Hillcreek Rehabilitation And Care

Pros

• The staff at Hillcreek is consistently described as kind, cheerful, and enthusiastic.
• All personnel, from doctors to cleaning staff, demonstrate genuine care for patients.
• The orthopedic department is praised for its talented and fun therapists.
• The admissions and accounting office staff are noted for their patience and dedication to helping patients with any issues.
• Overall, the review highly recommends Hillcreek for its compassionate and dedicated staff who clearly love their jobs.

Cons

• The furniture and decor may not be the newest.
• The TV cable channel selection is limited.
• Coffee or tea ordered with meals are often not very hot.

Review

The experience of staying at Hillcreek Hospital during a time of significant medical need, such as knee replacement surgery, can often be daunting. However, for two separate stays following each knee replacement procedure, one patient found solace and support in the warm environment provided by the hospital's staff. Although some amenities may not have been the most modern or up-to-date—such as furniture and decor—the exceptional care offered by the personnel made all the difference. This individual appreciated that comfort and healing were prioritized over aesthetic concerns.

From the moment this patient entered their room, they were greeted with kindness and cheerfulness from every member of the staff. The enthusiasm displayed by healthcare professionals was palpable; it fostered an inviting atmosphere that put patients at ease during their recovery process. The dedication to patient care extended from doctors and nurses to aides and even cleaning personnel, all showing genuine concern for those they treated. This sense of camaraderie among the staff illustrated a shared commitment to providing high-quality healthcare with compassion.

A standout feature of Hillcreek Hospital is its orthopedic department, which provides specialized care for patients undergoing surgeries like knee replacements. The therapists working within this unit were described as not only highly skilled but also enjoyable to work with—a combination that greatly enhances the rehabilitation experience. Their expertise helped demystify complex recovery procedures while also keeping spirits high through engaging therapy sessions designed to motivate patients in their healing journey.

In addition to clinical care, administrative staff played a vital role in ensuring a smooth experience throughout both admissions processes. The office workers in charge of admissions and accounting are recognized for their patience and willingness to assist with any issues that might arise during a patient's stay or after discharge. Such levels of attentiveness contribute significantly to overall patient satisfaction; feeling supported before even beginning treatment can alleviate stress during what could otherwise be difficult times.

While this patient's review highlighted numerous positives about Hillcreek Hospital's services, there were areas identified that could benefit from improvement. For instance, there appeared to be a limited selection of cable channels available for entertainment—an aspect many patients value, particularly during lengthy recoveries when they might spend considerable time resting. Additionally, there was feedback regarding food service: coffee or tea ordered alongside meals did not consistently arrive at a desirable temperature, which could affect overall dining satisfaction.

Despite these minor drawbacks related primarily to amenities rather than quality of care, it is clear that when choosing a healthcare provider—especially for something as significant as orthopedic surgery—the importance of having compassionate and competent staff cannot be overstated. In areas where comfort may wane due to less-than-ideal facilities or offerings like TV channels or hot beverages, it becomes paramount that skilled professionals compensate with empathy and enthusiasm for patient well-being. This reviewer’s positive recommendation reflects an understanding that while physical surroundings matter, ultimately it is kindness and expertise from caregivers that make all the difference in recovery outcomes—something every potential patient seeking such services should consider deeply when making their choices about where to receive treatment.

Physicians

• Dr Pamela Asseff DDS, PSC. General & Cosmetic Dentistry (0.2 miles)
• Advanced ENT & Allergy (0.8 miles)
• The LASIK Vision Institute (1.4 miles)
• Family Allergy & Asthma (1.5 miles)
• Community Medical Associates (1.5 miles)
• Hubbard Clinic (1.5 miles)
• KentuckyOne Health Medical Center Cardiologists (1.5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Kroger Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.7 miles)

Places of Worship

• St Martha Parish (0.8 miles)
• Lyndon Baptist Church (3.6 miles)
• Holy Trinity Catholic Church (3.9 miles)

Parks

• Buechel Park (1.2 miles)
• Des Pres Park (1.3 miles)
• Community Park (3 miles)
• Cherokee Park (4.2 miles)
• Charlie Vettiner Park (4.7 miles)

Restaurants

• McDonald's (1.6 miles)
• Rafferty's (1.6 miles)
• Cattlemans Road House (1.6 miles)
• Skyline Chili (1.6 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (1.9 miles)
• Chick-Fil-A (2.1 miles)

Hospitals

• Baptist Hospital East Park Tower (1.9 miles)
• Baptist Health Louisville (2 miles)
• Baptist Health Louisville Labor & Delivery (2 miles)
• Baptist Hospital East Surgery (2 miles)
• 3 East Olop (4.4 miles)
• Signature Care and Rehabilitation-Northfield (5 miles)

Theaters

• Cinemark Mall St Matthews and XD (2.6 miles)

Cafes

• Fante's Coffee (4.7 miles)
• Panera Bread (4.9 miles)
• Heine Brothers' - Longest Ave in the Highlands (5 miles)