Cherry Ridge
Save5980 Cherry Ridge Road, Bastrop, LA 71220
For more information about senior living options: (844) 490-3973
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The collection of impressions about this facility reads like a patchwork quilt of experiences - bright patches of warmth and care woven together with darker patches of frustration and worry. On one hand, many reviewers describe a community where the staff truly shows up for residents. They speak of kindness, attentiveness, and a level of dedication that makes the place feel welcoming and supportive. The activity department, in particular, earns repeated praise, described as engaging, creative, and genuinely focused on the residents' well-being. In one or two notes, families mention feelings of being part of a family unit, thanks to the people who work there - from the activity director to the laundry team - who are viewed as more than just staff, but part of the residents' daily lives.
The U-shaped arc of sentiment continues with broad accolades for the culture of care. Several reviews emphasize the "agape" or unconditional love extended to each person, suggesting that the staff's approach goes beyond rote routines and toward real, personal attention. A few families describe the facility as a strong choice for both long-term care and short-term therapy, highlighting a sense that their loved ones were treated with dignity and respect. There are explicit statements about the place being "great" for loved ones and about the staff's willingness to go the extra mile, painting a picture of a community where residents are treated like family.
Yet, the praise coexists with poignant caution. Some reviewers would not choose this facility if they had to do it again, signaling that the experience can swing from deeply positive to deeply troubling depending on circumstances. One person bluntly states that, if given a choice, they would not pick the place, underscoring a belief that the facility should not be open in its current state. Another reviewer reflects a long-term, retrospective gratitude while simultaneously acknowledging that the experience was imperfect, indicating that in their view the overall care depended heavily on individual staff and specific moments rather than being uniformly outstanding across all categories.
A cluster of negative experiences centers on practical and administrative shortcomings. There are detailed complaints about misplacing belongings - clothes, shoes, socks, and other items that were supposed to stay with residents or be returned after use. One family recounts buying new clothes and specialty shoes for a loved one who was missing a big toe, only to have those items repeatedly go astray; even after the resident's passing, family members report ongoing disappointment about finding or retrieving belongings. The tone here is one of frustration and a sense that there is a failure to consistently safeguard resident possessions, with administration being polite but not decisively corrective in addressing the recurring losses.
Another severe critique focuses on a safety lapse tied to an incident outside of town. A family describes their father suffering a serious injury - hip and arm fracture - within a short window of time and being left uninformed for almost a day. The narrative claims that a staff member on a shift dropped the resident and did not promptly alert other staff, resulting in a lack of communication and delayed support for a totally disabled father. The reviewer characterizes this as a fundamental breakdown in accountability and says the facility did not reach out to the family or accommodate the needs arising from that incident. This account leaves a lasting impression of risk and a sense that responses to emergencies and family communication were not up to the standard expected from a top-tier care setting.
Interestingly, there is a contrasting historical note that softens the sting of the more recent criticisms. One reviewer, reflecting on an earlier period (around 2013?2014), recalls a time when the facility's staff were described as "mostly wonderful, wonderful caring people" who treated their beloved father with dignity and respect. The nostalgia is tempered by the reality that memories of good care can coexist with reminders of ongoing challenges, but it does suggest that the facility's core strengths - genuine care, steadfast dedication, and respectful treatment - have existed alongside more problematic episodes.
Taken together, the portrait that emerges is of a place capable of extraordinary warmth and meaningful human connection, alongside significant gaps in accountability and operational consistency. For many families, the staff's compassion and the engaging activities offer real comfort and reassurance that their loved ones are cared for in a compassionate environment. For others, the same environment raises concerns about the safeguarding of belongings, timely communication, and incident response. The message that threads through these testimonials is not simply a verdict of "good" or "bad," but a nuanced portrait of a facility where love and loyalty can flourish in parallel with accountability gaps that demand attention and improvement.
Cherry Ridge in Bastrop, LA is an assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community includes a beauty salon, allowing residents to maintain their personal grooming and appearance. Cable or satellite TV is available for entertainment purposes, along with a gaming room and a small library for recreational activities.
For convenience, Cherry Ridge offers community-operated transportation and transportation arrangement services to assist residents with non-medical needs or doctor's appointments. The community also provides move-in coordination to ease the transition process for new residents.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are accommodated. The fully furnished apartments feature private bathrooms and kitchenettes for added convenience.
Cherry Ridge prioritizes the wellness of its residents by offering a fitness room, outdoor space for relaxation, and a wellness center. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.
The care services provided at Cherry Ridge include 24-hour call system, 24-hour supervision, assistance with daily living activities such as bathing, dressing, transfers, and meal preparation. Medication management is also provided along with special dietary restrictions for individuals with specific health needs. A mental wellness program is available to support the emotional well-being of residents.
Residents can enjoy various activities offered by Cherry Ridge including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Cherry Ridge is conveniently located near pharmacies, restaurants, places of worship, and hospitals ensuring easy access to essential services outside the community.
Cherry Ridge is located at 5980 Cherry Ridge Road, Bastrop, LA 71220 in Morehouse Parish, Louisiana
Cherry Ridge on seniors.fyi includes 11 photos including images showing interior, rehabilitation, exercise equipment, physical therapy, open space, building, entrance, architecture, and more.
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