Grand Cove Nursing & Rehabilitation Center

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Grand Cove Nursing & Rehabilitation Center

1525 West Mcneese Street, Lake Charles, LA 70605

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
89
4 stars
3
3 stars
2
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Grand Cove Nursing & Rehabilitation Center

    Pros

    • pro The facility was very clean and the staff were attentive to patients.
    • pro The staff were friendly and helpful, making visitors feel welcome.
    • pro The rehab team has been awesome; everyone is super nice and extremely helpful.
    • pro The front desk, nurses, aides, and physical therapy staff are very kind and professional.
    • pro The environment is warm, welcoming, and pleasant for patients and families.
    • pro The care provided is thorough and compassionate, with positive feedback from family members.
    • pro The facility is consistently described as clean, well-kept, and inviting.
    • pro The staff are responsive to needs and communicate well with families.
    • pro The caregivers are dedicated, attentive, and caring.
    • pro The facility comes highly recommended by families for care and rehab.

    Cons

    • pro The staff did not care.
    • pro The bathroom was filthy.
    • pro Family had to fetch nurses to get his meds.
    • pro The facility showed a lack of care and should be shut down.
    • pro After the hurricane relocation, the care provided was severely diminished and money mattered more than patient care.
    • pro They billed for an entire day's stay after delays, which felt greedy.
    • pro My sister's care was very poor.
    • pro The rooms and bathrooms were left nasty and dirty.

    Review

    Grand Cove presents itself in these impressions as a place with a strong capacity for warmth, cleanliness, and professional care, but with notable exceptions that have left some families frustrated or wary. Across numerous visits and conversations with staff, many reviewers repeatedly describe the facility as bright, well-maintained, and pleasant. They note clean rooms and hallways, pleasant smells, welcoming front desks, and a general sense that the environment is respectful and patient-centered. Families highlight that the building often feels less like a traditional nursing home and more like a supportive community where staff greet visitors warmly, answer questions, and provide clear guidance about rehab and daily routines.

    A large portion of the positive feedback centers on the people who work at Grand Cove. Reviewers repeatedly mention friendly, attentive, and professional staff who seem to genuinely care about residents. Nurses, aides, and therapists are frequently described as patient, compassionate, and dedicated - especially those involved in rehabilitation and mobility work. Families praise physical therapy teams for helping loved ones regain strength and walk again, and they commend front desk personnel and caregivers for being accessible and responsive, often going out of their way to keep families informed. There is a common sentiment that when the staff are at their best, residents feel supported, engaged, and cared for, with activities and meals that contribute to a positive daily experience.

    The rehab experience is a recurring highlight. Many reviewers credit Grand Cove's rehab program with meaningful progress and empathetic supervision. In these accounts, patients who arrive unable to walk or stand frequently leave with improved mobility and a renewed sense of independence, thanks to skilled therapists, clear communication from clinicians, and a consistently calm, encouraging environment. Families express gratitude for doctors and nurses who collaborate well with physical therapists, report timely updates, and reassure loved ones with thoughtful, proactive planning. In short, the rehab side of Grand Cove is often pictured as a strong anchor of the facility's reputation.

    Nevertheless, the collection of reviews does not shy away from difficult experiences. A smaller set of observations paints a starkly different picture: caregivers who were overwhelmed or inattentive, bathrooms that did not meet expectations, and delays in medication administration. Some family members recount situations in which care was not promptly delivered, leaving loved ones unsettled and family members frustrated by the lack of timely response. There are mentions of bedpan use, repeated calls for assistance that went unanswered, and a sense that compassion or attentiveness can vary by shift or unit. These accounts highlight that, in practice, consistency in care is not universal at Grand Cove, and the quality of experience can hinge on which staff members are on duty.

    Billing and administrative experiences add another layer of mixed sentiment. One extended family story describes a dramatic shift following a hurricane relocation several years ago, with a sense that the facility's priorities shifted toward finances rather than care, and with lingering bitterness about billing after a resident's move-out. In that anecdote, substantial funds had been spent on care, and the subsequent charge for an overnight stay brought feelings of frustration and distrust. This contrasts with many other reviews that emphasize smooth admissions, clear communication, and straightforward administrative service. The variability here serves as a reminder that financial and logistical experiences can color overall perceptions of a facility, sometimes overshadowing day-to-day clinical care.

    Beyond care quality and administration, several reviews touch on the emotional and human aspects of being in rehab or long-term care. Visitors frequently report moments of genuine warmth: a nurse noticing that a loved one is cold, a caregiver offering comforting conversation, or a receptionist greeting families with a cheerful, respectful tone. Some reviews explicitly note how small, thoughtful gestures - like timely updates, accessible staff, or well-decorated spaces during holidays - can make a meaningful difference to families navigating the stress of a loved one's care. Some residents themselves express satisfaction with food options and the overall home-like atmosphere, while others emphasize the availability of friendly staff and reassuring, patient-focused communication as key reasons they feel confident about the care their family member is receiving.

    There are a few mentions of concerns related to care philosophies and entry processes. Some reviewers express a preference for human contact over automated or camera-based entry systems, describing a desire for more personal, compassionate interactions at the point of entry. In these voices, the emphasis is on feeling welcomed and respected from the moment a visitor arrives, with a smoother, more human-centric process that minimizes repetitive data entry and reinforces trust. This perspective, while not universal, underscores an ongoing tension in long-term care between advancing technology and preserving the warmth and immediacy of human connections.

    In sum, Grand Cove emerges in these impressions as a facility with strong, often exceptional, rehabilitation and patient care experiences. For many families, the care team is empathetic, professional, and capable, delivering real improvements in mobility, mood, and overall well-being. Cleanliness, a respectful atmosphere, and accessible communication are frequently cited as strengths that help families feel confident about their loved ones' daily lives and long-term progress. Yet the reviews also reveal that experiences can vary significantly - from consistently high levels of attentiveness and compassion to episodes where residents' comfort and timely care did not meet expectations, leaving lasting concerns about quality and trust.

    For families considering Grand Cove, the takeaway is nuanced. The facility can deliver excellent rehab outcomes, clear and compassionate communication, and a generally supportive environment that feels like a caring home. However, potential visitors and future residents may want to probe staff levels, look for consistency across shifts, and ask detailed questions about bathrooms, cleanliness, medication routines, and any administrative processes that could affect billing or transition planning. Overall, Grand Cove appears to offer a blend of repeatedly strong positive experiences supported by dedicated staff, with legitimate cautionary notes about variability that sensible families will want to explore firsthand during tours and conversations with the leadership team.

    Features

    Housing

    • 109 resident community capacity 109 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lake Charles Regional (4 miles away) Lake Charles Regional (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Grand Cove Nursing & Rehabilitation Center is a premier assisted living community located in Lake Charles, LA. Our facility offers a wide range of amenities and care services designed to meet the unique needs and preferences of each resident.

    In terms of amenities, residents can enjoy the convenience of an on-site beauty salon for their grooming needs. They also have access to cable or satellite TV for entertainment purposes. Our community operated transportation ensures that residents can easily access off-site activities and appointments. For those who want to stay connected online, we offer a computer center with Wi-Fi/high-speed internet.

    Meals are an important aspect of our community, which is why we have a spacious dining room where residents can savor delicious restaurant-style meals. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.

    In terms of care services, our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that residents take their medications as prescribed. Our mental wellness program focuses on promoting emotional well-being and social engagement among residents.

    Grand Cove Nursing & Rehabilitation Center understands the importance of staying active and engaged, which is why we offer a variety of activities for residents to enjoy. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening within our community.

    Aside from our on-site amenities and services, our location provides easy access to various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship,and hospitals nearby.

    At Grand Cove Nursing & Rehabilitation Center, we strive to provide a comfortable and enriching environment for our residents. With exceptional amenities and personalized care services, we aim to enhance the quality of life for each individual in our community.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.1 miles)
    • Nina P's Cafe (0.2 miles)
    • Jimmy John's (0.2 miles)
    • Big Daddy's Sports Grill (0.7 miles)
    • Domino's Pizza (0.9 miles)
    • Weinie Dog's (0.9 miles)
    • Chick-Fil-A (1.5 miles)

    Places of Worship

    • Trinity Baptist Church (0.2 miles)
    • St Martin De Porres (1.5 miles)
    • Word Of Hope Family Worship (3.6 miles)

    Cafes

    • Starbucks (0.3 miles)
    • Panera Bread (1.6 miles)
    • Sassy Oil & Vinegar (1.7 miles)
    • Starbucks (1.9 miles)
    • Zeus Cafe (2.1 miles)
    • The Charleston Bistro (4.1 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Kroger Pharmacy (0.4 miles)
    • Hobgood Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • Albertsons Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)
    • Gordons Drug Store (2.3 miles)

    Physicians

    • Southwest Louisiana Imaging (0.4 miles)
    • David Heinen, MD (0.5 miles)
    • Memorial Medical Group (0.5 miles)
    • Pediatric Cardiology of Southwest Louisiana (0.5 miles)
    • The Plastic Surgery Center Of Southwest Louisiana (0.5 miles)
    • Muhammad Jadoon, MD (0.5 miles)
    • Falgoust Eye Medical A (0.5 miles)

    Hospitals

    • Lake Charles Urgent Care (0.4 miles)
    • Women & Children's Hosp Med (0.7 miles)
    • Imperial Calcasieu Surgical Center (0.8 miles)
    • Avail Health Lake Charles Hospital (1.2 miles)
    • Nami (2 miles)
    • Lake Charles Memorial Hospital Gauthier Campus (2.3 miles)
    • Extended Care of Southwest Louisiana (2.5 miles)

    Parks

    • Prien Lake Park (1.7 miles)
    • Prien Lake Mall Playground (2.2 miles)
    • Lake Charles Veteran's Memorial Park (4 miles)
    • Lake Charles Historic District (4.1 miles)

    Transportation

    • Hertz Rent A Car (2.4 miles)
    • U-Haul Neighborhood Dealer (2.5 miles)

    Frequently Asked Questions

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