Avalon Place

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  • Decor

    A cozy living room featuring bookshelves, a large clock, and comfortable seating.

  • Building

    Entrance to Avalon Place with flags flying and a picturesque sky.

  • Trees

    A sunny outdoor seating area surrounded by lush greenery, perfect for relaxation and enjoying nature.

  • Dining

    A joyful team gathering filled with smiles and delicious food!

  • Landscaping

    Entrance sign for Avalon Place, a neighborhood surrounded by greenery.

  • Outdoor

    A vibrant team gathering, showcasing unity and positivity.

  • Parking

    An aerial view of a residential complex with a parking lot filled with various vehicles.

Avalon Place

4385 Old Sterlington Road, Monroe, LA 71203

For more information about senior living options: (844) 490-3973

3.6 from 22 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
7

Skilled Nursing Facility

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    Overall Review of Avalon Place

    Pros

    • pro Avalon Place takes really good care of residents.
    • pro The staff at Avalon Place are wonderful, caring and kind.
    • pro The staff at Avalon Place were amazing and very kind to visiting families.
    • pro Avalon Place is an excellent place for senior citizens.
    • pro The staff at Avalon Place gave extraordinary care to patients.
    • pro The therapy staff along with the nursing staff exceeded expectations.
    • pro The staff at Avalon Place were courteous, professional and efficient in helping residents get back on their feet.
    • pro Families are grateful to Avalon Place for the care provided.

    Cons

    • pro The quality of service is inconsistent and unreliable.
    • pro Many staff members seem untrained or unprofessional.
    • pro The overall care provided does not meet expectations.
    • pro The food is poor.
    • pro Some nursing staff bullied residents and left them in a bed full of urine.
    • pro They would not empty the portable toilet and left it to fill up.
    • pro In the memory care unit, staff yell at residents, play loud music, lose hearing aids, neglect hygiene, and the food smells horrible.
    • pro The facility is described as the worst nursing home; do not send loved ones here.

    Review

    Avalon Place emerges in these reviews as a facility that inspires sharply divergent experiences, bringing out the best in some residents and families while leaving others deeply unsettled. On one end of the spectrum, there are numerous voices praising the warmth, attentiveness, and effectiveness of the care provided. Families describe a culture of kindness and competence, with staff described as compassionate, courteous, and genuinely invested in their loved ones' well?being. In these accounts, therapy teams and nursing staff are repeatedly credited with helping residents regain footing, improving mobility, and providing steady, reliable support during recovery and daily life. Several reviewers highlight specific caregivers or moments of care that stood out as exceptionally positive, underscoring the impression that Avalon Place can be a place of comfort and effective treatment when things align with staff capability and resident needs.

    On the other end are powerful and troubling testimonials that convey fear, neglect, and distress. One reviewer narrates a harrowing six-day stay during which staff bullied them and failed to provide basic dignity and hygiene, leaving the resident in a bed full of urine and unable to reach a toilet. The same reviewer describes the portable toilet not being emptied and perceiving the staff as surly, rude, and uncaring, with food described as "slop" that they would not even feed to a dog. The tone is raw and traumatizing, and the reviewer labels the entire experience as traumatic and hellish, a stark contrast to the more positive portrayals elsewhere in the collection. There are other comments about rushed or insufficient care, including frustrations with the quality of meals and concerns about overall responsiveness.

    Concerns extend into the memory care environment as well. One reviewer with a relative in the memory care unit recounts an alarming pattern: staff yelling at residents, loud personal music, lost hearing aids, and a failure to wash hair or provide meaningful activities, despite claims to the contrary. The review specifically notes that the resident has diabetes and questions whether proper care is being provided, noting that staff reportedly acts as if the resident's autonomy is being stripped away and that she often expresses a desire to leave or, in the most alarming statement, has even talked about harming herself. The reviewer emphasizes a sense of elder abuse and is explicit about intent to relocate for more appropriate care, characterizing the situation as one that should trigger a thorough review of staffing and practices.

    Amid these intense critiques, several reviews repeatedly celebrate Avalon Place as a place of excellent care. Multiple families say their loved ones received "really good care" and that the staff were wonderful, caring, and kind. One account says the facility is "excellent for senior citizens," another calls the staff "amazing" and notes how they were kind to both the resident and visiting family. One reviewer puts it plainly: the staff helped their grandma and were "so sweet to us" when they visited. Another strong note of appreciation highlights that the staff provided "extraordinary care" to a father during a difficult period, and that the family would be forever grateful. In these narratives, the nursing and therapy teams are described as courteous, professional, and efficient, with particular praise for their involvement in recovery and the overall well-being of residents.

    There are also more practical expressions of approval from families who observed tangible benefits. One reviewer attributes successful recovery and improved function to the work of both nursing and therapy staff, emphasizing that they exceeded expectations. Others mention lines of care that combine medical oversight with supportive companionship, noting that their loved ones arrived happy, even joking with staff, and left feeling steadier and more mobile. The repeated commendations about the staff's demeanor - being courteous and professional - support the impression that Avalon Place has formed a capable and compassionate core team in some shifts and departments.

    Taken together, the array of reviews presents a facility with clear strengths in some areas and serious, potentially dangerous gaps in others. The consistently positive comments point to a culture of warmth, competence, and patient-centered care when conditions align - especially in recovery and general elder care where therapy and nursing support are well-coordinated. The negative accounts, by contrast, paint a picture of neglect, poor hygiene practices, inadequate attention to residents' safety and dignity, and a troubling memory care environment where residents' emotional and medical needs may be overlooked. The presence of a review stating "Worst nursing home. Terrible. Do not send your loved ones here" alongside notes about a family member's wife working there suggests that experiences can be highly polarized and perhaps influenced by individual staff performance or departmental culture.

    For prospective families evaluating Avalon Place, these testimonials underscore the importance of conducting thorough, multi?angle assessments. If you're considering placement, it might be wise to tour the facility, talk with both front-line staff and management about staffing levels, training, and patient safety protocols, and ask specific questions about memory care practices, handling of incontinence and hygiene, and the availability of meaningful activities for residents with dementia. Because experiences appear to vary significantly, gathering multiple perspectives and observing interactions during a visit could be crucial in forming a well?informed decision about whether Avalon Place aligns with a loved one's needs and expectations.

    Features

    Housing

    • 113 resident community capacity 113 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Monroe Regional (5 miles away) Monroe Regional (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Avalon Place in Monroe, LA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a luxurious and convenient lifestyle, Avalon Place offers a variety of amenities such as a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fully furnished living space.

    The community also features various recreational facilities including a fitness room, gaming room, garden, small library, and outdoor spaces for residents to enjoy. The dining experience at Avalon Place is exceptional with restaurant-style dining where meals are prepared by professional chefs. Special dietary restrictions are accommodated to cater to individual needs.

    Care services provided include 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, medication management, and diabetes diet support. Additional support is available through transportation arrangement for non-medical needs like shopping or social outings.

    Residents can participate in various engaging activities such as fitness programs, resident-run activities, scheduled daily activities organized by the staff. Planned day trips allow residents to explore nearby attractions and enjoy new experiences.

    The location of Avalon Place adds to its appeal with numerous amenities nearby. There are two cafes within close proximity for residents to grab coffee or socialize with friends. Pharmacies and physicians are conveniently located nearby ensuring easy access to healthcare services. A wide selection of restaurants cater to different culinary preferences while places of worship offer spiritual comfort. In case of any medical emergencies or specialized care needs, three hospitals are easily accessible from the community.

    At Avalon Place in Monroe, LA, residents can expect exceptional care in an elegant setting combined with an array of amenities that enhance their lifestyle and provide them with peace of mind knowing all their needs will be taken care of.

    Nearby Places of Interest

    This part of Monroe, Louisiana is a well-equipped and conveniently located area with various amenities that cater to the needs of seniors. There are multiple healthcare options nearby, including physicians specializing in different fields and hospitals for any medical emergencies. In terms of dining options, there are several restaurants offering a variety of cuisines, as well as pharmacies for easy access to medications. Additionally, there are places of worship for spiritual fulfillment and cafes for social outings. Overall, this area provides a comfortable and accessible environment suitable for senior living.

    Physicians

    • Gremillion Loretta Md (0.1 miles)
    • Glenwood Medical Group At N (0.9 miles)
    • Allergy And Asthma Specialist Of Northeast Louisiana (2.9 miles)
    • Monroe Cardiovascular Associates (3 miles)
    • TMS Center Of Nela (3.2 miles)
    • Calvin Walker MD (3.2 miles)
    • Solecare (3.3 miles)

    Hospitals

    • Saint Francis North Hospital (0.2 miles)
    • St Francis Medical Center North (0.2 miles)
    • Blue Cross Blue Shield Of Louisiana (3.7 miles)
    • St Francis Specialty Hospital (5.9 miles)
    • St Francis Mdeical Center (5.9 miles)

    Restaurants

    • Sonic Drive-In (0.2 miles)
    • Daily Press (1.9 miles)
    • Zaxby's (2.7 miles)
    • Jimmy John's (3 miles)
    • Eskamoe's Frozen Custard (3.2 miles)
    • Sonic Drive-In (3.4 miles)
    • Catahoula's (3.4 miles)

    Pharmacies

    • Brookshire's (0.7 miles)
    • Brookshire Food & Pharmacy (0.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Walmart Pharmacy (3.6 miles)
    • Professional Care Pharmacy (3.6 miles)
    • Community Pharmacy (3.7 miles)
    • Grifols (3.7 miles)

    Places of Worship

    • Forsythe Avenue Christ of Christ (3.8 miles)
    • Living Water Ministries International (4.2 miles)
    • Zion Spring Baptist Church (4.2 miles)
    • Progressive Baptist Church (5.1 miles)
    • Eastside Church of God (5.2 miles)
    • Fair Park Baptist Church (5.2 miles)
    • Bethel Pentecostal Church (5.3 miles)

    Cafes

    • CC's Coffee House (4 miles)
    • Starbucks (4.3 miles)
    • Daily Press (5.7 miles)

    Transportation

    • Troop 'F' Heliport (6.1 miles)

    Frequently Asked Questions

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