Bridge Point Center

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  • Interior

    A cozy bedroom with warm lighting, featuring a bed, side table with a lamp, and a window with curtains.

  • Decor

    A cozy living room with a striped sofa, two lamps, and elegant curtains framing the window.

  • Living Room

    A traditional living room setup with a sofa, chairs, and decorative lamps.

  • Building

    A single-story building with a white facade and brick exterior, surrounded by trees, under a clear sky.

  • Bedroom

    A cozy bedroom with a single bed, side table, lamp, and window with curtains.

  • Exercise Equipment

    A fitness room equipped with various exercise machines and rehabilitation tools, including a stationary bike and therapy balls.

Bridge Point Center

7300 Woodspoint Drive, Florence, KY 41042

For more information about senior living options: (844) 490-3973

2.7 from 54 reviews
5 stars
22
4 stars
2
3 stars
0
2 stars
0
1 stars
30

Skilled Nursing Facility

Overall Review of Bridge Point Center

Pros

  • pro It is an amazing skilled nursing/long-term care facility with a top-notch, dedicated team in every department.
  • pro The facility has undergone impressive upgrades, and the staff are consistently caring and amazing.
  • pro Belmont Terrace is described as one of the best nursing homes for residents, employees, and family members, with a welcoming, caring community.
  • pro The staff are understanding and provide a family-like work environment, and the facility is highly recommended for a family member's care.
  • pro The facility took amazing care of a grandmother, demonstrating quality care.
  • pro The staff are nice, friendly, and do a great job.
  • pro There is praise for wonderful new management making positive changes.
  • pro The staff cares deeply about residents and is highly recommended for rehabilitation services.
  • pro The facility is beautiful, clean, and has wonderful staff.
  • pro The facility is great and would be recommended for care needs.
  • pro The staff is thanked and appreciated for the positive changes and care provided.

Cons

  • pro The facility is described as horrendous, and the director is considered terrible; relatives are advised not to be placed there.
  • pro The place is labeled unprofessional.
  • pro There are reports of neglect and unsanitary conditions, including a resident with snot hanging from his nose and another with urine pouring from a wheelchair.
  • pro A mouse reportedly woke a resident in her bed, indicating poor care and safety.
  • pro The odor in the facility is described as overwhelming.
  • pro The admissions department is said to have the worst attitude and poor communication.
  • pro The facility is not recommended for non-self-sufficient residents due to staffing and care concerns.
  • pro A reviewer claimed abuse by the director of nursing and alleged corporate concealment.
  • pro One reviewer would not recommend the place and urged others to avoid it.

Review

The collection of reviews about Belmont Terrace paints a highly variable picture of the facility, reflecting a spectrum from alarming concerns to shining praise. Some reviewers describe an environment that is deeply troubling, even alarming, while others insist it has become an exceptional place for residents, families, and staff. Taken together, the comments suggest a facility in transition - one that has undergone upgrades and leadership changes, but where the lived experiences of residents and their families still diverge widely.

On the troubling end of the scale, several reviewers urge caution or outright avoidance. A few concise judgments - "Stay clear of this place," "Unprofessional," and "0 star for this place" - signal strong dissatisfaction with communication, admissions, and overall responsiveness. Some observers recounted specific, distressing scenes: a man in a wheelchair with snot and droplet-covered clothing, another resident with urine pouring from a wheelchair, and persistent questions about whether residents are being properly cared for. Others described an overpowering odor and a sense that rooms were not being monitored or cared for with adequate attention. There were warnings that staff could be dismissive when families attempted to advocate for loved ones, and criticisms that the facility was not appropriate for certain levels of need or for memory care, with remarks about lights left on and a lack of proactive supervision. The broader tone here is a warning: for families weighing options, the negative reports emphasize the importance of unannounced visits, closely observing daily routines, and pushing for transparency in care and communications.

Amid these cautions, several reviews tell a markedly different story - one of meaningful improvement, warmth, and sustained care. A number of reviewers hail Belmont Terrace as a top-notch, dedicatedly run facility, praising the staff across multiple departments and describing the environment as welcoming and caring. Terms like "amazing," "top-notch," and "dedicated team in every department" appear repeatedly. For these readers, the place feels like a community where residents are treated with kindness and where families feel comfortable reuniting with familiar faces during visits. The sentiment is that staffing consistency - knowing who is caring for a loved one on a given day - translates into genuine trust and reassurance. In this narrative, upgrades are not cosmetic but transformative: a building that once seemed tired now resembles a brand-new space, with enhanced aesthetics and a more inviting atmosphere that makes returning feel like stepping into a refreshed environment.

Central to the transformative narrative is the perception of leadership and management. Several reviews reflect a sense of positive change under new management, with comments like "Wonderful new management team!! Making positive changes" and "Amazing staff that cares about their residents." These voices describe a more proactive, attentive approach to care and a culture that values residents and families alike. In contrast, other comments recount a darker undercurrent - claims about abuse by a director of nursing, with accusations of intoxication and of corporate concealment. Those allegations are presented as opinions and claims from reviewers rather than established facts, but they color the discourse by underscoring concerns about governance, accountability, and the safety of residents. The juxtaposition creates a complex portrait of Belmont Terrace: a facility that some view as revitalized and well-managed, and others view with suspicion because of the governance issues rumored by some former staff and family members.

Beyond leadership and safety, the practical realities of care are a focal point for many reviewers. Some families express relief and gratitude when care appears attentive, professional, and compassionate - describing a place where their loved ones receive the attention they need, where staff are described as friendly and caring, and where the environment supports positive experiences for residents. In contrast, other accounts emphasize gaps in care, such as insufficient supervision for those who are not fully independent, or situations where basic needs were not met promptly. The contrast is striking: for every account of a caring, consistent team that makes families feel at ease, there is another account of delays, miscommunications, and concerns about whether residents' daily needs are being adequately addressed. The facility's memory care capacity, rehab services, and the availability of specialized units like memory care are particular points of contention for some reviewers, with some noting limitations in services that are essential for certain residents.

What emerges from these varied experiences is a nuanced, multi-faceted picture of Belmont Terrace. For some families, it is a place of renewed hope - a clean facility with a bright, inviting atmosphere, where the staff are described as compassionate, dependable, and engaged in daily efforts to meet residents' needs. For others, it remains a source of worry - where unanticipated issues can arise, communication can falter, and questions about safety or management linger without clear answers. The overarching message for prospective residents and their families is one of cautious optimism tempered by diligence: the facility has shown itself capable of meaningful improvement and sustained care in many cases, but there are notes of serious concern that warrant thorough, independent assessment before making a placement decision.

If you're considering Belmont Terrace for a loved one, the reviews suggest a practical approach: visit unannounced, spend significant time in different areas of the building, and talk directly with both staff and administrators. Ask about memory care options and rehab services, inquire about the current leadership and governance structure, and seek specifics on how care plans are developed and updated. It is also wise to examine how the facility handles odor, cleanliness, and resident comfort during your own tours, as well as the consistency of communication with families. The stories gathered here reflect a facility that can be outstanding when leadership, staffing, and processes align well, but that can also expose serious concerns when those elements falter. The best course is to gather a broad, firsthand sense of Belmont Terrace's current operations, beyond what any single review can convey.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (3 miles away) Cincinnati Northern Kentucky International (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bridge Point Center in Florence, KY offers a comfortable and convenient assisted living community for seniors. The center provides a range of amenities to ensure that residents feel at home and have access to everything they need. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can enjoy meals in the dining room with special accommodations for dietary restrictions, or prepare their own meals in the kitchenette. Housekeeping services are provided to maintain cleanliness and order.

The center also offers a variety of care services to support residents' daily needs. Trained staff provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents take their medications as prescribed. Coordination with health care providers is offered to facilitate seamless communication between residents, their families, and medical professionals. Additionally, the center provides transportation arrangements for medical appointments and special dietary restrictions are accommodated.

Residents can engage in scheduled daily activities to stay active and socialize with fellow community members. There are nearby cafes, parks, pharmacies, restaurants, theaters, places of worship, hospitals, and physicians offices for convenience. Outdoor spaces allow residents to enjoy fresh air and nature.

Overall, the Bridge Point Center in Florence, KY offers a well-appointed assisted living community with comprehensive care services and amenities designed to meet the needs of seniors while promoting independence and well-being.

Nearby Places of Interest

This part of Florence, Kentucky offers a variety of amenities and services that may be beneficial for senior living. There are several restaurants nearby such as Chuy's, Chili's Grill & Bar, and Cracker Barrel for dining options. In terms of healthcare, there are multiple physicians' offices and pharmacies within close proximity, including St Elizabeth Physician's Group and Kroger Pharmacy. For entertainment, Cinemark theater is nearby for movie lovers. Additionally, transportation options are convenient with DHL Express CVG Hub and Cincinnati / Northern Kentucky International Airport in the vicinity. Overall, this area provides a range of resources that could contribute to a comfortable and convenient senior living experience.

Restaurants

  • Chuy's (0.3 miles)
  • Chili's Grill & Bar (0.4 miles)
  • City Barbeque And Catering (0.5 miles)
  • Rafferty's (0.7 miles)
  • Cracker Barrel (0.7 miles)
  • Five Guys Burgers & Fries (0.8 miles)
  • Kroger Bakery (1 miles)

Physicians

  • Primary Pediatrics (0.4 miles)
  • St Elizabeth Physician's Group (0.9 miles)
  • OB-Gyn Speclst of Northern Ky (1 miles)
  • VA Medical Center (1 miles)
  • Chris Thon OD (3.3 miles)
  • Tri-State Centers For Sight (3.3 miles)
  • Florence Smiles Dentistry (3.7 miles)

Pharmacies

  • Remke Market (0.7 miles)
  • Faith Community Pharmacy (0.7 miles)
  • Kroger Pharmacy (1 miles)
  • Kroger Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.7 miles)

Theaters

  • Cinemark (0.9 miles)

Places of Worship

  • Seven Hills Church (1.1 miles)
  • St Dominic Church (6.4 miles)
  • Berean Baptist Church (8.2 miles)
  • Southern Baptist Convention (8.9 miles)

Transportation

  • DHL Security (1.8 miles)
  • DHL Express CVG Hub (1.8 miles)
  • Delta Sky Club (3 miles)
  • Concourse A (3.2 miles)
  • Cincinnati / Northern Kentucky International Airport (3.4 miles)
  • Terminal 2 (3.4 miles)
  • TSA Checkpoint (3.4 miles)

Parks

  • Oakbrook Park (2.6 miles)
  • Eagle Ridge Playground (2.9 miles)
  • President's Park (3.7 miles)
  • Fernbank Park (8.3 miles)

Cafes

  • Starbucks (3.1 miles)

Hospitals

  • St Elizabeth Medical Center (4.3 miles)
  • St Elizabeth Baby Center (4.3 miles)
  • St Elizabeth Healthcare (4.3 miles)

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