and depressing conditions.
  • pro The care is neglectful: aides ignore call buttons and staff rush through assistance.
  • pro They claim medication handling is unethical and that unused meds aren’t properly administered.
  • pro The food is terrible and consistently served lukewarm.
  • pro There is a pattern of poor safety and lack of follow-up after accidents or incidents.
  • pro Some staff are described as on their phones rather than helping patients, showing a lack of bedside manners.

Review

Ouachita Healthcare And Rehabilitation Center in Monroe, LA is best suited for families whose loved one needs structured inpatient rehabilitation and for whom active oversight of care is feasible and practical. The center’s strongest asset lies in the rehab program: therapists are capable, dedicated, and capable of driving meaningful functional gains when treated as a joint project with family and clinical staff. The environment can be quiet, clean, and conducive to recovery, and some families find the campus feel orderly and reassuring. This is not a hands-off option; success hinges on a proactive approach to care plans, consistent communication with therapy and nursing teams, and steady family involvement to monitor progress. For residents who require constant high-touch daily assistance, memory or complex medical management without robust oversight, alternatives should be considered. The facility delivers best results when the care plan is tightly coordinated and families are willing to press for timely updates and transparent decisions.

The clearest positives center on the rehab experience and the professionalism of portions of the staff. Physical therapy and occupational therapy are repeatedly described as effective, with therapists who combine competence with genuine caregiving. Administration and frontline leadership are perceived by some to put in long hours to keep goals aligned with recovery expectations, and when interactions go smoothly, the experience can feel reassuring. TheCNAs and a number of staff members are noted as polite, respectful, and professional, and the physical premises, particularly the exterior and general hygiene, are consistently described as clean. For families prioritizing tangible rehab outcomes in a calm setting, these elements can support real progress. Yet the strengths are unevenly distributed; day-to-day care quality varies by shift and by staff assignment, so the overall experience cannot be assumed to be uniformly positive.

The most persistent drawbacks revolve around communication and care coordination. Reviews frequently describe rude or unresponsive staff, with calls and messages not returned promptly or at all. Medication management emerges as a critical fault line: there are troubling stories of mishandled prescriptions, leftover medications at discharge, and slow, opaque processes for ensuring the right drugs reach the right patients in a timely manner. Such lapses create real safety concerns and erode trust in the care team. Additional signals, rooms with water damage, restricted visiting patterns during lockdown, and meals arriving cold or late, further undermine the overall experience and call into question the consistency of daily care. There are also disturbing reports of abrupt transitions or discharges without adequate planning, underscoring a pattern where administrative bottlenecks and inconsistent bedside care collide with the rehab mission.

These pros and cons create a dynamic where rehabilitation gains are possible but not reliably supported by every layer of operation. When therapy is well-executed and staff interact with patients in a helpful, timely fashion, functional improvements can be substantial. However, the weight of the cons, especially unreliable communication and medication mismanagement, often cancels out those gains and introduces risk. The presence of capable therapists can mitigate some risk, but without dependable daily assistance, prompt med management, and aggressive issue escalation, overall safety and satisfaction suffer. A center that demonstrates consistent leadership accountability and transparent reporting could convert the rehab edge into a consistently solid experience, yet current cycles of care suggest this is not a stable, predictable foundation. For families, this means the rehab potential must be weighed against the frequent reports of neglect-like behavior and systemic responsiveness problems.

For families evaluating options, a disciplined due-diligence plan is essential. Demand clear explanations of medication management: who oversees 30-, 60-, and 90-day supplies; how unused meds are handled on discharge; and how discrepancies are resolved. Seek direct lines of communication to administrative leaders and insist on timely call-backs with concrete follow-ups. If possible, observe a therapy session and request a focused tour that scrutinizes nursing stations, med passes, and response times to call bells. Review state inspection reports and any recent deficiencies, and talk with current residents and families about the reliability of follow-up after accidents or changes in condition. If memory care or constant daily assistance is a primary need, explore facilities with dedicated memory care units and proven track records in safe, respectful daily care. When budget allows, compare against other reputable rehab centers where therapeutic excellence is consistently paired with reliable care coordination.

In the final tally, Ouachita Healthcare And Rehabilitation Center represents a pragmatic choice for families capable of maintaining active oversight around therapy goals and medication management. When rehabilitation is the priority and a hands-on family partner can supervise daily care, genuine progress is possible and measurable. But for anyone whose loved one requires steady, attentive daily assistance, reliable med management, and transparent, predictable communication, meaningful alternatives deserve serious consideration. The strongest takeaway is to treat this center as a candidate among a broader short-list rather than a sole option, reserving judgment until a consistent pattern emerges: strong therapy outcomes paired with dependable bedside care and responsive administrative follow-through. Until that consistency is demonstrated, families should proceed with caution, prioritizing facilities with proven reliability in both rehabilitation and continuous daily living support.

Features

Housing

  • 167 resident community capacity 167 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Monroe Regional (1 miles away) Monroe Regional (1 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ouachita Healthcare And Rehabilitation Center in Monroe, LA is a comprehensive assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The facility provides a comfortable and luxurious environment where individuals can receive assistance with daily activities while enjoying a vibrant social life.

Some of the amenities available at Ouachita Healthcare And Rehabilitation Center include a beauty salon, cable or satellite TV, a computer center, and a dining room where residents can enjoy nutritious meals prepared by professional chefs in a restaurant-style setting. The community also features a fitness room, gaming room, and small library to cater to various interests.

For those who enjoy spending time outdoors, Ouachita Healthcare And Rehabilitation Center offers beautiful gardens and outdoor spaces where residents can relax and engage in leisurely activities. Additionally, high-speed internet access is available throughout the facility for those who prefer staying connected online.

The community ensures round-the-clock care through its 24-hour call system and supervision provided by qualified staff members. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available to help residents maintain their independence. Medication management and special dietary restrictions are also handled efficiently to ensure the overall well-being of each individual.

Ouachita Healthcare And Rehabilitation Center goes above and beyond by offering various programs aimed at promoting mental wellness among its residents. This includes engaging activities, planned day trips, and resident-run programs that encourage social interaction and foster a sense of belonging.

In terms of location, the community benefits from its proximity to numerous amenities essential for everyday life. There are several cafes, parks, pharmacies, restaurants, places of worship within close distance. Additionally, transportation arrangements are made for non-medical needs as well as doctors' appointments.

Overall, Ouachita Healthcare And Rehabilitation Center is an exceptional assisted living community that provides top-notch care services coupled with an array of amenities to enhance the quality of life for its residents.

Nearby Places of Interest

Restaurants

  • Applebee's (1.7 miles)
  • Olive Garden (1.8 miles)
  • McAlister's Deli (2.1 miles)
  • Mel's Cajun Fried Chicken & Catfish (2.2 miles)
  • McDonald's (2.3 miles)
  • Ray's Pege (2.3 miles)
  • Catahoula's (2.8 miles)

Pharmacies

  • Brookshire's (2.1 miles)
  • Walmart Pharmacy (3 miles)
  • Fred's Pharmacy (3.4 miles)
  • Grifols (3.5 miles)
  • Mel's Pharmacy (3.7 miles)
  • Super 1 Foods (4.3 miles)
  • Super 1 Pharmacy & Optical Store (4.3 miles)

Places of Worship

  • Living Water Ministries International (2.6 miles)
  • Zion Spring Baptist Church (3.2 miles)
  • Bethel Pentecostal Church (3.6 miles)
  • Eastside Church of God (3.6 miles)
  • St Matthews Church of Christ Holiness (4.5 miles)
  • Progressive Baptist Church (5.1 miles)
  • Christian Community Ministries (5.1 miles)

Transportation

  • Troop 'F' Heliport (2.7 miles)

Physicians

  • TMS Center Of Nela (4 miles)
  • Calvin Walker MD (4 miles)
  • The Eye Clinic of Monroe (4.2 miles)
  • James Arthur Altick (4.4 miles)
  • Enterprise Associates Of Ne La - Wilson T Barham MD (4.4 miles)
  • Asthma & Allergy Center (4.5 miles)
  • Northeast Imaging (4.6 miles)

Hospitals

  • Blue Cross Blue Shield Of Louisiana (4.2 miles)
  • St Francis Mdeical Center (4.9 miles)
  • St Francis Specialty Hospital (5 miles)
  • Louisiana State University Health Sciences Center At Monroe (5.6 miles)
  • Saint Francis North Hospital (6.2 miles)
  • St Francis Medical Center North (6.2 miles)
  • Ouachita Community Hospital (7.1 miles)

Parks

  • Bernstein Park (4.4 miles)

Cafes

  • CC's Coffee House (4.7 miles)
  • Starbucks (5.6 miles)

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