St Elizabeth Florence is a nursing home community in Florence, KY.
Information last verified:
4900 Houston Road, Florence, KY 41042
For more information about senior living options: (866) 208-4318
Many reviewers describe nurses as kind and attentive throughout their stay.
Some reviewers specifically call out nurses for being friendly and responsive, including answering questions and keeping up with medication prompts. Others describe staff being respectful, polite, and engaged, which helped make stressful visits feel more manageable.
A few reviews raise concerns about unsanitary or dirty rooms.
While many reviews focus on care quality, a small number describe rooms or areas that felt dirty, including one account of a gross-looking room and another that simply labels the facility as filthy. These comments stand out because they’re tied directly to the physical condition of the space during the visit.
Several reviewers report surprise charges or trouble getting clear estimates.
Multiple reviewers say they had difficulty getting cost estimates for procedures or specific testing, including being transferred among departments and struggling to obtain codes or pricing. Others mention unexpected bills tied to imaging, and at least one review describes being upset about charges related to length of stay and coding/insurance coverage.
Some reviewers describe quick orthopedic action leading to prompt surgery.
Two reviewers describe being taken back quickly, then moving into surgical treatment for nerve-related back or leg issues. In both accounts, they emphasize the speed from evaluation to surgery and that staff answered questions and kept communication going during the process.
Residents can reach common errands nearby within a short drive.
Reviewers’ experiences are mostly focused on the hospital visit, but the listing also places everyday stops nearby, including quick-access pharmacies and nearby restaurants. This can make it easier to handle basics during a longer emergency, surgery, or recovery period.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
16 resident community capacity
Skilled Nursing Facility
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Cincinnati Northern Kentucky International (3 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesSt Elizabeth Florence is located at 4900 Houston Road, Florence, KY 41042 in Kenton County, Kentucky
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