Heritage Hall Grundy

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Heritage Hall Grundy

Information last verified:

2966 Slate Creek Road, Grundy, VA 24614

For more information about senior living options: (844) 490-3973

4.3 from 27 reviews
5 stars
20
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Overall Review of Heritage Hall Grundy

Pros

  • pro They have a great administrative and clinical team, and their activities department is fantastic, engaging residents with fun events.
  • pro The facility provides great care for its residents, including those in rehab.
  • pro The staff care deeply about the community and the people they serve.
  • pro The administration is friendly and helpful, making visitors and families feel comfortable.
  • pro They take excellent care of residents and treat them like family.
  • pro The facility is clean, well-maintained, and staffed by friendly nurses.
  • pro The staff are gracious, courteous, and responsive to questions.

Cons

  • pro The reviewer notes that medications are given without explaining to residents what they are receiving.
  • pro The reviewer reports a lack of communication with families, with the social worker not returning calls.
  • pro The reviewer states that call-button response times are slow, sometimes taking over 15 minutes.
  • pro The reviewer observes that there is only one phone for all patients, causing delays in contacting loved ones.
  • pro The reviewer mentions pest and safety concerns, such as ants in the facility and snakes near the back door.
  • pro The reviewer notes there is no outdoor space or opportunities for fresh air or outdoor activities.
  • pro The reviewer characterizes the management as poor, calling it bad management and stating the facility is not a pleasant place to be.

Review

Heritage Hall Grundy is best suited for families seeking a warm, resident-centered environment where the administrative and clinical teams are highly visible and the activities calendar is consistently engaging. The community tends to attract seniors who value personal relationships with staff and a culture that treats residents like family. It functions well for those navigating short-term rehab or ongoing assisted living, provided there is a commitment from family to stay involved with care planning. For families that insist on near-perfect communication, completely transparent medication management, or expansive outdoor space, alternatives with starker process controls and broader outdoor amenities may be a better fit.

The strongest hedges here are clear: a capable admin team, solid clinical oversight, and an activities department that delivers variety and meaningful engagement. Multiple families report staff who are friendly, attentive, and genuinely invested in residents’ well-being. Testimonials frequently highlight care that feels personal, grandchildren and siblings alike are described as being treated with respect and kindness, and administrators are praised for approachability and steadiness. Cleanliness and a modern-feeling environment also surface as positives, reinforcing the sense that Heritage Hall provides a comfortable, home-like setting for daily living.

Yet the guardrails are real and matter. Several reviews flag communication as a persistent friction point: social workers or key staff may not return calls promptly, and out-of-town families in particular can feel out of the loop. There are concrete breakdowns in how information travels, medication details sometimes aren’t conveyed clearly to residents, and call-bell responses can be delayed. The facility has faced concerns about how quickly staff can connect families to the resident, plus operational headaches like limited room phones that complicate family communication. On the practical side, pest control and occasional odor or cleanliness notes appear in some accounts, and there is debate about whether the environment supports vigorous outdoor activity or fresh-air breaks.

These pros offset the cons in meaningful, practical ways for many families. When care is the priority, Heritage Hall’s stable nursing presence and hands-on administrative engagement create a trustworthy backbone. The engaging activities program and the perception that staff treat residents like family translate into daily life that can feel secure and uplifting, even if communications aren’t flawless. For relatives who can balance occasional information gaps with frequent personal check-ins and who place high value on compassionate caregiving and social stimulation, the positives often outweigh the drawbacks. The facility’s ability to deliver both long-term care comfort and rehab-like supports in a familiar setting remains a compelling combination.

To make a well-founded decision, prospective families should steer conversations with leadership around three practical areas: how medication management is actually coordinated and communicated to families, what the expected call-bell response times are during peak hours, and how families are kept informed about care plans and daily changes. Ask to speak with the administrator and the social worker to understand escalation pathways for concerns. Inspect the room-by-room environment, request a tour of common spaces, and inquire about outdoor access and programming schedules to gauge whether the setting aligns with lifestyle preferences. Inquire about pest control history and ongoing prevention, and ask for recent examples of how family input has shaped resident care.

The bottom line: Heritage Hall Grundy is a solid, credible choice for families who prize warmth, consistent clinical oversight, and an animated activities calendar. It may not be the best fit for those who require flawless, real-time communication, absolute transparency in medication management, or expansive outdoor spaces. If those attributes matter, and if distance to access is not a barrier, alternative communities with stronger process controls and more robust outdoor amenities deserve consideration. For families willing to lean into the strengths while monitoring the gaps, Heritage Hall offers a dependable, homelike option with proven caregiving depth in Grundy.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall Grundy in Grundy, VA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and convenient living environment with fully furnished apartments featuring private bathrooms and kitchenettes. Residents can enjoy the beauty salon for their grooming needs and have access to cable or satellite TV for entertainment.

Heritage Hall Grundy understands the importance of staying active and engaged, which is why they offer various activities and amenities to cater to different interests. The community has a gaming room, small library, fitness room, and outdoor space where residents can socialize and participate in hobbies at their leisure. Planned day trips, resident-run activities, and scheduled daily activities also keep residents entertained throughout the week.

The care services at Heritage Hall Grundy are designed to support residents with their daily living tasks. There is 24-hour supervision and a 24-hour call system in place to ensure the safety of all residents. Assistance with bathing, dressing, transfers, and medication management are provided by trained staff members. Special dietary restrictions such as diabetes diets are accommodated during meal preparation and service.

Transportation arrangements are available for non-medical purposes as well as for doctor's appointments. Move-in coordination is offered to streamline the process for new residents. Additionally, concierge services are available to assist residents with any needs or requests they may have.

With parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located within close proximity to Heritage Hall Grundy, residents have easy access to essential services within the local community.

Overall, Heritage Hall Grundy provides a caring and supportive environment where seniors can live comfortably while receiving assistance with their daily activities and enjoying various amenities and activities tailored to their preferences.

Nearby Places of Interest

Hospitals

  • Buchanan General Hospital (1 miles)
  • Clinch Valley Medical Center (19.3 miles)

Physicians

  • Clinch Valley Orthopedics At Buchanan General Hospital (1 miles)
  • Tri-State Clinic (1.1 miles)
  • Family Medical Center (14.2 miles)
  • Russell Fork Walk In C (16.5 miles)
  • Hao Pham, MD (19.2 miles)
  • Nasreen R. Dar, MD (19.2 miles)
  • Merit Medical Group (19.3 miles)

Pharmacies

  • Medical Park Pharmacy (1.1 miles)
  • Good Neighbor Pharmacy (1.1 miles)
  • Buchanan Pharmacy Associates (1.1 miles)
  • Tri-State Pharmacy (3.6 miles)
  • Westwood Pharmacy (3.8 miles)
  • Good Neighbor Pharmacy (5.7 miles)
  • Family Drug (5.8 miles)

Places of Worship

  • Grundy United Methodist Church (2.3 miles)
  • Crossview Church Of Christ (2.7 miles)
  • St Joseph Catholic Church (4.2 miles)
  • Big Branch Church of Christ (4.2 miles)
  • LPCC Kids Page (4.6 miles)
  • Grace Baptist Church (4.7 miles)
  • Looney's Chapel United Methodist Church (6.9 miles)

Parks

  • Poplar Gap Park (2.7 miles)
  • Council Park & Pool (15.1 miles)
  • Grants Branch Park (19.4 miles)

Restaurants

  • Taco Bell (2.8 miles)
  • El Sombrero (2.8 miles)
  • Long John Silver's (3.5 miles)
  • Pizza Hut (3.6 miles)
  • Dotson Drive Inn (3.7 miles)
  • Peking Chinese Restaurant (4 miles)
  • Italian Village (4.2 miles)

Transportation

  • CSX Technology (13.7 miles)
  • U-Haul Neighborhood Dealer (19.7 miles)

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