Good Shepherd Community Nursing Center in Phelps, KY

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    A cozy restaurant with outdoor seating, surrounded by beautiful landscaping and mountain views.

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    A serene outdoor patio area with green umbrellas and a scenic backdrop.

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Good Shepherd Community Nursing Center in Phelps, KY

60 Phillips Branch Road, Phelps, KY 41553

For more information about senior living options: (844) 490-3973

4.8 from 71 reviews
5 stars
66
4 stars
2
3 stars
1
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Good Shepherd Community Nursing Center

Pros

  • pro The reviews describe Good Shepherd as the best place in Pike County for loved ones and for work, with grateful families praising the care.
  • pro The staff are consistently described as caring, friendly, and highly professional.
  • pro The facility is repeatedly noted for being clean, neat, and home-like.
  • pro The rehabilitation services, including physical therapy, are described as outstanding.
  • pro Residents are treated like family, with personalized attention and warm interactions from caregivers.
  • pro Communication with the care team is seamless and informative.
  • pro A wide range of engaging activities and frequent events keep residents active and happy.
  • pro Families appreciate outings, meals, and opportunities for social connection.
  • pro The administration is accommodating and supportive of volunteers and residents alike.
  • pro Staff go above and beyond to meet residents' needs and ensure their safety and well-being.
  • pro The overall atmosphere is described as warm, welcoming, and caring.

Cons

  • pro One reviewer calls the facility "a JOKE" and says it should be shut down for the way patients are cared for.
  • pro A reviewer states that meals are forgotten and, when provided, are left in front of patients who cannot feed themselves.
  • pro A reviewer claims staff lose things and forget to help patients who can't walk to the restroom.
  • pro A reviewer warns that these issues could lead to a lawsuit.
  • pro One review mentions ongoing sexual harassment from residents, suggesting an unsafe environment.

Review

Good Shepherd Community Nursing Center in Phelps, KY is best suited for families seeking a warm, home-like nursing and rehabilitation environment where residents are treated like family and daily life centers on personalized care, robust rehab, and an active social program. The community shines for those who want dependable cleanliness, approachable staff, and a renovated, welcoming atmosphere as a core part of daily living. It functions well for long-term residence and short-term rehab alike, with a clear emphasis on restoring independence through therapy and meaningful activities.

Those who may want to consider alternatives include families prioritizing highly specialized medical acuity, memory-care security, or a more clinical, hospital-like setting. While the reviews consistently praise compassion and attentiveness, there are a small number of negative voices that point to missed meals and other care lapses. Prospective families should verify care-for-meal routines, responsiveness on off-hours, and the facility's approach to individualized care plans. For those requiring very strict oversight or a particular care niche, exploring other local options may be prudent.

The strongest pros revolve around staff warmth, professionalism, and a genuine sense of community. Nursing and CNA teams are repeatedly described as well-trained, patient, and deeply engaged with residents' stories, leading to a consistently welcoming environment that feels like home. Cleanliness is a standout; corridors, rooms, and common areas nearly universally receive praise for being spotless and well kept. The rehabilitation program is repeatedly highlighted as a major differentiator, with therapy departments lauded for effectiveness, progress, and the seamless coordination with physicians and families.

Activity programming and social opportunities add another layer of value. Reviewers consistently note plentiful, well-organized activities, including outings and on-site events, that promote morale and independence. The facility's culture - where staff go above and beyond to facilitate outings, celebrations, and family involvement - helps residents stay engaged and preserve autonomy. Administration often appears accessible and supportive, reinforcing a sense of partnership with families and volunteers, which in turn strengthens trust in the care trajectory.

When weighing the notable positives against the negative signals, the overall consensus remains strongly favorable. A couple of one-star experiences point to occasional gaps in meal service, attention, or communication, and one review flags a troubling behavior issue reported by a resident. Those instances stand out precisely because they are uncommon in a climate otherwise described as consistently compassionate and capable. The confluence of outstanding care, clean environment, engaging programming, and a staff culture that feels like a caregiving family largely mitigates these concerns, but they underscore the importance of direct conversations with the administrator, clear expectations for meals and routine tasks, and ongoing check-ins during the transition to care or rehab.

In practical terms, families considering Good Shepherd should plan a thorough in-person tour focused on day-to-day routines: meal service, care delivery during peak hours, and the cadence of therapy sessions. Meet the therapy team to understand goals, timelines, and discharge plans, and request a written outline of daily programming so residents can anticipate a steady rhythm. It is wise to observe how staff respond to questions and how residents interact with caregivers to gauge how closely the environment aligns with desired standards of dignity and independence. When these factors align, Good Shepherd offers a compelling, trusted path to compassionate care and meaningful rehabilitation.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Good Shepherd Community Nursing Center in Phelps, KY is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, and a computer center is provided for those who want to stay connected.

A spacious dining room offers restaurant-style dining, where delicious meals are prepared and served with special attention given to dietary restrictions, including diabetes diets and other special dietary needs. Housekeeping services ensure that residents' living spaces are kept clean and comfortable.

For recreation and socialization, residents have access to a fitness room, gaming room, small library, and outdoor space where they can relax and enjoy the beautiful surroundings. Scheduled daily activities are organized by the staff, but residents are also encouraged to run their own activities according to their interests.

Residents' safety is a priority at Good Shepherd Community Nursing Center with 24-hour call system supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Medication management is also available to ensure that residents receive the proper dosages on time.

The community's focus on mental wellness is evident through its mental wellness program designed to support the emotional well-being of its residents. Transportation arrangements for non-medical purposes as well as doctors' appointments are available for added convenience.

In addition to these amenities and care services, there are several nearby pharmacies, physicians' offices, restaurants, and places of worship within close proximity to the community. This ensures that residents have easy access to essential services without having to travel far from home.

Overall, the Good Shepherd Community Nursing Center provides a welcoming environment where seniors can receive comprehensive care while enjoying various amenities and engaging in social activities that promote a fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Family Medical Center (0 miles)
  • Mountain Comprehensive Care Center (11.7 miles)
  • Arh Tug Valley Medical Mall (12.1 miles)
  • Williamson Foot Clinic (13.6 miles)
  • Comprehensive Health Solutions (14.4 miles)
  • Williamson Health and Wellness Center (14.4 miles)
  • Tug Valley Pediatrics (14.4 miles)

Places of Worship

  • Jamboree Church of God (0.3 miles)
  • Phelps First Baptist (1 miles)
  • Jehovah's Witnesses (1.4 miles)
  • Peter Creek Presbyterian Church (1.4 miles)
  • Hatfield John C Rev & Jettilee (4.4 miles)
  • Bethany Bible Church (6.4 miles)
  • Jesus Tabernacle Church (7 miles)

Pharmacies

  • Citizens Drugs (1.6 miles)
  • Good Neighbor Pharmacy (1.6 miles)
  • Smith's (4.2 miles)
  • Kimper Pharmacy (11.5 miles)
  • Good Neighbor Pharmacy (12 miles)
  • Total Pharmacy Care of Belfry (12 miles)
  • Good Neighbor Pharmacy (12.7 miles)

Restaurants

  • Bertha's Diner (4.6 miles)
  • Better Foods (11.8 miles)
  • Sprinkles (13 miles)
  • Arby's (13.1 miles)
  • Giovanni's of South Williamson KY (13.4 miles)
  • Captain D's (13.6 miles)
  • Subway (13.7 miles)

Parks

  • Grants Branch Park (6.7 miles)
  • Poplar Gap Park (15.2 miles)

Transportation

  • U-Haul (12.4 miles)
  • U-Haul Neighborhood Dealer (15.5 miles)
  • Enterprise Rent-A-Car (16.4 miles)

Cafes

  • Cc Cafe (13.3 miles)

Hospitals

  • Williamson Memorial Hospital (14.7 miles)
  • Buchanan General Hospital (15 miles)
  • Williamson Appalachian Regional (15.3 miles)
  • Appalachian Hospital (15.3 miles)

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