Landmark Of Louisville Rehabilitation And Nursing

Pros

• The general appearance of Parkway Medical Center was pleasant, with a nice smell and comfortable seating in the lobby area.
• Attendants at Parkway were very attentive, ensuring that every need was met for the patients.
• The therapy department at Parkway provided encouraging and warm support, making it feel like a home away from home.
• The food served, including homemade vegetable soup, was highly praised by patients for its quality and taste.
• The central location of Parkway was convenient for family members visiting their loved ones.
• Many reviewers expressed gratitude for the exceptional care their family members received at Parkway post-surgery or during recovery from serious health issues.

Cons

• There is a lot of confusion at Parkway Medical Center, and no one seems to know what the next person is doing.
• Communication between staff members is poor, causing frustration for patients and their families.
• The Head Director fails to keep his promises regarding requests made by patients or their families.
• One reviewer experienced unprofessional behavior when attempting to contact human resources, feeling misled and frustrated by the interaction.
• The reviewer suggests that there are better facilities available due to the issues faced at Parkway Medical Center.

Review

Parkway Medical Center, often referred to as Landmark, has garnered a variety of reviews from those who have experienced its services firsthand. The general consensus reveals a mixed bag of opinions regarding the care and facilities offered at this healthcare institution. Some reviewers praised the ambiance and cleanliness of the center, while others criticized communication issues and perceived unprofessionalism. This article will delve into these experiences, painting a comprehensive picture of what prospective patients and their families can expect.

Several reviews highlight the positive aspects of Parkway Medical Center. For instance, one reviewer noted that upon entering the facility, there was a pleasant smell and no unpleasant odors—a key indicator for many when assessing such environments. The lobby provided comfortable seating areas where visitors could relax, while residents enjoyed various activities such as bingo games and movie nights complete with popcorn. Additionally, it was evident that meals could be delivered directly to residents’ rooms, accommodating individual dietary needs.

Another family member shared their mother-in-law’s experience of a six-week stay at Parkway Medical Center, underscoring the cleanliness of her room and the attentiveness of the staff. Everything she needed seemed readily available, demonstrating an organized approach to patient care. A significant highlight was how dietary accommodations were made for her mother-in-law’s swallowing difficulties; they ensured her food was appropriately prepared to support her health needs. The central location of Parkway was also appreciated by this reviewer because it allowed easy access for family visits.

The rehabilitation aspect of Parkway Medical Center received high praise from another reviewer who had undergone open-heart surgery. They likened Parkway to a "home away from home," noting that both therapy staff members' encouragement and warm atmosphere greatly contributed to their recovery process. Personal anecdotes about the quality of food—particularly homemade vegetable soup—reflected care beyond just medical treatment; they emphasized a holistic approach to healing that included nutrition as part of patient wellness.

In stark contrast to these positive experiences are negative impressions related to communication challenges within the facility’s operations. One visitor recounted multiple occasions where confusion arose due to unclear directives among staff members; even leadership struggled with maintaining consistent communication regarding patient needs or requests for services. Statements like these led some individuals to question whether Parkway should be chosen for short-term or long-term stays when other options may provide more effective communication channels between staff and patients.

Concerns regarding professionalism were also expressed in a disconcerting account involving a phone interaction with human resources at Parkway Medical Center. A disabled caller reported feeling misled during their conversation with an HR representative who allegedly did not clarify her identity or purpose effectively when asked about employment opportunities. This lack of transparency fostered feelings of mistrust towards the organization itself—a crucial consideration for those seeking reliable care services or employment.

Nonetheless, despite some prevailing critiques surrounding operational efficiency and customer service responsiveness at Parkway Medical Center, many still found solace in its dedicated nursing staff willing to put patient welfare first. One son shared his father's journey after suffering a serious stroke—the care he received exceeded expectations after having endured an unfortunate previous experience at another facility. It became clear through this story that while perceptions might vary regarding aesthetics or staffing methods, what mattered most remained consistent: commitment to patient-centered care that prioritizes safety and well-being above all else.

In conclusion, Parkway Medical Center presents an intricate tapestry woven together by personal stories illustrating both heartfelt gratitude alongside more skeptical assessments concerning its operational efficiency. Prospective patients should consider these diverse insights closely before making decisions about their healthcare needs—balancing praise for compassionate treatment against valid concerns raised over organizational communication practices in pursuit of ensuring optimal outcomes at this pivotal point in life’s journey.

Restaurants

• Toastys Tavern (0.9 miles)
• Raising Cane's Chicken Fingers (0.9 miles)
• Jack Fry's (1 miles)
• Sapporo Japanese Grill and Sushi (1.3 miles)
• Agave & Rye (1.5 miles)
• McDonald's (1.7 miles)
• Magnolia Bar & Grill (1.7 miles)

Physicians

• First Urology (0.9 miles)
• Fresenius Medical Care (1.5 miles)
• Zimmer Melia & Associates (1.6 miles)
• Medcenter One (1.7 miles)
• Walman Mark A MD - Waldman Mark A MD (1.8 miles)
• Cooley Rachel Dr University Of Louisville Physicians Eye Specialists Louisville (2 miles)
• The Eye Care Institute (2.2 miles)

Cafes

• Heine Brothers' - Longest Ave in the Highlands (0.9 miles)
• Panera Bread (1.1 miles)
• Quills Coffee (1.1 miles)
• Fante's Coffee (1.8 miles)
• North Lime Coffee and Donuts (2.1 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.9 miles)
• Kroger Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Hospitals

• 3 East Olop (1.1 miles)
• Norton Pavilion Hospital (1.8 miles)
• Norton Children's Hospital (1.9 miles)
• KentuckyOne Health Jewish Hospital (2.1 miles)
• Clark Memorial Hospital (4.1 miles)

Places of Worship

• Central Presbyterian Church (1.9 miles)
• St Joseph's (2.2 miles)
• Beechmont Baptist Church (3.6 miles)

Parks

• Central Park (2 miles)
• Cherokee Park (2.3 miles)
• Waterfront Park (2.5 miles)
• Riverfront Plaza/Belvedere (2.7 miles)
• Falls of the Ohio State Park (4 miles)

Transportation

• SDF Arrivals (2.8 miles)
• Security Checkpoint (2.9 miles)
• Louisville Muhammad Ali International Airport (SDF) (2.9 miles)
• TSA Pre️ (3 miles)