255 W Causeway Approach, Mandeville, LA 70448
To contact a resident: (985) 674-4463
For more information about senior living options: (866) 208-4318
Overall Review of Care Companionship Plus
Pros
The review states, "Best agency!"- The reviewer describes the agency as the best.
Cons
They never meet any standards they advertise.- They say they will call or provide service but never respond or fulfill promises about starting health care.
- They claim to provide care, but the reviewers were left with âseagulls on Facebookâ caring for them.
- The agency seems to be paid for nothing.
- The reviewers warn that the person needing help could be screwed just as they were.
Review
Care Companionship Plus in Mandeville is best suited for families that need basic, non-medical companionship at an approachable price and are comfortable taking an active coordinating role. The program appears to deliver a low-friction entry point for light assistance, but it is not built to provide consistent, proactive care management or medical oversight. Families prioritizing dependable scheduling and clear accountability should not rely on this agency without strong internal oversight from the family caregiver.
Those who may want to consider alternatives are families that require reliable communication, timely follow-through, and documented commitments. If a plan hinges on prompt calls, timely start dates for services, and guaranteed responsiveness, this provider raises red flags. The feedback collected from multiple clients points to a pattern of promises not being kept and inconsistent communication, which is unacceptable for anyone who must rely on steady help for daily routines or medical-related tasks.
Pros, where they exist, do not robustly offset the main drawbacks. On paper, the agency positions itself as a flexible option for non-medical support, and a subset of clients awarded five stars may have experienced smoother interactions or found the price point advantageous. However, that limited positive signal is overshadowed by explicit experiences of unmet standards and ignored commitments. The strongest takeaway is that value here hinges on the expectation of highly hands-on oversight by family members, rather than on dependable, turnkey service delivery.
The core risk is that care coordination and communication appear unreliable, which directly undermines care continuity. In practical terms, this means families may spend extra time chasing responses, clarifying who is responsible for what, and stepping in to fill gaps that should be handled by the agency. For a senior who relies on regular scheduling or for a caregiver who must escalate issues promptly, these gaps convert into real stress and potential safety concerns. The potential upside, lower price and a lighter-touch model, will not appeal to those who want predictable routines or reassurance that promised services will actually occur.
Decision-making should hinge on two guardrails: first, insist on a detailed, written service plan with concrete timelines, including a guaranteed call-back window and a clear escalation path; second, request recent references and permission to contact them directly, plus a short, time-bound trial period to prove reliability. If the agency cannot provide a formal care plan, a documented start date, and a transparent pricing structure with no hidden fees, that is a signal to pivot. Consider more established home-care providers with verifiable track records, or smaller agencies with explicit commitments to regular updates and client oversight to minimize daily coordination burdens on families.
In sum, Care Companionship Plus may serve as a budget-conscious entry point for light, non-medical support, but its value hinges on a tolerance for inconsistent communication and promises that may not be kept. For most families, especially those needing reliable scheduling, proactive care management, or medical oversight, alternatives are the prudent choice. Proceed with caution, secure firm commitments in writing, and treat a short-term trial as non-negotiable before any long-term engagement.
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother