Ouachita Healthcare And Rehabilitation Center in Monroe, LA

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  • Interior

    A cozy living room with comfortable seating and warm lighting.

  • Building

    A view of the Ouachita Healthcare and Rehabilitation Center with a clear blue sky in the background.

  • Architecture

    An inviting building entrance with a landscaped front yard under a clear blue sky.

  • Bedroom

    A minimalist bedroom with a single bed, chair, lamp, and window.

  • Lighting

    An empty hair salon interior with styling stations, chairs, and bright lighting.

  • Church

    Interior view of a church with wooden pews and a cross on the wall.

Ouachita Healthcare And Rehabilitation Center in Monroe, LA

Ouachita Healthcare And Rehabilitation Center is a nursing home community in Monroe, LA.

Information last verified:

7950 Millhaven Road, Monroe, LA 71203

For more information about senior living options: (866) 208-4318

3.1 from 34 reviews
5 stars
12
4 stars
7
3 stars
0
2 stars
3
1 stars
12

Overall Review of Ouachita Healthcare And Rehabilitation Center

caveat 8 reviews mention this

Communication and call response issues

Residents and families describe difficulty reaching staff and getting follow-through on calls and requests.

Several reviews say calls and requests are not answered or not returned, including trouble getting updates about a loved one. Others describe delays or failures around care details, like not getting medication handled as expected or not receiving items that were brought in. A few reviewers also mention needing to escalate concerns to leadership and still not getting a timely response.

common 4 reviews mention this

Rehab therapists stand out

Rehabilitation therapy is repeatedly praised as helpful and caring.

Multiple reviewers credit rehab therapists for making a real difference, describing them as caring professionals who provided strong PT and OT support. One family member said their loved one improved to the point of being back home walking after a longer hospital-to-rehab recovery. Even among critical reviews, at least one specifically calls out the therapists as very nice and supportive.

common 7 reviews mention this

Cleanliness is a mixed signal

Cleanliness is often mentioned positively, but a minority of reviews report dirty areas or maintenance problems.

Some residents and visitors describe the facility as clean, including outside areas and rooms that look well kept. Others are less positive, pointing to issues like dirty floors or visible water damage. A separate review also mentions privacy concerns during COVID-era viewing, while still describing the facility as quiet and generally clean.

caveat 4 reviews mention this

Food quality and timing come up

Food satisfaction varies, with some reviews wanting better meals and more reliable assistance.

A couple of reviewers say the food could be better, while others describe meals as terrible or lukewarm. At least one review also says a loved one did not get the time needed to eat after pressing for help. The community also provides meal planning for special dietary restrictions, which aligns with the way some residents describe their food needs.

caveat 6 reviews mention this

Staff behavior and bedside manners

Reviews describe both warm, supportive caregivers and times when staff behavior falls short.

Many positive notes highlight encouragement and care, including families thanking staff members across nursing, housekeeping, food services, and therapy teams. At the same time, several critical reviews describe rude or unprofessional behavior, including staff seeming annoyed when help is requested. One reviewer also says the facility is only manageable if the person can speak up for themselves, which suggests uneven bedside responsiveness for residents who need assistance.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 167 resident community capacity 167 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Monroe Regional (1 miles away) Monroe Regional (1 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Applebee's (1.7 miles)
  • Olive Garden (1.8 miles)
  • McAlister's Deli (2.1 miles)
  • Mel's Cajun Fried Chicken & Catfish (2.2 miles)
  • McDonald's (2.3 miles)
  • Ray's Pege (2.3 miles)
  • Catahoula's (2.8 miles)

Pharmacies

  • Brookshire's (2.1 miles)
  • Walmart Pharmacy (3 miles)
  • Fred's Pharmacy (3.4 miles)
  • Grifols (3.5 miles)
  • Mel's Pharmacy (3.7 miles)
  • Super 1 Foods (4.3 miles)
  • Super 1 Pharmacy & Optical Store (4.3 miles)

Places of Worship

  • Living Water Ministries International (2.6 miles)
  • Zion Spring Baptist Church (3.2 miles)
  • Bethel Pentecostal Church (3.6 miles)
  • Eastside Church of God (3.6 miles)
  • St Matthews Church of Christ Holiness (4.5 miles)
  • Progressive Baptist Church (5.1 miles)
  • Christian Community Ministries (5.1 miles)

Transportation

  • Troop 'F' Heliport (2.7 miles)

Physicians

  • TMS Center Of Nela (4 miles)
  • Calvin Walker MD (4 miles)
  • The Eye Clinic of Monroe (4.2 miles)
  • James Arthur Altick (4.4 miles)
  • Enterprise Associates Of Ne La - Wilson T Barham MD (4.4 miles)
  • Asthma & Allergy Center (4.5 miles)
  • Northeast Imaging (4.6 miles)

Hospitals

  • Blue Cross Blue Shield Of Louisiana (4.2 miles)
  • St Francis Mdeical Center (4.9 miles)
  • St Francis Specialty Hospital (5 miles)
  • Louisiana State University Health Sciences Center At Monroe (5.6 miles)
  • Saint Francis North Hospital (6.2 miles)
  • St Francis Medical Center North (6.2 miles)
  • Ouachita Community Hospital (7.1 miles)

Parks

  • Bernstein Park (4.4 miles)

Cafes

  • CC's Coffee House (4.7 miles)
  • Starbucks (5.6 miles)

Frequently Asked Questions

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