Highlands Health And Rehabilitation Center
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1705 Stevens Avenue, Louisville, KY 40205
For more information about senior living options: (844) 490-3973
The facility has caring and compassionate nursing staff and CNAs who provide support to residents. Residents enjoy fun outings organized by the activities staff, contributing to a positive atmosphere. The rooms have been recently remodeled, enhancing the living environment for residents. One family member reports that their relative is happy and well-adjusted in the facility. A resident's family member appreciates the friendly caregivers and regular check-ins provided to their loved one. Many reviews highlight that the facility strives to give the best care possible to its residents.
The facility has been described as unclean and gloomy, with insufficient attention given to residents. Staff members are reported to be rude and disrespectful towards both residents and their families. Residents frequently experience long wait times for assistance, with call lights remaining unanswered for hours. There are complaints about the mismanagement of medications and a lack of proper care for diabetic residents’ nutritional needs. Maintenance issues, such as broken equipment and dirty living conditions, have been highlighted as ongoing problems. Families have expressed disgust at the treatment their loved ones received, with some stating that they should not have been left in the facility's care. The overall atmosphere has been characterized as impersonal and lacking warmth or compassion from the staff. There are allegations of poor record-keeping and inadequate staffing leading to neglectful care practices.The reviews of Highlands Health and Rehab Center reflect a stark contrast in experiences among residents and their families, revealing a complex picture of care that ranges from compassionate support to alarming neglect. On one hand, there are accounts praising the facility for its caring staff and nurturing environment. One reviewer highlights the recent room remodels and expresses gratitude for the nursing staff and CNAs, noting their compassionate approach to patient care. Activities such as outings to bookstores, Golden Corral, and movies contribute positively to residents' well-being, fostering a sense of happiness and adjustment in individuals like the reviewer’s uncle.
On the flip side, other reviewers recount deeply troubling experiences that paint a starkly different portrait. A family member reported that their grandfather entered the facility with minimal mobility issues but left deceased under dubious circumstances. Despite being promised constant supervision from sitters, they alleged neglect leading to severe physical consequences. Distressingly, they described interactions with staff as rude and disrespectful—pointing out inconsistencies in how staff portrayed their loved one's communicative abilities. Such accounts raise serious concerns about the quality of care at Highlands, suggesting that not all residents receive appropriate attention or support.
Further discontent is echoed by another reviewer who tragically lost their father just days prior while in the center’s care. They expressed indignation over poor communication following his death; notably, they were never contacted as next of kin regarding his passing or allowed access to vital medical records promptly. Their experience was compounded by negligence on the part of management when sensitive medical information was mistakenly shared with an unrelated third party due to phone mishaps—a glaring breach of confidentiality that incited further frustrations.
The systemic issues cited by many reviewers include inadequate staffing levels and ineffective management practices within Highlands Health and Rehab Center. Multiple individuals reported a lack of essential medications being administered timely—citing instances where insulin injections were missed altogether due to nurse shortages—and expressed grave concerns over unsatisfactory record-keeping practices indicative of deeper organizational flaws. This overwhelming sense of hopelessness resonates throughout various reviews; it illustrates persistent struggles that residents face daily concerning basic needs not being met.
Some also pointed out unclean facilities with visible disrepair—the state of broken wheelchairs or malfunctioning air conditioning underscores a lackadaisical approach toward necessary upkeep within living conditions meant for vulnerable populations requiring special attention. Comments about lost clothing from laundry services further amplify feelings of mistrust towards operational capabilities at Highlands.
However, amid these stark criticisms are also glimmers of positive feedback reflecting individual resident satisfaction. One review notes an elderly grandmother’s contentment with her stay: she reports friendly caregivers who check on her regularly while allowing her independence. The familial connection seems supportive as well—with relatives feeling more at ease knowing their loved one is happy within her surroundings despite concerns raised by others regarding overall facility standards.
In summary, Highland Health and Rehab Center emerges as a polarizing establishment where experiences can differ vastly based on individual circumstances or perspectives held by either residents or their families visiting frequently. While some appreciate ongoing companionship coupled with assistance designed to ensure comfortability during rehabilitation processes, others lament significant lapses in Communication between management personnel along with general attentiveness towards patient welfare responsibilities leading them ultimately dismiss claims regarding collective wellness alongside consistent complaints against this institution's lacking adherence towards fundamental caregiving protocols.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highlands Health And Rehabilitation Center in Louisville, KY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility boasts a beauty salon, allowing residents to easily maintain their appearance and feel their best. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished accommodations.
Transportation needs are taken care of with community-operated transportation services, as well as transportation arrangements for non-medical purposes and doctor's appointments. The center also provides move-in coordination assistance to make the transition as smooth as possible for new residents.
The dining experience at Highlands Health And Rehabilitation Center is exceptional, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are catered to, ensuring that every resident receives nutritious meals tailored to their specific needs.
Residents have plenty of opportunities for socialization and leisure activities with various recreational spaces available. These include a fitness room, gaming room, small library, outdoor space, and a wellness center. Scheduled daily activities are provided, along with resident-run activities and planned day trips.
Care services at the center include 24-hour supervision and a 24-hour call system for immediate assistance if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and properly administered.
The mental wellness program offers additional support for emotional well-being while maintaining individual independence. Additionally, the center provides meal preparation services and adheres to diabetes diets. Transportation arrangements are made for easy access to nearby pharmacies, physicians' offices, hospitals, cafes, parks, places of worship, and restaurants.
Overall, Highlands Health And Rehabilitation Center offers a vibrant community where residents can live comfortably while receiving personalized care and enjoying numerous amenities and activities nearby.
Highlands Health And Rehabilitation Center is located at 1705 Stevens Avenue, Louisville, KY 40205 in Jefferson County, Kentucky
Highlands Health And Rehabilitation Center on seniors.fyi includes 12 photos including images showing interior, decor, building, landscaping, entrance, wall art, flag, living room, and more.
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Interior
Decor
Building
Bedroom
Windows
Dining
Landscaping
Garden
Entrance
Nature
Wall Art
Therapy Room
