Villaspring Of Erlanger

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Villaspring Of Erlanger

Villaspring Of Erlanger

4220 Houston Road, Erlanger, KY 41018

For more information about senior living options: (844) 490-3973

3 from 23 reviews
5 stars
7
4 stars
3
3 stars
3
2 stars
3
1 stars
7

Skilled Nursing Facility

Overall Review

Pros

  • pro The receptionist, Brenna, greeted visitors with a friendly smile, making them feel welcome at the facility.
  • pro The physical therapy staff is exceptional and has been praised for effectively preparing patients for their return home.
  • pro Many residents enjoy fun activities such as karaoke, bingo, and monthly outings to local attractions.
  • pro Some staff members are noted for their kindness and compassion towards residents, treating them as family.
  • pro The facility is described as clean and well-decorated, creating a pleasant environment for both residents and visitors.
  • pro Several reviewers expressed satisfaction with the care their loved ones received during their stay in the facility.
  • pro Management is receptive to complaints and actively listens to concerns raised by families regarding care quality.

Cons

  • pro The facility is severely understaffed, with only two aides available for 30 residents.
  • pro Residents are often left to soil themselves without assistance when they need to use the restroom.
  • pro Staff frequently ignore call buttons, resulting in delayed responses and inadequate care.
  • pro Medical equipment promised prior to admission has not been provided, causing distress for patients needing assistance.
  • pro Some staff members exhibit a lack of compassion and frustration when approached by concerned family members.
  • pro Patients have reported being left unattended for long periods of time.
  • pro Food served at the facility is consistently cold and poorly presented, making it unappetizing for residents.
  • pro Rooms are not adequately cleaned, leading to unpleasant odors and unsanitary conditions.
  • pro There are reports of rude behavior from nursing staff towards patients and their families, contributing to a negative experience.
  • pro The overall atmosphere of the facility feels solemn and depressing for many residents.

Review

The facility at Villa Springs in Erlanger, Kentucky, has been the subject of varied experiences from residents and their families, revealing a complex picture of care that oscillates between commendable and concerning. Many reviewers share tales of neglect and inadequate staffing, particularly highlighting distressing incidents where residents were left unattended for significant periods. One reviewer recounted a harrowing experience where their mother was left to soil herself after calling for help, only to be ignored despite repeated requests. This sentiment echoes through multiple reviews as family members express frustration over long response times to call lights and a perceived lack of empathy among staff. Such experiences raise serious questions about the facility's ability to meet the basic needs of its residents.

On the other end of the spectrum, some patrons have lauded aspects of their experience at Villa Springs, particularly praising specific staff members for their compassion and diligence. A recurring theme is the exceptional care provided by physical and occupational therapists within the facility. One family expressed deep satisfaction with the therapy services that significantly aided their mother's recovery post-knee surgery, emphasizing that this aspect alone made Villa Springs stand out when compared to other rehabilitation centers. Families are grateful for these staff members who genuinely seem to care about improving the quality of life for residents.

Despite instances of outstanding service from individual aides and nurses, many reviewers pointed out chronic understaffing as a significant issue impacting overall care quality. In one poignant review, it was mentioned that two aides were expected to manage thirty residents—a staggering ratio that raises alarms regarding patient safety and attention. Reviewers highlighted how this shortage often resulted in delays in servicing basic needs such as toileting assistance or even responding to emergency calls from patients desperately needing help.

Aesthetically, Villa Springs presents itself attractively; several reviews highlighted its clean environment adorned with thoughtful decorations for holidays which create an inviting atmosphere. However, observers noted that such visual appeal does little to alleviate concerns surrounding inadequate personal hygiene maintenance for residents. Disturbingly, one reviewer reported finding their father's room consistently uncleaned, exemplifying a larger issue related to daily environmental upkeep alongside personal resident care.

The food offerings also received mixed feedback; while some described it as poor quality—often served cold with items sloshing together—others found it satisfactory but not exemplary. This inconsistency adds another layer of complexity regarding overall resident satisfaction at Villa Springs. The dining experience is critical for elderly individuals whose health can be heavily influenced by proper nutrition and enjoyable meals.

Moreover, family dynamics within Villa Springs add another layer of nuance; while some praised interactions with certain staff members who treated their loved ones like family, other reports reflected negative encounters marked by rudeness or dismissiveness from some nurses when approached with questions or concerns regarding care plans. The emotional toll on families dealing with issues related to dementia or chronic illness is further exacerbated by feelings of helplessness when they perceive insufficient attention being given to their loved ones' needs.

In conclusion, while there are pockets of excellence in care at Villa Springs—from dedicated therapy teams to compassionate staff members—systematic problems remain pervasive across numerous accounts from families seeking comfort for their loved ones residing there. These conflicting experiences highlight an urgent need for enhanced staffing levels and improved training protocols focused on empathy-driven caregiving if Villa Springs aims to fulfill its promise as a haven for those requiring medical support during vulnerable stages in life.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (3 miles away) Cincinnati Northern Kentucky International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Villaspring of Erlanger in Erlanger, KY is a premier assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents.

Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished accommodations, and access to a computer center for staying connected with loved ones. The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by the community's staff. Special dietary restrictions are accommodated.

For recreational activities, there is a fitness room for staying active and fit, a gaming room for entertainment, and a small library for those who love reading. Residents also have access to outdoor spaces such as gardens where they can relax and enjoy nature.

In terms of care services, Villaspring offers 24-hour call systems and supervision to ensure the safety and well-being of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management and coordination with healthcare providers are offered to help residents maintain their health.

Transportation services are available both for non-medical purposes like community-operated transportation arrangements and for medical needs such as appointments with doctors. Move-in coordination makes transitioning into the community hassle-free.

With concierge services available, planned day trips, resident-run activities, and scheduled daily activities provide ample opportunities for social interaction and engagement within the community. Additionally, three parks are located nearby for those who enjoy spending time outdoors.

Villaspring is conveniently located near pharmacies, physicians' offices,hospitals, restaurants,and places of worship making it easy for residents to access necessary services or engage in recreational activities outside the community.

Overall,Villaspring of Erlanger offers exceptional amenities,care services,and convenient location creating a warm,caring environment where residents can thrive in their golden years

Nearby Places of Interest

Parks

  • Eagle Ridge Playground (0.8 miles)
  • President's Park (2.5 miles)
  • Oakbrook Park (4.5 miles)
  • John G & Phyllis W Smale Riverfront Park (7.1 miles)

Restaurants

  • Golden Corral (1 miles)
  • Cracker Barrel (1.5 miles)
  • Rafferty's (1.5 miles)
  • Chili's Grill & Bar (1.9 miles)
  • Chuy's (2.3 miles)
  • City Barbeque And Catering (2.8 miles)
  • Five Guys Burgers & Fries (3 miles)

Places of Worship

  • Seven Hills Church (1.2 miles)
  • St Dominic Church (4.4 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Remke Market (1.7 miles)
  • Walgreens (1.8 miles)
  • Faith Community Pharmacy (1.9 miles)
  • Walgreens (2.5 miles)
  • Kroger Pharmacy (3.3 miles)
  • Kroger Pharmacy (3.4 miles)

Physicians

  • OrthoCincy (1.5 miles)
  • Primary Pediatrics (2 miles)
  • Figure Weight Loss (2.2 miles)
  • Riverhills Neuroscience (2.5 miles)
  • OB-Gyn Speclst of Northern Ky (2.5 miles)
  • St Elizabeth Physicians (2.5 miles)
  • Tri-State Centers For Sight (2.9 miles)

Transportation

  • DHL Security (2.3 miles)
  • DHL Express CVG Hub (2.3 miles)
  • Delta Sky Club (2.6 miles)
  • Concourse A (2.8 miles)
  • Cincinnati / Northern Kentucky International Airport (2.8 miles)
  • Main Terminal (2.9 miles)
  • TSA Checkpoint (2.9 miles)

Hospitals

  • St Elizabeth Medical Center (2.9 miles)
  • St Elizabeth Healthcare (3 miles)
  • St Elizabeth Baby Center (3 miles)

Theaters

  • Cinemark (3.1 miles)

Cafes

  • Starbucks (5.3 miles)
  • Deeper Roots Coffee (6.9 miles)

Frequently Asked Questions

Where is Villaspring Of Erlanger?

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