Williamson Arh

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Williamson Arh

Williamson Arh

260 Hospital Drive, South Williamson, KY 41503

For more information about senior living options: (844) 490-3973

2.5 from 78 reviews
5 stars
20
4 stars
9
3 stars
3
2 stars
3
1 stars
43

Skilled Nursing Facility

Overall Review of Williamson Arh

Pros

  • pro The nurses were absolutely phenomenal and made the experience much better.
  • pro They were attentive and sweet the whole way through.
  • pro The ER staff were quick to assist and get medications.
  • pro The hospital has very friendly and informative staff.
  • pro Everyone was very nice and helpful, and the care was thorough.
  • pro The staff saved his life.

Cons

  • pro ARH is described as a rubbish hospital.
  • pro Patients report waiting hours in the ER in pain with little care.
  • pro ER staff are rude and unprofessional toward patients.
  • pro The facility is reportedly infested with bugs.
  • pro There are claims of misdiagnosis or denial of necessary imaging.
  • pro Patients are discharged unstable and end up back in the ER.
  • pro Access to medical records is poor or difficult to obtain.
  • pro Billing issues result in large out-of-pocket costs.
  • pro The environment is chaotic, loud, and disorganized with poor communication.
  • pro Some reviewers say the hospital should be shut down.

Review

A wide range of patient experiences paints ARH as a place where care can be lifesaving and compassionate in some moments, yet frustrating and deeply disappointing in others. Several reviewers describe the emergency department as overwhelmed by demand, with long waits that stretch into hours. One caller recalls arriving with a relative at 1:00 and being told she would be sent to Huntington, only to sit and wait through the night and into the next morning. Another patient reports waiting in the ER for more than four hours just to get a bed, all while in pain and receiving little visible concern from staff. The sense repeated by many is that the triage process is slow and that pain management is inconsistent, with some waiting in cold rooms for blankets while others wait hours for imaging or tests. In a few cases, patients describe being told to pursue care elsewhere or to go to Pikeville, sometimes after being told that specialized care wasn't available on site.

The tone of care in the ER ranges from sharply negative to occasionally hopeful, depending on who you encounter. A number of reviews focus on perceived rudeness, impatience, or a lack of empathy from staff. One reviewer, recalling a parent or relative in severe distress, wrote that the nurses and doctors appeared short with patients and seemed "sparring no kindness nor patience" with someone who was clearly in pain. Several testimonies describe miscommunication or a sense that patients were not taken seriously, including reports of tests being delayed or skipped, and statements that some people were discharged or sent home without adequate assessment. There are also stories of misdiagnoses or delayed diagnoses, with injuries or conditions that were not properly examined, leading patients to seek care elsewhere only after worsening symptoms.

Yet the picture is not entirely bleak. A handful of patients report genuinely positive encounters that stand out against the backdrop of more negative reviews. In one notably favorable account, a patient who came in after a four-wheeler accident received prompt attention and medications, with nurses (including someone named Hunter) described as attentive, kind, and "absolutely phenomenal." Another review praises the echocardiogram experience as pleasant and notes that staff were friendly and helpful, even when the appointment ran late. There are also voices of gratitude: some patients say the staff were caring from front desk through the medical team, and a few explicitly state that the hospital saved their lives or provided crucial, life-sustaining care during emergencies.

There are specific, sometimes alarming, issues that recur across multiple reviews. Several accounts mention infestations or pests, with one explicitly noting "infestation with bugs." Complaints about records and administrative processes appear frequently, including difficulties obtaining medical records and frustration with rude interactions in the medical records office. The sense conveyed is that bureaucracy and communication gaps can compound the emotional strain of a medical crisis. A number of patients also describe poor discharge planning or a lack of clear follow-up instructions, sometimes leaving them uncertain about what to do next or how to access necessary care after leaving the hospital.

Billing and cost concerns emerge as another common thread. One reviewer recounts a situation where an ultrasound or other care was not performed promptly, and later faced a substantial out-of-pocket bill despite the care they felt was insufficient or mishandled. This echoes a broader sentiment that some patients feel they were not seen promptly or adequately, yet still faced significant financial exposure. The fear of being transferred to another facility for care - sometimes because of staffing or specialist gaps - adds to the sense of a system stretched thin, with patients feeling they must seek care far from home to receive what they need.

Across all these voices, a common tension stands out: ARH is a place of both urgent, potentially life-saving action and frequent, frustrating delays and missteps. For some patients, the care experience is marked by kindness, thoroughness, and responsiveness that makes a real difference in outcomes. For others, however, the experience is defined by long waits, perceived indifference, misdiagnoses or missed opportunities to address pressing injuries, and systemic frustrations that leave patients feeling neglected or dismissed. The hospital's reputation, as reflected in these reviews, seems to hinge on the particular provider or moment: compassionate, effective care in some cases; disorganized, discourteous, or inadequate experiences in many others.

In the end, the collective voice reveals a facility whose strengths lie in moments of adept, patient-centered care delivered by some nurses and clinicians who go above and beyond. Yet these positive episodes appear interwoven with repeated concerns about wait times, communication, empathy, accuracy of diagnoses, and administrative efficiency. Patients who have good experiences emphasize attentiveness, timeliness, and genuine compassion, while those with bad experiences highlight prolonged suffering, mismanagement, and a troubling inconsistency in how care is delivered. The takeaway is a hospital that, for many, embodies a complicated mix of excellence and frustration, with strong calls for improved triage, clearer follow-up guidance, better patient handling in the ER, and more reliable access to necessary tests and specialists.

Features

Housing

  • 35 resident community capacity 35 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Williamson Arh in South Williamson, KY is a fully furnished assisted living community that offers a range of amenities and care services for seniors. Residents can enjoy their own cable or satellite TV in their rooms, as well as access to a small library and Wi-Fi/high-speed internet throughout the community. The community also features a dining room where residents can enjoy restaurant-style meals and special dietary restrictions can be accommodated.

Care services at Williamson Arh include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in medication management and can provide assistance with diabetes diets. A mental wellness program is also available to support the emotional well-being of residents.

The community encourages an active lifestyle with resident-run activities and scheduled daily activities for all residents to participate in. Additionally, there are several amenities nearby including cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

Overall, the Williamson Arh assisted living community provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.

Nearby Places of Interest

Hospitals

  • Williamson Appalachian Regional (0 miles)
  • Appalachian Hospital (0 miles)
  • Williamson Memorial Hospital (1.3 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.3 miles)
  • U-Haul (2.9 miles)
  • Pikeville Cab Co. (18.2 miles)
  • U-Haul Neighborhood Dealer (18.3 miles)

Places of Worship

  • Calvary Baptist Church (0.4 miles)
  • Fifth Avenue Church of Christ (1.1 miles)
  • Apostlic Truth Tabernacle (1.2 miles)
  • Williamson Church Of God (1.2 miles)
  • Williamson Area Church (1.3 miles)
  • Chattaroy Church of God (1.6 miles)
  • Williamson Seventh-Day (1.6 miles)

Physicians

  • Holistic Medical Family Practice (0.7 miles)
  • Asthma and Allergy Center (0.8 miles)
  • Williamson Health and Wellness Center (1.1 miles)
  • Comprehensive Health Solutions (1.1 miles)
  • Tug Valley Pediatrics (1.2 miles)
  • Williamson Foot Clinic (1.8 miles)
  • Arh Tug Valley Medical Mall (3.2 miles)

Pharmacies

  • Family Pharmacy (0.8 miles)
  • Williamson Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Total Pharmacy Care of Belfry (3.3 miles)
  • Good Neighbor Pharmacy (3.3 miles)
  • Good Neighbor Pharmacy (11.4 miles)
  • Medicine Cabinet Pharmacy (12.7 miles)

Restaurants

  • Sazon Mexican Restaurant (0.9 miles)
  • Starters (1.1 miles)
  • Angie's Bakery (1.2 miles)
  • KFC (1.3 miles)
  • Pizza Hut (1.3 miles)
  • Subway (1.6 miles)
  • Captain D's (1.8 miles)

Cafes

  • Cc Cafe (2 miles)
  • Teaberries Café & Catering (17.8 miles)
  • Sol Good Bakery (18.4 miles)

Parks

  • Grants Branch Park (10.1 miles)
  • Warfield Park (13.9 miles)

Theaters

  • Riverfill 10 (18.1 miles)

Frequently Asked Questions

Where is Williamson Arh?

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