Creekside on Bardstown

Pros

• The staff at Creekside on Bardstown is friendly and welcoming, making residents feel at home.
• Residents appreciate the engaging activities and events organized by the caregivers, contributing to a joyful atmosphere.
• Many families have found the care provided to their loved ones to be attentive and compassionate, particularly in the memory care section.
• The facility is clean and well-maintained, with pleasant common areas for socializing.
• The small size of the community allows for close-knit relationships between staff and residents, enhancing overall care and support.
• Families commend the professionalism of staff members during their loved ones' transitions into care, ensuring a smooth adjustment period.
• Residents enjoy the meals offered, with some highlighting specific meals as favorites.
• Overall experiences shared by families indicate a high level of satisfaction with Creekside on Bardstown's services and care provided to their loved ones.

Cons

• The loved one did not receive any meals or participate in activities during their stay, which was less than a week.
• There were concerns about the failure to administer life-saving medication, resulting in multiple hospitalizations.
• Communication from night staff could be improved significantly.
• The community had an unpleasant nursing home smell and felt unprofessional at times due to staff behavior.
• Residents appeared poorly kept, and the overall quality of care was disappointing during a facility tour.
• One reviewer reported that their grandmother received horrible treatment, with staff not believing her complaints about severe pain.
• There were complaints about the food being unsatisfactory, with limited options available.
• A family member expressed dissatisfaction with the level of care provided and noted a lack of proper hygiene for their loved one.
• One review indicated that despite some positive aspects, the experience ultimately led to profound disappointment and dissatisfaction.

Summary

Creekside on Bardstown has garnered a variety of opinions from families regarding the care and services provided at the facility. Many positive reviews emphasize the friendliness and welcoming nature of the staff, describing them as engaged caregivers who genuinely care about the residents’ well-being. For instance, several individuals highlighted how helpful and pleasant staff members were during tours or visits, making families feel at home. The small size of the community was an attractive feature for some, offering a close-knit environment that seemed to foster connections among residents and between staff and patients. Families felt reassured by this intimate setting, especially in light of potential emergencies like fires, which could be more challenging to manage in larger, multi-level facilities.

However, despite these favorable impressions regarding staff demeanor and community atmosphere, significant concerns have arisen over the quality of medical care provided at Creekside. Several families reported alarming incidents where residents did not receive essential medications as prescribed by their doctors. One heartbreaking account described a loved one spending multiple weeks in the hospital due to missed dosages of life-saving medication—consequences that ultimately led to irreversible decline and death for another resident. These occurrences raised serious questions about oversight and communication within the facility's healthcare provisions. Multiple reviewers echoed similar sentiments regarding inadequate medical attention or nursing care, suggesting a disconnect between the friendly customer service encountered daily and the potentially critical health issues being neglected.

In addition to medication management issues, feedback regarding meal quality also varied notably among reviewers. Some family members expressed dissatisfaction with food options available at Creekside; reports indicated that certain residents found meals either lacking in flavor or not meeting their dietary preferences. Conversely, other accounts highlighted that some residents enjoyed their meals and even considered breakfast their favorite part of the day when staying there. It appears that while there is a dichotomy in opinions on food quality, it remains an important factor for many families evaluating suitable placements for their loved ones.

Another recurring theme across numerous reviews involves engagement through activities offered at Creekside on Bardstown. While several individuals appreciated available outings and social events designed to keep residents active and connected with others in similar circumstances—especially those living with memory-related conditions—others noted that not all residents participated actively due to health limitations or dissatisfaction with options presented to them. Positive experiences emphasized how these activities contributed positively to mental stimulation as well as emotional wellness among participants.

Communication—or lack thereof—has emerged as another point needing attention within Creekside's operational structure according to reviews from family members visiting loved ones residing there. Instances cited included disorganized responses from caregivers during inquiries about specific needs or assistance when necessary; poor night communication—a common complaint—also pointed toward potential lapses impacting overall resident safety or comfort during evening hours when staffing levels might be lower than ideal.

Despite mixed experiences grounded mostly in varying healthcare delivery standards—a critical need when addressing elderly populations with complex medical histories—many still praised aspects such as ambiance, cleanliness of facilities (though some premises required maintenance), reasonable pricing structures compared against competitors offering similar services without additional level-of-care fees associated at larger establishments nearby—and engaging personnel dedicated to enhancing individual experiences within their capacities amid documented shortcomings underscored throughout numerous testimonials gathered here today. In conclusion, while Creekside on Bardstown presents itself as a warm community oriented around caring for its senior residents through organized activities coupled with hospitality-minded staff members willing to help whenever possible—the mounting evidence suggesting neglectful oversight regarding crucial health-related matters cannot go unaddressed if trust is ever reclaimed amongst current caregivers serving this vulnerable population moving forward towards promising improvements ahead based on careful evaluation going forward together moving into future endeavors focused explicitly upon enhancing existing protocols ensuring resident satisfaction remains priority number one above all else over time inside this beloved establishment situated so ideally close by neighborhood ties linking us back together once again today onward toward brighter tomorrows awaiting us still just out there beyond reach someday soon yet again come what may!

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This part of Louisville, Kentucky offers a convenient and accessible location with a variety of amenities nearby. There are multiple pharmacies within a short distance, as well as physicians' offices and hospitals for easy access to medical care. Additionally, there are restaurants offering a range of dining options, from fast food to sit-down establishments. For recreation, there are several parks in the area where you can enjoy outdoor activities. The close proximity to the airport provides convenience for travel purposes. Overall, this area combines practicality with entertainment options, making it a desirable location for senior living.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Kroger Pharmacy (0.2 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• Kroger Pharmacy (2.5 miles)

Physicians

• Baptist Medical Associates (0.3 miles)
• Strickland Cox & Assoc (0.4 miles)
• Dr Pamela Asseff DDS, PSC. General & Cosmetic Dentistry (2 miles)
• Advanced ENT & Allergy (2.1 miles)
• Community Medical Associates (2.2 miles)
• The LASIK Vision Institute (2.2 miles)
• KentuckyOne Health Medical Center Cardiologists (2.5 miles)

Restaurants

• Chick-Fil-A (0.3 miles)
• KFC (0.4 miles)
• Havana Rumba Express & Tapas Bar (2.3 miles)
• McDonald's (2.3 miles)
• Rafferty's (2.4 miles)
• Skyline Chili (2.7 miles)
• Sapporo Japanese Grill and Sushi (3 miles)

Places of Worship

• St Martha Parish (1.1 miles)
• Holy Trinity Catholic Church (4.3 miles)

Parks

• Buechel Park (1.6 miles)
• Des Pres Park (3.2 miles)
• Cherokee Park (3.4 miles)
• Community Park (4.1 miles)

Hospitals

• Baptist Health Louisville Labor & Delivery (2.8 miles)
• Baptist Health Louisville (2.8 miles)
• 3 East Olop (2.8 miles)
• Baptist Hospital East Surgery (2.8 miles)
• Baptist Hospital East Park Tower (2.8 miles)

Cafes

• Panera Bread (3.2 miles)
• Heine Brothers' - Longest Ave in the Highlands (3.7 miles)
• Fante's Coffee (3.7 miles)
• Quills Coffee (4.4 miles)

Theaters

• Cinemark Mall St Matthews and XD (3.8 miles)

Transportation

• SDF Arrivals (4.4 miles)
• TSA Pre️ (4.5 miles)
• Security Checkpoint (4.5 miles)
• Louisville Muhammad Ali International Airport (SDF) (4.5 miles)