Kenwood Health And Rehabilitation Center

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  • Interior

    A room with two beds, a television, chairs, and windows letting in natural light.

  • Building

    A commercial building with a triangular roof under a clear blue sky.

  • Architecture

    A view of a commercial building with a parking lot on a clear day.

  • Landscaping

    A serene courtyard with benches, a table, and lush vegetation under a clear blue sky.

  • Outdoor

    A tidy garage area with a parked vehicle, a package on the ground, and outdoor furniture.

  • Lobby

    A welcoming lobby area featuring a reception desk and cozy seating.

Kenwood Health And Rehabilitation Center

130 Meadowlark Drive, Richmond, KY 40475

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
87
4 stars
1
3 stars
0
2 stars
1
1 stars
11

Skilled Nursing Facility

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    Overall Review of Kenwood Health And Rehabilitation Center

    Pros

    • pro Such a caring staff who loves their residents and ensures they have the best quality of life possible. They have always put residents first and made sure their needs are met to the best of their ability.
    • pro Kenwood is a family environment that truly cares about their residents. They provide great care and have an awesome life enrichment program!
    • pro Kenwood is an outstanding team of professionals providing outstanding services to their residents. The residents are well cared for and very happy.
    • pro The compassion and care that each staff member shows to the residents and their families is exceptional!
    • pro Not only do the employees enjoy their jobs, but they truly love the residents like family. The facility is always clean, and the kitchen is under new management so the meal quality/diversity has improved greatly!

    Cons

    • pro The nurses only care about their phones and are always on break.
    • pro The aides run around relentlessly with zero help from the nurses.
    • pro It is a bad look for the facility to allow this and partake in such activities all day when patient care needs to happen.
    • pro The business office provided conflicting information and treated payments as threats.
    • pro An application was sent to Kynect under someone's name, risking insurance problems.
    • pro Residents drink from bathroom faucets, with no sanitary water.
    • pro There are reports of neglect, including patients not being fed, bedsores, and being left in soiled conditions.
    • pro A resident's hearing aid was lost and never found or returned.
    • pro The stay was described as causing severe weight loss and untrained, rough staff.

    Review

    What emerges from these accounts is a complex and highly inconsistent picture of Kenwood Health and Rehabilitation. On one end you have stories that praise the place as a caring, family-like environment with attentive staff, daily enrichment, clean facilities, and a kitchen that has improved under new management. On another end you have a chorus of deeply troubling experiences: what patients and families describe as neglect, mismanagement, and miscommunication that affected care, safety, and even basic dignity. Taken together, the reviews convey a facility where experiences vary dramatically by shift, wing, and perhaps the particular staff on duty, leaving prospective families unsure about what to expect.

    Several reviewers voice frustration with the day-to-day care that patients receive, or fail to receive. A common thread is the impression that nurses are frequently unavailable because they are "on break" or otherwise distracted, with aides acting without sufficient supervision. One visitor explicitly describes nurses who appear more interested in their phones or their own breaks than in responding to residents' needs, and notes that aides are left to scramble and manage without adequate nursing support. The impression of insufficient supervision and inconsistent nurse availability recurs in multiple accounts, including claims that an administrator or other staff members are present in situations where patient care was the immediate concern. Add to that the perception that some caregivers may be outside smoking during or near work hours, which further fuels concern about timely and appropriate care for residents.

    Beyond frontline care, there are recurring complaints about the facility's administrative and financial processes. Several families recount conflicting information from different office staff, especially around billing and Medicaid processing. One family was told a certain date by which payment should be made, only to receive a later call stating the bill was due and framed as something that would affect the administrator's impression of the family if not paid promptly. Even more troubling is a saga in which an application to Kynect (Medicaid) was allegedly submitted under another family member's name. The husband, who is the power of attorney for his mother, received Medicaid cards - an outcome that was described as a major error that could jeopardize other insurance coverage. The situation involved missing phone calls, no clear resolution, and a decision to terminate the mistaken application after being unable to reach the staff member who could clarify matters. In short, inconsistent and sometimes opaque office practices left families worried about both ongoing eligibility and the broader coordination of care.

    The reviews also recount disturbing and specific patient-care incidents. Some residents were described as not being fed adequately, with staff seemingly detached from mealtime assistance or preference. There are mentions of bedsores developing in the short term, and of residents who appeared malnourished or physically diminished, with reports of weight loss measured in tens of pounds over days or weeks. One account describes a resident who, after hip surgery, was sent to rehab and did not receive adequate rehab support; another family describes a patient who would not eat and whose tray was simply taken away, with the implication that staff did not actively engage in feeding or nutritional coaching. There are also stories of medicines and personal belongings going missing or being mishandled - an especially alarming claim that a hearing aid was lost just before discharge and then denied by staff, leaving a family in distress and with no clear path to remediation. These kinds of functional gaps - unreturned calls, missing clothes, missing medications, and alleged security lapses - contribute to a pervasive sense of lapses in accountability.

    Security concerns and patient safety anxieties recur as well. One reviewer flagged a "security issue" involving a missing hearing aid that was never accounted for, and another described a situation where a resident's clothing and other belongings were not properly tracked or returned in a timely fashion. There are allegations of lax monitoring, with a social worker and nursing staff being notified repeatedly about missing items, yet no satisfactory resolution. Other accounts describe a pattern of neglectful behavior: a patient left in a bed or gown for days, care that did not align with the person's documented needs, and a general sense that some staff were more attentive to their own tasks than to patient comfort and safety. In a particularly stark narrative, a family described a mother who, after 19 days in Kenwood, could not walk to the car or even transfer safely, and who remained in a hospital gown for days, with the room consistently smelling of soiled conditions and inadequate changes to personal care.

    Against these negative experiences, there are voices that try to present a balanced or even positive view. Some reviewers praise a caring staff who treat residents like family, highlight an environment that feels like a "family environment," and note that the facility is clean and well-maintained. Others commend a life-enrichment program, the dedication of employees who enjoy their work, and improvements in the kitchen that increased meal variety and quality. A few accounts specifically credit staff with putting residents' needs first and emphasize the comfort that comes from knowing loved ones are in capable hands. These positive voices suggest that, for some families and patients, Kenwood can deliver the kind of attentive, compassionate care that is expected in a quality rehabilitation facility.

    In sum, the experience of Kenwood Health and Rehabilitation appears highly uneven. For some families, the facility provides a warm, well-run environment with thoughtful programming, clean surroundings, and caregivers who clearly value residents. For others, serious concerns loom large: inconsistent nurse availability, apparent lapses in basic care and monitoring, administrative missteps that threaten financial and health plan integrity, and incidents in which residents' safety and dignity may have been compromised. The most consistent message across reviews is the need for thorough due diligence: visiting the facility, asking pointed questions about staffing patterns, governance, and care plans, requesting up-to-date details on billing and Medicaid, and following up with state resources or ombudsmen if concerns arise. Families weighing Kenwood as a potential place for a loved one would do well to listen to both sides of the conversation, verify current practices, and demand clear lines of communication and accountability from the facility's leadership.

    Features

    Housing

    • 93 resident community capacity 93 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kenwood Health and Rehabilitation Center in Richmond, KY is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community prioritizes the comfort and well-being of its residents by providing numerous amenities such as a beauty salon, cable or satellite TV, a fully furnished environment, a gaming room, and a small library. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions catered to.

    For those who enjoy staying active, Kenwood Health and Rehabilitation Center offers a fitness room with fitness programs, ensuring residents have the opportunity to maintain their physical health. Planned day trips and scheduled daily activities are also available for those seeking more engagement and socialization opportunities.

    Residents at Kenwood Health and Rehabilitation Center will have access to various support services such as assistance with activities of daily living including bathing, dressing, and transfers. The community also provides medication management and follows diabetes diets to ensure the health needs of all residents are met. Mental wellness programs are offered to prioritize the emotional well-being of each individual.

    The location of Kenwood Health and Rehabilitation Center is ideal for residents as it is surrounded by numerous pharmacies, physicians' offices, restaurants, cafes, places of worship, theaters, parks, hospitals, and transportation options. This ensures that residents have easy access to necessary resources and enjoyable recreational activities in the surrounding area.

    Overall, Kenwood Health and Rehabilitation Center is committed to providing top-notch care services along with an array of amenities to create a comfortable and enjoyable living environment for its residents.

    Nearby Places of Interest

    Restaurants

    • Rally's (0.1 miles)
    • Qdoba Mexican Eats (0.1 miles)
    • McDonald's (0.2 miles)
    • Hardee's (0.3 miles)
    • Penn Station East Coast Subs (0.3 miles)
    • Arby's (0.3 miles)
    • Richmond Beer House (0.5 miles)

    Physicians

    • Huffman & Huffman Eye Care Center (0.3 miles)
    • Occupational Medicine Center (0.3 miles)
    • Central Kentucky Eye Associates (0.4 miles)
    • Dermatology consultants Richmond (0.4 miles)
    • Gordon & Salter Chartered (0.4 miles)
    • Central Kentucky Surgery Psc (0.5 miles)
    • Richmond Open MRI (0.5 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • Baptist Health Professional Pharmacy (1 miles)
    • Medicine Shoppe (1.1 miles)
    • Community Partnership (1.2 miles)
    • Madison Drug (1.3 miles)
    • M & M Drug Store (1.3 miles)
    • McCay's Total Care Pharmacy (1.3 miles)

    Hospitals

    • Pattie A Clay Regional Medical Center (0.6 miles)
    • Pattie A Clay Rehabilitation Center (0.7 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.6 miles)
    • Colonel's Cab Co. (1.2 miles)
    • U-Haul (9.7 miles)

    Parks

    • Irvine Mcdowell Park (0.7 miles)
    • Lake Reba Recreational Complex (2.7 miles)
    • Battlefield Park (6.2 miles)

    Cafes

    • Panera Bread (0.9 miles)
    • Starbucks (0.9 miles)
    • Purdy's Coffee Co. (1.5 miles)

    Places of Worship

    • First Christian Church (0.9 miles)
    • Community Christian Church (1 miles)
    • Faith Created Assembly of God (1.1 miles)
    • Irvine Street Holiness Church (1.6 miles)
    • Full Gospel Community Church (1.7 miles)
    • Glory Land Baptist Church (6.1 miles)
    • Tates Creek Baptist Association (7 miles)

    Theaters

    • Cinemark (1 miles)

    Frequently Asked Questions

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