Heritage Hall Grundy

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Heritage Hall Grundy

2966 Slate Creek Road, Grundy, VA 24614

For more information about senior living options: (844) 490-3973

4.3 from 27 reviews
5 stars
20
4 stars
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Skilled Nursing Facility

Overall Review of Heritage Hall Grundy

Pros

  • pro They have a great administrative and clinical team, and the activities department is fantastic.
  • pro They do lots of fun things to engage residents.
  • pro The facility provides great care for residents and their families.
  • pro This facility is an excellent place for loved ones.
  • pro Lynn and the staff at Heritage Hall care deeply about their community and the people they serve.
  • pro The staff are friendly, professional, and make families feel comfortable.
  • pro They took awesome care of grandparents and treated them like family.
  • pro The facility is clean, well-maintained, and the nurses are friendly and attentive.
  • pro The staff were gracious and courteous, and they answered questions with care and provided reassurance.

Cons

  • pro The reviewer is disappointed with how medications are administered to their mom, and she is not informed about what she is being given.
  • pro There is no communication from the facility; family calls go unreturned.
  • pro The reviewer describes bad management and questions whether the place is pleasant.
  • pro There is only one phone to use between all patients, causing delays to reach a nurse or loved one.
  • pro Pest control issues exist, including ants observed in the facility and reports of snakes at the back door.
  • pro There is little encouragement for family involvement and concerns about staff turnover due to low pay with no positive reinforcement from management.

Review

Heritage Hall Grundy is best suited for families that prize a warm, resident-centric environment backed by a capable administrative and clinical team, with an emphasis on social engagement. The community earns praise for its activities department and the way staff, including nurses and administrators, treat residents with genuine care. Families repeatedly note that loved ones experience attentive, compassionate treatment and that staff often feel like part of the extended family. For long-term residents who value daily structure, meaningful programming, and a bedside manner that emphasizes dignity, Heritage Hall offers a trustworthy home base with a demonstrated track record of thoughtful caregiving.

That said, potential residents should consider alternatives if seamless communication and precise medication oversight are non-negotiables. Several reviews flag gaps in family communication, slow or infrequent return calls from social workers, and concerns about how medications are administered and explained to residents. One family describes an extended disconnect between the facility and relatives, including a lack of timely updates and unclear med protocols. For families who must rely on rapid, proactive outreach and complete transparency about rehab status and daily changes, these communication and administrative gaps may be a deal-breaker.

On balance, the strongest positives - an attentive administrative presence, a capable clinical team, and a vibrant activities program - do offset many of the facility's most persistent drawbacks. The consensus across reviews is that care delivery is compassionate, patient-centered, and thorough when it comes to routine needs and emotional support. The staff's willingness to engage with families, answer questions, and treat residents with respect helps create a sense of stability and trust, especially for those who fear institutional settings. Cleanliness and overall upkeep are repeatedly cited, reinforcing the sense that Heritage Hall is a well-maintained environment.

Visitors should go in with a clear plan for evaluating operations that matter most day-to-day. During tours, inquire directly about call-button response times, how often staff check rooms, and the mechanism for notifying families about changes in medical status or rehab goals. Ask to observe a meal or activity session to gauge engagement quality, and request a candid discussion about rehab pathways versus long-term care, since some residents arrive for rehab but stay longer than anticipated. Clarify the process for med administration, who oversees it, and how residents receive information about their prescriptions. It helps to verify there is adequate room for private conversations with clinical staff when questions arise.

The practical picture that emerges from the reviews is a community with real strengths and real caveats. Residents are cared for by a team described as gracious and knowledgeable, and the facility itself is organized, clean, and more up-to-date than some peers. Yet operational friction - limited phone access per wing, occasional pest concerns, and slower-than-desired call-back times - can complicate family involvement and resident comfort. For families who can tolerate these rough edges while prioritizing a caring atmosphere and engaging programs, Heritage Hall Grundy remains a solid option. For those who cannot compromise on communication speed and absolute transparency around medications and rehab status, it may be prudent to explore nearby alternatives with a stronger track record in those areas.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall Grundy in Grundy, VA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and convenient living environment with fully furnished apartments featuring private bathrooms and kitchenettes. Residents can enjoy the beauty salon for their grooming needs and have access to cable or satellite TV for entertainment.

Heritage Hall Grundy understands the importance of staying active and engaged, which is why they offer various activities and amenities to cater to different interests. The community has a gaming room, small library, fitness room, and outdoor space where residents can socialize and participate in hobbies at their leisure. Planned day trips, resident-run activities, and scheduled daily activities also keep residents entertained throughout the week.

The care services at Heritage Hall Grundy are designed to support residents with their daily living tasks. There is 24-hour supervision and a 24-hour call system in place to ensure the safety of all residents. Assistance with bathing, dressing, transfers, and medication management are provided by trained staff members. Special dietary restrictions such as diabetes diets are accommodated during meal preparation and service.

Transportation arrangements are available for non-medical purposes as well as for doctor's appointments. Move-in coordination is offered to streamline the process for new residents. Additionally, concierge services are available to assist residents with any needs or requests they may have.

With parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located within close proximity to Heritage Hall Grundy, residents have easy access to essential services within the local community.

Overall, Heritage Hall Grundy provides a caring and supportive environment where seniors can live comfortably while receiving assistance with their daily activities and enjoying various amenities and activities tailored to their preferences.

Nearby Places of Interest

Hospitals

  • Buchanan General Hospital (1 miles)
  • Clinch Valley Medical Center (19.3 miles)

Physicians

  • Clinch Valley Orthopedics At Buchanan General Hospital (1 miles)
  • Tri-State Clinic (1.1 miles)
  • Family Medical Center (14.2 miles)
  • Russell Fork Walk In C (16.5 miles)
  • Hao Pham, MD (19.2 miles)
  • Nasreen R. Dar, MD (19.2 miles)
  • Merit Medical Group (19.3 miles)

Pharmacies

  • Medical Park Pharmacy (1.1 miles)
  • Good Neighbor Pharmacy (1.1 miles)
  • Buchanan Pharmacy Associates (1.1 miles)
  • Tri-State Pharmacy (3.6 miles)
  • Westwood Pharmacy (3.8 miles)
  • Good Neighbor Pharmacy (5.7 miles)
  • Family Drug (5.8 miles)

Places of Worship

  • Grundy United Methodist Church (2.3 miles)
  • Crossview Church Of Christ (2.7 miles)
  • St Joseph Catholic Church (4.2 miles)
  • Big Branch Church of Christ (4.2 miles)
  • LPCC Kids Page (4.6 miles)
  • Grace Baptist Church (4.7 miles)
  • Looney's Chapel United Methodist Church (6.9 miles)

Parks

  • Poplar Gap Park (2.7 miles)
  • Council Park & Pool (15.1 miles)
  • Grants Branch Park (19.4 miles)

Restaurants

  • Taco Bell (2.8 miles)
  • El Sombrero (2.8 miles)
  • Long John Silver's (3.5 miles)
  • Pizza Hut (3.6 miles)
  • Dotson Drive Inn (3.7 miles)
  • Peking Chinese Restaurant (4 miles)
  • Italian Village (4.2 miles)

Transportation

  • CSX Technology (13.7 miles)
  • U-Haul Neighborhood Dealer (19.7 miles)

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