Harlan Health And Rehabilitation Center

Pros

• The staff at Harlan Health & Rehabilitation Center generally provides top-notch care, and the residents, including the reviewer's grandmother, appreciate it.
• Charleen and Helen, two of the nurses, are consistently warm and welcoming to visitors and residents alike.
• The nursing home creates a positive environment where care for residents is evident and valued by the staff.
• The nurse assistants display patience and genuine kindness towards the residents, always ready to help with a smile.
• The facility takes time to answer questions from potential visitors and shows a commitment to resident needs.
• The reviewer acknowledges that their relative's room is always clean, reflecting well on the facility's standards of care.
• Overall, there is appreciation for the friendly demeanor of certain staff members who contribute positively to resident care experiences.

Cons

• The facility was very unclean, with a strong odor of urine and feces present everywhere.
• Many residents appeared neglected, with some left in soiled diapers for hours.
• Staff were sometimes rude and seemed bored, making jokes about the patients' conditions.
• Urine was found on the floors, and human feces smeared on walls and bed rails.
• Residents frequently rang their call bells without receiving timely responses from staff.
• The food served at the facility was described as awful and sometimes old.
• The overall cleanliness of common areas was severely lacking, with dirty dishes left around for long periods.

Review

The experience of family members with various assisted living and rehabilitation facilities strongly varies, as illustrated by the contrasting reviews of residents' care at different centers. One reviewer described a deeply concerning scenario at a facility plagued by neglect and squalor. Upon entering, they were overwhelmed by an unbearable odor, which was exacerbated by the pervasive presence of urine and feces throughout the premises. The conditions observed were appalling: commode seats were filthy, with human waste evident not only on them but smeared onto bed rails and even on walls. This unhygienic environment extended to the floors, where urine pooled in multiple locations, along with unclean toilet facilities that had clearly gone without sanitation for an extended period.

Moreover, this reviewer highlighted alarming instances of neglect among residents; many seemed unattended or fell ill from inaction regarding their needs. Call bells rang unanswered for excessively long periods while staff members appeared disinterested in their duties, often engaging in idle chatter instead of addressing patient requirements. Some residents lacked basic hygiene care and were reportedly left to languish in soiled diapers for hours. This unsettling portrayal raises questions about the staffing levels and training within such establishments.

In stark contrast to this negative depiction is another review praising Harlan Health & Rehabilitation Center (HHRC), where consistent high-quality care has been experienced over the years by one particular family member visiting her grandmother. Initially worried due to preconceived notions about nursing homes being akin to oppressive institutions, the grandmother soon found comfort at HHRC thanks to dedicated staff who consistently demonstrated kindness and professionalism. Family visits often included warm greetings from nurses like Charleen and Helen, who created a welcoming atmosphere that alleviated fears about her new living situation.

Though there were occasional complaints about bland food—likely related to dietary restrictions—the overall sentiment remained overwhelmingly positive regarding the quality of care received. The attentive nature of caregivers did not go unnoticed; individuals seeking assistance displayed genuine warmth towards residents rather than viewing their work merely as a job. Such emotional investment from staff likely contributed significantly to creating an environment where residents feel valued and safe.

A significant portion of feedback involved other facilities where visitors noted similar commitment from staff members when they toured or visited prospective residences for loved ones. One reviewer commented on how kind employees were during their exploration of an assisted living center. They appreciated that every question posed was met with thoughtful answers while observing staff diligently assisting residents’ needs with patience and compassion—characteristics essential for successful caregiving environments.

The common thread through these reviews reflects a glaring divide between well-managed facilities like HHRC that prioritize resident care and those suffering from systemic neglect depicted in the first account. Positive accounts emphasize cleanliness, genuine interaction between caregivers and patients, as well as assurance that staffing is thoughtfully curated without compromising employee morale or resident wellbeing.

In conclusion, while some institutions display promising signs of dedication toward maintaining both hygienic conditions for residents alongside ensuring individualized attention to each person’s needs, others present grave concerns that warrant immediate action for improvement. Moving forward, families contemplating nursing home options should thoroughly scrutinize prospective facilities’ conditions while considering firsthand experiences disclosed through detailed feedback like those presented here—an essential practice ensuring quality elder care remains paramount across all environments.

Physicians

• Appalachian Heart Center (0.1 miles)
• Harlan County Medical Clinic (0.6 miles)
• Mountain Heart Center (2 miles)
• Raphael Clinic (9.9 miles)
• Lee Specialty Clinic (15.2 miles)
• Litton Family Medicine (15.2 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Harlan Medical Center Pharmacy (0.5 miles)
• Walmart Pharmacy (0.7 miles)
• Donell's Pharmacy (5.3 miles)
• Cloverfork Clinic (7.8 miles)
• Rose Hill Pharmacy (10.3 miles)
• Walmart Pharmacy (13 miles)

Restaurants

• Dairy Hut (0.3 miles)
• El Charito (0.5 miles)
• Pizza Hut (1 miles)
• Panda House (1.3 miles)
• Hardee's (2.2 miles)
• Huddle House (2.5 miles)
• Arby's (3.7 miles)

Hospitals

• Appalachian Regional Healthcare (1.1 miles)
• Stone Mountain Health Services (12.6 miles)
• Lee Regional Medical Center (15.1 miles)
• Hancock County Hospital (19.8 miles)

Places of Worship

• St Stephens Catholic Church (1.2 miles)
• New Hope Church of God (2 miles)
• Southern Baptist Convention (2.4 miles)
• Gulston Church of God (2.5 miles)
• Presbyterian Church (2.6 miles)
• Harvest Worship Center (2.7 miles)
• First Baptist Church (3 miles)

Transportation

• Cumberland Auto Rentals (4.5 miles)
• U-Haul Neighborhood Dealer (14.2 miles)
• U-Haul Moving & Storage (14.4 miles)
• CSX (17.8 miles)
• CSX Transportation (18.1 miles)
• U-Haul Neighborhood Dealer (19.6 miles)

Parks

• Jonesville Park (13.6 miles)
• Pennington Pool (16 miles)
• Leeman Field (16 miles)