Garden Court Health And Rehabilitation Center

Pros

• The CNAs at Garden Court Health and Rehabilitation are praised for being out of this world and having great personalities.
• A family member had a positive experience at the rehab facility and found the staff to be caring and attentive.
• The physical therapy department is highly regarded, with the therapists receiving praise for their skills.
• The private rooms at Garden Court Health and Rehabilitation are described as quiet, pleasant, and cleaned well every day.
• The rehab portion of the facility is highly praised, with excellent staff providing good care.

Cons

• The staff (nurses and office workers) have gone downhill, with some being disrespectful and screaming at patients.
• The workers are not very professional and have made a hard time worse and more stressful.
• The nurses and aides are terrible, with horrible attitudes and being loud and disrespectful.
• There is an ant problem that they cannot get rid of.
• It takes forever to get assistance when calling out, especially after dark.
• The regular staff is very insufficient, neglecting patients' needs and not cleaning rooms adequately.
• The food is described as horrible and the meals are inexcusable.
• Dad fell multiple times while at the facility, including breaking his hip, without proper care or attention from staff members.
• Some of the staff was good, but overall the experience was negative due to issues such as bad food quality and lack of attentive care.

Review

Garden Court Health and Rehabilitation has garnered a mixed bag of reviews from families who have had loved ones stay at the facility. The initial impressions often lean towards positivity, especially regarding the caring nature of the Certified Nursing Assistants (CNAs) and the quality of rehabilitation services provided. Family members have noted that while the building itself is old and in need of repairs, some aspects like private room accommodations can be considered acceptable given their intended purpose. However, these positive experiences quickly become overshadowed by alarming concerns related to staff professionalism, communication, and patient care.

One recurring theme in the reviews is the decline in staff engagement over time. Initially, many families felt welcomed and satisfied with how their loved ones were treated; however, as time went on, significant issues began to surface. Some reviewers reported instances of unprofessional behavior among nurses and office workers, including rude interactions when family members sought information about their relatives? health or care updates. For instance, one reviewer recounted being disrespected during phone calls meant for checking on their family member's condition and having been put on hold for extended periods. This lack of communication is particularly troubling for those acting as power of attorney or next of kin since timely updates are crucial for making informed decisions regarding their loved ones' care.

Another critical aspect raised by several reviewers was the concerning quality of medical care received by patients at Garden Court Health and Rehabilitation. Multiple accounts indicate that medications were administered without prior discussion with family members despite explicit requests not to start new treatments without consent. Additionally, there are alarming testimonies reflecting inadequate attention leading to severe consequences; one individual described how their mother returned home with an untreated gaping wound after a five-day stay at the facility?a clear indicator that proper protocols may not have been followed.

The food quality has also emerged as a sore point in multiple reviews. Several family members expressed disappointment over what was served to residents, characterizing it as 'grotesque' or simply unacceptable for individuals requiring nourishing meals during recovery. They highlighted that not only was it unappetizing but also lacking nutritional value essential for health maintenance. This dissatisfaction adds another layer to already stressed circumstances faced by patients and their families alike.

Moreover, concerns about safety within the facility were voiced?particularly regarding fall incidents experienced by patients due to insufficient staffing levels or failure to monitor residents adequately. One reviewer shared a harrowing experience where their father fell multiple times during his eight-month stay before suffering a serious injury just before discharge. Another account emphasized neglectful practices like not conducting appropriate evaluations despite obvious injuries sustained by patients upon returning home.

On a more positive note, some reviews singled out exceptional physical therapy services provided at Garden Court Health and Rehabilitation; therapists were often praised for their expertise and commitment to aiding recovery effectively. However, this seemed contrarily isolated from the overall assessment of nursing staff performance versus rehabilitation support which operates under separate management.

In conclusion, while there are redeeming qualities about Garden Court Health and Rehabilitation?most significantly among rehabilitation services?the multitude of complaints surrounding unprofessional staff behavior, inadequate communication practices with families concerning patient well-being, neglected medical treatment protocols alongside poor dietary provisions paint a troubling picture for prospective residents and their loved ones considering this facility as an option for rehabilitation or long-term care needs. These accounts suggest an urgent need for improvement within various operational aspects if they seek to provide genuinely compassionate healthcare consistent with residents' dignity and safety requirements moving forward.

Pharmacies

• Airline Drug (0.3 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Kroger Pharmacy (2 miles)
• Walmart Pharmacy (2.2 miles)
• Benzer Pharmacy (3.5 miles)
• Super 1 Foods (4.3 miles)

Parks

• Brownlee park (0.5 miles)
• Island Park (6.2 miles)
• Mike Wood Park (7.4 miles)

Restaurants

• Andy's Frozen Custard (1.1 miles)
• Walk-On's Sports Bistreaux - Bossier Restaurant (1.3 miles)
• Avocado California Roll & Sushi (1.4 miles)
• Chuck E. Cheese's (1.6 miles)
• Taco Bell (1.7 miles)
• Nicky's Mexican Restaurant (1.7 miles)
• Burger King (1.8 miles)

Physicians

• Ark-La-Tex Oral (1.3 miles)
• Gastrointestinal Specialists (1.5 miles)
• Ark-La-Tex Children's Clinic (1.5 miles)
• Willis-Knighton Physician Network (1.5 miles)
• WK Bone and Joint Clinic (1.5 miles)
• Smith Thomas M MD FACC (1.5 miles)
• WKMC Cardiovascular Co (1.5 miles)

Cafes

• Starbucks (1.4 miles)
• Newk's Eatery (1.4 miles)
• Strawn's Eat Shop Also (2.4 miles)
• Starbucks (3.7 miles)
• Lowder Baking Co. (7.7 miles)

Places of Worship

• First Baptist Church-Bossier (3.6 miles)
• St Joseph Catholic Church (7.7 miles)
• First Baptist Church of Shreveport (7.8 miles)

Theaters

• Strand Theatre (5.2 miles)

Hospitals

• Brentwood Hospital of Shreveport (5.5 miles)
• Veterans Health Administration (5.5 miles)
• Doctor's Hospital (5.6 miles)
• Promise Hospital of Louisiana (6.2 miles)
• Louisiana State University Hospital (7.3 miles)
• LSU Women's & Children's Clinic (7.3 miles)
• Wk Refractive Surgery Center (7.6 miles)

Transportation

• Barksdale Air Force Base (5.6 miles)