Providence Louisville East Post Acute

Pros

• The overall facility is clean, attractive, and well-appointed, creating a pleasant environment for residents.
• The administrative staff is pleasant, knowledgeable, and responsive to problems brought to their attention.
• The physical therapy department is excellent, patient, encouraging, and timely in their care.
• The nursing aides are consistently pleasant and attentive to residents' needs.
• The family feels happy with the care their loved one receives and appreciates the staff's responsiveness to concerns.

Cons

• The dementia unit at Christopher East Health Care Center had a bad odor that was not present in the rest of the facility.
• The Alzheimer's unit appeared dreary compared to the other areas of the center.
• Regular nurses seemed overworked and were not always timely in delivering medication, leading to delays for patients needing significant painkillers.
• There was a miscount of administered medication at one point, which created difficulties in sorting out the remaining prescription.
• At least twice, a nurse dropped a patient's medication on the floor, indicating carelessness.
• Overall patient care required family members to stay vigilant and follow up with nurses for accurate and timely medication dispensation.

Review

Christopher East Health Care Center: A Comprehensive Review

Located in a serene environment, Christopher East Health Care Center presents an array of services aimed at supporting individuals requiring rehabilitation and long-term care, particularly for conditions such as dementia and Alzheimer?s disease. Many families face the emotional difficulty of placing their loved ones in nursing homes, and this decision is often fraught with mixed feelings. However, feedback from families highlights a generally positive experience regarding the care provided for their loved ones at this facility.

Upon entering the center, visitors are greeted by clean and well-appointed facilities that reflect attention to detail in terms of aesthetics and comfort. Although the overall ambiance is pleasant, some concerns were raised about specific areas within the facility. The dementia unit has been noted for having an unpleasant odor that detracts from its otherwise appealing environment. While the rest of the center appears fresh and inviting, it is important for management to address any factors contributing to smells in sensitive areas like this. An ideal atmosphere is crucial not only for residents' dignity but also for their emotional well-being.

Family members have expressed satisfaction with the care provided by staff members across various departments. The administrative team stands out as being pleasant and knowledgeable, promptly addressing issues as they arise. Such responsiveness can play a significant role in easing family concerns during what is often a stressful transition into long-term care or rehabilitation services. Physical therapy sessions received particularly high praise; therapists are described as patient, encouraging, and consistently timely in delivering care?qualities that foster recovery and support healing.

The nursing staff's performance received mixed reviews; while charge nurses were deemed friendly and pleasant, regular nursing personnel appeared overworked at times. This sometimes led to delays in medication delivery?a concerning issue when patients require timely administration of painkillers or other critical medications post-surgery. Family members have noticed instances where patients had to actively reach out multiple times to receive their scheduled medications on time. Given the importance of medication adherence in recovery processes, this highlights an area necessitating improvement within staffing models or workflow practices.

Moreover, some alarming incidents concerning medication management were reported by family members overseeing their relatives' care. Miscounts of administered medications raised red flags regarding record-keeping practices among nursing staff?an issue that understandably causes concern for families relying on accurate tracking when it comes to potent prescriptions necessary for pain management or chronic conditions. Additionally, there were unexpected lapses related to medication safety; nurses reportedly dropped patients' pills on occasion without immediate acknowledgment or follow-up action taken to rectify these mishaps.

Despite challenges faced within specific caregiving aspects?particularly surrounding timely medication administration?the overall sentiment remains one of contentment regarding patient treatment at Christopher East Health Care Center. Nursing aides emerged as noteworthy figures whose dedication shone through; described as attentive and friendly towards residents? needs, they positively impacted overall experiences during stays at the facility. Thus far, numerous families have conveyed gratitude towards caring staff members who make genuine efforts toward providing quality patient-centered care while navigating through inevitable complexities associated with long-term healthcare settings.

In conclusion, while Christopher East Health Care Center provides commendable services marked by beautiful environments and dedicated staff?as highlighted by numerous personal experiences?it is essential that continuous enhancements be made regarding several operational challenges encountered along with opportunities for further growth identified through open communication channels established between families and caregivers alike.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1.4 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)

Physicians

• Advanced ENT & Allergy (0.6 miles)
• Dr Pamela Asseff DDS, PSC. General & Cosmetic Dentistry (0.6 miles)
• Family Allergy & Asthma (0.9 miles)
• All Women OB/GYN, PSC (0.9 miles)
• Hubbard Clinic (1 miles)
• KentuckyOne Health Medical Center Cardiologists (1.1 miles)
• Otolaryngology Head & Neck Surgery (1.1 miles)

Parks

• Des Pres Park (0.7 miles)
• Buechel Park (2 miles)
• Community Park (2.2 miles)
• Cherokee Park (4.2 miles)
• Charlie Vettiner Park (4.9 miles)

Restaurants

• Skyline Chili (1 miles)
• McDonald's (1.2 miles)
• Rafferty's (1.2 miles)
• Cattlemans Road House (1.5 miles)
• McDonald's (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Taco Bell (1.9 miles)

Hospitals

• Baptist Hospital East Park Tower (1.4 miles)
• Baptist Hospital East Surgery (1.5 miles)
• Baptist Health Louisville (1.5 miles)
• Baptist Health Louisville Labor & Delivery (1.5 miles)
• Signature Care and Rehabilitation-Northfield (4.3 miles)
• 3 East Olop (4.8 miles)
• Central State Hospital (5 miles)

Places of Worship

• St Martha Parish (1.6 miles)
• Lyndon Baptist Church (2.7 miles)
• Holy Trinity Catholic Church (3.4 miles)

Theaters

• Cinemark Mall St Matthews and XD (1.8 miles)
• Xscape Theatres Blankenbaker 14 (5.1 miles)

Cafes

• Fante's Coffee (4.7 miles)
• Heine Brothers' - Longest Ave in the Highlands (5.2 miles)