Heritage Manor of Mandeville
Save1820 W Causeway Approach, Mandeville, LA 70471
For more information about senior living options: (844) 490-3973
Heritage Manor is described as having attentive, friendly, and professional staff. The facility is clean, well maintained, and has a pleasant atmosphere. Administration is responsive and communicates clearly with families. The nursing and therapy teams provide effective care, helping residents improve mobility and well-being. Residents enjoy engaging activities, group therapies, and social events. Families express confidence in the level of care and the safety of the facility. Reviewers repeatedly note compassionate care from nurses, aides, and therapists.
The facility is described as an absolute dump with mold on ceilings, horrible smells, and dirty rooms. The place was dirty and smelled horrible. The CNAs are lazy, and they don't keep water pitchers filled; the dining tables are sticky and dirty. The staff was in the hall playing on their phones instead of taking care of patients. The admissions director/coordinator is extremely rude and condescending. The food is inedible. Do NOT put your relative here; neglectful care was reported, including refusals of showers and medications for extended periods. This place should be closed down. The facility has an infamous odor and feels outdated.Heritage Manor of Mandeville is best suited for families seeking a compact, community-oriented skilled-nursing environment where therapy-driven care and personal attention are the norm. The facility tends to appeal to residents and relatives who value a homey atmosphere, frequent interaction with a stable, attentive staff, and robust rehabilitation programs that move people toward home or closer to that goal. It can be a good fit for locals who want proximity to family and the ability to stay involved in daily routines, activities, and therapy progress without stepping into a large corporate campus. Those who prioritize a pristine odor-free environment, flawless daily care, or highly specialized memory-care oversight should consider alternatives.
The strongest positives to lean on are the consistent, compassionate staffing and the emphasis on rehabilitation. Reviewers repeatedly highlight friendly, professional nurses, aides, and therapists, with particular praise directed at the therapists who help residents regain walking ability and independence. The admissions process is described as efficient, and the staff's accessibility and willingness to answer questions is a common theme. Residents often enjoy daily activities, group exercises, crafts, and a dining environment that can be pleasant and social. When care teams stay engaged and communicative, families report peace of mind about medical oversight and progress toward goals.
Yet the picture is not uniformly favorable. A notable honed set of concerns runs through several accounts: odors, cleanliness lapses, and rooms that feel dated or poorly maintained are repeatedly mentioned. There are persistent complaints about staffing responsiveness, with episodes where calls for assistance or routine care were not promptly addressed. Serious patient-safety concerns surface in several reviews, including reports of neglect, delayed treatments, and adverse outcomes that significantly affected loved ones. Admissions interactions can leave families uneasy when a staff member appears brusque or dismissive, signaling that bedside courtesy and administrative tone matter just as much as clinical skill.
The key pros - strong rehab, steady, caring staff, and a family-friendly environment - do offset some risks when the facility is well staffed and continuously monitored. A small, manageable campus can foster accountability: residents are more likely to receive timely attention when nurses and aides are consistently present in the wing, and therapists can tailor programs with real-time feedback from families. For families able to participate and advocate, the combination of meaningful activities, clear communication, and visible progress in therapy can translate into meaningful gains and a better sense of security about a loved one's trajectory.
To make a well-informed decision, prospective families should verify floor-by-floor conditions and staffing patterns before admission. Ask for current nurse-to-patient ratios, especially on evenings and weekends, and request a direct tour of the rehab gym, therapy spaces, and memory-care areas if relevant. Review incident logs and ask how persistent concerns are addressed, from housekeeping to medication administration. Inquire about ongoing facility updates, especially given notes about aging decor and odor concerns in some reviews. If memory care is needed, probe the unit's staffing stability, safety protocols, and daily routines to ensure expectations align with reality.
In the end, Heritage Manor of Mandeville works best for families who can blend appreciation for strong rehabilitation and a personable, attentive staff with a willingness to actively monitor care and address issues as they arise. It remains a viable option for those prioritizing proximity, engaged programming, and visible therapy progress, provided consistent staffing and housekeeping standards are present. Families with a lower tolerance for odor, older facility aesthetics, or reports of care gaps may want to compare alternatives more closely, or insist on concrete assurances and a detailed, floor-specific plan before deciding.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Manor of Mandeville, located in the charming city of Mandeville, Louisiana, is an exceptional assisted living community that offers a wide array of amenities and services for seniors. Situated in a peaceful neighborhood, residents can enjoy a serene and comfortable environment while being within close proximity to various conveniences.
With seven cafes nearby, residents have plenty of options to indulge in their favorite beverages and delicious treats without having to venture too far from home. Additionally, the presence of 12 pharmacies ensures easy access to medications and healthcare necessities.
The community is surrounded by 31 physicians who specialize in different areas of expertise. This provides residents with a sense of security knowing that comprehensive medical care is readily available should they require it. Whether it's routine check-ups or specialized treatments, the abundance of nearby physicians ensures that residents can receive top-notch healthcare without any hassle.
Residents can also relish in the vibrant culinary scene with 47 restaurants located nearby. From fine dining experiences to casual eateries, there is something for every palate and occasion. Many residents may enjoy occasional outings with family or friends for a delightful meal outside the community.
Religious individuals will appreciate having places of worship nearby where they can nurture their spiritual well-being and participate in religious activities within their preferred faith community. There is also the convenience of having theaters nearby for those who enjoy cultural events, movies, or live performances.
Lastly, the presence of a hospital nearby offers reassurance to both residents and their families in case emergency medical attention becomes necessary.
Heritage Manor of Mandeville strives to provide its residents with a supportive, enriching lifestyle while ensuring their comfort and well-being. By offering numerous local amenities and services within close proximity, this assisted living community fosters a convenient and fulfilling experience for its senior residents.
Located in Mandeville, Louisiana, this area offers a convenient and vibrant community for seniors. With multiple pharmacies such as CVS and Walgreens within close proximity, access to healthcare is easily accessible. There are also a variety of cafes including Pj's Coffee and Cafe Du Monde Coffee Stand for socializing with friends or enjoying a leisurely afternoon. Nearby physicians like Redi-Med and Apple MD provide quality medical care, while restaurants like Megumi Sushi and Cucina Cangemi offer diverse dining options. Places of worship like St Timothy On The North Shore are within reach for spiritual fulfillment, and the Lurline Smith Mental Health Center is nearby for any healthcare needs. Movie Tavern Covington provides entertainment options for residents looking to enjoy a film or live performance. Overall, this part of Mandeville offers a well-rounded community with amenities tailored to the needs of seniors.
Heritage Manor of Mandeville is located at 1820 W Causeway Approach, Mandeville, LA 70471 in St. Tammany Parish, Louisiana
Heritage Manor of Mandeville on seniors.fyi includes 6 photos including images showing interior, bedroom, healthcare, nursing home, wheelchair, decor, living room, television, and more.
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