Resthaven Nursing & Rehab Center in Lake Charles, LA

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  • Interior

    An elderly woman smiling while sitting indoors.

  • Outdoors

    A sunlit corridor with columns casting shadows along the walkway.

  • Decor

    A well-decorated dining area with neatly arranged tables and chairs, adorned with fresh flowers and soft lighting.

  • Living Room

    A spacious living room with colorful seating and a fireplace.

  • Building

    A scenic view of a building with columns and green awnings, surrounded by lush garden landscaping.

  • Architecture

    Interior view of a chapel with wooden pews and a central pulpit.

  • Bedroom

    A clean and modern hospital room with a bed and essential equipment.

  • Windows

    A well-lit hallway with large windows and shiny floors.

  • Dining

    A cozy dining area with a grand piano and elegant seating arrangement.

  • Landscaping

    Front view of a building with a porch and columns leading to the entrance.

  • Entrance

    Entrance to a theater with posters and a neon sign.

  • Seating Area

    A cozy seating area in a movie theater lobby, featuring two armchairs and a table with a lamp, flanked by movie posters.

  • Fireplace

    A cozy library room with a fireplace, bookshelves, and seating area.

  • Bathroom

    A modern bathroom with a sink, toilet, and hanging robes.

Resthaven Nursing & Rehab Center in Lake Charles, LA

Resthaven Nursing & Rehab Center is a nursing home community in Lake Charles, LA.

Information last verified:

1103 West Mcneese, Lake Charles, LA 70605

For more information about senior living options: (866) 208-4318

3.2 from 29 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
2
1 stars
10

Overall Review of Resthaven Nursing & Rehab Center

caveat 7 reviews mention this

Safety and supervision concerns

Several reviewers describe unsafe care and inadequate supervision.

A recurring complaint is that residents were not adequately supervised or monitored. Reviews describe serious falls with preventable outcomes, pressure-related skin problems, and injuries reported during care. Some reviewers also say they would not recommend the facility, citing overall neglect or very poor care results. Residents or families who had negative experiences connect those concerns to a lack of proper attention and follow-through.

common 8 reviews mention this

Caring, professional staff

Many reviewers describe staff as caring and professional.

Even among mixed reviews, many families say the nurses and CNAs were caring, helpful, and professional. Several note warm, attentive interactions and that staff members seemed familiar with residents’ needs. One reviewer also highlights support from specific staff for a resident with dementia and Down Syndrome. A different review adds that admissions may be less reliable, but still characterizes most of the staff as genuinely caring.

common 2 reviews mention this

Activities help residents stay engaged

Residents are described as staying engaged with scheduled activities.

Some reviewers specifically mention residents being involved in activities and community events. One family describes attending multiple parties and says staff supported residents during those events. Another reviewer says residents are happy and engaged in fun activities. Overall, the activity experience shows up as a positive part of daily life for families who had a good outcome.

caveat 4 reviews mention this

Communication and billing frustrations

Some families report trouble getting clear communication and billing help.

Multiple reviewers describe difficulty reaching the right people and getting consistent answers from administration. Reviews mention minimal communication with family and concerns about bills or charges that were hard to reconcile. One reviewer describes confusion over insurance handling and how the facility would be billed. Another says they felt ignored after moving their loved one in, especially regarding follow-up needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lake Charles Regional (3 miles away) Lake Charles Regional (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • Domino's Pizza (0.3 miles)
  • Weinie Dog's (0.5 miles)
  • Nina P's Cafe (0.5 miles)
  • McDonald's (0.8 miles)
  • Jimmy John's (0.8 miles)
  • Big Daddy's Sports Grill (0.9 miles)
  • Burger King (1 miles)

Physicians

  • Childrens Clinic Of Swla (0.6 miles)
  • Southwest Louisiana Imaging (0.7 miles)
  • Memorial Medical Group (0.8 miles)
  • Anesthesia Associates (0.9 miles)
  • Obgyn Associates (0.9 miles)
  • David Heinen, MD (0.9 miles)
  • Muhammad Jadoon, MD (1 miles)

Places of Worship

  • Trinity Baptist Church (0.7 miles)
  • St Martin De Porres (2.1 miles)
  • Word Of Hope Family Worship (3 miles)

Cafes

  • Starbucks (0.9 miles)
  • Sassy Oil & Vinegar (1.1 miles)
  • Starbucks (1.3 miles)
  • Panera Bread (1.7 miles)
  • Zeus Cafe (1.7 miles)
  • The Charleston Bistro (3.8 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Kroger Pharmacy (1 miles)
  • Albertsons Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Hobgood Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Gordons Drug Store (2.1 miles)

Hospitals

  • Lake Charles Urgent Care (1 miles)
  • Women & Children's Hosp Med (1 miles)
  • Imperial Calcasieu Surgical Center (1.1 miles)
  • Avail Health Lake Charles Hospital (1.3 miles)
  • Nami (1.7 miles)
  • Extended Care of Southwest Louisiana (2.1 miles)
  • Lake Charles Memorial Hospital Gauthier Campus (2.5 miles)

Parks

  • Prien Lake Mall Playground (1.8 miles)
  • Prien Lake Park (2.1 miles)
  • Lake Charles Veteran's Memorial Park (3.7 miles)
  • Lake Charles Historic District (3.7 miles)

Transportation

  • Hertz Rent A Car (1.9 miles)
  • U-Haul Neighborhood Dealer (2.1 miles)

Frequently Asked Questions

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