A First Name Basis - Northshore

Pros

• The client appreciates the effort of introducing the sitter to them and discussing expectations.
• The client is satisfied with the second sitter's attention and focus towards their needs.
• The client understands that unforeseen family problems or illness can arise, acknowledging the challenges faced by the second sitter.
• The client is pleased with the consideration shown by sending a non-smoker as a third sitter, considering the client's smoking habit.

Cons

• The sitters spend too much time on their phones, neglecting the client's needs.
• The first person sent was too preoccupied with playing games on their phone and didn't pay enough attention to the client.
• The second person had multiple absences due to family problems or illness, leaving the client without care.
• The agency failed to introduce the sitter to the client and clarify expectations.
• The third person sent is unable to sit with the client while she smokes, despite knowing that the client is a smoker.

Review

Finding a reliable and attentive caregiver can be a challenging task, but unfortunately, this seems to be the experience of one individual who sought assistance for their loved one. Among the main complaints raised by this individual is the excessive use of cell phones by two out of three caregivers they had hired. Whether it involved playing games or chatting away, these distractions prevented them from providing the necessary attention to the client.

Another concern brought up is related to the introduction process between the caregiver and client. It appears that there may have been a lack of clear communication and expectation-setting during this stage. The reviewer questions whether it is company policy to simply drop off the sitter without proper introductions or explanations of what is expected in terms of care. This lack of guidance could contribute to misunderstandings and potential issues down the line.

Moving on to specific examples, the first caregiver sent by the agency demonstrated an apparent disregard for their duties. Preoccupied with their phone, they failed to dedicate sufficient attention to the client's needs. This behavior not only compromises the quality of care but also reflects poorly on the agency's selection process and training procedures.

The second caregiver encountered her fair share of challenges as well. Despite being initially available for work, she faced multiple absences due to family problems or personal illness within a span of just two weeks. Such frequent disruptions can be highly inconvenient for both clients and agencies seeking consistency in caregiving services.

Interestingly, it seems that some consideration was given regarding compatibility between caregivers and clients when it comes to smoking habits. The third person sent by the agency was aware that their assigned client is a smoker, but rather than compromising her comfort level, she openly expressed her own non-smoking preference. While respecting personal boundaries is important, it raises questions about how well-matched caregivers are with their assigned clients in terms of preferences and requirements.

In conclusion, these reviews shed light on some significant concerns surrounding caregiver professionalism, dedication, and agency communication. The excessive use of cell phones during working hours, lack of attention to clients, frequent absences, and potential mismatches in personal habits all contribute to a lackluster caregiving experience. These issues highlight the need for agencies to refine their screening processes, provide clearer guidelines for caregiver-client introductions, and ensure better compatibility between caregivers and clients. By addressing these concerns, both clients and agencies can work towards establishing a more beneficial and harmonious relationship that prioritizes the well-being of those receiving care.

This particular area of Mandeville, Louisiana boasts a variety of dining options ranging from upscale restaurants like Pat Gallaghers 527 and Trey Yuen Cuisine Of China to more casual spots like Waffle House and Liz's Where Y'at Diner. Nearby medical facilities include The Fertility Institute and Ochsner Clinic Northshore, ensuring easy access to quality healthcare services. Additionally, there are several pharmacies in close proximity for convenient medication needs. For those looking to relax and enjoy a cup of coffee, cafes such as Cafe Du Monde Coffee Stand and Starbucks are just a short drive away. Places of worship like St Timothy On The North Shore provide spiritual fulfillment, while entertainment can be found at Movie Tavern Covington. Overall, this part of Mandeville offers a blend of amenities that cater to varied interests and needs, making it an attractive option for seniors seeking a vibrant community with convenient amenities.

Restaurants

• Pat Gallaghers 527 (0.4 miles)
• Trey Yuen Cuisine Of China (0.5 miles)
• Lago Mexican Restaurant (1.2 miles)
• Waffle House (1.2 miles)
• Liz's Where Y'at Diner (1.3 miles)
• The Barley Oak (1.6 miles)
• Rips On The Lake (1.8 miles)

Physicians

• The Fertility Institute (0.7 miles)
• Ochsner Clinic Northshore (1.1 miles)
• Acadian Care (1.1 miles)
• Acadian Care Child Psychiatrist Clinic Mandeville (1.2 miles)
• Brian H Strand, MD FACS (1.3 miles)
• Leblanc Pediatrics Mandeville (1.3 miles)
• Slent (1.5 miles)

Hospitals

• Lurline Smith Mental Health Center (1.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• C & C Drugs (3.2 miles)

Cafes

• Cafe Du Monde Coffee Stand (1.9 miles)
• Starbucks (1.9 miles)
• PJ s Coffee (1.9 miles)
• Pj's Coffee (2.3 miles)
• Abita Roasting Co. Madisonville (4.7 miles)
• Starbucks (5.3 miles)
• Panera Bread (6.5 miles)

Places of Worship

• St Timothy On The North Shore (2 miles)

Theaters

• Movie Tavern Covington (4.6 miles)