Providence Louisville East Post Acute in Louisville, KY
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4200 Browns Lane, Louisville, KY 40220
For more information about senior living options: (844) 490-3973
Pathways offers a 5-star experience with wonderful care and staff who treat patients like family. The rehab team is very helpful and informative. A few of the aides were very nice and kind to the family. The facility is visually appealing and the therapists are very helpful. Jake was professional and answered all questions; a 10/10 experience. The therapy staff is wonderful and got her up and walking much faster than expected. The brain injury unit has its own rehab gym space and is very nice. The administrative staff are responsive and attentive to needs.
The 200s unit often refused care, and CNAs rarely checked on the patient unless they were hunted down for help. A CNA told the reviewer that "Q2 turns are not a thing" after refusing assistance. The bathroom in the patient's room was out of order for three weeks, with urine in the toilet and water dripping. Repairs were dismissed when asked about them, and the front desk frequently failed to respond for hours. Some CNAs acted aggressively toward the family, mocking and verbally attacking the parents. The patient was repeatedly left dirty, and belongings were stolen weekly. Basic care was ignored, including repeated failure to pause her feeding tube, risking choking. The neglect was described as ongoing and not isolated to one incident on the 200s floor. A front-desk worker named Cathy was described as rude to elderly visitors, indicating unprofessional conduct. The facility was condemned as unsafe and not recommended for loved ones, with reports of falls, injuries, and poor supervision.Providence Louisville East Post Acute is best suited for families prioritizing aggressive short-term rehabilitation and targeted therapy, especially for orthopedic recoveries, complex brain-injury cases, or other scenarios where rapid gains in mobility and independence are the primary goal. The campus supports a comprehensive rehab program, with dedicated spaces for therapy and a rehab team that many families report as capable of moving patients forward quickly. Those needs, however, must be weighed against a reality where frontline care on some units can be uneven, and where long-term safety and daily attentiveness are not uniformly dependable. For families that require unwavering, day-to-day nursing vigilance, alternatives may be the wiser path.
The strongest upside lies in the rehab experience and the clinical energy of therapists and therapy staff. Several reviews highlight therapy as a standout, with patients and families noting significant progress, attentive goals planning, and a rehab culture that pushes for functional gains. The facility also earns praise for its broader ecosystem: responsive social workers, accessible administrative support, and a modern environment that supports private family visits and active rehab spaces. When the focus is on getting a patient up, moving, and building strength, the rehab program frequently justifies the choice.
Yet, the facility bears persistent and high-risk concerns that temper the rehab wins. The most troubling themes center on staffing and consistency: on some units, care can feel delayed or neglected, with reports of tempers flaring or aides being slow to respond, and in extreme cases, alleged neglect or unsafe conditions. Cleanliness and upkeep are uneven, with specific complaints about rooms not being promptly cleaned, equipment not repaired in a timely fashion, and even odors or mold in some areas. The variability between units is real: what shines in rehab can feel very different in the long-term or memory care wings, which compounds risk for families seeking a uniform standard of daily care.
Balancing pros and cons, the key question is whether high-quality therapy and a relatively pleasant environment can offset frequent frontline understaffing, inconsistent communication, and safety lapses reported on several floors. For families whose priority is a solid, goal-driven rehabilitation plan and a care team that consistently engages with the therapy path, Providence Louisville East Post Acute can deliver meaningful value. However, the recurring reports of delayed responses to call bells, inconsistent nursing attention, and subpar care in certain shifts challenge the understanding of this facility as a reliable daily-care option. In other words, strengths in therapy do not universally compensate for the underlying safety and reliability gaps described by multiple families.
For families navigating a transition, practical steps can tilt the balance toward a successful outcome. Demand a clear, unit-specific care plan with a dedicated nursing liaison and weekly progress reviews during rehab. Visit multiple times at different hours to observe call-button response, bedside care, and room sanitation, and request to see the brain-injury and orthopedic rehab units specifically. Ask explicit questions about weekend staffing levels, incident reporting, and how medication administration is tracked. Engage the social worker early to coordinate discharge planning, equipment needs, and home care logistics, and insist on written contingencies if a patient's needs escalate or change.
Bottom line: Providence Louisville East Post Acute can be a strong choice for families focused on high-impact rehab and rapid functional improvement, provided the unit serving the patient delivers consistently attentive care and reliable communication. When the need is steady daily nursing attention, predictable safety, and spotless, well-maintained surroundings across all wings, alternatives should be seriously considered. The facility's rehab success and patient-centered therapy are undeniable assets, but they must be weighed against persistent reports of understaffing, inconsistent care, and safety concerns that, if realized, can undermine recovery and daily well-being.
178 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Providence Louisville East Post Acute is an assisted living community located in the vibrant city of Louisville, KY. This community offers a wide range of amenities to ensure residents have a comfortable and enjoyable living experience.
Residents can indulge in pampering at the beauty salon or relax and unwind while watching their favorite shows on cable or satellite TV. Transportation services are provided for shopping trips or social outings, as well as convenient transportation arrangements to doctors' appointments. The community also has a computer center and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones and explore the digital world.
Meals are served in a beautiful dining room with restaurant-style dining, offering delicious and nutritious options that cater to special dietary restrictions. Housekeeping services are available to maintain cleanliness and tidiness in residents' private apartments, which come fully furnished with their own private bathrooms.
For leisure activities, there is a fitness room and wellness center where residents can stay active and engage in fitness programs. A gaming room provides entertainment options for those looking for some friendly competition. Residents can also enjoy the outdoors in the garden or take advantage of planned day trips organized by the community.
This community focuses on providing exceptional care services with 24-hour call system support and supervision. Trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive timely and accurate medication administration according to their individual needs. In addition, there is a mental wellness program in place to support emotional well-being.
Providence Louisville East Post Acute is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it easy for residents to access necessary resources and enjoy recreational activities nearby.
Overall, this assisted living community offers a comfortable environment with an array of amenities and care services designed to meet the unique needs of each resident while promoting their overall well-being and independence.
Providence Louisville East Post Acute is located at 4200 Browns Lane, Louisville, KY 40220 in Jefferson County, Kentucky
Providence Louisville East Post Acute on seniors.fyi includes 10 photos including images showing interior, bedroom, lighting, building, architecture, living room, artwork, decor, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Trees
Lighting
Appliances
Exercise Equipment
